Novotel London Heathrow Airport T1 T2 and T3 Hotel 4 stars

Customer review rating 4.1/5 1,950 reviews

ALLSAFE approved hotel

Novotel London Heathrow Airport T1 T2 and T3
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+ 16 Services

Hotel extras

  • Located 0.8 miles from London Heathrow Airport with easy transport links to central London

  • Hotel is located within the Heathrow Free Travel Zone (Bus 105, 111, 140, 285 & 423)

  • Served by Hotel Hoppa Bus (Charges Apply) - H9 from Terminals 2 & 3 or H53 from Terminals 4&5

  • Atrium Skypods, Perfect for small meetings or private dining.

  • Business and family corner, inluding library and more

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • LONDON HEATHROWPaying
  • Reception open 24 hours a day
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machinePaying
Leisure and activities
  • Fitness centre
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
Information message

Hotel location

Novotel London Heathrow Airport T1 T2 and T3

234 Bath Road
Hayes
Middlesex
UB3 5AP london
united kingdom

Tel: +442089171599

Check-in from 14h00

Check out up to 12h00

  • LONDON UNDERGROUND :  PICCADILLY HEATHROW TERM2 5

  • By plane

    LONDON HEATHROW At 1.29km / 0.8 miles - Shuttle paying

  • By train

    HEATHROW TERM 2 At 0km / 0 miles

  • By train

    HEATHROW TERMINAL 2 At 1km / 0 miles

GPS :51.4814, -0.4448

Companies

  • APPLE 22.0 km / 13.67 mi
  • COCA COLA 22.0 km / 13.67 mi
  • MARS INCORPORATED 24.0 km / 14.91 mi
  • MICROSOFT 27.0 km / 16.78 mi
  • XEROX 22.0 km / 13.67 mi
Companies

Your meetings and events

Our meeting room can accommodate groups from 2 to 200 delegates. The rooms are equipped with wireless internet, flip charts, projector, natural daylight and fully air conditioned. Ideal venue for weddings, banquets and parties.Our 4th floor Runway Suite & Boeing offers one of a kind views over Heathrow Airports North Runway.Our Library, SkyPods & Boeing Meeting Room are perfect for interviews or small meetings. For larger conference, we recommend the Nest Suite or Runway Suite.

Room descriptions and layouts

meeting rooms

From 1 to 180 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Audio and video equipment

  • Day light

  • WIFI access

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Multimedia hub

Superior room with 1 double bed and sofa bed

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Multimedia hub

Superior Room with 2 single beds and sofa

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Multimedia hub

Executive Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Multimedia hub
Rooms

Our restaurants and bars

THE NEST RESTAURANT

Type of cuisine: International

Enjoy a wide range of local and international cuisine, simple yet authetic, in a relaxing setting. Whether you want to eat or simply enjoy a drink, our restaurant has the extra something that you only find at Novotel

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The Nest Bar

Non contractual photo

Absorb the lively atmosphere at Novotel In stylist surroundings choose from a wide variety of beers wines and cocktails served by our fun and friendly staff Our buzzing bar offers the perfect place to relax and unwind

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel London Heathrow Airport T1 T2 and T3

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,950 reviews

tripadvisor

TripAdvisor Rating 4.0/5

549 reviews

Well located

Customer review rating 2.5/5

Abena A. O. Families - 22/01/2021 Confirmed reviews ALL

It was a nice experience, my food delayed.

We’ll located

Customer review rating 4.0/5

Alex S. Business - 20/01/2021 Confirmed reviews ALL

Play nice to Indian people

Nice hotel

Customer review rating 4.0/5

Pete Business - 06/01/2021 Confirmed reviews ALL

Rooms are modern and clean. Love the large shower cubicles in the bathroom. Rooms are a little tight for space and mine this time had a strange configuration.

Disappointed

Customer review rating 2.0/5

Fraser C. Business - 06/01/2021 Confirmed reviews ALL

I spent 24 hrs in the hotel during a transit. The hotel was on limited service due to Covid restrictions. However the following was unacceptable; 1. Dirty items of room service left outside the room from the previous guest werd never cleaned up. 2. Heating was inadequate, the room never warmed up. 3. The phone didn't work. 4. There was no room service. 5. The only food option was takeaway and it was provided with a plate.

Extremely disappointed stay!

Customer review rating 0.5/5

Sean R. Business - 04/01/2021 Confirmed reviews ALL

Booked a double room for 1 night, however my room had an extremely strong smell of smoking from a previous guest. Requested to move rooms and later found out my 'double' room was actually 2 single beds pushed together which resulted in a poor sleep and backache the following morning. Also, unfortunately I left behind a suit hanging in the wardrobe. I tried to contact your hotel several times throughout the day to request for you to keep hold of my lost property until Sunday. I spent several hours trying to speak to a member of your staff and unfortunately could not get through.

Very comfortable

TripAdvisor rating 4.0/5

cawclw2021 03/01/2021 TripAdvisor review

My family and I stayed here. At first the room was cold because the heat was not working. When we informed the front desk, they came right away and fixed the problem. Very efficient. I would recommend this hotel.

Well located

Customer review rating 5.0/5

Stephen G. Friends - 01/01/2021 Confirmed reviews ALL

Excellent receptionist, efficient and helpful

Horrible overpriced takeaway breakfast

Customer review rating 1.0/5

Anonymous Couples - 30/12/2020 Confirmed reviews ALL

Due to the Covid regulations the kitchen was closed, and thus full breakfast was not available. This is of course completely understandable. What is however not acceptable is for Novotel to charge full price for the take away breakfast at over £11 per person per sitting, when the actual breakfast provided is not worth more than £2 given the contents and quality

Good sleep but a little dirty

Customer review rating 3.5/5

Larisa Solo - 30/12/2020 Confirmed reviews ALL

The room was nice for an overnight stay. The bed was comfortable and the shower was amazing. The room itself was a little dirty. There was a tea stain down the wall and my tea kettle did not work even after asking for a new one.

Covid compliant

TripAdvisor rating 4.0/5

Abikulo 29/12/2020 TripAdvisor review

Stayed 1 night due to flight delay. Hotel was covid 19 guidelines compliant. The rooms were clean and spacious. I did not use the restaurant , so can not comment on that. Check out was straight forward and with out delay.

Good stay

Customer review rating 4.0/5

Tim Business - 21/12/2020 Confirmed reviews ALL

Regular visitor. Friendly & helpful staff.

Great pre flight stay

Customer review rating 4.5/5

Keith Solo - 18/12/2020 Confirmed reviews ALL

The booking on the Web site was easy. Good parking at the hotel. The food was good. Service excellent.

Nice position for airport with good rooms but overprised mediocre food

Customer review rating 3.0/5

Derek H. Solo - 14/12/2020 Confirmed reviews ALL

Nice rooms, pleasant professional lady on check-in. Food was overpriced and nothing special. Had the fish and chips which was worse than you would expect out of Tesco food hall at a fraction of the price. One more senior (i presume) member of staff in there did not wear the face mask over the nose all the time I was in and there was no enforcement of a very loud group of girls who were there on a night out and were seated behind the restaurant but came in to get change with no masks on. The problem is if you don't enforce things then this age group just think it does not apply to them and are untouchable. Either we all do it and follow the rules or we don't bother. I thought in a hotel such as your groups then there would have been jumped on more.

GREAT STAY

Customer review rating 5.0/5

Michael M. Solo - 14/12/2020 Confirmed reviews ALL

SUPERB LOCATION AND STAFF EXCELLENT

my favourite Heathrow hotel

TripAdvisor rating 5.0/5

JonathanKirton 12/12/2020 TripAdvisor review

I stayed here before and after my trip to Dubai. The hotel is very convenient for passengers departing or arriving at Terminal 2. Located just 4 stops away on bus from the central bus station which is connected to Terminals 2 and 3. The rooms are very comfortable and clean. Staff are helpful and friendly. On the ground floor there is a nice bar and restaurant, and I like the overall atmosphere around the hotel and will stay again soon.

Ideal for Heathrow T1-3

Customer review rating 4.0/5

Fred R. Couples - 09/12/2020 Confirmed reviews ALL

Efficient and friendly reception, comfortable room and decent restaurant and bar.

Modern, well kept convenient Heathrow hotel with nice lobby & fitness center

Customer review rating 4.5/5

Gypsyjim Business - 09/12/2020 Confirmed reviews ALL

Very close to Heathrow via free local buses(140, 105, 110 285), Check in was quick & as ALL loyalty program member, I was able to check in early. Nice open lobby area for dining/cocktails. Rooms are up to date and spacious, as are the bathrooms. There is a fitness center. Locally there is a small Indian grocery & The Pheasant is a very nice pub & restaurant.

Customer review rating 3.5/5

Anonymous Couples - 09/12/2020 Confirmed reviews ALL

The staff member who checked us in tried to tell us the booking was via Expedia and we had breakfast included, I explained that it was booked via my Accor membership and that I needed to pay the balance - after using points for part of the stay. Eventually he agreed but it took a while and then we had to pay car parking on top.

Heathrow Novotel Stay

Customer review rating 2.0/5

Chris A. Business - 09/12/2020 Confirmed reviews ALL

I wasn't allocated a room with a runway view despite my request at the time of booking, the room that i received was supposed to be an upgrade, the room that was provided was tatty ta damaged sofa with a cigarette burn in the carpet and stains on the floor near the bedside table. The worst was the foul stench in the morning in the corridors, other guests had had take-aways and just discarded the rubbish into the corridors. The breakfasts being provided in a take-away tray with cheap plastic cutlery that easily breaks is also poor. You are provided with a small carton of milk and a box of cereal but nothing to put it it. I have been staying in Novotel's on a regular basis for several years, this is by far the worst ever experience. The only plus for the hotel is the reception staff are friendly and helpful and some of the best.

Good location

Customer review rating 5.0/5

Hemant V. Families - 08/12/2020 Confirmed reviews ALL

All good. Services curtailed due to Covid. Room comfortable and clean.

Our most recent 20 reviews

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