Mercure Bucharest Unirii

This was my 2nd time this year staying at the same Hotel and I can say I will gladly choose it again for my next stays! Room was clean and comfortable! Staff friendly and Helpful! Overall I would say good value for money! I would have given it a 10/10 but one of the elevator was in maintenance over the weekend so this gave a longer waiting time.

I had a beautiful room (was upgraded as an Accor platinum member), and a nice welcome drink. The staff is very friendly and helpful, too.

Overall satisfaction great. Breakfast spread is good. Bed is comfortable. Orchids are nice. Fruit platter was lovely. Was granted a six hour extension for 50 euro which was extremely helpful owing to a night departure. Electronic kettle in the room appreciated. Areas of improvement: 1. Litter bin is too small and nice to have one more at the table. 2. Please consider a fitness room or small pool in the hotel 3. Second lift was not in service 4. Window can be designed to hinge side ways as well

I booked a suite at the top floor and the room was overheated (30°C) I wanted to call reception, none of the 2 phones were working so I had to call with my private phone. Then I was told to stop the air conditionning and open the windows. This is what I did for 2 days but the windows cannot be widely opened and the temperature remained very high during all my stay. Impossible to sleep dure to the excessive temperature. I reported this to the front desk on my check-out and I was offered a free meal to compensate the problem.

Good stay. Room was good. Internet was reasonably fast. Breakfast could have been better. Maybe better fruit selection and a better bread selection. Also some international cheese next to local romanian cheese would have been nice. Check out took too long. I was waiting in line behind some Woman who had Trouble paying. The 2nd member of the staff was taking care of some Flowers and plants rather then switching to me and realizing my check out process. Fast check out is key for me.

We had a good stay. The only small inconvenient was that the elevator was broken. Everything was ok since the receptionist was kind enough to give us a room at the first floor due to the elevator situation, although the 1st rooms floor was in fact 3rd floor.

Nice hotel but air conditioning was not working, carpet needs cleaning

excelelnt stay, proactive to my check-in and check-out needs, very nice and polite staff, perfectly clean and functional room

A Very Nice hotel, warm people, good accommodation, nice service and good location. I had a very enjoyable experience

The rooms are fine, and the location is good for exploring Bucharest. I did not receive my Accor membership 'welcome drink' and did not have the water replenished in my room.

Location near Unirii square Spacious rooms Nice receptionists Breakfast can be improved

Good cleaning and nice staff. Overall experience was better than the one in the center. Free supervised parking in front of the hotel.

Good location, relatively cheap, good breakfast, not paying for frills we don't use

The rooms look spectacular after renovation, the location of the hotel is very close to my company's office, and the customer service is excellent. I totally recommend Mercure Bucharest Unirii!

I had a short stay in October. There were items missing from the room such as a bin and the TV did not work (I used my laptop instead). I also had some trouble paying for my airport transfers booked by the hotel and there didn't seem to be a streamlined process for this. The room was very clean although had damp in the wall that met the bathroom and the breakfast was good.