ibis Styles Marseille Gare Saint-Charles Hotel 3 stars

Customer review rating 4.0/5 439 reviews
ibis Styles Marseille Gare Saint-Charles
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+ 14 Services

Hotel extras

  • Television equipped with Chromecast (free)

  • Breakfast on the terrace

  • Reduced rate for station parking

  • At the foot of Saint Charles train station

  • Breakfast from 5.30 am during the week and up to 11 am at weekends

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • MARSEILLE PROVENCEPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
Catering
  • Breakfast included in the price
  • 1 bar(s)
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

ibis Styles Marseille Gare Saint-Charles

28 Boulevard D Athenes
13001
marseille
france

Check-in from 12h00

Check out up to 12h00

  • SAINT CHARLES :  M1 ET M2 SAINT CHARLES

  • By plane

    MARSEILLE PROVENCE At 28km / 17.4 miles - Shuttle paying

  • By train

    SAINT CHARLES At 0.5km / 0.31 miles

  • By train

    SAINT CHARLES At 0.5km / 0.31 miles

GPS :43.301132, 5.381003

Companies and event centres nearby

Companies

AIRBUS HELICOPTERE25.0 km / 15.53 mi
CMA CGM2.9 km / 1.8 mi
INEOS42.0 km / 26.1 mi
RIDCHARDSON2.5 km / 1.55 mi
SA RICARD7.0 km / 4.35 mi
SNEF7.0 km / 4.35 mi

Congress centre

PARC CHANOT3.6 km / 2.24 mi

Exhibition and convention centre

PALAIS DU PHARO3.6 km / 2.24 mi

Your meetings and events

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16
  • Multimedia hub

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 16
  • Multimedia hub

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 13
  • Multimedia hub

Standard room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 19
  • Multimedia hub

Our restaurants and bars

LES MARCHES

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles Marseille Gare Saint-Charles

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

439 reviews

tripadvisor

TripAdvisor Rating 3.5/5

79 reviews

Well located and friendly staff

Customer review rating 4.0/5

Chris Families - 21/03/2020 Confirmed reviews ALL

Good breakfast, clean room

Very conveniently situated

TripAdvisor rating 3.5/5

margaretd598 12/03/2020 TripAdvisor review

This hotel is close to the station and about 15 minutes walk downtown to the old port shops and restaurants. It is a typical Ibis hotel but the rooms are clean and the beds comfortable and there is a good buffet breakfast. Marseille is a huge city all up and down hills and it is slightly scruffy with a lot of roadworks etc going on. However the food is very good and there are some exceptional local wines so well worth a visit as it is also a good base to visit other places.

Yes the hotel is very conveniently situated

Customer review rating 4.0/5

Margaret D. Friends - 09/03/2020 Confirmed reviews ALL

This is a fairly small Ibis Styles but it was very easy to find and handy for the town centre. The only problem I had was with the washbasin when I assuem one of the cleaners had pushed the plug in so hard it was impossible to lift to allow water to drain away. However when I informed the manager of this he came to check it out and when he could not move it he gave me another much larger room on the same floor so all was fine and the staff were always very friendly and helpful

Excellent position and polite staff

Customer review rating 4.0/5

Arthur Couples - 24/02/2020 Confirmed reviews ALL

This was the 2nd visit and again we have found the hotel excellent for our needs, clean friendly staff, a very good bed and an excellent breakfast with a mature lady on hand to help if needed, same lady was there last year. The front of hotel young man was also excellent and ready to help if necessary.

Great service

Customer review rating 4.0/5

Florian Business - 17/02/2020 Confirmed reviews ALL

Perfect hotel and helped with printout and scan free of charge!

Dirty!

TripAdvisor rating 3.5/5

Ancie2020 Family - 04/01/2020 TripAdvisor review

Room was insufficiently cleaned on arrival and not cleaned at all the next day. The staff could only assist us with this inconvenience for with a €1 bottle of sugar free coke. When our room was finally cleaned, our "clean" sheets had filthy dog hair. Rooms and bathrooms are not what they appear to be in pictures! Breakfast room filthy with unfriendly staff. This hotel is an embarresment to the accor hotel group. ( and we stayed at many great ibis styles on our trip at different locations)

Friendly staff and comfortable room.

Customer review rating 4.0/5

Jess Solo - 01/01/2020 Confirmed reviews ALL

I enjoyed my stay. Parts of the bottom of the shower were looking a bit dirty due to age even though it was clean. A very comfortable stay.

Dear Mrs C., We very much appreciate your comments regarding your stay at the ibis Styles Marseille Gare Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Direction

Excellent price, great location, clean room and free breakfast.

Customer review rating 4.0/5

Anonymous Solo - 09/12/2019 Confirmed reviews ALL

Excellent location just down the hill from the Gare Saint Charles. My room was clean, comfortable and quiet.

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Styles Marseille Gare Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Direction

Terrible

Customer review rating 4.0/5

H Y. Business - 30/11/2019 Confirmed reviews ALL

The room is too small. Shower is tiny. Toilet paper is cheap. No shampoo, tissued etc. Breakfast was mediocre

Dear Madam Y., Thank you for taking the time to tell us about your experience at the Ibis Styles Marseille Gare Saint-Charles. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. We are really surprised. The maid may have forgotten the towels and soap. It's rare but it can happen. But in this case I'm pretty sure that the receptionnist gave you all you needed. Please note that this problem was a true exception. All our efforts are concentrated in preventing future occurrences. Sincerely yours, Regards, The Direction

Hotel ok but issues with toilets in 2 rooms

Customer review rating 4.0/5

Christelle F. Solo - 04/11/2019 Confirmed reviews ALL

Rooms on the back side are very dark (no daylight specially in the 1st floor) but rooms are clean and quiet. The toilets were not operational when I access the room, had to change room as it was not functioning normally anymore the day after and was proposed a smaller room in exchange of a drink for compensation. As a Accor member, I find it a bit stingy.

I had high expectations

Customer review rating 4.0/5

Sophia Couples - 27/10/2019 Confirmed reviews ALL

Beds and room were good, the smelly and noisy bathroom was not. We had to close the bathroom door to not smell the sewers and put the TV on to not focus on the venting device. The breakfast however was really good! appreciated the fresh juice :)

Dear Mrs B., Thank you for taking the time to tell us about your experience at the Ibis Styles Marseille Gare Saint-Charles. I am sorry that your experience did not meet all your expectations. Indeed the heavy rains during your stay could cause sewers to rise. The reception is available 24 hours a day for your convenience. You should have come to report to the reception, the hotel is not complete we would have dislodged. However we thank you for your compliments as well as your rating. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The direction

Super

Customer review rating 4.0/5

C. Business - 24/10/2019 Confirmed reviews ALL

Personnel sympa et detendu

Monsieur C., Nous vous remercions pour votre commentaire ainsi que votre note. Toute l'équipe Ibis Styles St Charles fait son possible pour vous offrir un séjour agréable et de qualité. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur C., en l’expression de nos sentiments les meilleurs. Cordialement, La Direction

Fine

Customer review rating 4.0/5

Claude P. Solo - 15/10/2019 Confirmed reviews ALL

Location good Breakfast ok Room ok Staff ok

Friendly & convenient

Customer review rating 4.0/5

Monkeycounter Solo - 01/10/2019 Confirmed reviews ALL

Very convenient spot for a 7am train the next morning - breakfast starts very early!

Comfortable, clean hotel

Customer review rating 4.0/5

Gillian Solo - 25/08/2019 Confirmed reviews ALL

Comfortable, clean, friendly

Convenient to station

Customer review rating 4.0/5

Anonymous Couples - 19/08/2019 Confirmed reviews ALL

Satisfactory

Weekend in Marseille

Customer review rating 4.0/5

Veronica Solo - 17/08/2019 Confirmed reviews ALL

It was worse than I expected, especially in terms of a super slow WiFi connection and a poor breakfast (I came an hour before the official close of the breakfast service, but there were no plates, cups and practically nothing to eat).

Easy one night stay in Marseille

Customer review rating 4.0/5

Ian S. Friends - 27/07/2019 Confirmed reviews ALL

Convenient location very close to railway station, modern fit out with nice railways-inspired design. Clean, good air-con and shower and sound-proofing from street. Good breakfast including orange juicer machine not seen in other locations. But really hope IBIS chain will catch up with the times and soon start providing soya yoghurts (saw lots in Monoprix and Carrefour) and vegetable margarine to cater for vegans etc.

Mr

Customer review rating 4.0/5

David Solo - 18/07/2019 Confirmed reviews ALL

Very positive!

Fine

Customer review rating 4.0/5

Anonymous Families - 07/07/2019 Confirmed reviews ALL

Receptionist ran after my mum to the lift asking loudly what her room number was. This made my mum feel embarrassed as there were other guests about. She seemed to think my mum had just wondered in off the street. There was no apology when she realised she was a guest. Key card stopped working for second night of stay - again no apology for having to go back to reception. There was nowhere to hang up clothes or even a coat hook in the bedroom. The room was otherwise comfortable and breakfast was good.

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