ibis Styles Marseille Gare Saint-Charles Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 902 reviews

Information message

ibis Styles Marseille Gare Saint-Charles
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+ 13 Services

Hotel extras

  • Television equipped with Chromecast (free)

  • Breakfast on the terrace

  • Advantage 3

  • At the foot of Saint Charles train station

  • Breakfast from 5.30 am during the week and up to 11 am at weekends

Hotel location

ibis Styles Marseille Gare Saint-Charles

28 Boulevard D Athenes
13001 marseille
france

Check-in from 14h00

Check out up to 12h00

  • SAINT CHARLES:  M1 ET M2 SAINT CHARLES

  • By plane

    MARSEILLE PROVENCE At 28km / 17 miles

  • By train

    SAINT CHARLES At 0.5km / 0.31 miles

  • By train

    SAINT CHARLES At 0.5km / 0.31 miles

GPS:43.301132, 5.381003

Companies

  • AIRBUS HELICOPTERE 25.0 km / 15.53 mi
  • CMA CGM 2.9 km / 1.8 mi
  • INEOS 42.0 km / 26.1 mi
  • RIDCHARDSON 2.5 km / 1.55 mi
  • SA RICARD 7.0 km / 4.35 mi
  • SNEF 7.0 km / 4.35 mi

Hotel services

Check-in from - Check out up to

In summary
  • Pets welcome
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LES MARCHES Non contractual photo

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 30 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our guest reviews for
ibis Styles Marseille Gare Saint-Charles

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

902 reviews

TripAdvisor Rating 3.5/5

111 reviews

Good stay

Customer review rating 4.0/5

Philippe G. Business - 23/01/2022 Confirmed reviews ALL

Business trip one day in and out of Marseille by train so hotel is very convenient ; However not the best and safest location for restaurants and walking around Some of the staff is good , some barely adequate ;

Dear PHILIPPE G., We very much appreciate your comments regarding your stay at the ibis Styles Marseille Gare Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bien situé. Sympa

Customer review rating 3.0/5

Visitor Friends - 20/01/2022 Confirmed reviews ALL

3 nights. No water pressure in shower (merely drops) for the entire weekend. Could apparently not be fixed Ina weekend

Dear BRUNO C., Thank you for taking the time to tell us about your experience at the ibis Styles Marseille Gare Saint-Charles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good Stay

Customer review rating 4.0/5

Tarun Business - 09/01/2022 Confirmed reviews ALL

Staff was so nice and supportive, room was quite small.

Dear TARUN B., We very much appreciate your comments regarding your stay at the ibis Styles Marseille Gare Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very close to train station. Super pleased with the breakfast selection.

Customer review rating 4.5/5

Nancy Couples - 03/01/2022 Confirmed reviews ALL

The room was quite small, but for 1-night it was perfect. Friendly staff, short walk to harbour and to restaurants. breakfast is buffet style with lots of choices and something for everyone. For the price I think it was a great option.

Dear NANCY B., We very much appreciate your comments regarding your stay at the ibis Styles Marseille Gare Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location, pleasant staff

Customer review rating 4.0/5

Tom O. Couples - 06/11/2021 Confirmed reviews ALL

This is a nice hotel which is well run and in a great location for the train station and city centre.

Customer review rating 3.5/5

Mimi Business - 03/10/2021 Confirmed reviews ALL

Personnel sympa

Customer review rating 3.5/5

Rob D. B. Couples - 22/09/2021 Confirmed reviews ALL

Good location. A/C not working in room and on floor so had to request room change. Good service from reception who managed to swap rooms.

Good location and breakfast but Very very very small room, the A/C didn't work

Customer review rating 1.5/5

Anonymous Solo - 21/09/2021 Confirmed reviews ALL

The hotel is just 5 min from the train station. The breakfast is very good. But compared to the price, the room could be bigger. It's very small. I have no space to open my (not very big) luggage... And the Air conditioning didn't function during my stay...

Very clean, excellent breakfast!

Customer review rating 4.0/5

Matthew P. Families - 29/08/2021 Confirmed reviews ALL

We had two rooms, one with charming view over the street-scene, both very clean. We really enjoyed buffet breakfast in the courtyard, excellent.

well located

Customer review rating 3.5/5

P. Business - 18/08/2021 Confirmed reviews ALL

Nice hotel.

Style but with IBIS or budget quality

Customer review rating 3.5/5

J Solo - 03/08/2021 Confirmed reviews ALL

In general good enough for 2 nights but I expected a better quality as it is a Ibis Styles otherwise I could have stayed in the Ibis just in front and avoid the big round and stairs from the train station to the hotel . The shower room with moulds on all around the floor and door. Some burned cigarettes marks in the bathroom which is never nice to see in a hotel. The ladies from cleaning department very nice and fast , from restaurant the guy very nice, not the lady (black hair) of the receptionist she was not kind. … I would try another hotel next time .

Well located.

Customer review rating 3.5/5

Rosh Business - 22/08/2020 Confirmed reviews ALL

For a quick overnight stay on a lively Boulevard just at the feet of the train station, this is a perfect spot. Kind and thoughtful service. There might have been a mosquito or 5 but once that issue was handled the sleep was serene.

Excellent location for train station

Customer review rating 4.0/5

Patricia Couples - 09/08/2020 Confirmed reviews ALL

Very good welcome from reception staff. During the evening , because of the lack of kettle in the room,the receptionist on duty didn’t hesitate to boil some water for our night cup. All of that with a genuine smile. Very Comfortable bed.

Room requests were not met, poor breakfast, noisy

Customer review rating 2.5/5

Philippe M. Couples - 31/07/2020 Confirmed reviews ALL

We booked more than a week before our arrival. We requested a quiet room on a high floor with a 160cm large bed. The 160cm size of the bed was detailed on our confirmation. Non of our requests were met : we ended up on the 4the floor (the hotel has 6) with a room facing the busy street and a 140cm large bed. You advertise a good included buffet breakfast but you take advantage of COVID-19 to serve a joke of a breakfast thus making a substantial saving on the cost of breakfast. You should advise your guests prior to booking of this and nut put them in front of a fait accompli.

Expensive

Customer review rating 4.0/5

Elvira Solo - 21/07/2020 Confirmed reviews ALL

Prices are outrageously expensive given that the breakfast is not what it used to bed. There is one only solitary lady to attend to all the guests at the canteen. However, it's nice to have a handsome security guy at the entrance. One feels safer. Cleanliness is impeccable. Hosts are very nice and ready to help.

IDEAL FOR ST CHARLES STATION AND THE TGV

TripAdvisor rating 5.0/5

YRP49 Family - 07/07/2020 TripAdvisor review

Although covid makes life more complicated the hotel has adapted its structure and care particularly well. All the staff were professional and caring. Congratulations to all the team for their implication; A special thank you to the breakfast hosess RRP

Very conveniently situated

TripAdvisor rating 5.0/5

margaretd598 12/03/2020 TripAdvisor review

This hotel is close to the station and about 15 minutes walk downtown to the old port shops and restaurants. It is a typical Ibis hotel but the rooms are clean and the beds comfortable and there is a good buffet breakfast. Marseille is a huge city all up and down hills and it is slightly scruffy with a lot of roadworks etc going on. However the food is very good and there are some exceptional local wines so well worth a visit as it is also a good base to visit other places.

Dirty!

TripAdvisor rating 1.0/5

Ancie2020 Family - 04/01/2020 TripAdvisor review

Room was insufficiently cleaned on arrival and not cleaned at all the next day. The staff could only assist us with this inconvenience for with a €1 bottle of sugar free coke. When our room was finally cleaned, our "clean" sheets had filthy dog hair. Rooms and bathrooms are not what they appear to be in pictures! Breakfast room filthy with unfriendly staff. This hotel is an embarresment to the accor hotel group. ( and we stayed at many great ibis styles on our trip at different locations)

Nice experience

TripAdvisor rating 5.0/5

monicavasile Family - 28/04/2019 TripAdvisor review

The hotel is very well placed, near the Central Station and Bus Station and not far from the Vieux Porte and the historic monuments. The room was clean, nice, with a splendid view to the station. The staff was hospitable, friendly and helpful. The breakfast was enough good. I recomend this location.

Ideally located

TripAdvisor rating 4.0/5

John J Friends getaway - 27/04/2019 TripAdvisor review

Good spot to stay close by Station and easy walk to Port and other spots of interest. Great breakfast in a good atmosphere. Staff friendly and attentive. Well recommended for those on a budget and nice place to stay. Only slight drawback was size of the rooms.

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