Hotel - ibis Styles Marseille Gare Saint-Charles
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Marseille Gare Saint-Charles Hotel

3.5/5 66 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast included in the price

Business services

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Hotel location

Companies and event centres nearby

Company

AIRBUS HELICOPTERE25 km / 15.53 mi INEOS42 km / 26.1 mi SA RICARD7 km / 4.35 mi
CMA CGM2.9 km / 1.8 mi RIDCHARDSON2.5 km / 1.55 mi SNEF7 km / 4.35 mi

Congress centre

PARC CHANOT3.6 km / 2.24 mi

Exhibition and convention centre

PALAIS DU PHARO3.6 km / 2.24 mi

Your meetings and events

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LA BLANCARDE 26 m2 2 m 0 15 0 0 0
L'ESTAQUE 30 m2 2 m 30 15 15 20 0
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 58 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Automatic temperature control
    • Baby bed
    • RJ 11 outlet
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 ALL Rating 311 reviews

Our guest reviews for
ibis Styles Marseille Gare Saint-Charles

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 66 reviews
H Y. Business - 30/11/2019 Confirmed reviews ALL
« Terrible »

The room is too small. Shower is tiny. Toilet paper is cheap. No shampoo, tissued etc. Breakfast was mediocre

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam Y., Thank you for taking the time to tell us about your experience at the Ibis Styles Marseille Gare Saint-Charles. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. We are really surprised. The maid may have forgotten the towels and soap. It's rare but it can happen. But in this case I'm pretty sure that the receptionnist gave you all you needed. Please note that this problem was a true exception. All our efforts are concentrated in preventing future occurrences. Sincerely yours, Regards, The Direction

Christelle F. Solo - 04/11/2019 Confirmed reviews ALL
« Hotel ok but issues with toilets in 2 rooms »

Rooms on the back side are very dark (no daylight specially in the 1st floor) but rooms are clean and quiet. The toilets were not operational when I access the room, had to change room as it was not functioning normally anymore the day after and was proposed a smaller room in exchange of a drink for compensation. As a Accor member, I find it a bit stingy.

Sophia Couples - 27/10/2019 Confirmed reviews ALL
« I had high expectations »

Beds and room were good, the smelly and noisy bathroom was not. We had to close the bathroom door to not smell the sewers and put the TV on to not focus on the venting device. The breakfast however was really good! appreciated the fresh juice :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., Thank you for taking the time to tell us about your experience at the Ibis Styles Marseille Gare Saint-Charles. I am sorry that your experience did not meet all your expectations. Indeed the heavy rains during your stay could cause sewers to rise. The reception is available 24 hours a day for your convenience. You should have come to report to the reception, the hotel is not complete we would have dislodged. However we thank you for your compliments as well as your rating. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The direction

C. Business - 24/10/2019 Confirmed reviews ALL
« Super »

Personnel sympa et detendu

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur C., Nous vous remercions pour votre commentaire ainsi que votre note. Toute l'équipe Ibis Styles St Charles fait son possible pour vous offrir un séjour agréable et de qualité. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur C., en l’expression de nos sentiments les meilleurs. Cordialement, La Direction

Claude P. Solo - 15/10/2019 Confirmed reviews ALL
« Fine »

Location good Breakfast ok Room ok Staff ok

Monkeycounter Solo - 01/10/2019 Confirmed reviews ALL
« Friendly & convenient »

Very convenient spot for a 7am train the next morning - breakfast starts very early!

Gillian Solo - 25/08/2019 Confirmed reviews ALL
« Comfortable, clean hotel »

Comfortable, clean, friendly

Anonymous Couples - 19/08/2019 Confirmed reviews ALL
« Convenient to station »

Satisfactory

Veronica Solo - 17/08/2019 Confirmed reviews ALL
« Weekend in Marseille »

It was worse than I expected, especially in terms of a super slow WiFi connection and a poor breakfast (I came an hour before the official close of the breakfast service, but there were no plates, cups and practically nothing to eat).

Ian S. Friends - 27/07/2019 Confirmed reviews ALL
« Easy one night stay in Marseille »

Convenient location very close to railway station, modern fit out with nice railways-inspired design. Clean, good air-con and shower and sound-proofing from street. Good breakfast including orange juicer machine not seen in other locations. But really hope IBIS chain will catch up with the times and soon start providing soya yoghurts (saw lots in Monoprix and Carrefour) and vegetable margarine to cater for vegans etc.

David Solo - 18/07/2019 Confirmed reviews ALL
« Mr »

Very positive!

Anonymous Families - 07/07/2019 Confirmed reviews ALL
« Fine »

Receptionist ran after my mum to the lift asking loudly what her room number was. This made my mum feel embarrassed as there were other guests about. She seemed to think my mum had just wondered in off the street. There was no apology when she realised she was a guest. Key card stopped working for second night of stay - again no apology for having to go back to reception. There was nowhere to hang up clothes or even a coat hook in the bedroom. The room was otherwise comfortable and breakfast was good.

Anonymous Friends - 24/06/2019 Confirmed reviews ALL
« Basic but pricey »

Room is very very basic.

Brian M. Couples - 22/06/2019 Confirmed reviews ALL
« Overall experience made better by great staff. »

While the hotel is handy to the railway station the neighbourhood is undesirable. Nice room, except a sewage smell eminating from shower waste. Our overall experience was satisfactory thanks to the friendly service from the staff, particularly the young lady on reception and lovely breakfast.

Caroline W. Solo - 22/06/2019 Confirmed reviews ALL
« Overnight stay »

The staff was friendly and welcoming. The room was tiny, but comfortable, clean and quiet. I was concerned because I had read a recent review that mentioned problems with the air-conditioning, but it worked perfectly when I was there. Potential guests should be aware that there are two Ibis hotels at the station. This one is a little nicer, but it is not quite as close and is at the bottom of the very long, steep stairway at the southwest end of the station.

Drs Business - 14/06/2019 Confirmed reviews ALL
« well situated hotel »

Well situated moments walk from the train station and airport bus connection and easy walk to main tourist sites and centre of city Helpful staff, dealt with a plumbing problem in my room rapidly small rooms breakfast okay

Anonymous Couples - 12/06/2019 Confirmed reviews ALL

Very very tiny room, especially the bed was as small as I know it only from remote mountain huts in the Alps...with 2 persons on 120cm there is hardly space to turn around at night without waking your partner up... Water pressure in the shower too weak for my taste. Internet extremely poor, not enough to load normal websites in a reasonable time. Not only in our room, but also at the hotel lobby. Problem was not fixed during our stay although we communicated it to the reception staff. Good: clean and mostly quiet room; breakfast with mostly fresh products; fresh orange juice is a small luxury.

Anonymous Solo - 11/06/2019 Confirmed reviews ALL
« Very good. »

Nothing to complain about. Small rooms, but clean. Efficient service.

Lesley Couples - 05/06/2019 Confirmed reviews ALL
« Generally good »

The bed was comfortable, one light did not work in the entrance of the room. Breakfast was satisfactory. All the staff were friendly and helpful.

Tomasinelli Friends - 03/06/2019 Confirmed reviews ALL
« Poor »

Staff very nice, pleasant & mostly professional. Now, we’re given room 502, very small but adequate for a couple of nights until I opened the shower door. The smell of rot was unbearable! Was then given room 511. As small as the 1st room, in the street with an excellent double glazing. No nasty smell but no wardrobe either! No hangers... quite incredible for a 3 , don’t you think? 2nd & last breakfast: Christina, a very professional member of staff, was doing her upmost to satisfy everyone, nevertheless being alone to deal with the breakfast service of full hotel is an impossible mission!! What are you thinking of, up there in your offices? Are you waiting for a serious incident to happen before taking any actions? Voilà mesdames & messieurs, mega scope for improvement! Good day

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