Mercure Tamworth 4 stars

Customer review rating 4.6/5 3,539 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Tamworth
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+ 19 Services

Hotel extras

  • Quiet location with easy access to major highways and Tamworth city centre.

  • Direct access to West Tamworth Leagues Club and Scully Park.

  • Modern leisure area with swimming pool and gym.

  • Rooms with you in mind - suitable for the corporate traveller and family alike.

  • Shuttle bus service unavailable to select destinations due to Covid-19 restrictions.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Cash machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Outdoor playground for children
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Tamworth

Scully Park
Kent Street
PO Box 3040
2340
tamworth
australia

Tel: +61267651200

Fax: (+61)2/67651299

Check-in from 14h00

Check out up to 10h00

  • GREYHOUND AUSTRALIA :  TAMWORTH RAILWAY

  • By plane

    SYDNEY At 411km / 255.38 miles

  • By plane

    TAMWORTH AIRPORT At 8km / 4.97 miles

  • By train

    TAMWORTH RAILWAY At 3km / 1.86 miles

  • By train

    TAMWORTH RAILWAY At 3km / 1.86 miles

GPS :-31.102, 150.917

Companies

  • AUST POST SOUTH 0.45 km / 0.28 mi
  • BIG W 1.7 km / 1.06 mi
  • CALTEX SOUTH 0.4 km / 0.25 mi
  • COLES SUPERMARKET 0.45 km / 0.28 mi
  • WESTS DIGGERS CLUB 2.8 km / 1.74 mi
  • WOOLWORTHS 1.7 km / 1.06 mi
Companies

Your meetings and events

meeting rooms

From 1 to 800 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Podium

  • Day light

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • WIFI access

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Standard Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Satellite/cable colour TV
  • Bathroom products
  • Pillow Menu

Superior Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Satellite/cable colour TV

STANDARD FAMILY ROOM, 1 King and 1 Single Size Beds

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Satellite/cable colour TV
  • Pillow Menu

SUPERIOR FAMILY ROOM, 1 King and 1 King Zip Beds

  • Max. number of persons: 4
  • Area: From 40 / 431 sq ft
  • Satellite/cable colour TV
  • Pillow Menu
Rooms

Our restaurants and bars

BANJOS FAMILY RESTAURANT

Type of cuisine: Bistro

Banjos Family Restaurant offers a comfortable dining experience. An ideal for the whole family. The menu includes Australian cuisine and traditional comfort food. Operated by West Tamworth Leagues Club - no AccorPlus discounts.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NEROS CAFE

Type of cuisine: Cafe

Open daily until late to satisfy those food cravings, the café offers light meals in a comfortable setting. Enjoy wraps, gourmet salads, burgers, pizzas, coffee, cakes or homemade cookies. Operated by West Tamworth Leagues Club - no AccorPlus discounts.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LEGENDS BAR

Non contractual photo

Legends Bar is a great place to relax and enjoy a cool drinks. With sports on the big screen and live music on Friday and Saturday nights, it is the perfect place to be entertained.Operated by West Tamworth League - no AccorPlus discounts apply.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COCKTAIL BAR

Non contractual photo

This small intimate Bar is perfect for a cool beer, cocktail or refreshing drink.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Tamworth

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,539 reviews

tripadvisor

TripAdvisor Rating 4.5/5

201 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

GReat upgrade to family room, clean n very comfortable.

Customer review rating 4.6/5

Nadia S. Families - 24/09/2020 Confirmed reviews ALL

Staff, Jenny? Receptionist 10/10. Extremely professional n inviting, easy to speak with and tuned in to our needs. Loved parking the car in the sec u re carpark. Did not like the Club. We stood at the door for ages so I had to find the phone number and ring them - still took ages to unlock the doors. The bar girls were slow n uninterested. They should get their act together. Mercure's downfall is associated with this Club -as it's NOT a suitable standard.

Dear Nadia S., We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback in regards to the Mercure Hotel and in particular our Receptionist Jenny. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards to the West Leagues club and i do apologise that you did not have a welcoming experience. Due to COVID-19 restrictions it can take a little longer for a Supervisor to make it to the doors to sign guests in but i will ensure your comments into taking a much longer than acceptable time are forwarded directly to the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Helpful staff. Clean and well appointed room. Proximity to the club. Easy access and secure parking.

Customer review rating 4.6/5

Gary F. Families - 22/09/2020 Confirmed reviews ALL

Suited my needs perfectly.

Dear Gary F., We very much appreciate your comments regarding your stay at the Mercure Tamworth. I am pleased to know that the Hotel suited your needs perfectly, we definitely strive to provide a clean, comfortable stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Experience

Customer review rating 4.6/5

R G. Families - 22/09/2020 Confirmed reviews ALL

Reception very helpful.

Dear Robin G., We very much appreciate your comments regarding your stay at the Mercure Tamworth. I am pleased that our Reception team was helpful, in particularly Caleb. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Clean and comfortable.

Customer review rating 4.6/5

Georgina D. Families - 22/09/2020 Confirmed reviews ALL

We had a great stay and absolutely loved the pool area. Hotel was very clean and the burning candle sent a great smell through the corridors at night. Staff were pleasant and always welcomed us back. Only thing I would like to comment on was the service of our room, we had two rooms and left them at 8am on the Saturday with a “please make up my room” sign. We returned at 1pm with the rooms still not made up which was fine as we were heading back out and thought they would be made up during the afternoon. We got ready as we had a lunch booking and at 1:30 housekeeping knocked on the door to service the two rooms, I said if they could return in 15mins as we were about to leave and she replied no they finish at 2pm. We ended up not being able to have our rooms made up which was disappointing.

Quiet location, nice interior

Customer review rating 4.6/5

Keith Couples - 22/09/2020 Confirmed reviews ALL

The location is quiet and has nice interior, the only downside was the TV's lack of channel guide

Dear Keith P., We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. We definitely have a lovely, quiet location away from the highway. I do apologise that we fell short with the television selection, I will ensure your comments are passed onto the relevant department for immediate review. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ideally located for the business that I was doing.

Customer review rating 4.6/5

Garry M. Business - 22/09/2020 Confirmed reviews ALL

Ticked all the boxes i.e. convenient, neat, tidy, nothing was a problem considering the Covid-19 period that we are in.

Dear Garry M., We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Hotel - well located with convenience of Leagues Club attached

Customer review rating 4.6/5

Bev G. Couples - 21/09/2020 Confirmed reviews ALL

We were undertaking a road trip in Country NSW - this was a perfect stop for a couple fo days. Staff amazing and so very friendly. Can't thank them enough

Dear Bev G., We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am so glad that our staff provided superior service as it is what we strive to achieve for each and every guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Team

A bit far out of town

Customer review rating 4.6/5

Anonymous Couples - 21/09/2020 Confirmed reviews ALL

Very comfortable.

Dear Freda B., We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Team
Customer review rating 4.6/5

Joanne H. Couples - 21/09/2020 Confirmed reviews ALL

We have stayed in this room before when visiting relatives. Lovely room and perfect for two sisters. Unfortunately there was a strong mildew smell beside my bed which made me sick with nose throat congestion . The bathroom shower must have a leak in the wall which needs to be fixed.

Customer review rating 4.6/5

Megan Business - 21/09/2020 Confirmed reviews ALL

Your staff are welcoming, friendly, helpful and professional. They made my stay!

Dear Megan S., We very much appreciate your comments regarding your stay at the Mercure Tamworth. Our Front Office team strive to provide a superior, second to none service and I am glad that it showed for the duration of your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant stay for one night passing through

Customer review rating 4.6/5

J L. Couples - 20/09/2020 Confirmed reviews ALL

Front office staff (reception) gave every assistance as did the room staff the next morning.

Dear John L., We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Team

Well located / club attached for meals

Customer review rating 4.6/5

Maree B. Business - 20/09/2020 Confirmed reviews ALL

Great service

Dear Maree B., We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Team
Customer review rating 4.6/5

R C. Business - 20/09/2020 Confirmed reviews ALL

Great staff ,great rooms. Room service menu lacking , meal very slow to arrive and was only warm rather than hot Apart from that had very enjoyable stay

Dear Russell C., We very much appreciate your comments regarding your stay at the Mercure Tamworth. I do apologise that we fell short in regards to our breakfast. I can assure you that it is not our normal level of service and I will ensure the breakfast team are made aware of the review to ensure they focus on the quality of the breakfasts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Team

Pleasant Surprise

Customer review rating 4.6/5

Richard Couples - 20/09/2020 Confirmed reviews ALL

quiet, not on main road, modern and in good condition, easy direct access to Wests next door. Breakfasts in room were excellent, which really surprised us as we dont normally like eating in room. Staff supportive.

Dear Richard H., We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Team

Good location and well appointed

Customer review rating 4.6/5

Geoff Couples - 19/09/2020 Confirmed reviews ALL

Great location and access to the club was so convenient. Room was very clean and well appointed. Staff were accommodating and friendly.

Dear Geoff B., We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Team

Very Quiet

Customer review rating 4.6/5

Jon Couples - 19/09/2020 Confirmed reviews ALL

Very Quiet

Dear Jonathan E., We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I can assure you that we definitely accept debit card. Unfortunately we do require either a cash or credit card security deposit upon check in but you can opt to settle your bill upon check out with another method of payment. I do apologise that you were not advised this upon check in or check out. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Team

Clean and convenient

Customer review rating 4.6/5

Scott Families - 15/09/2020 Confirmed reviews ALL

Wasn't expecting Wests club next door Which was a bonus and meant we didn't have to go elsewhere

Dear Scott W., We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is a hidden bonus having the ease of access to the adjoining West Leagues Club attached to the Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

convenient location, safe/easy parking & friendly staff

Customer review rating 4.6/5

Kate Solo - 15/09/2020 Confirmed reviews ALL

Room was spotlessly clean, comfy bed, spacious & great amenities. Overall felt safe & very comfortable as a single traveler.

Dear Kate M., We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Being able to provide 24 hour service, we are able to ensure the safety of all guests that stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Team

Just as good as last time I stayed

Customer review rating 4.6/5

Anonymous Business - 14/09/2020 Confirmed reviews ALL

Staff freindly, room cleanand well presented

We are truly grateful that you took the time to leave us this fantastic feedback. At the Mercure Tamworth, customer satisfaction is our top priority and we are committed to making our guests feel welcome every time. Thank you for your comments and we look forward to seeing you again soon. Sincerely, The Mercure Tamworth Team

Friendly staff, clean and modern accomodation

Customer review rating 4.6/5

Jacqueline Couples - 12/09/2020 Confirmed reviews ALL

The front desk staff were excellent and attentive and went above and beyond to help us. The room was modern and very clean, the lighting was good also.

Dear Jacqueline, We truly appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. We have shared your comments with our team; particularly with Janine. We are sure that this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Tamworth Team

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