Mercure Darwin Airport Resort 4 stars

Customer review rating 4.1/5 4,710 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Darwin Airport Resort
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+ 21 Services
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Hotel extras

  • 300 metres from Darwin International Airport, 24 hour airport shuttle service

  • 181 modern rooms suitable for leisure and business travel, set in tropical gardens

  • Hotel Restaurant and Bar, modern Australian cuisine blending flavours of the NT and Asia

  • 3 meeting rooms with modern decor and natural light

  • Relaxing lagoon style swimming pool with sunlounges

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • DARWIN INT
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Cash machine
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machinePaying
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Darwin Airport Resort

1 Sir Norman Brearly Drive
0812
darwin
australia

Tel: +61889203333

Fax: (+61)8/89203344

Check-in from 14h00

Check out up to 10h00

  • By plane

    DARWIN INT At 0.3km / 0.19 miles - Shuttle free

  • By train

    DARWIN TRAIN At 17km / 10.56 miles

GPS :-12.404874, 130.879934

Your meetings and events

4 

meeting rooms

From 1 to 150 

attendees

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Podium

  • Day light

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • WIFI access

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Conveniently located just a short distance from Darwin International Airport, Mercure Darwin Airport Resort offers spacious, well-appointed rooms amidst a lush tropical environment.

Resort Superior Room 1 Queen Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 21 m² / 226 sq ft
  • Views: Patio *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Resort Superior Room 1 Queen and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Resort Family Room 1 King and 2 Single Beds

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Compact Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 15 m² / 161 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

Cossies Poolside Bar and Bistro

Type of cuisine: Bistro

With views of the landscaped gardens and lagoon pool, the relaxed atmosphere at the newly renovated and rebranded Cossies Poolside Bar and Bistro takes advantage of our tropical location with indoor and outdoor dining options.

Cossies Poolside Bar

Non contractual photo

The bar provides a range of light snacks and beverages all day.

Our guest reviews for
Mercure Darwin Airport Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

4,710 reviews

tripadvisor

TripAdvisor Rating 3.5/5

830 reviews

Great Stay

Customer review rating 4.1/5

Angelina Business - 22/09/2020 Confirmed reviews ALL

Always an easy process to book, a smile at check in and easy check out. The shuttle to Casuarina was a bonus.

Dear Angelina, We hope you are well today and thank you for your lovely comments. Please trust that I will pass your comments on to the team and we look forward to welcoming you back again in the near future. Kind regards Kayte Staraj General Manager

Ok stay

Customer review rating 4.1/5

Kevin Couples - 22/09/2020 Confirmed reviews ALL

stayed 11 nights with the Mercure which was overall OK though the rooms are appearing a bit dated and need a spruce up

Dear Kevin, Thank you for your feedback and agreed, our rooms are very dated. We are definitely working with our owners for an update in the not too distant future. We hope everything else made up for it and that you will return again soon. Kind regards Kayte Staraj General Manager

Good location

Customer review rating 4.1/5

Rodney M. Business - 21/09/2020 Confirmed reviews ALL

Food and accomondation were good. Staff very friendly

Dear Rodney, Thank you for your feedback and we are delighted you enjoyed your stay. We will pass on your comments to the team and we hope to welcome you back again soon. Kind regards Kayte Staraj General Manager

Well-being

TripAdvisor rating 3.5/5

clair717 21/09/2020 TripAdvisor review

Service EXCELLENT - Location EXCELLENT - Cleanliness - EXCELLENT - Value - FAIR - Room Ground floor - EXCELLENT ..... Parking - EXCELLENT and easy to locate as well ... AND I can't understand WHY this review MUST contain a minimum of 200 words WHEN there's also a tick/select section that MUST also be addressed - Have a good day :-)

Well located Wonderful stay Very friendly and courteous staff

Customer review rating 4.1/5

Arnel Business - 19/09/2020 Confirmed reviews ALL

As above

Dear Jose, We hope you are well today and thank you for your special mention of Mariel. Please trust that I will pass your comments on to the team and we look forward to welcoming you back again in the near future. Kind regards Kayte Staraj General Manager

Bungalow excellent

Customer review rating 4.1/5

Peter D. Couples - 19/09/2020 Confirmed reviews ALL

Very restful and quiet. Not good for you but compared to previous stays when full of fifo and very busy we really liked the peace. We are off remote property so value quiet

Dear Peter, We hope you are well today and thank you for your lovely comments. Please trust that I will pass your comments on to the team and we look forward to welcoming you back again in the near future. Kind regards Kayte Staraj General Manager

Very good location

Customer review rating 4.1/5

Allan J. Families - 16/09/2020 Confirmed reviews ALL

It was excellent and we enjoyed staying there

Dear Allan, We hope you are well today and thank you for your lovely comments. Please trust that I will pass your comments on to the team and we look forward to welcoming you back again in the near future. Kind regards Kayte Staraj General Manager

Great stay, Ideal location...

Customer review rating 4.1/5

John S. Business - 16/09/2020 Confirmed reviews ALL

I have been staying here on and of while travelling to work since the resort opened, it's always been a pleasure to stay and relax here while travelling, breaks it up nicely and hopefully i will be back in the near future, highly recommended.

Dear John, We hope you are well today and thank you for your lovely comments. Please trust that I will pass your comments on to the team and we look forward to welcoming you back again in the near future. Kind regards Kayte Staraj General Manager

Great overnight stay.

Customer review rating 4.1/5

Heather M. Couples - 16/09/2020 Confirmed reviews ALL

Loved the pool side bungalow, was very relaxing to hear the waterfall from our room.

Dear Heather, We hope you are well today and thank you for your lovely comments. Please trust that I will pass this on to the team and we look forward to welcoming you back again in the near future. Kind regards Kayte Staraj General Manager

Dirty room

Customer review rating 4.1/5

Amby Couples - 15/09/2020 Confirmed reviews ALL

The house was far away from the main hotel building, the roofs were all falling off, used same towels for 2days, couldn't change my TV channels coz it was a universal remote n ended up putting off n on d TV ciz d remote wasn't working. Wifi was poor. The flowers placed on d bed was ant infested n had to chase ants for hours before sleeping. The couch was dirty. The whole experience was a nightmare.

Dear Amby, I hope you are well today and thank you for providing feedback on your recent stay. I am very sorry that this stay did not at all meet your expectations; please trust that we take your feedback on board as we strive to improve services to all of our guests. In relation to the flowers- they were hand picked and arranged by our housekeeping team who I am sure will be very disappointed that they were a source of ants- this has never been the case in the past when striving to surprise and delight a guest. Many apologies again Amby Kind regards Kayte Staraj General Manager

Good stay

Customer review rating 4.1/5

Aretha A. Families - 15/09/2020 Confirmed reviews ALL

It was nice that my sister and children could visit with me and that we could use the swimming pool it was a nice, relaxed and clean environment poolside and in the room. The steak in the Surf N Turf in the restaurant was a little chewy which was disappointing as it cost $48 but the children really enjoyed their meals and the crumbed eggplant was okay the salad with the eggplant was nice and the fries were good. The value for money for the crumbed eggplant and children's meals were good value for money. The still water made available in water jugs were not clean there were 'bit' in the jugs of water e.g. watermelon seeds and some kind of greenery a bit of lettuce or mint or something and it wasn't meant to be there. We ended purchasing bottled water as a result of that but would prefer clean jugs of water were made available. Overall I have been happy with staying your hotel on 30 May 2020 and 4 September 2020 and plan to stay again over the coming months. Thank you

Well located and beautiful stay

Customer review rating 4.1/5

Linda Families - 15/09/2020 Confirmed reviews ALL

Very much enjoyed it

Dear Linda, We hope you are well today and thank you for your lovely comments. Please trust that I will pass your comments on to the team and we look forward to welcoming you back again in the near future. Kind regards Kayte Staraj General Manager

slightly disappointed as a All accrue silver member

Customer review rating 4.1/5

Haakan S. Business - 14/09/2020 Confirmed reviews ALL

At arrival as a silver member I sue to receive a voucher for a fee drink, sometime an upgrade and free bottle of water. Not this time. Was not informed hah the gym as Novotel was not available since Novotel was closed.

Dear Haakan, I hope you are well today and thank you for your feedback. I am really sorry that this stay did not meet your expectation; please trust that I have spoken to our Front Office Manager in relation to being consistent in what we offer our valuable loyalty guests. Further, although Novotel is shut we still provide access to the gym- apologies that this was not conveyed to you. We do hope you may return in the future so we can better meet your needs. Kind regards Kayte Staraj General Manager

Comfortable stay

Customer review rating 4.1/5

Anonymous Solo - 14/09/2020 Confirmed reviews ALL

Room was clean but very dated, front door was very damaged which gave a terrible first impression, facilities were great though

Dear b., Thank you for your feedback and agreed, our rooms are very dated. We are definitely working with our owners for an update in the not too distant future. We hope everything else made up for it and that you will return again soon. Kind regards Kayte Staraj General Manager

Great location, short walk from airport, good pool facilities, good food.

Customer review rating 4.1/5

Stefan Business - 14/09/2020 Confirmed reviews ALL

Great location, short walk from airport, good central pool facilities. Nice nature walk behind hotel. The rooms themselves were fine for a short stay, bathrooms were a bit old. The food at the restaurant was fantastic although the coffee was pretty ordinary.

Good service, met my needs.

Customer review rating 4.1/5

Dean Families - 13/09/2020 Confirmed reviews ALL

The stay was pleasant, the staff efficient and friendly. Will come again.

Very good.

Customer review rating 4.1/5

Brett D. Business - 13/09/2020 Confirmed reviews ALL

I like the new breakfast menu, it is a lot better then the buffet breakfast.

Dear Brett, We hope you are well today and we are delighted to hear that you enjoy our new breakfast options. Please trust that I will pass your comments on to the team and we look forward to welcoming you back again in the near future. Kind regards Kayte Staraj General Manager

Great as usual

Customer review rating 4.1/5

Monica Business - 12/09/2020 Confirmed reviews ALL

When ever I go to Darwin for work I stay here. The location close to the airport, our Darwin office and the Road to Kakadu is perfect. The staff are always friendly. The room clean. I feel safe there by myself. Love the pool area.

Dear Monica, Thank you for your feedback and we are delighted you enjoyed your stay. We will pass on your comments to the team and we hope to welcome you back again soon. Kind regards Kayte Staraj General Manager

Walking distance from airport

Customer review rating 4.1/5

Peter Business - 12/09/2020 Confirmed reviews ALL

A beautiful Hotel. Rooms are very basic but the pool area is beautiful. Very friendly and helpful staff.

Dear Peter, Thank you for your feedback and we are delighted you enjoyed your stay. We will pass on your comments to the team and we hope to welcome you back again soon. Kind regards Kayte Staraj General Manager

Well located, good friendly service

Customer review rating 4.1/5

Anonymous Business - 11/09/2020 Confirmed reviews ALL

Short stay, good food, drinks and pool. Large room in average condition

Dear Ian, Thank you for your feedback and we are delighted you enjoyed your stay. We do recognise our rooms are a little dated and we are working with our owners to deliver some upgrades in the not too distant future. We will pass on your comments to the team and we hope to welcome you back again soon. Kind regards Kayte Staraj General Manager

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