Mercure Darwin Airport Resort 4 stars

Customer review rating (ALL Rating) 4.1/5 5,657 reviews

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Mercure Darwin Airport Resort
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+ 21 Services

Hotel extras

  • 300 metres from Darwin International Airport, 24 hour airport shuttle service

  • 181 modern rooms suitable for leisure and business travel, set in tropical gardens

  • Hotel Restaurant and Bar, modern Australian cuisine blending flavours of the NT and Asia

  • 2 meeting rooms with modern decor and natural light

  • Relaxing lagoon style swimming pool with sunlounges

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Darwin Airport Resort

1 Sir Norman Brearly Drive
0812 darwin
australia

Tel: +61889203333

Fax: (+61)8/89203344

Check-in from 14h00

Check out up to 10h00

  • By plane

    DARWIN INT At 0.3km / 0.19 miles - Shuttle free

  • By train

    DARWIN TRAIN At 17km / 10.56 miles

GPS:-12.404874, 130.879934

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Cossies Poolside Bar and Bistro

With views of the landscaped gardens and lagoon pool, the relaxed atmosphere at the newly renovated and rebranded Cossies Poolside Bar and Bistro takes advantage of our tropical location with indoor and outdoor dining options.

Your meetings and events

Room descriptions and layouts

4 

meeting rooms

From 1 to 150 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Podium

  • Day light

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Conveniently located just a short distance from Darwin International Airport, Mercure Darwin Airport Resort offers spacious, well-appointed rooms amidst a lush tropical environment.

Our guest reviews for
Mercure Darwin Airport Resort

100% genuine reviews from our guests

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ALL Rating 4.1/5

5,657 reviews

TripAdvisor Rating 3.5/5

881 reviews

Great Location

Customer review rating 4.0/5

Danielle Families - 22/01/2022 Confirmed reviews ALL

Stayed in the spa room. Good sized rooms accommodate 3 people easily. Close to Casuarina and Restaurants.

Close to airport

Customer review rating 3.0/5

Joel Couples - 22/01/2022 Confirmed reviews ALL

After arriving late into Darwin I got to reception about 2am , when I arrived in my room it smelt bad and damp . I then noticed that the air conditioner was leaving badly and there was a huge wet patch on the carpet which was giving the damp smell. The aircon was on but on the lowest setting I assume to attempt to limit the water leak from it. Due to the room not really being cold it enhanced the smell. To add to this I noticed 2 baby cockroaches crawling around the outside of the cupboards . As it was late I went to sleep , when I woke up on the morning I went to make myself a coffee then found that the milk in the fridge was frozen. This was the last straw so I went to reception to report the dampness and the milk. The lady swapped my room which was great but being in hospitality myself I fail to understand how house keeping could have noticed the huge wet patch and leaking aircon and yet as a company you still sold the room and $165 ish per night is not really on the low price point spectrum . Another observation is I stayed in the new room for 5 nights and not once was the room Cleaned or rubbish removed by housekeeping . I’m unsure if due to Covid the premises does not offer cleaning or rubbish removal etc but I just found that odd especially for the price point . I ate at the restaurant a few times and the food was great and I have no complaints at all. One particular evening I saw the chef get berated by a female calling him arrogant and that she had dated chefs and there all arseholes . All of this was over I believe her ordering loaded wedges but wanting them swapped for fries which was not reflected in the docket printed to the kitchen. All your front of house staff did a great job and I can’t say a bad word about your restaurant team. I would stay within the hotel again in the future providing I receive some clarity around the procedure of housekeeping etc . Thank you Joel

Great setvice

Customer review rating 5.0/5

Steven R. Solo - 21/01/2022 Confirmed reviews ALL

Was easy to book a room with great service provided

Convenient location, good restaurant

Customer review rating 4.0/5

Priscilla Couples - 21/01/2022 Confirmed reviews ALL

We stayed for one night while transiting. I like the pool - it felt like we were on holidays. Good food at the restaurant. Drinks on the expensive side but I guess that’s what you get here. Nice cocktails. Room was adequate. No complaints. Helpful and friendly staff.

excellent stay

Customer review rating 4.5/5

Helen W. Business - 18/01/2022 Confirmed reviews ALL

professional friendly staff very clean room

Great resort

Customer review rating 4.0/5

Damian K. Business - 18/01/2022 Confirmed reviews ALL

Very nice resort however the beds are too small. Would really appreciate and expect king size beds in 4 star properties.

Good location, with good amenities.

Customer review rating 4.0/5

Dave Families - 18/01/2022 Confirmed reviews ALL

Had everything I needed. The staff were friendly and accommodating. Wasn’t aware that the rooms didn’t get made up every day at first, but when I enquired, was attended to without fuss. Pool area is great, but can get crowded quite easily.

Good Stay

Customer review rating 4.5/5

Loretta Solo - 16/01/2022 Confirmed reviews ALL

Staff were all friendly and helpful, good coffee in the cafe each morning. There need to be some shuttle bus services into the city as there is no public transport option from the resort. It’s nice to find some decent pet-friendly accommodation.

Customer review rating 2.0/5

Anonymous Solo - 16/01/2022 Confirmed reviews ALL

Room was dirty and aircon leaked.

Pool villa staycation

Customer review rating 3.5/5

Tabitha Couples - 16/01/2022 Confirmed reviews ALL

We live in Darwin and chose to use our territory voucher here. Nice staycation upgraded to the pool villa. Room was pleasant and clean and well accented with natural flowers. Pool off the room was a wonderful plus. You could easily spend a day relaxing and watching the beautiful bush behind you. Now as note on the safety of the decking, the material chosen for the decking is very slick floor tile. You may want to opt to put rubber grip mat down or spray grip the areas near the pool. The bathroom is gorgeous, love the big beautiful light mirror. It was a nice touch having a welcoming platter of fruit on arrival with a generous splash of fresh fruit. My partner was not a fan of the remote controlled fan. It was very fiddly and took him a while to turn onto the right setting. The room service had fantastic affordable meal options. We really enjoyed the seafood platter. I'd give the cocktails a miss and instead opt for a bottle of wine if I stayed again as receiving half a cup pour for 20 dollars isn't my jam. As for the price point, I would not stay here if it cost much more as I couldn't afford much dearer but I think it was a fantastic value for money and we enjoyed our stay. Beautiful private pool villas.

Rooms not Family friendly

Customer review rating 3.0/5

Victoria Families - 15/01/2022 Confirmed reviews ALL

We are a family of 5, 2 adults 3 children under 4. We are Darwin residents who used the Territory Tourist voucher for a couple of nights away. Check in and finding our room was very easy. The pool and garden areas were amazing! Unfortunately there wasn't enough parking outside room, so we had to park on the other side of the complex and carry our bags & kids. This was very hot and hard work as it was mid afternoon in Darwin. Our room was very neat and tidy and a/c was running. We were disappointed that the Family unit we booked only had a fridge, kettle and a couple of cups. Families, especially with young children often need a few more items to make the stay successful for all the family members. Although the food at the restaurant was beautiful and the staff there were fantastic, especially with the children, it was too expensive for us to eat every meal there. We brought some food with us, however, without any utensils or crockery we were unable to use the food we brought and were forced to eat at the restaurant. On our final morning we checked out of the hotel early as we couldn't afford to eat breakfast there. Without a microwave or appliance to heat milk for bottles, we experienced 2 very unsettled bed times. We understand that we were on holiday and that what we have at home isn't always a priority for a hotel chain, but when a family room is advertised, we thought that it would have a few more resources to assist with the care of all family members, not just adults. We have recommended the Darwin Airport Mercure to many of our friends that are looking for somewhere to eat and swim. However, we have told them to look elsewhere if they were planning to stay a night or two away from home.

Very disappointing

Customer review rating 0.5/5

Dan Business - 14/01/2022 Confirmed reviews ALL

When I arrived to check in I asked for and paid $ extra for late check out at 2.30pm the staff tired to overcharge me for this then the next day I received a phone call to my room at 11.45am well before normal check out asking me when im checking out I explained to the staff that I had paid for 2.30pm late check out then at 1 o'clock I had the cleaners knocking on the door asking me when im checking out now I have been a loyal customer to the mecure for the last 4 and a half years to say im disappointed is an understatement

Good stay Good location

Customer review rating 4.0/5

Anonymous Business - 14/01/2022 Confirmed reviews ALL

Restful

Dear Wayne L., We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards, Erich Friedl General Manager Novotel and Mercure Darwin Airport

Always Consistently Great Stay

Customer review rating 5.0/5

Shaf Business - 13/01/2022 Confirmed reviews ALL

As a business traveller I trust the ACCOR brand and the mercue at Darwin always deliver a great product and service. The recpetion know me and what room i like, great place to hang on and easy to where i need to go.

Dear Moahmad S., We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. about your points, the system should automatic granted this in 3-5 business days after you departure or sometimes immediately, if by any chance you don't get them do not hesitate to contact me to ed… Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards, Eddie Villarroel, Front Office Manager Novotel and Mercure Darwin Airport

Loved our stay bar the incident at our room

Customer review rating 3.5/5

Dani Families - 13/01/2022 Confirmed reviews ALL

Love everything about the hotel and its services. Was up feeding my newborn and someone was trying to get into our room at 5am (lucky the doors were locked) the male stood chanting for around 3-5 minutes outside then he disappeared. Spoke to reception the next morning and provided all details, could of been a very different story if doors were not locked, was concerned for our safety as blinds were open all day so whoever it was knew we were in there with a newborn baby as the reason I was awake at 5 am was to sooth the child and feed him. Thanks

Pleasant stay between connective flights

Customer review rating 4.0/5

Emanuel Solo - 13/01/2022 Confirmed reviews ALL

Overall the experience was positive from losing my flight and booking a room at the last minute, to pick up at the airport, and my two-night stay. The food at the resort restaurant was very good, and the service was very professional and courteous. Recommend it to my friends.

Comfortable stay

Customer review rating 4.5/5

Sue M. Solo - 12/01/2022 Confirmed reviews ALL

Great pool, comfy rooms and amazing restaurant. Very friendly and helpful staff.

Dear Suzanne Margaret m., We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards, Erich Friedl General Manager Novotel and Mercure Darwin Airport

Great stay, friendly staff

Customer review rating 4.0/5

Lisa Families - 11/01/2022 Confirmed reviews ALL

We had a lovely 3 day staycation at the Mecure. The Staff were very friendly and helpful. Pool was the standout kids loved it. Room 288 located in the perfect position for us.

Convenience

TripAdvisor rating 5.0/5

Angelina B 27/11/2021 TripAdvisor review

The location is very convenient next to the Darwin International airport. After a week of driving in Kakadu and Litchfield National parks, our stay at Mercure was a much needed relaxation before our flight back home. Service was at the standard expected for Mercure.

Great resort with friendly staf and an amazing pool

TripAdvisor rating 5.0/5

881vanessaf 13/10/2021 TripAdvisor review

We come here all the time, our home away from home. It’s the perfect staycation with the amazing pool and the great restaurant. You can sip cocktails in the pool and it’s great for families. Some rooms are renovated while others aren’t but whatever the room they are clean and have all the amenities you need. There is a room type to suit everybody. The restaurant is consistently good and they serve phenomenal coffee. We have never had a bad coffee. We will be back

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