Almost everything OK. Only the restaurant had misinformed reception: they thought we had also eaten breakfast on the 2nd morning of our stay, which wasn't the case. Consequently, reception wanted to charge us upon checkout. Reception double checked with the restaurant and the miscommunication was quickly resolved

Nice breakfast, well located close to disney, professional staff

Very good location for the families visiting Euro Disney close to the park and some restaurants. Very close from the train (RER).

Check in was easy and the only complaint was that it was hard to figure out the wifi password. The room was as expected pretty clean. The room was large by European standards. Breakfast was better than expected in the covid era.

Tbien

Nice comfortable room poor room service, croque monsieur was cold

Clean room, very welcoming and nice staff. The waiters and the bar and restaurant are really professional, smiling, kind, very pleasant

Heating barely wored and the room temperature was not ideal. The water temperature switched back and for and was difficult to regulate Bad water pressure. Dinner at the resto is pretty average, better try other places around

As usual the mercure hotel was very good. The breakfast was also good, except the section of the hot meal (eg.English breakfast) Unfortunately there was a stupid argument with the reception lady and the night watcher on the issue of an extra large for my daughter's room on saturday ,2nd november..Many reasons were given that this was not possible. Only after I got angry and said I would mention this in my hotel appraisal form, the blanket was put in the room. Maybe as a retaliation (?) my wake up call for the next morning did not come through. Marcel Lescrauwaet

The girl at reception was wonderful. She explained how to get into the car park, take the train to Disney, changed a dinner reservation for us and brought us extra pillows! She even advised me of a special that they were having on the train that day an anti-pollution deal that gave unlimited travel for less than 2 tickets. The weather was quite hot and the a/c did not quite keep up but it was manageable. One day we came back to our room and the ac had been shut off which I did not appreciate. The location is very easy access to the train and Disney. I felt safe with my husband and child but I did notice some characters near the train station and kids loitering around the hotel. No one bothered or spoke to us though. The room was spacious and had great storage options. I liked the seperate toilet, shower and closet area, it allowed me to get into my things and shower without disturbing my family while they slept. Overall this was a great stay and we would stay here again if in the area.

The hotel is very good location for Disneyland and go center. If you have more plan to spend time in Disneyland without car, the hotel is good choice. There are a lot of restaurant and supermarket near the hotel. Only one thing we disappointed that the egg in the breakfast was not cooked. we spent always 10 min to cook eggs.

I am beyond happy to share that my stay here was above my expectation! I loved the rooms,the service, the staff....I can go on and on. I did not get the names of the people that were on duty or who went out of their way for me but I can share my story. I enjoyed a one night stay, two rooms with 6 guests.The rooms were MODERN,CLEAN,WEL LIT and COMFORTABLE. When we checked in, the gentleman on duty literally showed us where the parking garage was as we came in late and were very tired. Thank you so much! When we checked out, we were late for breakfast BUT a staff member who saw us on the elevator was KIND enough to share that she would be able to allow for us to have croissants and such before they closed the doors. The breakfast by the way was DELICIOUS as they also gave us pancakes, sausage, fruit and eggs. I had a cappuccino and was ready to see the city of Paris! I would HIGHLY RECOMMEND THIS HIDDEN GEM.Did I say they were reasonably priced? What a nice added bonus! will definely stay at another one of their hotels soon!

Arrived late in the evening, asked for privilege room got it, once in the room I have found out that nothing is there. No privilege drinks - just one water. Cafe machine was in the room but no capsules, no sugar nothing. No extra cosmetics in bathroom that are usually in privilege room. When ask in reception where is mu privilege stuff I was told that sorry I don't have any of those items at my desk and that was it... And AC was not working - making lot of noise and not blowing cool air... I think it's time to switch different hotels network as this is not the first time I'm disappointed in mercure or novotel network.

+room, bf and service is good, ariund hotel have many restaurant and minimart&supermarket, surrounding area look friendly - lift need maintenance, we have to pay extra charge for my kids staying with us despite it shows in the booking that stay for free. Car park enteance is very small.