Avista Grande Phuket Karon - MGallery 5 stars

Customer review rating 4.6/5 2,404 reviews

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Avista Grande Phuket Karon - MGallery
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+ 22 Services

Hotel extras

  • "Indulge in a unique drink experience with MyGlass package"

  • "Fun activities & kids meals with MyKids package"

  • "Expansive free-form swimming pool"

  • "Prime location, close to Karon beach, Kata shopping centre"

  • "5-star hotel reviving Phuket's Sino Portuguese heritage"

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • PHUKET INTL APT Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 1 Meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Avista Grande Phuket Karon - MGallery

38 Soi Luang Phor Chuan Soi 1
Karon District
Amphur Muang
83100 phuket
thailand

Tel: +66076302660

Fax: (+66)076302661

Check-in from 14h00

Check out up to 12h00

  • By plane

    PHUKET INTL APT At 44km / 27.34 miles - Shuttle paying

GPS :7.831347, 98.296693

Your meetings and events

Room descriptions and layouts

1 

meeting room

From 1 to 1 

attendees

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  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Podium

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Luxuriate in bright, modern spaces that soothe the senses with light-colored wood and flowing Sino-Portuguese patterns. Nods to Phuket's mining heritage, like tin lamps, mix with rich European furnishings. Look out over a placid pool, green mountains or a turquoise sea for equally impressive views.

Our restaurants and bars

PORTOSINO RESTAURANT

Type of cuisine: International

The restaurant serves Chinese and Portuguese cuisine from the Tin Mining Era in 20th century Phuket.

Sizzle On Water

Type of cuisine: International

The sight of candles floating on water as the little water ripples kiss your bare foot. With the sun going down the Andaman Sea, the barbecue grill is lit letting out some enticing aroma as you sip on some rare wine in the company of your loved ones. Come

LIDO POOL BAR

The pool bar features signature cocktails such as Caipirinhas in various creative forms and iterations. The bar also serves a different array of Chinese, Thai and Portuguese inspired tapas.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

The Dim Sun

Sit back and admire the sunset with a signature cocktail on our rooftop bar in a cosy atmosphere, offering a splendid view of the Andaman Sea.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Our guest reviews for
Avista Grande Phuket Karon - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,404 reviews

TripAdvisor Rating 5.0/5

1,342 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great place and great service .. Highly recommend

Customer review rating 5.0/5

Alexandra Solo - 13/09/2021 Confirmed reviews ALL

I really enjoyed a room in the hotel, equipped to a high standard .. Consider all the needs of the stay .. The staff is very generous and understanding, and helpful when asked for help. The hotel is relatively close to places of entertainment, I went out to walk around the area effortlessly… Highly recommend ..

Dear Alexandra L., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Yogi Rana Hotel Manager

Fantastic hotel and staff

Customer review rating 5.0/5

Catherine F. Friends - 13/09/2021 Confirmed reviews ALL

The hotel was beautiful, with well thought out rooms, comfortable balconies, and a massive pool. Breakfast service was lovely and the hotel staff would always come to check in with us. We loved the hotel and would definitely stay again.

Dear Catherine Marie F., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yogi Rana Hotel Manager

Under Expected Ambience

Customer review rating 2.5/5

Anonymous Friends - 08/09/2021 Confirmed reviews ALL

We stayed for 7 nights as Phuket sandbox program. The hotel building was not well maintained looking a bit old. The pool is smaller than expected. The housekeeping services was not doing a good job eg. shower and bathroom amenties was not prepared many nights, shampoo and shower was not refilled in bottle so we had to ask for them at midnight and sometimes there is a glass of water and plate left in the bathroom. There were some housekeeping knock the door at 9-10 AM asking if we need the room to get clean which was disturb our sleep. The cleanliness of Blanket and bedsheet was low, there are yellow stains on them. The variety of breakfast line was so limited. Not many choices of food. The tastes was 5 out of 10. The cleanliness was not good. No plastic gloves mandatory rules in the restaurant which we worried about the Covid19 and cleanliness matter. The Hotel Manager and front desk staff gave us a big confusion with the PCR testing refund process, we end up has to process by ourselves. So overall quite disappointed with the hotel.

Dear Kanya P., Thank you for taking the time to tell us about your experience at the Avista Grande Phuket Karon - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I forward your email to department concerned and they will improve it. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yogi Rana Hotel Manager

5 star stay

Customer review rating 5.0/5

Oded Solo - 25/08/2021 Confirmed reviews ALL

Excellant stay, great service. super friendly and professional staff, especially Tina and Sun from the reception staff and Apple from the restaurant staff. Will definitely stay with you again

Dear Oded L., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yogi Rana Hotel Manager

guter aufenthalt

Customer review rating 4.0/5

M. Solo - 23/08/2021 Confirmed reviews ALL

Improvement List: -Cleaning needs to improve in the room and also Pool side. Some areas are not cleaned properly. For example.... Tiles fillings broke off. After 15 Days staying those have been still at the same corner. In the Pool i fished out with my feet a Wet Tissue. Sometimes Towels wasnt given in Pairs, sometimes Towels were missung, sometimes bins havt been emptied - Eletricy Sockets are lose. U unplug ur mobilephone or Laptop, the socket comes with the Plug - Fitniss Gym could need an bigger room with more equipment, buts that my personal desire. - TV Channel needs improvment or a Netflix Channel. 1 Channel for animes, 1 Channel for movies and just news news news or Advertisment channels isnt enough. - Internet was quite slow. and losing wifi On the otherhand... I loved your breakfast and when the hideaway would open. i would move there.

Dear Mariusz M., Thank you for taking the time to tell us about your experience at the Avista Grande Phuket Karon - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yogi Rana Hotel Manager

good stay

Customer review rating 4.0/5

David Business - 21/08/2021 Confirmed reviews ALL

Nice location, friendly staff.

Dear David Steven G., Thank you for the positive comment of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yogi Rana Hotel Manager

The Perfect Summer Holiday

Customer review rating 5.0/5

Jane V. Families - 14/08/2021 Confirmed reviews ALL

We had an amazing stay at Avista Grande Phuket Karon Hotel. Employees are well trained, accommodating and sincere. There's nothing I'd change from this stay including it's imperfections as this is what made the entire stay memorable. We would like to thank Vansh and Pakking from the Reception who's always greeted us with the smile and a helping hand, Mr. Kong our driver who's always so pleasant to deal with! Kier from the restaurant who just made sure we're always comfortable and Jarr from the SPA and her contagious laughter.

Dear Martha Jane V., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Management Team

A true 5 star in every sense of the word

Customer review rating 5.0/5

Michael M. Solo - 13/08/2021 Confirmed reviews ALL

All my experiences were exceeded. A great time.

Dear Michael m., Thank you for taking the time to share your positive feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management Team

nice room

Customer review rating 3.5/5

Yuju L. Couples - 12/08/2021 Confirmed reviews ALL

We had a nice stay, everything is good except the music from pool, maybe can play more chill music will be better, thank you.

Dear Yuju l., Thank you for taking the time to share your feedback. O passed your message to team for improve. We hope to welcome you back to our hotel very soon! Sincerely, Yogi Rana CLUSTER DIRECTOR OF FOOD & BEVERAGE

Beautiful place, great location, tasty food!

Customer review rating 5.0/5

Br Couples - 11/08/2021 Confirmed reviews ALL

It was a wonderful visit. Our room was a dream, with a swim-up infinity pool that overlooked another infinity pool and the ocean! The staff were helpful, really going out of their way to help us. The location was quiet but walking distance to restaurants and other beaches and the breakfast was delicious! I highly recommend a visit

Dear Beth Zikronah R., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team

Perfect service

Customer review rating 5.0/5

Zoutendijk Couples - 07/08/2021 Confirmed reviews ALL

Our experience of our stay at Avista was Grande (pun intended). Most outstanding for us was the service of the personnel. Always very helpful and always with a smile. The room was very clean and the breakfast was a good variety of options. Would recommend to stay here!

Dear Yichao L., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team

Brilliant 10-nights stay

Customer review rating 5.0/5

Theo Couples - 03/08/2021 Confirmed reviews ALL

We stayed 10 nights as part of the "Phuket Sandbox" scheme. The hotel is beautiful and well-appointed. The location is great, only minutes away from the quiet Karon beach and 10 to 15 minutes drive to busier areas in south-phuket. Our room on the 3rd floor had a nice view of the sea. All meals were enjoyable, especially the generous buffet breakfast. The true asset of the hotel is its team of talents. From reception (Kong, Tony, Pakking, Vansh) to F&B (Kier, Raju, Annie, Aun, Apple), ALL team members were equally courteous, professional, incredibly friendly, and empathetic. The team worked together well across departments which meant our preferences were remembered and requests were always promptly followed up. We were never told "no" and the team bent backward on several occasions to accommodate our dietary preferences. We felt extremely welcome as AccorPlus members, our benefits and discounts were applied consistently and without having to request. It was a truly great hotel experience, we already miss our home in Karon. Thank you Avista Grande!

Dear Theo L., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Management Team

Amazing facilities and staff

Customer review rating 5.0/5

Tom Business - 30/07/2021 Confirmed reviews ALL

Hi, I stayed at the Avista Grande Phuket Karon Hotel for two weeks as part of the Phuket Sandbox program. I had such a great experience. The staff was very friendly and helpful. The room and the facilities were amazing as well. The breakfast was delicious! Thanks a lot! I hope to come back soon.

Dear Gaetan F., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team

Lovely hotel - even better staff

Customer review rating 4.5/5

Ashley L. Business - 29/07/2021 Confirmed reviews ALL

Lovely hotel which is perfectly located, 2 minutes walk from the beach yet tucked away so that it's not noisy. The staff went out of their way to ensure that I had everything that I needed and are a credit to the company. A special mention to Vansh who is a gentleman and was brilliant. A small piece of constructive criticism - the hotel in places needs some maintenance. Would I stay here again? - yes I would.

Dear Ashley L., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Alain Ruffier Hotel Manager

Comfortable and good for holiday

Customer review rating 4.5/5

Putita Couples - 28/07/2021 Confirmed reviews ALL

The hotel is located on the good location, nice view, the room was really good I really love the pillow made me sleep well and nice staffs

Dear Putita S., We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain Ruffier Hotel Manager

Nice hotel due to Good deal but not for the full price

TripAdvisor rating 3.0/5

BernNor Family - 19/04/2021 TripAdvisor review

The hotel has a good deal now. That why we choose. It’s okay hotel but too small if you bring a car. Car park is very limited and difficult to park, so it is okay if you don’t bring car. The room is okay but nothing wow, lower average than other M gallery. It need to be degrade. Elevator is unbelievable super small, 2adult can be fit. Not a family hotel at all

Dear BernNor Thank you for taking the time to tell us about your experience at the Avista Grande Phuket Karon - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alain Ruffier Hotel Manager

Beautiful room and great sea view

TripAdvisor rating 4.0/5

mimimint19 Family - 31/03/2021 TripAdvisor review

The room is spacious with beautiful decoration. The main swimming pool is beautiful. The facilities are great except the elevator which are tiny. The breakfast buffet was very good especially the bread/puff station. The service overall is not memorable but acceptable. I could feel like some of the staff is not well trained. Most of the staff is helpful and professional al. Mr. Kong is the most helpful and friendliest amongst the staff.

Dear mimimint19 We very much appreciate your comments regarding your stay at the Avista Grande Phuket Karon - MGallery. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain Ruffier Hotel Manager

Wonderful hotel!

TripAdvisor rating 5.0/5

PierreMahy 22/11/2020 TripAdvisor review

Everything in this hotel was to our satisfaction. Nice rooms, attentive and welcoming staff, perfect breakfast buffet, ideal location for families (Karon beach is quiet - though it was very very quiet this time and a bit depressing to see all shops closed due to COVID restrictions). Located 200 meters from the beach and several restaurants close by (when they are open of course). A special mention to the hotel manager who provided us with great suggestions for restaurants, sigh-seeing and other things around the island. Many hotel managers could take a lesson from him. He really takes care of his customers.

Dear PierreMahy Greetings from Avista Grande Phuket Karon MGallery. On behalf our entire team, thank you for your recent stay with us and for sharing the very positive experience. We were happy to hear that you have a comfortable stay with us and It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our teams as we strive to continuously improve the quality of our services. Thank you once again for your kind feedback. We look forward to welcoming you once again in the near future to Avista Grande Phuket Karon. Kind Regards, Alain Ruffier Hotel Manager

Good stay near Karon beach

TripAdvisor rating 5.0/5

cagribal Family - 30/12/2019 TripAdvisor review

We had a pleasant stay in Avista Karon. It is in a nice location near the Karon beach. Breakfast is decent. The restaurant is also good for dinner. It has a nice pool but haven't swum. Staff in the reception is very helpful and friendly. Overall, I can recommend this hotel.

Dear Guest, Greetings from Avista Grande Phuket Karon MGallery. On behalf our entire team,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alain Ruffier Hotel Manager

TRUELY THAI HOSPITALITY

TripAdvisor rating 5.0/5

KongWL Couples - 05/11/2019 TripAdvisor review

Firstly no signboard to the hotel, that was fine for us as we took a charted airport transport. We were taken aback by the narrow drop off area and the tiny lobby, however, we were quickly attended by the counter staff. Check in was handled by Ms Karen, efficient, friendly and helpful, even showed us around the hotel and to our room. Our room was decorated for our anniversary celebration, a big thank you to the management and the staff. Room was spacious , bedding and couches were so comfortable, and a big bathtub. Swimming pool seems endless. Breakfast not that impressive, but lots of affordable restaurant nearby. The beach is just across the road, quite crowded though. All in all, not as grandeur as we had expected, it is still a very lovely hotel with lovely staff

Dear KongWL Greetings from Avista Grande Phuket Karon MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your feedback. Your feedback will serve as an encouragement to all of our teams as we strive to continuously improve our services. We look forward to welcoming you once again in the near future to Avista Grande Phuket Karon. Kind Regards, Alain Ruffier Hotel Manager

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