Avista Grande Phuket Karon - MGallery 5 stars

We had such an amazing stay at avista grande Phuket. We were supposed to be in Vietnam at the time, but due to covid-19 travel restrictions we had to change our plans last minute to stay with you. We were travelling from Bangkok, having stayed 4 nights at the M-Gallery hotel Muse - so we know your brand and high standards, which you certainly achieve across all locations and hotels. Check in process was flawless, and the staff were extremely helpful in our requested change of rooms - we loved the pool access room. We know this isn’t your fault, but we didn’t realise this was a family orientated hotel, which is the reason why we requested the pool access room.

Returned customer. Happy with the location and room. But there’s two cats in the premises which deter my decision next time.

Sadly we were there as Coronavirus took off which made things rather stressful but the staff in the front desk kindly helped us get through to airlines and brought us tea when we sat there on hold for 2 hours. The staff were so kind. King from the rooftop bar was wonderful both for our wedding anniversary and bringing us stiff drinks when all our flights fell through... again

In do not have any complaints with my stay with you...only problem i had which was minimal was getting tea and coffee restocked in the rooms every day, this was not always happening and i had to find staff and ask for it on numerous occasions. Other than this we were extremely satisfied and would not hesitate to stay in your resort again.

Beautiful hotel. Well decorated. Unfortunately when we arrived they overbooked our swim up pool room so they “upgraded” us to a suite... but unfortunately no access to the pool although it was a big room. We ate at the restaurant once : overpriced, food was so bland. Breakfast was so disappointing... food was always running out and not many options.

The room was clean and very comfortable and quiet. The staff were excellent, nothing was too much trouble for them. Meals were excellent. Facility was very clean. Not too big, not too small. Pool area was lovely. The only recommendation I would have is to have a small quiet bar area to have a drink and chat during the day.

We had a swim up room which was very nice, unfortunately it was directly opposite the pool bar which played loud music on a loop from 11 am to 8 pm every day which was very annoying. There was no chance of an afternoon rest as we could here it in the room constantly. The sunbed situation was ridiculous, people reserving sunbeds from early hours and not occupying them until afternoon, hotel staff did nothing about this. Breakfast and service were good, staff were friendly

This hotel is our first time to come , let me strongly impressed, good service, room & all area very clean. Also, especially the manager from Hong Kong called Danny , he is so helpful and want to say thank you for him and highly compliment.

Lovely rooms although ridiculous prices on mini bar in room. Pool could do with being cleaned more. Don't mind paying slightly more for food and drink in hotel, but should be better then street restaurants. Orange juice at breakfast rather than squash.

I loved the property, it was a very good location. The pool was lovely and the poolside drinks were very good. The room was spacious and the service was really good. If I HAD to nitpick, the only minor irritant would be that I expected more cold cuts on the breakfast spread for the cost. The rest of the spread was excellent however, with a special mention to the wonderful croissants I enjoyed every day for a week.

The staff were very helpful. Food at Portisino restaurant was delicious some of the best food we ate in phuket. We really enjoyed the pool bar.

Walking distance to the beach with good food and drink in the hotel, the room is great and clean.

Amazing!

Such a beautiful hotel. Spacious rooms, luxurious bathroom and nice pool. Good food at the restaurants and great staff. We were especially impressed by the talent and knowledge of King and Trish at the restaurant. Overall, the staff was really polite and helpful. We loved the hotel and would definetely be back.

In the perfect location to discover all Phuket has to offer - if you even want to leave the hotel! Many days spent blissfully by the pool. Highly recommend pool access room. Beautiful and comfortable rooms.