My sister and I had the most beautiful stay. The staff were so friendly and caring, the room was luxury and the swimming pool, restaurant, and hotel facilities are exceptional. We loved swimming up to the swimming pool bar for a frozen mango margarita from Top.

We had a wonderful time. The location was great, being a short walk from the beach and close to a number of small bars and places to eat. The staff were amazing, nothing was too much trouble. Breakfast was interesting in that I've rarely started my day with Thai curry, but there were lots of options. Our room had everything in that we needed and was kept spotless by the staff. The TV could have done with a few E. speaking channels but that wasn't too much of an issue. Our stay covered Christmas and the Christmas eve meal was excellent and I'm glad we decided to go to it, definitely money well spent there. The hotel manager, Yogi, took time to chat with us throughout our syay to check that everything was going well. We definitely appreciated that.

Clean and well maintain, service, food all magnificently done.

We had a great stay at the Avista Grande hotel at Karon Beach.

The staff was very nice and helpful. The look and feel of the place was amazing and you could see an amazing sunset every night. The breakfast and room service were both great as well as the accommodations at the pool.

we have a very good beach inside the hotel

Good luxury hotel with beautiful scenery, very polite and nice staff, good view and close to the beach. Some possible improvements: 1) Broken lamp in our room. 2) The bathroom design is such that when master light switch turns off, it turns off the ventilation bathroom fan. Then, all the moisture in bathroom easily seeps into the main room, causing high humidity. 3) There is an area where we seem to be unable to find how to turn the lights off (next to the refrigerator), so we manually block it with some items instead. 4) The pathway between main road and hotel, though short, can be quite dark. Would it be possible to have more lights? The street light seems to be broken?

Hello. We liked the hotel very much. Design, spacious rooms. Iron and ironing board, thanks for that. The flip flops are very cute. Friendly staff. But there are several disadvantages. Since the hotel is 5 stars, washed bathrobes and towels do not correspond to this. Some of the face towels were like a rag, with threads at the ends. Cheap shampoo and conditioner, they caused dandruff. And the cleaning of the room is not perfect, the tiles and glass doors were never washed, even on arrival. Breakfast choice was not great and always the same. I would like variety, as in most other 5 star hotels in Phuket, because the price is the same. But all these nuances did not spoil our mood.

Very good experience

High Tea is brilliant!

We love the brand MGallery and we’re therefore pretty disappointed this time with Avista Grande. We arrived in a hot lobby without ac or fans. The doorman just ignored us so we had to carry our luggage upstairs. The front desk is friendly and the only staff in the whole hotel who does the job. The room was nice, really pretty designed, but impractical. It was so hard to find a plug to charge the phone. And it was impossible to understand the buttons for the lights. No Make-up mirror, nowhere to hand the towel, if you are tall, you will kill yourselves with the low hanging lamp. We got Nespresso machine in the room but no capsules for it, only instant coffee, weird. The ocean view were nice though. The pool bar plays music everyday since 8 am, so no chance to chill on your balcony without loud pop music for a second. The pool was really pretty, but again, impractical. The marble is so hard and breaks your phone or watch easily. It’s also so raw that your swimwear definitely gets pills. The breakfast was really catastrophic. From day 2 we had trouble to find something to eat, cause the food was really terrible. Everything was too sweet, even noodle soup, but lacks of salt. I got cold fried egg served. The pastries are dry and made of tons of sugar. When something went empty, it won’t be refilled at all. Nobody asks you if you want some coffee or tea. Actually it’s so hard to find someone at all if you need help. The staff just ignores everyone. The tags are always wrong so you can only guess what you get. The fruit are not fresh and juicy. Just wondering how is that possible in Thailand. After check out we gave up our luggage to have some time at the beach. When we came back, just found our luggage unwatched on the ground by the main entrance. Our passport and money were in there. It was not responsible. It’s a nice hotel overall but poor service. We were really shocked how bad the service was. Not feeling welcomed or valued. And the price was to high for what you got.

Beautiful and still new hotel near the sea,comfortable rooms in a truly relaxing environment ... The staff always polite and helpful.The breakfast is excellent as well as the restaurant and all other hotel services.I thank all the staff for the attention they have given me during my stay ..... Special thanks to Miss Annie and the food and beverage manager Mr. Raju Karki

The hotel has a good deal now. That why we choose. It’s okay hotel but too small if you bring a car. Car park is very limited and difficult to park, so it is okay if you don’t bring car. The room is okay but nothing wow, lower average than other M gallery. It need to be degrade. Elevator is unbelievable super small, 2adult can be fit. Not a family hotel at all

The room is spacious with beautiful decoration. The main swimming pool is beautiful. The facilities are great except the elevator which are tiny. The breakfast buffet was very good especially the bread/puff station. The service overall is not memorable but acceptable. I could feel like some of the staff is not well trained. Most of the staff is helpful and professional al. Mr. Kong is the most helpful and friendliest amongst the staff.

Everything in this hotel was to our satisfaction. Nice rooms, attentive and welcoming staff, perfect breakfast buffet, ideal location for families (Karon beach is quiet - though it was very very quiet this time and a bit depressing to see all shops closed due to COVID restrictions). Located 200 meters from the beach and several restaurants close by (when they are open of course). A special mention to the hotel manager who provided us with great suggestions for restaurants, sigh-seeing and other things around the island. Many hotel managers could take a lesson from him. He really takes care of his customers.