Hotel - Novotel Bangkok Sukhumvit 4
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Novotel Bangkok Sukhumvit 4 Hotel

4.5/5 304 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SUVARNABHUMI
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ALL SEASON BUILDING1.4 km / 0.87 mi KRUNG THAI BANK5.7 km / 3.54 mi MERCURY TOWER1.3 km / 0.81 mi PACIFIC TWO BUILDING0.5 km / 0.31 mi PLOENCHIT CENTER0.45 km / 0.28 mi PRESIDENT TOWER2.6 km / 1.62 mi SINTHORN TOWER2.9 km / 1.8 mi WAVE PLACE BUILDING3.6 km / 2.24 mi
CENTRAL WORLD BUILDING2.7 km / 1.68 mi MAHATHUN BUILDING1 km / 0.62 mi PACIFIC ONE BUILDING0.5 km / 0.31 mi PARK VENTURE1 km / 0.62 mi PLOENCHIT TOWER1.2 km / 0.75 mi Q HOUSE PLOENCHIT BUILDING0.65 km / 0.4 mi TONSON TOWER1.1 km / 0.68 mi

Congress centre

QUEEN SIRIKIT2 km / 1.24 mi

Our rooms

The hotel offers 185 Deluxe and Grand Deluxe rooms with the modern Novotel N'Room design. The new concept room is simple, sleek, and functional with natural lighting, unique wall art, and a full range of amenities to ensure a comfortable stay.Rooms start from 28 m². Each features a 49" Smart TV, comfortable bed, minibar, fridge, safety deposit box, work desk and a range of amenities. All rooms enjoy city views.

  • 185 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Web TV
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 1,000 reviews

Our guest reviews for
Novotel Bangkok Sukhumvit 4

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 304 reviews
Anonymous Solo - 12/02/2020 Confirmed reviews ALL
« Good location, Great Teams. »

Overall position. Always feels like coming home. Will come back again as it is my second home. All teams were great. Reception and restaurant teams as well as the restaurant teams.

Vi Friends - 09/02/2020 Confirmed reviews ALL
« well located »

Very good stay, nice hotel and wonderfull skybar. Only thing I did not like is the use of carpet instead of parquet in the rooms

Flythetail Solo - 06/02/2020 Confirmed reviews ALL
« Good location, quiet room, but substandard elite recognition »

I've stayed at this hotel several times, and recently spent 3 nights here. Obviously I wouldn't return if I had bad experiences in the past. However, this stay was mildly disappointing, mostly because of the lack of elite recognition as a platinum member. Despite arriving late, it took a very long time to check in. I was told that breakfast was not included in the room, but of course breakfast is provided as an elite benefit in Asia for platinum members. I also did not receive a list of benefits, as I usually do. However, I was given welcome drink vouchers and a one-category room upgrade, both of which were appreciated. The room was in good condition and was relatively quiet. The bed and pillows were comfortable as well. Breakfast was satisfactory, about standard for a Novotel. Considering the price, I will probably return to the hotel, but hope that the front desk employees are trained better about the ALL membership program and its benefits for elite members.

Antoine T. Couples - 06/02/2020 Confirmed reviews ALL
« Professional service and nice hotel »

Nice and professional welcome check-in from Nan Prew and Persia, room and bathroom was very nice with the phone connection on the TV.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antoine Daniele T., We are pleased to hear that you were impressed with the hotel but mostly with the service. We are delighted to pass this on to Ms. Nan Ms. Prew and Ms. Persia who strives to make your stay as special. We are looking forward to welcoming you back to the Novotel Bangkok Sukhumvit 4 in the near future. Kind regards, Nalintip Lertnanawong Assistant Guest Relations Manager

Fabian Business - 05/02/2020 Confirmed reviews ALL
« Great location. Bit busy around hotel at night. »

Great location especially if you like the night life. Otherwise it might be at bit busy. Very friendly staff. The rooftop bar and pool is great for relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear fabian f., Thank you for taking time to share your experience following your stay with us. We are pleased to read that you enjoyed of a wonderful stay and that the location, Rooftop bar, pool and our service were very satisfactory. We look forward to hosting you again in the near future. Kind regards, Nalintip Lertnanawong Assistant Guest Relations Manager

Anonymous Friends - 05/02/2020 Confirmed reviews ALL

Great staff, always accommodating!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia W., Thank you very much for your kind words, we really appreciate your comments and we are happy that you had an enjoyable stay with us. We W. share your compliment with our team. We are looking forward to seeing you again. Kind regards, Nalintip Lertnanawong Assistant Guest Relations Manager

05/02/2020 TripAdvisor review
« Pool issues »

Our stay at Novotel Sukhumvit 4 was great but I was not happy with some pool issues. First of all it s odd that Ibis styles guests use same pool & lifts which made it extremely busy with only 3 lifts and small pool area. Also I don’t like being chased off the pool area as early as 6pm so they can convert it into a bar area. I was also told ( by the bar manager ) I couldn’t stay because I was wearing flipflops. A pool bar should be casual whether it s on a rooftop with views or not. And 6pm is way too soon to close a pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 659and, May we begin by sincerely thanking you for choosing Novotel Bangkok Sukhumvit 4 for your trips to Thailand and for taking the time to complete an online review on TripAdvisor. Your value feedback, it has been brought to our attention that your recent visit with us was not up to our usual exacting our standards and we would like to offer our genuine apologies for the inconvenience about the hotel facilities such as pool area and elevator service you encountered during your recent time with us. Our management team had already met for specifically discussion in the areas we were sadly lacking. Providing the highest levels of hospitality is our overwhelming aim and hearing we have fallen below that standard is something, we would like to address immediately. May we end by saying we hope you have the opportunity to visit us again in the very near future as one of our valued returning guests. Best regards, Ms. Supinya Chuchom Front Office Manager

Dawid Couples - 04/02/2020 Confirmed reviews ALL
« Great stay »

Great new hotel. Swimming pool with amazing pool. Staff made everything so my honeymoon was perfect in Thailand

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dawid L., We are delighted to read your feedback about your recently stay with us. We are glad that you have enjoyed your stay and we are pleased to hear that you were impressed with the hotel, pool and service. We look forward to hosting you again in the near future at Novotel Bangkok Sukhumvit 4. Kind regards, Nalintip Lertnanawong Assistant Guest Relations Manager

Robert H. Business - 03/02/2020 Confirmed reviews ALL

Excellent. Professional and helpful staff. Nice accommodations. Would recommend and will return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert H., We were so pleased to know that everything about your visit exceeded your expectations. We are looking forward to welcoming you back to the hotel in the near future and we thank you for recommending our property to others. Kind regards, Nalintip Lertnanawong Assistant Guest Relations Manager

Juz_ian Couples - 02/02/2020 Confirmed reviews ALL
« Short stayca »

Short stayca as always. Love the pool. Breakfast was great! Service top notch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valerian C. Yun Khim C., Thank you for staying with us and taking the time to share feedback. We really appreciate your comments and we are happy that you had an enjoyable stay with us. It’s definitely a boost for us to continuously strive to improve the quality of our services. We look forward to hosting you again in the near future. Kind regards, Nalintip Lertnanawong Assistant Guest Relations Manager

W. Families - 29/01/2020 Confirmed reviews ALL
« Good stay, helpful staff »

The staff is really helpful in providing me with various travel options and places to visit. Location is good and walkable to most key attractions

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yu W., It is a pleasure to hear from our guests who have taken the time to compliments our efforts. All the positive mentions of our teams especially Concierge.We are sure that this feedback will serve as an encouragement to all of our teams as we strive to continuously improve the quality of our services. We look forward to hosting you again in the near future at the Novotel Bangkok Sukhumvit 4. Kind regards, Nalintip L. Assistant Guest Relations Manager

Amit M. Business - 26/01/2020 Confirmed reviews ALL
« Excellant Stay »

Very smooth checkin, room is spacious and nicely decorated. Staff are very gentle and humble. Room service . 5 star for House keeping. Food at restaurent was excellant, small menu very effective.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amit m., We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 4. We are pleased to read that you are particularly impressed with our service and food. We will be sharing your kind comments with our team as it's an encouragement for us to continuously improve the quality of our services. We look forward to hosting you again in the near future at the Novotel Bangkok Sukhumvit 4. Kind regards, Nalintip L. Assistant Guest Relations Manager

Chris Business - 26/01/2020 Confirmed reviews ALL
« It's just below average »

Water pressure was low, street location is horrible, full of traffic. Breakfast was really sad. Room was ok. No cotton buds. Itssupposed to be 4 star

Anonymous Families - 26/01/2020 Confirmed reviews ALL

Quite goog

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas Y., Thank you very much for given us a high score in the survey. It is always a pleasure to receive feedback from our member. We look forward to hosting you again in the near future at the Novotel Bangkok Sukhumvit 4. Kind regards, Nalintip L. Assistant Guest Relations Manager

Venture530608 Business - 26/01/2020 TripAdvisor review
« Television Amenity »

-Hotel needs a good, English news channel--either BBC or CNN, etc. All your guests are not Arab, Indian or Chinese-----but most all the news channels cater to these nationalities, and are mostly local (country) news.Have mentioned this before after many other stays. Really all the other hotesl in Bangkok I have stayed in have a well-known world news channel. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Venture530608, Warm greetings from Novotel Bangkok Sukhumvit 4. Thank you for choosing Novotel Bangkok Sukhumvit 4 for your visit to Bangkok and for taking the time to provide us with your valuable feedback. We are sorry to hear your disappointment with the English channel news are not varieties . It is unfortunate to read that your recent stay was inconsistent with the usual level of service we always aim to offer to our guests. We would like to apologize once again for the inconveniences and frustrations you were faced with. Your feedback will help us to improve on our services and has been shared the relevant department heads and team members concerned for further improvements and to refocus our maintenance details. Best regards, Ms. Supinya Chuchom Front Office Manager

John S. Families - 25/01/2020 Confirmed reviews ALL
« Love the service »

Bed tooooooo soft. Everything else is way over expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yu S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 4. We were also thrilled to read such a positive feedback overall experience during the stay. We look forward to hosting you again in the near future at the Novotel Bangkok Sukhumvit 4. Kind regards, Nalintip L. Assistant Guest Relations Manager

M S. Solo - 20/01/2020 Confirmed reviews ALL

Hello Accor - Front desk staff always very friendly and accommodating. Special mention for Duty Manager Poy, really helpful during myself stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mathew S., We were delighted to read your review about your recent stay at the Novotel Bangkok Sukhumvit 4. We will be sharing your kind comments with our team especially Ms. Poy, who would be delighted to know that they have made a difference to your stay here. Once again, thank you for sharing your experience. We look forward to hosting you again in the near future at the Novotel Bangkok Sukhumvit 4. Kind regards, Nalintip L. Assistant Guest Relations Manager

S. M. C. Couples - 17/01/2020 Confirmed reviews ALL
« Overall accepted with a promotional price »

Room was being clean and tidy. Bed is not being so comfortable. Air conditioning is not so efficient and a little bit hot, especially in afternoon. Breakfast are being good. Housekeeping service being so so, missing toothbrushes , shampoo, conditioner and slippers are being when check-in

Our hotel has responded to the review
Our hotel has responded to the review

Dear Man S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 4. We regret to hear about the shortfall experienced during your stay regards to air conditioning problem.Please rest assured that your feedback has been share to head department concerned in order to improve guest’s experience. We look forward to hosting you again in the near future at the Novotel Bangkok Sukhumvit 4. Kind regards, Nalintip L. Guest Experience Supervisor

Maria G. Couples - 16/01/2020 Confirmed reviews ALL
« Good »

Nice hotel. THE best aspect is the swimming pool and the rooftop bar. Very nice view from the bedroom. Good quality breakfast. Sofá in the bedroom not so clean.

Anonymous Families - 15/01/2020 Confirmed reviews ALL
« Satisfactory »

Excellent customer service Nice and clean room Bed and pillows were very comfortable. Good buffett breakfast Overall services are very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Salma K., We are pleased to learn you had wonderful stay with us. The positive mentioned about our service, hotel amenity and breakfast truly appreciate. We will share your feedback to our team accordingly. At the Novotel, we are seeking to provide the memorable stay for all. We look forward to welcoming you soon. Kind regards, Nalintip L. Assistant Guest Relations Manager

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