Novotel Bangkok Sukhumvit 4

Novotel Bangkok Sukhumvit 4 4 stars

Customer review rating (ALL Rating) 4.5/5 157 reviews

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Hotel extras

  • 20-minute Airport Link train-ride to Bangkok

  • "Outdoor garden pool, spa, fitness centre"

  • 24-hour buffet dining at The Square

  • Ergonomic work space, marble en-suite bath

  • Premier Floor VIP room with Lounge breakfast

ALLSAFE approved hotel

Hotel location

Novotel Bangkok Sukhumvit 4

27 Sukhumvit 4, Klongtoey

GPS:13.739315, 100.553097

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar


Savour the best of Asian cuisine and Western favourites at our 96 seater Food Exchange restaurant. Friendly staff at this chic All Day Dining venue serves meals that excite the palate. It is located on level 1 and offers street views.

Our accommodation(s)

The hotel offers 185 Deluxe and Grand Deluxe rooms with the modern Novotel N'Room design. The new concept room is simple, sleek, and functional with natural lighting, unique wall art, and a full range of amenities to ensure a comfortable stay. Rooms start from 28 m². Each features a 49" Smart TV, comfortable bed, minibar, fridge, safety deposit box, work desk and a range of amenities. All rooms enjoy city views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  157 reviews

TripAdvisor Rating  4.5/5  400 reviews

Great staff is what makes a hotel run well!

TripAdvisor rating 4.0/5

lash959 TripAdvisor review

This is a well-run operation. Very clean and organized. However, this is possible due to the great staff at the hotel. I appreciate the hard work of all the staff, but I would like to highlight the dedication of two individuals that I encountered at the hotel. One is Ms. Lexi at the Food Exchange, and the other is Ms. Takke in Housekeeping. Both individuals were very welcoming, cheerful, and dedicated to what they were doing. Excellent job!

Great hotel atmosphere and superb crew

TripAdvisor rating 5.0/5

Gamaliel W Business - TripAdvisor review

Thank you for the great reception front desk experience. Especially to Vicky . She is Fast, patient and friendly. Hospitality at its best! Stayed 5 nights here. Novotel a great clean comfortable nice rooms and hotel complimented by superb service crew made the experience top notch !

good hotel, good stay.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

all people were very kind and friendly.

Dear Valued Guest Thank you very much for taking the time sharing your experience following your recent stay at Novotel Bangkok Sukhumvit 4. It was indeed a pleasure to learn that you thoroughly enjoyed well decorated facilities on an affordable price. Your kind compliments are well noted and we will be sharing with team for further recognition. At Novotel, we do everything from heart and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Vikrant Chauhan Executive Assistant Manager

Convenient location

TripAdvisor rating 4.0/5

HuiWong9 Business - TripAdvisor review

Rooms are clean and staffs are very friendly. The concierge service is good as well. Check in took a little longer than usual. Currently still waiting for my refund on the deposit i paid using Visa card. its been 8 days after i have checked out.

Dear HuiWong9 Thank you so much for taking the time to share your feedback and lovely endorsement on TripAdvisor Review and for having allowed us to serve you while visited Bangkok. I am very pleased to learn that we were able to live up to your expectations and that you were overall satisfied with the offered hotel facilities, easy location, and well-set accommodation. Our objective is to ensure guests have a great time at the hotel, and we fulfill their needs as required. Having said that, I am sorry for some inconvenience that you may have faced upon arrival, and your comments will be addressed with a senior manager to improve efficiency in the future. Last but not least, the refund process takes 3–4 weeks as per the local bank procedure, and I have informed the concerned department to follow up on it. Thank you for highlighting your experience, and please feel free to contact me for any assistance if needed. Have a nice day and see you again. Sincerely, Vikrant Chauhan Executive Assistant Manager

A bit controversial but mostly good place

TripAdvisor rating 4.0/5

dreytee Families - TripAdvisor review

+ Pool is nice, + view from the top floor is also good. + 7-11 is really near and green vegetable stall is also close. + Breakfast buffet had good choice of meals including many sorta of bread, pastries, drinks, salad ingredients. + Poolside bar is pretty nice too. - No hand soap in bathroom. - Teabags were not refilled automatically, only upon request. The street leading to BTS is not really family friendly (lots of tattoo-salons, bars, night-butterflies).

Dear Dretee, Thank you for your recent stay. We appreciate you taking the time to share your experience. We are glad to read that you enjoyed our breakfast offering as well as the pool and Bar on our Rooftop. Your comment on the daily refill is well received however normally this must be replenished if it is not consumed. We do provide hand soap and I will ensure to share your comments with our teams for better follow up on these basic guest requests. Thank you for your recent stay and looking forward to welcoming you in the near future. Thank you

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Other web-users rate our hotel

  • 325 reviews 9.1/10 Location
  • 405 reviews 8.1/10 Room
  • 422 reviews 8.3/10 Service
  • 14 reviews 8.8/10 WiFi
  • 182 reviews 9.2/10 Cleanliness
  • 139 reviews 7.2/10 Breakfast
  • 93 reviews 8.3/10 Vibe
  • 13 reviews 2.9/10 Wellness Area

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