Novotel Bangkok Sukhumvit 4

Novotel Bangkok Sukhumvit 4 4 stars

Customer review rating (ALL Rating) 4.5/5 200 reviews

See on a map

Hotel extras

  • 20-minute Airport Link train-ride to Bangkok

  • "Outdoor garden pool, spa, fitness centre"

  • 24-hour buffet dining at The Square

  • Ergonomic work space, marble en-suite bath

  • Premier Floor VIP room with Lounge breakfast

ALLSAFE approved hotel

Hotel location

Novotel Bangkok Sukhumvit 4

27 Sukhumvit 4, Klongtoey
10110 BANGKOK
Thailand

  • MRT SUKHUMVIT:  SUKHUMVIT LINE SUKHUMVIT

  • By plane

    DON MUANG At 33km / 20.51 miles

  • By plane

    SUVARNABHUMI At 33km / 20.51 miles - Shuttle paying

GPS:13.739315, 100.553097

Companies

  • ALL SEASON BUILDING 1.4 km / 0.87 mi
  • CENTRAL WORLD BUILDING 2.7 km / 1.68 mi
  • KRUNG THAI BANK 5.7 km / 3.54 mi
  • MAHATHUN BUILDING 1 km / 0.62 mi
  • MERCURY TOWER 1.3 km / 0.81 mi
  • PACIFIC ONE BUILDING 0.5 km / 0.31 mi
  • PACIFIC TWO BUILDING 0.5 km / 0.31 mi
  • PARK VENTURE 1 km / 0.62 mi
  • PLOENCHIT CENTER 0.45 km / 0.28 mi
  • PLOENCHIT TOWER 1.2 km / 0.75 mi
  • PRESIDENT TOWER 2.6 km / 1.62 mi
  • Q HOUSE PLOENCHIT BUILDING 0.65 km / 0.4 mi
  • SINTHORN TOWER 2.9 km / 1.8 mi
  • TONSON TOWER 1.1 km / 0.68 mi
  • WAVE PLACE BUILDING 3.6 km / 2.24 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

FOOD EXCHANGE

Savour the best of Asian cuisine and Western favourites at our 96 seater Food Exchange restaurant. Friendly staff at this chic All Day Dining venue serves meals that excite the palate. It is located on level 1 and offers street views.

Our accommodation(s)

The hotel offers 185 Deluxe and Grand Deluxe rooms with the modern Novotel N'Room design. The new concept room is simple, sleek, and functional with natural lighting, unique wall art, and a full range of amenities to ensure a comfortable stay. Rooms start from 28 m². Each features a 49" Smart TV, comfortable bed, minibar, fridge, safety deposit box, work desk and a range of amenities. All rooms enjoy city views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  200 reviews

TripAdvisor Rating  4.5/5  377 reviews

Certificate of excellence 2022

Excellent Location; Great Staff

TripAdvisor rating 5.0/5

ignasiousm TripAdvisor review

Only improvement will be at the Check-in counter - Too many staff and Super slow service. Took quite awhile to get my room - more than 30mins, even though I came 2hrs late to check-in. Got a Shift Manager to address the issue the next morning. The Restaurant Manager allowed me to do a Take away. Great Service from Him and his Service staff.

Dear ignasiousm Thank you very much for taking the time to share your candid comment and feedback of your recent stay on TripAdvisor review. I am absolutely encouraged by your endorsement and delighted to learn that you were pleased with our value, service and hospitality particularly from our Food and Beverage Manager at Restaurant. Indeed our team always willing to beyond extends to provide better service as per the guest’s requirements. I sincerely apologies for the delay in check-in procedure and therefore we have addressed the matter with team to do necessary action to improve the flow of the service in future. I personally sent you an email to express my sincere regards and now looking forward to your next visit to make the best arrangements. Thank you again for your time and please give us another chance to offer you an excellent service. Sincerely Vikrant Chauhan Executive Assistant Manager

Good hotel for single or business travellers

Customer review rating 4.0/5

N. Solo - Confirmed reviews ALL

Good and sufficient services, friendly and welcoming staff.

Dear Valued Guest Thank you for staying with us and sharing such a wonderful experience that you had at Novotel Sukhumvit Soi4. It is delightful for us to learn that you enjoyed a great time at the property while also using our facilities and enjoyed the warm hospitality experience from our lovely team members. Thank you very much for the compliments and making our day special. At Novotel, we take initiative to make all our guests happy and create same experience on their next return. I am sure, we will be welcoming you soon in near future. Sincerely Vikrant Chauhan Executive Assistant Manager

Good Location

Customer review rating 4.5/5

Carl Couples - Confirmed reviews ALL

Generally everything was good to excellent & my only complaint was that at checking-out I was owed a refund of approx THB2,000 that has never been credited to my credit card after 3 mths.

Dear Valued Guest Thank you for choosing us again for your another visits and I appreciate your kind support. I sincerely apologies for the uncertain delay in the procedure so we did the internal investigation and found that hotel has completed the refund process. Therefore my manager has confirmed with you to check with your bank and do let us for any further assistance. I will personally look into this matter so please contact the bank and we will be waiting for your update. Again this is not a normal practice we do and we will take appropriate measures to improve in future. Thank you for your patience and it will be my pleasure take acre of you on your next trip so feel free to let me know your booking dates and I will make sure everything will go smooth next time. Sincerely Vikrant Chauhan Executive Assistant Manager

OK

Customer review rating 4.0/5

Kiminori S. Business - Confirmed reviews ALL

good price for laundry service. location good

Dear valued guest We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I am glad to learn that you were satisfied in all aspects our services such as reasonable price for the laundry service and the location matched to your travel plans. Thank you again for sharing your experience, and I hope your next visit will be more pleasant than the previous one. Sincerely, Vikrant Chauhan Executive Assistant Manager

Room service

TripAdvisor rating 3.0/5

cvgopi10 Business - TripAdvisor review

Room service charges were deducted from the deposit and invoice was not given and I had to go back after 3 days to collect the invoice. Not good since I was on a business trip without the invoice company will not reimburse the amount . Staffs in the reception should under stand these thing and try to avoid mistakes. For a tourist it may not be required but for a business trip invoice is very important. Will Accor pay to any staff without an invoice on a business trip ??

Dear cvgopi10 Thank you for sharing your valuable feedback and brining this matter to our knowledge. I completely understand that this was certainly an inconvenience and I sincerely apologies on the behalf of my team. I will address the matter with concerned manager to find out the cause of the issue. As we do follow the guest requests for the tax invoice if they specify during the stay or upon departure. Indeed our reception team can create the bill to company invoice as required by the guests and for such need you may tell us in advance or upon departure. I will ask the team to add the special note for the same matter in your profile for the future arrivals so we can provide the tax invoice in time. So please feel free to contact me directly and I can be at your service for any further requirements as well as to make better arrangements in future. Sincerely Vikrant Chauhan Executive Assistant Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 270 reviews 9.1/10 Location
  • 371 reviews 8.5/10 Room
  • 390 reviews 8.3/10 Service
  • 17 reviews 9.6/10 WiFi
  • 170 reviews 9.7/10 Cleanliness
  • 116 reviews 6.2/10 Breakfast
  • 100 reviews 6.6/10 Value
  • 99 reviews 8.7/10 Vibe

Powered by Trustyou