Pullman Phu Quoc Beach Resort 5 stars

Name: Pullman Phu Quoc Beach Resort
Address: PHU QUOC, VIET NAM
Telephone: (+84)2972679999
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 288 reviews

ALLSAFE approved hotel

For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR's ALLSAFE sanitary guidelines. A limited number of outlets are open with social distancing measures in place. The lounge is closed however eligible guests enjoy their lounge benefits in other food and beverage outlets. The pool is open as usual. The fitness is open with social distancing measures in place. The spa is open with limited slots to allow for enhanced sanitation between guests.

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+ 23 Services

Pullman Phu Quoc Beach Resort

Hotels combining lifestyle and design, for business and leisure

At Pullman Phu Quoc Beach Resort, the well-being and health of our guests and staff are of the utmost importance. For safety reasons in the wake of COVID-19, we will only operate a limited number of outlets and functional facilities until further notice.

Pieter DE WEERD, Hotel Manager

Trotting the world or hopping from the mainland. Revving up or winding down. Solo, as a couple, or with friends and family. Global nomads seek destinations that are as distinctive and open-minded as they are. That's why they're drawn to Pullman Phu Quoc Beach Resort. This flagship resort by Pullman, located on the island's southwest coast just 10 minutes from the airport, is tailor-made for those in search of serious play and a playful place to work.

Pullman's flagship hotel in Vietnam, this beachfront resort on Phu Quoc offers 331 sophisticated rooms, suites, cabanas and a villa, ideal for business travellers, couples, and families with children. The concierge and tour desk at Pullman Phu Quoc Beach Resort are eager to show global travellers all the exciting sights and destinations that Vietnam's paradise island has to offer.

We regret to announce that our Executive Beachfront Lounge remains closed until further notice. Eligible guests enjoy their lounge benefits in other food & beverage outlets of our hotel. For further information, please reach us at ha248@accor.com.

Hotel extras

A beach resort with accommodation ranging from upscale twin rooms and spacious family suites.
Signature Pullman Bed and Japanese Washlet
Located on Bai Truong with private white sand beach of 170m.
24/7 facilities: The Lighthouse Bar, Pullman Fit and Connectivity Lounge.
A complete line-up of lifestyle facilities and activities for guests at any age.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman Phu Quoc Beach Resort

Group 6 Ban Quy Hamlet
Duong To Commune
phu quoc
viet nam

Tel: +842972679999

Check-in from 14h00

Check out up to 12h00

By plane
PHU QUOC INTERNATIONAL AIRPORT At 10km / 6 miles - Shuttle free

GPS:10.120242, 103.983464

Hotel services

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Wi-Fi
Breakfast
Bar
Meeting rooms

MAD COW WINE & GRILL Non contractual photo

The finest steakhouse in on Phu Quoc Island, Mad Cow Wine & Grill serves succulent meats and madly priced wines in a casual, comfortable rooftop setting.

SALT n PEPPER

Currently unavailable

Discover the extravagant buffets, exquisite à la carte menus and private dining room at Salt 'n' Pepper, our all-day dining restaurant named after the spice blend found on practically every kitchen and table in Phu Quoc.

SEA STARS

Currently unavailable

Located under the night sky, Sea Stars is the resort's al fresco Vietnamese seafood grill. The interactive meal begins when you take your pick of the catches of the day - the chef then prepares it to your specification at the open kitchen.

BEACH HOUSE Non contractual photo

This casual beach bar with swimming pool exudes a free-spirited vibe from early until night. Enjoy the lively vibe, DJ music, specially priced drinks, swimming pool and Asian tapas at the Beach House, a beach bar on the west side of Phu Quoc.

COCONUTZ Non contractual photo

Swim up or walk up, Coconutz is all about delicious fun and family-friendly treats. Natural sodas, local craft beers and ice cream creations are some of the featured menu items at this inviting pool bar.

LIGHTHOUSE BAR Non contractual photo

Never closed, always aglow. The only bar on Long Beach set in the centre of The Junction lobby area, is open 24-hours to offer anytime hot drinks, creative cocktails and light bites.

Your meetings and events

Corporate events by Pullman are never dull. Work rhymes with play, and fun is a natural by-product of doing business, especially when attendees get their hands on Legos and modeling clay.The function spaces at Pullman Phu Quoc Beach Resort range from the private dining room at Mad Cow Wine & Grill to the pillarless Grand Ballroom that accommodates up to 500 people.

Room descriptions and layouts

meeting rooms

From 1 to 420

attendees

Configuration is not available for these requirements

- Height
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 18 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 80 participants
- U-shaped Room 34 participants
- Board-room 36 participants
- Classroom style 50 participants
- Banquet 120 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 420 participants
- U-shaped Room 72 participants
- Board-room 70 participants
- Classroom style 300 participants
- Banquet 350 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
The boardroom	35 m²		Configuration is not available for this hotel	Configuration is not available for this hotel	18 participants	Configuration is not available for this hotel	Configuration is not available for this hotel
Rock, paper & scissor	106 m²	3 m	80 participants	34 participants	36 participants	50 participants	120 participants
Grand ballroom	481 m²	5 m	420 participants	72 participants	70 participants	300 participants	350 participants

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Screen
Flipchart
Soundproof
Videoconferencing
Audio and video equipment
Lectern
Day light
WIFI access
Podium
Video equipment
Overhead projector
Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Rooms at Pullman Phu Quoc Beach Resort, a beachfront hotel with accommodation ranging from upscale twin rooms and spacious family suites to secluded, standalone buildings with semi-private pools. This is the global nomad's base - a home away from home. Because when travelling the world, Pullman knows there's nothing better than an intuitive, in-touch room.

SUPERIOR ROOM, 1 King Size Bed, Balcony

Max. number of persons: 4
Area: From 45 m² / 484 sq ft
Views: Garden View *
Most of the accommodation: Balcony *

Subject to availability

High speed internet
Bathrobe
Slippers
Coffee/tea making facilities
Ironing board and flat-iron(...)

SUPERIOR ROOM, 2 Single Size Beds, Balcony

Accessible room

Max. number of persons: 4
Area: From 45 m² / 484 sq ft
Views: Garden View *
Most of the accommodation: Balcony *

Subject to availability

High speed internet
Bathrobe
Slippers
Coffee/tea making facilities
Ironing board and flat-iron(...)

DELUXE ROOM, 1 King Size Bed, Garden View

Max. number of persons: 4
Area: From 45 m² / 484 sq ft
Views: Garden View *
Most of the accommodation: Balcony, Terrace *

Subject to availability

High speed internet
Bathrobe
Slippers
Coffee/tea making facilities
Ironing board and flat-iron(...)

DELUXE ROOM, 2 Single Size Beds, Garden View

Accessible room

Max. number of persons: 4
Area: From 45 m² / 484 sq ft
Views: Garden View *
Most of the accommodation: Balcony, Terrace *

Subject to availability

High speed internet
Bathrobe
Slippers
Coffee/tea making facilities
Ironing board and flat-iron(...)

DELUXE ROOM, 1 King Size Bed, Ocean View

Max. number of persons: 4
Area: From 45 m² / 484 sq ft
Views: Ocean/Sea view *
Most of the accommodation: Balcony *

Subject to availability

High speed internet
Bathrobe
Slippers
Coffee/tea making facilities
Ironing board and flat-iron(...)

DELUXE ROOM, 2 Single Size Beds, Ocean View

Max. number of persons: 4
Area: From 45 m² / 484 sq ft
Views: Ocean/Sea view *
Most of the accommodation: Balcony *

Subject to availability

High speed internet
Bathrobe
Slippers
Coffee/tea making facilities
Ironing board and flat-iron(...)

FAMILY CABANA, 1 King Size Bed, Pool Access

Max. number of persons: 4
Area: From 57 m² / 614 sq ft
Views: Pool side, Garden View *
Most of the accommodation: Balcony, Terrace *

Subject to availability

High speed internet
Bathrobe
Slippers
Coffee/tea making facilities
Ironing board and flat-iron(...)

SUITE, Lounge Access, 1 King Size Bed

Max. number of persons: 4
Area: From 72 m² / 775 sq ft
Views: Ocean/Sea view, Pool side, Garden View *
Most of the accommodation: Balcony *

Subject to availability

High speed internet
Bathrobe
Slippers
Coffee/tea making facilities
Ironing board and flat-iron(...)

DELUXE SUITE, Lounge Access, 1 King Size Bed, Pool Side

Max. number of persons: 4
Area: From 80 m² / 861 sq ft
Views: Pool side *
Most of the accommodation: Corner Room *

Subject to availability

High speed internet
Bathrobe
Slippers
Coffee/tea making facilities
Ironing board and flat-iron(...)

CABANA, Lounge Access, 1 King Size Bed, Pool Access

Max. number of persons: 4
Area: From 57 m² / 614 sq ft
Views: Pool side *
Most of the accommodation: Balcony, Terrace *

Subject to availability

High speed internet
Bathrobe
Slippers
Coffee/tea making facilities
Ironing board and flat-iron(...)

POOL VILLA, Lounge Access, 2 Bedrooms, Ocean View, Private Pool

Max. number of persons: 6
Area: From 165 m² / 1776 sq ft
Views: Sea side *
Most of the accommodation: Private Pool *

Subject to availability

High speed internet
Bathrobe
Slippers
Coffee/tea making facilities
Ironing board and flat-iron(...)

Not like my expectation

Thu H. N. Friends - 30/11/2021 Confirmed reviews ALL

- The receptionist was slow and confused. When I arrived at the Pullman, there’s nobody welcome me, the receptionist was wrong about my room preparation so I gotta wait by went to restaurant. - Food in the restaurant was terrible with 5-stars-standard. Too salty that’s I couldn’t eat but I did not made trouble for staff so I took the food to my room. - When I asked the receptionist to call a taxi and it took so long then I called her again then she answered me like “the taxi is waiting”, I was confused, why didn’t she notice me? Then I told her to send somebody to get me to the lobby and still waiting for unsatisfactory. - Just one thing, the next morning my friend got sick then health service was took care, that’s nice.

Amazing

Ldang Couples - 30/11/2021 Confirmed reviews ALL

My friend and I had a wonderful stay at Pullman Phu Quoc just because the Pullman team never let us be disappointed during our stay. The Front Office team welcomed us with a warm greeting and thank you, Mr. Liem for the Deluxe room upgrade. Big thanks to Ms. Nho lifestyle team, Ms. Lai FB and Ms. Huyen FB for taking good care of us and making good cocktails at the Mosaic-designed Coconutz Poolbar. If travelling to Phu Quoc, don't miss out the sunset because it's the specialty of the island and just choose the rooftop to catch it easily, especially at the "mad about wine, serious about food" beefsteak Madcow rooftop restaurant at Pullman Phu Quoc Thank you team and see you again

Great time vacationing/working

Nghĩa L. Families - 29/11/2021 Confirmed reviews ALL

It was beyond awesome. The place is nice and well-designed. Great in-room/common area/f&b facilities. Supportive and helpful staff. Great food. Great atmosphere, perfect for relaxing while still getting work done.

Good stay

T. M. Q. Families - 26/11/2021 Confirmed reviews ALL

Dear Pullman, Regarding this trip, I would drop several comments as: 1. Location: its a good location when easily coming to PQC Airport or PQ city's center 2. F&B: milk coffee and fruit juice are good but several food is quite not suit for me, esp. seafood is not fresh as local restaurants' 3. Facilities: everything is good except there is an incident with toilet bowl 4. Staff: friendly and supportive, however, they has missed information that Grab car isn't available in PQ In overall, i have enjoyed my time in Pullman but it need to be improved for food menu. Thank you

Horrible

Khoa P. Families - 22/11/2021 Confirmed reviews ALL

Damaged room given. Poor communication. Poor management. Low-trainned staffs. Missing guest's request many times. Totally, under Pullman standard. Like a local city hotel for services.

Very happy to stay

Joe Couples - 14/11/2021 Confirmed reviews ALL

We had a wonderful vacation. Much thanks to you guys. All are satisfied me. It will be perfect if you provides veggie cuisine in menu. I'll take my family to Pullman someday to see you guys.

Dear Joe, We very much appreciate your comments regarding your stay at the Pullman Phu Quoc Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards and safe travels, Pieter DE WEERD | General Manager

good stay

Yj Solo - 20/10/2021 Confirmed reviews ALL

staff are nice!

Dear yj, Thank you for your positive rating of our services. We are thrilled to know that you have enjoyed your stay at Pullman Phu Quoc Beach Resort. We know you have choices when it comes to your travel adventures, and it means the world to us that you’ve chosen to book an experience with our team. Thank you again and we hope to welcome you back soon. Best regards and safe travels, Pieter DE WEERD | General Manager

Great service, Great people

Garth Solo - 24/09/2021 Confirmed reviews ALL

Not easy being away from home for months during a pandemic, but the management and staff at Pullman PQ has made the resort feel like a second home for me during these 3 months. They are patient even in dealing with my highs and lows as we weather a pandemic together.

Dear Garth Andrew O., We very much appreciate your comments regarding your stay at the Pullman Phu Quoc Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Safe travels and we hope to see you again soon. Pieter De Weerd | General Manager

Treat me like family

Garth Solo - 28/08/2021 Confirmed reviews ALL

Amazing. Staff goes above and beyond at every turn. I'm a pain in the ass and emotional during this uncertain time; nonetheless, staff is calming and helpful any time I need assistance.

Dear Garth Andrew O., Thank you for having chosen us for your months-long stay at the Pullman Phu Quoc Beach Resort. As we are your home for a long time and, we always will do our best to have you feel at home even if being confined is an added pressure We hope you enjoyed your stay regardless of the many issues and flights stop, and we wish you safe travels back to your home. Sincerely and safe travels, Pieter De Weerd | General Manager

Perfect location with amazing staff

Anonymous Couples - 01/08/2021 Confirmed reviews ALL

Over all great experience , especially from the restaurant staff. The breakfast is amazing with lots of options! Some minor issues with the room and not much service from staff available around swimming pool.

Dear Abigail W., Thank you for your kind words and apologies for not being able to keep the pool outlets open due to government restrictions. We hope your stay was still enjoyable and that the remaining services we provided made your stay still enjoyable. We all wish you safe travels. Pieter De Weerd General Manager

Great escape

Keigan Solo - 20/07/2021 Confirmed reviews ALL

A part from a few hiccups with cards not working for rooms the stay was great. Beautiful rooms, location and wonderful staff. Kha from mad cow was extremely knowledgable and helpful.

Dear Keigan, Our apologies for the issue with the key cards that hopefully did not spoil your arrival, and that you for the recommendation to the team, Kha from our unique Mad Cow rooftop restaurant is now in the sky! Let us wish you safe travels. Pieter De Weerd General Manager

Beautiful resort and grounds; extremely attentive and caring staff.

Garth Solo - 16/07/2021 Confirmed reviews ALL

Great time. Peaceful. Any issues that arose were dealt with expeditiously and professionally thanks to the well-trained team members.

Dear Garth O., Thank you for your kindness, patience, and understanding when things do not go as expected or as smoothly as they should due to the many restrictions. Your comments are an encouragement for the team to continue to perform at best and improve their client's understanding. A pleasure to have you as a guest and enjoy your stay. Pieter De Weerd General Manager

really excellent resort

Tyge Families - 16/06/2021 Confirmed reviews ALL

stayed over a recent covid panic. the resort was essentially empty but it was still fantastic. the only downside was that many things were closed due to the covid situation. the staff was excellent, ditto the room cleanliness and the grounds were impeccable. the only issue was some trash on the beach.

Dear GTyge B., Thank you for your nice review and support. Indeed due to the travel restrictions and crisis, we had to reduce the number of outlets but we still try to offer the best assortments and service. As for the beach, during this season and the strong waves on the west side of the island, trash is a constant issue despite the team cleaning the beach twice a day. Thank you again for staying with us and we wish you safe travels. Pieter De Weerd General Manager

Best Escape

A.l. Couples - 27/05/2021 Confirmed reviews ALL

comfortable and quiet stay. Great food at the restaurant. Lovely pool and outdoor atmosphere. Everything is reasonably priced. There is no reason to leave the resort, but if you do choose to go downtown there is a shuttle!

Dear Adrian L., Thank you for choosing us and leaving the comment about your stay at Pullman Phu Quoc Beach Resort for your stay. It is our pleasure to receive the review and to know you love our food and facilities. We wish to welcome you back with us soon at Pullman Phu Quoc Beach Resort Regards & safe travels Pieter De Weerd General Manager

Amazing property!! And Staff

Renier S. Friends - 16/05/2021 Confirmed reviews ALL

This was my 3rd trip to the island and I must say I think it was the best. Being upgraded to a private pool room was amazing. The staff is so friendly and caring!

Dear Renier, It is our honor to receive the review from you and thank you for choosing Pullman Phu Quoc Beach Resort for your stay. We are very happy to make your experiences memorable and we hope to welcome you back with us soon. Regards & safe travels Pieter De Weerd General Manager

Expected more

G Couples - 12/05/2021 Confirmed reviews ALL

The lack of soul is how I could describe the property... The rooms are no really cozy. The breakfast is mediocre. Staff is friendly, but some really can't communicate in English. All in all, would not be back.

Dear Grazina D., Thank you for choosing Pullman Phu Quoc Beach Resort to stay and leaving us the comment Pullman indeed has a very contemporary design which results in mixed feelings of our visitors. Based on your feedback, we are investigating more to make our resort cozier and with a warmer welcome with more experiences of food at the restaurant. Training is one of our our priority to ensure our supporting staff can communicate English basically and is on ongoing process. Thank you and we hope to welcome you back with us soon. Regards & safe travels Pieter De Weerd General Manager

Linh N. T. Solo - 11/05/2021 Confirmed reviews ALL

Perfect service

Dear t. Linh N., Thank you for your comment about Pullman Phu Quoc Beach Resort and we hope to welcome you back with us soon. Thank you and wishing you all the best Regards & safe travels Pieter De Weerd General Manager

Friendly staff

Hikari Friends - 12/04/2021 Confirmed reviews ALL

Every staff are friendly and helpful. We enjoyed our staying! Thank you so much!

Our most recent 20 reviews

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Hotel extras