Pullman Phuket Panwa Beach Resort

Pullman Phuket Panwa Beach Resort 5 stars

Customer review rating (ALL Rating) 4.7/5 1,869 reviews

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Hotel extras

  • "182 rooms and 29 pool villas with 2 bars and 2 restaurants"

  • Absolute private beach resort with stunning panoramic ocean view

  • "Giant chess, kids club, yoga class, snorkeling, kayaking!"

  • "Fun activities & kids meals with MyKids package"

  • Free flow & unique beverage experience with MyGlass Package

ALLSAFE approved hotel

Hotel location

Pullman Phuket Panwa Beach Resort

44 5 Moo 8 Sakdidesh Road, Vichit Muang
83000 PHUKET
Thailand

Telephone +66 76 602 500

Fax +66 76 602 505
  • By plane

    PHUKET INTERNATIONAL AIRPORT At 50km / 31.07 miles - Shuttle paying

GPS:7.809749, 98.403084

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

One of the best places to hold extravagant events, conventions and executive retreats, the resort features flexible space with natural daylight and great views of the Andaman Sea. Our team is prepared to help you host your next meeting or event. This resort boasts a rich Sino-Portuguese style, reminiscent of Phuket Town's famous heritage. Outside, our team can create an event on the beach, by the Seaside Pool's lounging deck or in the vast outdoor tropical gardens.

Room descriptions and layouts

3 

meeting rooms

From 1 to 200 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Our 211 comfortable rooms provide genuine hospitality to ensure guests with a great experience. The rooms are fitted with chic and contemporary Thai furniture, sumptuous textiles and local works of art. Our Pool Villa is perfect for vacationing couples or honeymooners, the 150-square-meter Pool Villa features an infinity-edge pool, outdoor tiled terrace area and wooden deck

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,869 reviews

TripAdvisor Rating  4.5/5  2,690 reviews

Certificate of excellence 2022

Family Vacation

TripAdvisor rating 5.0/5

Moniquecac Families - TripAdvisor review

The Pullman Panwa is nothing but amazing! The staff at the resort are beyond friendly and helpful. I was treated with amazing service by Best, Kate, Keane, Thomas and Noodle. The resort has amazing facilities , beach access and spa! I would highly recommend the pool villa with the floating breakfast and also an oil massage at Talay Day Spa. Perfect for family or couple has something for everyone and views out of this world! Thank you to the Pullman team at Panwa.

Dear Moniquecac, Sawasdee krap, Million thanks for sharing such a positive review on TripAdvisor. We are super delighted to read that you have spent a fantastic time with us and rest assured that your kind and encouraging feedback will be shared to the team especially the Heartists highlighted within your review. It is indeed very encouraging for us when our Guests take the time to congratulate us on our efforts, and it definitely motivates our staff to continually do an even better job. After all, we are fortunate to have a team of well-trained professionals who are the real asset to this hotel. In return thank you again for visiting us and hope to see you soon again in the future. Best regards, William Daguin DIRECTOR OF GUEST EXPERIENCE

A good stay

TripAdvisor rating 4.0/5

dumasfabien Couples - TripAdvisor review

Everything was good the staff is very professional and pleasant. The villa with pool and beach access was nice. The points for improvement “there’s no evening service”, “it depends on the time of arrival but sometimes no more pastries for breakfast”. And at the end the spa is very nice. We will come back for sure.

Dear dumasfabien, Sawasdee krap, Thank you so much for reviewing us on TripAdvisor and look forward to seeing you back again in future. Glad to read that you have fully enjoyed the services rendered and the beach front villa allocated. Very well received also the comments related to breakfast which will be shared to our culinary team. All the best to both of you and hope to see you soon again, A bientot, Bien a vous, William Daguin DIRECTOR OF GUEST EXPERIENCE

Well located

Customer review rating 4.5/5

Praveen Families - Confirmed reviews ALL

It was a g8 stay

Dear Praveen We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Not 5 star

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

The hotel and rooms are tired. not sure why they couldn't do the upgrade during COVID. Nice bathrooms and beds, then really cheap and tired laminate flooring, feels at odds. The room smelt of damp all the time, I asked for the zircon filter to be cleaned but this didn't happed to my knowledge and the room continued to smell damp and musty the rest of our stay. Whilst the staff are keen to help, service was slow. It seemed strange that you could order room service through the APP they make you download, however you couldn't order from the children menu through the APP so had to call as well...the phone was rarely answered, had to call through to reception and ask for a call back. The rooms were very slow to be cleaned. I often requested a room clean in the morning but is wasn't done till the late afternoon, which interfered with the children's nap times and meant that our water wasn't replenished. The TV signal was terrible, like the grainy screens of the 80's, it was unwatchable on a wide screen. I called to report the fault on the first day, but the 'fix' made no difference. On-line its says that there are films on demand - you actually have to request a DVD player from reception, depending on availability (no player available for the first 3 days). Then choose from about 15 DVD's kept at reception. We had to go to the kids club to get kids DVD's, less than 10 DVD's to choose from there. Very disappointing, if I'd know I'd have brought a fire stick. Breakfast spread was good, the rest of the food was so so. Pools and beach are nice, lots of activities advertised but I never saw anyone doing them. Spa was always booked up well in advance and you have to book though the APP which was slow to respond. I was also surprised that when booking a room for 2 adults and 2 children which the room says it can cater, you then have to pay an additional charge at the hotel for daily pop up bed hire for one of the children, id have thought this would have been included in the price.

Dear Ella, Sawasdee krap, First of all thank you for taking the time and trouble to tell us about your recent experience at Pullman Phuket Panwa Beach Resort. Following your concerns raised up within your review, we are deeply sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Kindly note that for instance that we are actively working on preventive rooms maintenance throughout the year and we are expecting many more refurbishments to come in order to get the overall hotel atmosphere and room conditions at its highest level. all TVs are now brand new TVs and we are expecting a maintenance of the TV signal with out sourced TV channel provider. For the Spa, we are currently recruiting more spa therapist in order to have enough availabilities for each and every Guests. Again we appreciate your sharing your concerns as well regarding who the App is been used internally. It is our hope that you will give us the opportunity to better serve you in the near future if you may consider travel back to Phuket. Please do not hesitate to reach me out personally should you required any further assistance on any of your points highlighted. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Fantastic experience, staff was really great

Customer review rating 4.5/5

Mervin M. Families - Confirmed reviews ALL

Fantastic experience, staff was really great

Dear Mervin, We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

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Other web-users rate our hotel

  • 302 reviews 8/10 Location
  • 809 reviews 8.2/10 Room
  • 1,105 reviews 8.7/10 Service
  • 13 reviews 7.4/10 WiFi
  • 299 reviews 7.8/10 Breakfast
  • 288 reviews 7.3/10 Cleanliness

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