Pullman Phuket Panwa Beach Resort

Pullman Phuket Panwa Beach Resort 5 stars

Customer review rating (ALL Rating) 4.7/5 1,815 reviews

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Description

Hotel extras

  • "182 rooms and 29 pool villas with 2 bars and 2 restaurants"

  • Absolute private beach resort with stunning panoramic ocean view

  • "Giant chess, kids club, yoga class, snorkeling, kayaking!"

  • "Fun activities & kids meals with MyKids package"

  • Free flow & unique beverage experience with MyGlass Package

ALLSAFE approved hotel

Hotel location

Pullman Phuket Panwa Beach Resort

44 5 Moo 8 Sakdidesh Road, Vichit Muang
83000 PHUKET
Thailand

Telephone +66 76 602 500

Fax +66 76 602 505
  • By plane

    PHUKET INTERNATIONAL AIRPORT At 50km / 31.07 miles - Shuttle paying

GPS:7.809749, 98.403084

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

One of the best places to hold extravagant events, conventions and executive retreats, the resort features flexible space with natural daylight and great views of the Andaman Sea. Our team is prepared to help you host your next meeting or event. This resort boasts a rich Sino-Portuguese style, reminiscent of Phuket Town's famous heritage. Outside, our team can create an event on the beach, by the Seaside Pool's lounging deck or in the vast outdoor tropical gardens.

Room descriptions and layouts

3 

meeting rooms

From 1 to 200 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our accommodation(s)

Our 211 comfortable rooms provide genuine hospitality to ensure guests with a great experience. The rooms are fitted with chic and contemporary Thai furniture, sumptuous textiles and local works of art. Our Pool Villa is perfect for vacationing couples or honeymooners, the 150-square-meter Pool Villa features an infinity-edge pool, outdoor tiled terrace area and wooden deck

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,815 reviews

TripAdvisor Rating  4.5/5  2,672 reviews

Certificate of excellence 2022

Wonderful welcoming stay

Customer review rating 5.0/5

Janelle Couples - Confirmed reviews ALL

From the moment we arrived, wonderful service, help and assistance with everything , always with a smile. great selection of food and drinks, great service.Pullman Management should be very proud of their staff..every single one of them !! Special mention to Kaew at front desk , Shivi in the breakfast and lunch areas and Pat who knew everything and was the go-to man,also William who was always around and knowledgeable ....excellent service and attention to detail and was very much appreciated by myself and husband. Morning Yoga was a highlight for my husband. Many many thanks to all

Dear Janelle, We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

lovely friendly staff clean rooms, good food,beds and pool

Customer review rating 4.5/5

Susan S. Couples - Confirmed reviews ALL

The only error i found was the staff do not service people quite enough. You have to wait long to get serviced drinks especially when it is your hour freeflow We dont drink alot but its not fare when you have to chase staff if your at the pool for a drink.

Dear Susan, We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Nice stay and staffs

Customer review rating 4.0/5

Pan Families - Confirmed reviews ALL

I was very much enjoy the stay, the big part was caused from the staff. They got pleasant personalities and were attentive. Especially the marine walk, the beach staff showed us many interesting things which we would have missed if we went by ourselves. However, the hotel should consider having more staffs to match the guest amount as I found some other guests was kept waiting too long. Overall, we enjoyed it.

Dear Khun Panwad, First of all we very much appreciate your positive and constructive comments regarding your recent stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also rest assured that we have attentively noted your comments related to the efficiency of service in some areas. Kindly note that we are currently recruiting new team members to support the current team and foremost to prepare the progressive reopening of the island. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Good stay

Customer review rating 4.0/5

Yc Friends - Confirmed reviews ALL

Overall, we received a great service and the staff was friendly (special shoutout the staff member who was our receptionist upon arrival - we can't remember his name but his service was above and beyond). However, we had some frustration dealing with the kitchen when we were ordering the BBQ and the Floating Tea. There seemed to be a lack of communications in the ordering system. For example, our floating tea set came 1.5 hr later than the time we booked it for, and our orders were all wrong.

Dear Yoke Clara, We very much appreciate both your positive and constructive comments regarding your recent stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the meantime, we will deeply reviewed the issues encountered with the order process and why it took so long to get your order delivered. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Nice staff but poor room facilities

Customer review rating 2.5/5

Kit K. Couples - Confirmed reviews ALL

Pool villa, I checked in at 8pm and I found - There were parade of hornet and bees on swimming pool. - Pool light were broken Hotel should had checked room facilities before guest check in. My first impression was not very impressive Suite room, I booked non smoking area. The room was fine, but we smell cigarettes smoked clearly from the next door. Hotel staff brought a burner, but still wasn't enough. The room is too big for one but burner. But the staff mentioned that it was the only available. Staff are nice, we really appreciated their effort.

Dear Khun Kit, Sawasdee krap, First and foremost thank you for taking the time and trouble in raising up your concerns to us. At this occasion, I am very sorry for the issues encountered. We are reinforcing this month our pest control and jogging process to have it on a weekly basis every Thursday. Will make sure at this occasion that our outsourced contractor goes properly around the villa area especially 2015 to avoid mosquitoes which may come more often during rainy season. Sorry also for the broken light at the pool and we have assigned our maintenance to check again every villa. Lastly sorry for the smell problem probably caused by a room nearby smoking cigarette from the balcony area. We do also have ozone machine to prevent this problem as well spray solution. Once again to read about your disappointment and please do not hesitate to reach me out directly should you wish any further assistance from the resort management team. If you intend to be back in Phuket in the future and willing to give us another try, please feel free to reach me out so I would personally organize your upcoming trip to Pullman Panwa. Yours Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

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