Novotel Tours Centre Gare Hotel 4 stars

Customer review rating 4.4/5 871 reviews

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Novotel Tours Centre Gare
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+ 15 Services

Hotel extras

  • In the city center, a 1-minute walk from the TGV train station

  • A 2-minute walk from the International Congress Center

  • beIN SPORTS and RMC SPORTS channels in all rooms

  • 2368 sq. ft. (220 m²) of meeting spaces

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Tours Centre Gare

15 Rue Edouard Vaillant
37000 tours
france

Tel: +33247311212

Fax: (+33)2/47385335

Check-in from 14h00

Check out up to 12h00

  • By plane

    AEROPORT PARIS ORLY At 232km / 144.16 miles

  • By plane

    TOURS VAL DE LOIRE At 7.8km / 4.85 miles

  • By train

    GARE DE TOURS At 0.05km / 0.03 miles

  • By train

    GARE DE TOURS At 0.05km / 0.03 miles

GPS :47.388738, 0.69574

Companies

  • AG2R LA MONDIALE 0.1 km / 0.06 mi
  • ALLIANZ 0.4 km / 0.25 mi
  • BANQUE POPULAIRE 2.9 km / 1.8 mi
  • CREDIT AGRICOLE 2.9 km / 1.8 mi
  • FAIVELEY 2.9 km / 1.8 mi
  • SANOFI WINTRHOP 6.5 km / 4.04 mi
  • SKF 7.4 km / 4.6 mi
  • SNCF 0.2 km / 0.12 mi
  • ST MICROELECTRONICS 9.4 km / 5.84 mi
Companies

Your meetings and events

Whether you're planning a meeting for 10 people or a reception for 200 guests, our dynamic and meticulous team are always on hand to help.

Room descriptions and layouts

7 

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Day light

  • WIFI access

  • Video equipment

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements.

Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Views: City View *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Views: City View *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Views: City View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 29 m² / 312 sq ft
  • Views: City View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
Rooms

Our restaurants and bars

RESTAURANT

Type of cuisine: French

Enjoy the chic, modern decor and musical ambiance while you take your time to try the traditional dishes on the menu, or discover the burgers, salads and pasta dishes on our snack menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Discover our cocktail menu and sample a Picas Picas plate in a musical atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Tours Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

871 reviews

tripadvisor

TripAdvisor Rating 3.5/5

170 reviews

well located but expensive

Customer review rating 2.0/5

Adeline H. Couples - 08/01/2021 Confirmed reviews ALL

we have been relocated from the Mercure to the Novotel. The new localisation was less conveniente for us. Still, the room is good, confortable. the bathroom is okay but we expected better... the bathtub was broken and a bit dirty.

Excellent stay; great location; excellent service.

Customer review rating 4.5/5

Anonymous Families - 31/12/2020 Confirmed reviews ALL

Excellent stay, especially given the current restrictions due to COVID-19.

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Tours Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you again in our hotel. Best regards, General Manager

Disappointing

Customer review rating 2.0/5

James Couples - 08/12/2020 Confirmed reviews ALL

While the room was good, the breakfast arrangements and the breakfast itself were very poor. if we had been made aware, in advance, of how breakfast would be managed, we would not have purchased it. We were obliged to collect our breakfast on a tray and carry it to our room. The croissants and other pastries were old, reheated and burnt. They were inedible. We noted on trays left outside another room that other guests found the same problem. The hotel was understaffed with the receptionist/ manager leaving the reception unattended at times. This is a security risk fore guests. The know the Mercure in the same block well and noticed that the Mercure garage is more secure!! Both garages have passcodes outside and into the indoor garage space but for the Novotel garage you just need to press a button to get in and out, but at the Mercure you need another pass code! Making it more secure.

GOOD STAY

Customer review rating 4.5/5

S. Business - 30/11/2020 Confirmed reviews ALL

the stay was ok, but even if there is a covid 19 crise, i do not understand why we have to go to ground floor to get the breakfast and then go back to the room to eat it. The restaurant was empty!

Dear Mister S., We very much appreciate your comments regarding your stay at the Novotel Tours Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. Concerning the breakfast, all restaurants in France are closed because of the lockdown, so it is impossible to eat in our restaurant. The only solution we have is to bring the breakfast in the room. We are waiting forward to welcome you soon, when the restaurant will be open and the breakfast served in the restaurant, after the pandemic. Best Regards, General Manager

Well located, but nothing open

Customer review rating 2.0/5

David Couples - 30/09/2020 Confirmed reviews ALL

I don't expect a Novotel to have Ibis levels of service: receptionist manning the bar. No restaurant. But room well up to Novotel standard.

Dear Guest, Thank you for taking the time to share your feedback. Our bar and restaurant are closed only on weekends but the Front Desk can directly do the service when needed. We hope to welcome you back to our hotel very soon! Sincerely, General manager

Comfortable modern hotel in a convenient location

Customer review rating 5.0/5

Vlad Couples - 07/09/2020 Confirmed reviews ALL

Convenient business hotel, next to a train station but also easy to get to by car. Secure parking garage with easy access. Rooms are clean and modern. Staff are friendly and knowledgeable. Overall very pleasant experience

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

Nice staff, no lift, 7th floor

Customer review rating 3.5/5

Nicolas B. Families - 15/08/2020 Confirmed reviews ALL

The staff was very nice. Greatly inconvenient one of the two lifts was not working when staying on the 7th floor.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, General Manager

Well located, car park to small to accommodate all cars.

Customer review rating 4.0/5

Marc Families - 10/08/2020 Confirmed reviews ALL

Good breakfast, clean rooms, friendly staff.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

good stay

Customer review rating 4.5/5

Anonymous Couples - 28/07/2020 Confirmed reviews ALL

the hotel is clean, good area, near Tours center

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

Very clean

Customer review rating 5.0/5

Andrei Families - 25/07/2020 Confirmed reviews ALL

A clean and wonderfull hotel where you can relax and sleep well.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

Rather average

Customer review rating 3.0/5

Michael Families - 20/07/2020 Confirmed reviews ALL

I appreciate that exceptional measures have been put in place due to COVID 19 but this is no excuse for reducing standards. Whereas the breakfast experience was as good as ever, the lack of housekeeping and the fact that one of the elevators did not work was poor.

Dear MICHAEL F., Thank you for taking the time to tell us about your experience at the Novotel Tours Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, General Manager

Lot of problems

Customer review rating 2.0/5

Carles S. Couples - 14/07/2020 Confirmed reviews ALL

Security box not working, door of the room can’t be closed, change of room, next day room was not made, change of room again. We couldn’t park in the Novotel garage but two cars spent the night in the ‘arret minute’

Dear CARLOS S., Thank you for taking the time to tell us about your experience at the Novotel Tours Centre Gare. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Good but not enough

Customer review rating 3.5/5

Thomas D. Couples - 06/07/2020 Confirmed reviews ALL

The room was very nice, but there was no accessories in the room (kettle, coffee maker, tea, ironer...). It was really disappointing for a 4 stars hotel.

Dear THOMAS d., We very much appreciate your comments regarding your stay at the Novotel Tours Centre Gare. For your information, since the Covid19 all accessories in room are forbiden but there is always someone at the front desk to give you anything you need. Thank you again for sharing your experience, and we hope to welcome you again for your next visit Sincerely, La direction

Excellente equipe

Customer review rating 4.5/5

T. R. Business - 14/03/2020 Confirmed reviews ALL

Top

Very comfortable stay in a well situated hotel

Customer review rating 4.5/5

Michael Families - 04/02/2020 Confirmed reviews ALL

The hotel is new and very well equipped. We liked the large television in the room, the bed was very comfortable and the breakfast was everything we could have wished for. Parking on site was an added bonus. We liked being in the centre of town so that we could walk to everything we wanted to do.

Dear MICHAEL, We very much appreciate your comments regarding your stay at the Novotel Tours Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction

Great stay

Customer review rating 4.5/5

Tracy B. Families - 22/12/2019 Confirmed reviews ALL

Great service, comfortable beds and a clean room.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, La Direction

Great hotel, fantastic staff

Customer review rating 5.0/5

Anonymous Couples - 04/11/2019 Confirmed reviews ALL

The stay was wonderful, although only one night the staff on reception and the bar were fantastic and so helpful. Hotel very clean, parking very useful and location great. Would definitely stay again.

Dear ALAN B., Its a pleasure to read your comments after your stay at the Novotel Tours Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Great location and room

Customer review rating 5.0/5

Mark Couples - 13/10/2019 Confirmed reviews ALL

Location next to train station made our stay very convenient. Room was nice and worked well for a one night visit. I trust Novotel to do a good job.

Dear MARK L., We appreciate a lot your comments regarding your stay at the Novotel Tours Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Good hotel, don't be put off by the exterior appearance

Customer review rating 4.5/5

Richard F. W. Couples - 03/10/2019 Confirmed reviews ALL

Very good hotel once you get in through the door, newly decorated, modern, well equipped rooms with comfortable beds. Helpful and friendly receptionist, gave us good advice on local restaurants, Good choice buffet breakfast in a very clean and bright restaurant where you can see the trains arriving and departing. Restaurant not open on the weekend but plenty of choice within a ten minute walk. Private parking is limited, try to get the access code if you are traveling by car. The hotel is 100 metres from the main station so good for rail users. The main shopping areas, old town and cathedral are all within ten minutes walking distance and the hotel is in a good central location.

Dear RICHARD B., We very much appreciate your comments regarding your stay at the Novotel Tours Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

An excellent central hotel, do not let the outside appearance put you off

TripAdvisor rating 4.0/5

Richard B Couples - 03/10/2019 TripAdvisor review

Very good hotel once you get in through the door, newly decorated, modern, well equipped rooms with comfortable beds. Helpful and friendly receptionist, gave us good advice on local restaurants, Good choice buffet breakfast in a very clean and bright restaurant where you can see the trains arriving and departing. Restaurant not open on the weekend but plenty of choice within a ten minute walk. Private parking is limited, try to get the access code if you are traveling by car. The hotel is 100 metres from the main station so good for rail users. The main shopping areas, old town and cathedral are all within ten minutes walking distance and the hotel is in a good central location.

Dear Madam, Sir, Thank you so much for this lovely comment ! Hope to see you while your next time in Tours , Best Regards

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