Hotel - Mercure Shanghai Hongqiao Airport
Mercure Hotel Mercure Hotel

Mercure Shanghai Hongqiao Airport

3.5/5 104 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Reduced mobility rooms
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
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Hotel location

Companies and event centres nearby

Company

CAAC3 km / 1.86 mi CHINA EASTEN3 km / 1.86 mi FOSUN22 km / 13.67 mi ROCHE4 km / 2.49 mi SYNICA5 km / 3.11 mi
CHAILEASE FINANCE3.4 km / 2.11 mi EAST CHINA NETWORK0.8 km / 0.5 mi HONGQIAO AIRPORT0.5 km / 0.31 mi SHENHUA HOLDINGS22 km / 13.67 mi TEREX4 km / 2.49 mi

Your meetings and events

Mercure Shanghai Hongqiao Airport Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 90 m2 3 m 0 20 30 40 40
    • Screen
    • Podium
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 222 rooms
  • 222 non-smoking rooms
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 ALL Rating 1,097 reviews

Our guest reviews for
Mercure Shanghai Hongqiao Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 104 reviews
widiadvito Family - 05/01/2020 TripAdvisor review
« Mercure Hongqiao airport »

The hotel is similar with another mercure hotel as accor member, the plus is you just cross the 10 meter road to reach the Metro Station (Terminal 1 Hongqiao airport). the minus is the hotel don't have room service, but they serve restaurant for breakfast, there is a restaurant near hotel serving chinese cuisine and also a mini market beside the hotel. over all, we satisfied staying there, as we stay only for trip to Hangzhou by high speed train, because the train station is next to the T2 domestic airport, and the hotel have a free shuttle bus to train station and terminal 2 airport

Jojoshua Business - 10/12/2019 Confirmed reviews ALL
« COVENIENCE TO AIRPORT FROM TERMINAL 1 »

JUST 5MIN WALK FROM TERMINAL 1 HONGQIAO AIRPORT BUT SHOLD BE MENTION HOW TO GO TO HOTEL FROM AIRPORT. NEED THRU ACCROSS PARKING SPACE OR DIRECTION TO MRT 10TH LINE. ROOM IS GOOD BUT AROUND HOTEL ONLY ONE SMALL LOCAL SHOP AND RESTAURANTE. SHOULD BE GO TO TERMINAL FOR SNACKS

Anonymous Business - 09/12/2019 Confirmed reviews ALL
« Great short stay. »

Great location.

DanielS22116 Business - 08/12/2019 TripAdvisor review
« Not to recommend at all »

Check in Duration and Process too Long and unprofessional, language issues, the staff Needs to even use a Translation device. No dinner at the hotel Restaurant, just breakfast, room dirty, only bed comfort was ok, TV only 1 channel in English, theres just a Little shop next door to buy something or a Chinese Restaurant too. Even a IBIS hotel is much better than this one, will not recommend at all and for sure never book this again.

Vijay K. S. Business - 26/11/2019 Confirmed reviews ALL
« Satisfied with overall hospitality and support »

All staff was friendly and co-operative. Room Was clean and tidy. Comfortable stay

Artur Friends - 24/11/2019 Confirmed reviews ALL
« Close to airport and Metro »

Everything was fine except noise from the window.

Jessi Business - 22/11/2019 Confirmed reviews ALL
« Excellent »

We can reach the hotel easily. The staffs are super. They're helpful and

Rocky Business - 08/11/2019 Confirmed reviews ALL
« good service, location »

Just in front of Hongquiao airport terminal 1, it is very convenient location for who use the airport. But not many option for dinning. Beside the hotel or Terminal 1 (few choices only). The room was compact, but clean, new and good enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear terai h., We very much appreciate your comments regarding your stay at the Mercure Shanghai Hongqiao Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Yasmine T. Business - 07/11/2019 Confirmed reviews ALL
« Ms »

The staff is friendly and helpful. Only drawback is the language barrier.

Our hotel has responded to the review
Our hotel has responded to the review

Dear g. guest, We very much appreciate your comments regarding your stay at the Mercure Shanghai Hongqiao Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Kapitolina Solo - 29/10/2019 Confirmed reviews ALL
« nice stay between flights »

everything was ok, the hotel is really close to the airport

Zhao Y. Business - 28/10/2019 Confirmed reviews ALL
« Good staying »

I felt very sweet when I got the hotel in the midnight.The receptionist gave me considerate service.There are great facility and drinks in the room...

Anonymous Business - 20/10/2019 Confirmed reviews ALL
« A nice stay »

A good location very near Hongqiao airport A nice service at the front desk However, the bigger shower head was not fixed (very loose) so it was very dangerous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear yasuo t., We very much appreciate your comments regarding your stay at the Mercure Shanghai Hongqiao Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Djonny Business - 19/10/2019 Confirmed reviews ALL
« Preferead hotel to stay »

We are on busses trip, and chose this hotel die the closeness to airport, and other type of transport, help us easy to travel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear g. guest, We very much appreciate your comments regarding your stay at the Mercure Shanghai Hongqiao Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Chulho K. Business - 04/10/2019 Confirmed reviews ALL
« reasonable prices and not bad facilities considering the prices »

Staying at this hotel is suitable for going back to korea or for going to north areas like Nantong , Jiangyin etc. And sometime we can get much discount prices

Our hotel has responded to the review
Our hotel has responded to the review

Dear K. c., Thank you for taking the time to tell us about your experience at the Mercure Shanghai Hongqiao Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Cinzia Business - 01/10/2019 Confirmed reviews ALL
« Full attentionn to the customer »

The hotel is sparkling clean, with a warm welcoming atmosphere. The good smell at the entrance, hot tea and lemon water at free service for customers let me feel welcomed and at home. I was able to leave my luggage during my 24 hour trip to Shaoxing and also leave an other luggage for the hours between my return to Shanghai and my departure to Europe. They also assisted me with an issue on my flight, always with a smile and showing real concern on my problems. The staff at the reception was really extremely helpful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear gremno g., We very much appreciate your comments regarding your stay at the Mercure Shanghai Hongqiao Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

James Business - 26/09/2019 Confirmed reviews ALL
« PTC Asia director »

Ok , Hotel was fine .

Our hotel has responded to the review
Our hotel has responded to the review

Dear mackie j., We very much appreciate your comments regarding your stay at the Mercure Shanghai Hongqiao Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Solo - 21/09/2019 Confirmed reviews ALL
« It is situated at a convenient location near the airport and metro rail. »

It was comfortable and conveniently located by the airport and metro rail. I chose the said hotel for that reason since what I need was to rest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear g. guest, We very much appreciate your comments regarding your stay at the Mercure Shanghai Hongqiao Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Gourav G. Business - 10/09/2019 Confirmed reviews ALL
« Not worth for money »

It was so hot when i checked in and Air conditioner was not working properly in my entire 3 night stay ! Wifi just don’t work at all . There was no one to handle my luggage i took my luggage myself from Reception to room and room to reception !! Very poor service from this kind of chain hotels . Staff did not understand even basic english that became so tough for me to interact with them . Only person who helped me in hotel was MARISOL SALDANA . She helped me in each and everything . She was so co-operative and humble . She also helped me in exploring shanghai and interacting with hotel staff . I have never met someone like her in any hotel who take personal interest in helping their g. . Thanks to MARISOL SALDANA For each and everything and making my trip peaceful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear gourav g., Thank you for taking the time to tell us about your experience at the Mercure Shanghai Hongqiao Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

X. W. Business - 23/08/2019 Confirmed reviews ALL
« President »

Comfortable!

Our hotel has responded to the review
Our hotel has responded to the review

Dear W. x., We very much appreciate your comments regarding your stay at the Mercure Shanghai Hongqiao Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Joanna Yang, General Manager

J S. Business - 07/08/2019 Confirmed reviews ALL
« Guest services staff are great »

The staff are knowledgeable and very friendly/receptive. Thanks for a great stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Shanghai Hongqiao Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Joanna Yang, General Manager

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