Mercure Mandalay Hill Resort 4 stars

Cannot say enough good things about this place. Majority of the team there have been working there as long as I have been going like over 10 years and each stay never fails me! Everyone always makes you feel special.

Well-arranged in every process. The swimming pool is too much chlorine and I have eye problem and teardrop the whole night after swimming

always warmly for us

Good stay

The service is very prompt. The staff are very friendly. The rooms and beds are big and are clean. The swimming pool is also good. The view from my room is of mandalay hill which is very good during night time. I would recommend this hotel

Beautiful view of Mandalay hill , good decoration and cozy design, good band at bar.

Amazing experience we felt cudlled

ok. very different from other hotels l stayed at.

Location was fabulous and the staff were friendly and helpful

Our 5-night stay at the Mercure Mandalay Hill contributed to the great experience we had in Mandalay. We can only praise the staff for the kindness and attentiveness during our stay. Although some refreshing of the rooms is to recommend in order to improve the guest experience, the facilities are fine in overall terms. We stayed at a corner view room which allowed access to the lounge. I am glad that we booked that type of room, ample and with great views, but I would expect a more updated room (especially the bathroom, a bit outdated). The only downside if you stay on the pool side is the noise, windows are not sound proof and we heard all night the loudspeakers from the neighboring temples and barking dogs. The swimming pool and gym facilities are awesome. So is the breakfast, plenty of options of all sorts - the only irritating aspect being the music, I would much prefer having local music instead of Baroque music every single day in an absolute lack of syntony with the Myanmar culture. It’s certainly a matter of taste, but some consideration for the local music would be nice. Same comment apply to the lounge where we had to endure Frank Sinatra every time...a real pain. But the staff made all the difference, our special thank you to everyone for making this a memorable stay.

The staff is very friendly, but the hotel needs a renovation urgently - several facilities in the room were not functioning correctly.

My family including senior people loves the stay. Nice services and awesome breakfast.

The hotels has seen better days. Rooms are outdated. Our room was smelly and very gold. I didn't like that there was a smokers place in our floor. The whole floor smelled like ashtray. Personnel did their best. They are extremely polite and nice but hotel was lacking Accors standards by far

Great location within the city, friendly helpful staff. But the food was average, and overall the hotel was expensive.

thanks for the arrangement, i had great time and wish could stay longer. love everything about the hotel, the only suggestion would be to extend planet21 for laundry service. it is good that the hotel offer reusable laundry bag, hovewer when the laundry arrived, it was individually wrapped in plastics, each item for 1 plastic. in the end, i have to open the packaging and left all the plastics in the room for laundry team to reuse for other guest.