Novotel Shanghai Clover Hotel 4 stars

Customer review rating 4.7/5 1,398 reviews

ALLSAFE approved hotel

Novotel Shanghai Clover
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+ 19 Services

Hotel extras

Hotel guests can walk to Kangxin Highway Station of Metro Line 11. Also can enjoy Kids' Land, welcome drink for free. The members of the hotel can enjoy exclusive fast path to check-in, as well as Premier (Executive) Lounge multiple courtesy, etc...

Hotel location

Novotel Shanghai Clover

Building No 1
Lane 3188 Xiupu Road
201315 shanghai

Tel: +862120578888

Fax: (+86)21/20578666

Check-in from 14h00

Check out up to 12h00


  • By plane

    PUDONG AIRPORT At 18km / 11.18 miles

  • By train

    HONGQIAO RAILWAY At 29km / 18.02 miles

  • By train

    METRO LINE 11 At 0.2km / 0.12 miles

GPS :31.1305401, 121.6219693


  • ABB SHANGHAI 0.2 km / 0.12 mi
  • ASUS 1.5 km / 0.93 mi
  • BIOMERIEUX 8.0 km / 4.97 mi
  • DHL 0.3 km / 0.19 mi
  • DRAEGERWERK AG 5.0 km / 3.11 mi
  • GE 12.0 km / 7.46 mi
  • LENOVO 10.0 km / 6.21 mi
  • MEDICAL ZONE 5.0 km / 3.11 mi
  • SABIC 2.0 km / 1.24 mi
  • SCHNEIDER 8.0 km / 4.97 mi
  • SIEMENS 5.0 km / 3.11 mi
  • STAUFF CHINA 0.4 km / 0.25 mi
  • TESA TAPE 3.0 km / 1.86 mi
  • TETRA LAVAL 6.0 km / 3.73 mi
  • THYSSENKRUPP 2.0 km / 1.24 mi

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
  • 5 Meeting rooms
  • Business Center
    • Self service business center
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 323 rooms
    • No room for people with reduced mobility
    • No family room
    • No connecting room
    • 323 non-smoking rooms
    • 13 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Concierge
    • Concierge
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Parking Lot
    • On site
  • Outdoor Swimming Pool
    • Outside
    • On site
  • Fitness Center
    • On site

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 120 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews for
Novotel Shanghai Clover

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

1,398 reviews

TripAdvisor Rating 4.5/5

360 reviews

Good value for money

TripAdvisor rating 5.0/5

zoranj887 Couples - 20/01/2020 TripAdvisor review

Loved this hotel. Felt more like a 5 star hotel than a 4 star hotel. The reception was impressive and I do not often get impressed. The rooms were also spacious and the shower was like at a spa with rain shower. Really recommend this hotel if you want a hotel close to the airport. It took 20 mins by taxi to reach the hotel. Good value for money!

Dear guests, thank you very much for your thoughtful comments. We have always been committed to providing every guest with the service at home, so that you can relax and enjoy your stay at the same time. Your recognition of us is our greatest encouragement for continuous progress.

Great Hotel to Visit Disneyland

TripAdvisor rating 4.0/5

Andrew H Family - 13/01/2020 TripAdvisor review

This is a good hotel to be near Disneyland with its regular shuttle to the park and also available shuttle to Pudong Airport. Service staff were welcoming and friendly. Rooms were clean. However the only qualm was that this hotel is located in an industrial area and there are no food outlets or convenient shops outside the hotel. There are food vending machines though. The metro is close by around 200 meters from the hotel.

Dear guests, thank you very much for staying at Novotel Shanghai Clover! Your satisfaction and support is our endless driving force for continuous progress. We are honored to receive your praise and affirmation. We are looking forward to your coming again.

Nice stay but lack some novotel touches

TripAdvisor rating 4.0/5

bbeleme Business - 13/01/2020 TripAdvisor review

Stayed a night due to distance to Pudong airport nearest. Platinum accor member but not feel expected. Had to ask for the welcome drink voucher to be issued, later found out complimentary dinner came with drinks eg wines but was not informed. Dinner buffet was cold and dried up. Not up to expectation for novotel. Room was good, but on second morning can smell some cigarette smell from room corridor even when whole hotel was suppose to be smoke free hotel. Very disappointed but this is in China.

Dear guests, thank you very much for choosing to stay in the Novotel Shanghai guest hotel and making comments on this experience. Our hotel is a smoke-free hotel, and we will strengthen the management of smoke-free hotel. I hope that next time we can create a perfect experience for you and look forward to meeting you next time.

Great service and great environment

Customer review rating 4.0/5

X. Friends - 10/01/2020 Confirmed reviews ALL

The staff were friendly, the facilities were great, however I lived in the third floor and I could smell smoke strongly when passing by the wedding party. I thought Shanghai already start banning on smoking in indoor public space. Hate to inhaling that smoke. Would recommend your hotel to improve that

l had a wonderful stay.

Customer review rating 4.5/5

Y. Families - 07/01/2020 Confirmed reviews ALL

I got a cozy feeling. great place to disneyland.


Customer review rating 4.5/5

J. G. Business - 07/01/2020 Confirmed reviews ALL

It will be better if the gate to the subway is open.

Bad experience in Novotel

Customer review rating 0.5/5

Janet Families - 23/12/2019 Confirmed reviews ALL

1. The toilet bowl is dirty 2. We paid full payment in MYR through the booking from Traveloka. However when we reached Novotel hotel Shanghai Clover. The hotel demand and requested us to perform another payment with services charge and accommodations in CNY and they informed us that we will receive full reimbursement for what we paid in Traveloka. Until now, we have not receive any reimbursement and this is unfair that the fare and promo that we had paid in Traveloka and Hotel are different. We suffered loss on the price variance including the exchange rate. The payment process and policy in the hotel is terrible.

Very Helpful and Friendly staff

Customer review rating 4.5/5

C Families - 22/12/2019 Confirmed reviews ALL

From check in till departure, all staff tried their best to help

Very good service during the 2 nights.

Customer review rating 5.0/5

Jackie Q. Business - 18/12/2019 Confirmed reviews ALL

Enjoyed very comfortable and peaceful nights during my staying here. The breakfast buffet is appreciative esp. the local traditional food 'Hun tun'.

Customer review rating 5.0/5

Mrs.serom K. Couples - 13/12/2019 Confirmed reviews ALL

This hotel was the best to go to Shanghai Disneyland. The hotel breakfast, the room condition, and the kindness of the staff were all satisfied

Do not expect to be understood if you don't speak Chinese

TripAdvisor rating 2.0/5

NicoP1v1 Business - 08/12/2019 TripAdvisor review

The staff hardly speaks English. The Air Conditioning did not work properly (temperature was 27°). This is an hotel for Chinese families who want to visit Disneyland. Not for business travelers. The shuttle to the airport is slow because it stops at another hotel on the way.

Dear Guest, Thank you for sharing stay experience, we're sorry for any inconvenience during your stay. We arranged staffs who are familiar with English in every shift. The young staffs are also working hard to learn English. We hope you can come back to witness our improvement. Since December is the winter in China, and the outdoor temperature is between 8-16 degrees, we have properly increased the room's heating temperature. We will pay attention to the weather, make more detailed mediation, and properly reduce the supply of heating, so that the room's temperature will drop. Thanks again for your comments, we hope this would not deter you from choosing our hotel again in the future. We look forward to welcoming you back to our hotel. Thank you!
Customer review rating 5.0/5

Yinyue Solo - 25/11/2019 Confirmed reviews ALL


Overall the stay in the hotel is pleasant, though there was not any activities could be experienced besides sleeping and eating in the hotel.

Customer review rating 3.5/5

Kent Business - 22/11/2019 Confirmed reviews ALL

The overall experience at the hotel is generally pleasant. Requests made on site were timely attended by staff. However, I could not do any exercise like jogging and yoga in the hotel or in its vicinity owing to its location in the developing zone of Shanghai. Hope it would get better in future.

The room was noisy .

Customer review rating 3.5/5

Zhi Business - 12/11/2019 Confirmed reviews ALL

In general the hotel was fine. The design of reception hall is special and the lay out of desks are very customer interactive. But my room located at roadside which was too noisy during the night ! Couldn't sleep well. The worse experience was with entrance staff, my friend came and pick me up by car. The entrance staff was rude to ask us to pay the parking fee, no problem to pay for parking but : 1/ your reception staff could remind guest when check out whether free parking ticket required or not. 2/ your entrance staff could find alternative solution to provide free parking service to hotel guest iso arguing with your guest.

very good service, clean room, good dinner & breakfast

Customer review rating 5.0/5

Cathy C. Couples - 10/11/2019 Confirmed reviews ALL

easy access to PuDong Airport., shuttle service pick up and send to the Airport. quick front desk check-in, explain very well.

Messy paper work but very helpful staff in general

Customer review rating 3.0/5

Sy Couples - 10/11/2019 Confirmed reviews ALL

Wrong invoice given on checkout: my booking was for 2 persons checking in on Oct 26, out on Oct 28 for a 2 night stay, room 0520, I think. Invoice put inside the envelope was for a different room 0537 with a different name for a 1 night stay. In addition, an unconventional way of deducting or holding funds on Oct 25th prior to arrival date was noticed. Another 2000Rmb was held at check-in making things so confusing. After checking with my bank, the net amount charged by Novotel for my expenses seems to be correct. Other than this, staff were helpful and courteous especially with directions to destinations and the internet functions in Shanghai.


Customer review rating 5.0/5

Anonymous Couples - 24/10/2019 Confirmed reviews ALL

Everything was perfect. Great staff very helpful. Nice clean rooms.

My visit to Novotel Shanghai Clover Hotel

TripAdvisor rating 5.0/5

employlinks Couples - 20/10/2019 TripAdvisor review

For those who dun want to spend a lot on hotel at Disneyland, Novotel Clover is a good alternative especially they provide shuttle services to Disneyland. The hotel staff and management are friendly and helpful. The rooms are of good size with proper amneties.

George A.

Customer review rating 1.5/5

George A. Business - 09/10/2019 Confirmed reviews ALL

The room that I stayed in was alright. Staff encounters were a bit disappointing as their spoken language was Mandarin but not everyone, namely foreigner, will understand therefore conversing in English was indeed a challenge with the hotel staff. Restaurant, on the other hand, had the worst feedback in my books... had the Wagyu Steak on the last evening there with my colleague... The steak indeed isn't Wagyu at all. Wanted to complain to the restaurant manager but it seems that language will be another challenging factor.

Customer review rating 4.0/5

S. Couples - 08/10/2019 Confirmed reviews ALL


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