Novotel Bur Dubai Hotel 4 stars

Customer review rating 4.7/5 82 reviews

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ALLSAFE approved hotel

Novotel Bur Dubai
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Hotel extras

  • Walking Distance to Dubai Healthcare City Metro Station

  • Shuttle service to shopping malls, beach and tourist destinations.

  • The only four star and mid-scale hotel in Dubai Healthcare City area

  • Brand new hotel with contemporary and fresh design that provides comfort and a relaxing stay.

  • The only Novotel with an outdoor Jacuzzi.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Bur Dubai

Dubai Healthcare City
Umm Hurair 2

dubai
united arab emirates

Tel: +97148716600

Fax: (+971)4/3179508

Check-in from 15h00

Check out up to 12h00

  • RTA BUS :  13B AND C7 HEALTHCARE CITY

  • DUBAI METRO :  GREEN LINE HEALTHCARE CITY

  • By plane

    AL MAKTOUM At 40km / 24.85 miles

  • By plane

    DUBAI INTERNATIONAL At 5km / 3.11 miles

  • By train

    DUBAI METRO At 0.1km / 0.06 miles

GPS :25.233, 55.3208

Companies

  • HEALTH CARE CITY 0.0 km / 0.0 mi
  • JOHNSON AND JOHNSON 0.2 km / 0.12 mi
  • SIEMENS 0.1 km / 0.06 mi
Companies

Your meetings and events

Extensive experience and expertise count, and Novotel has both. All our network hotels can organize meetings for up to 50 persons, while our convention center hotels can plan and host very large events.With the Meeting@Novotel offer, Novotel promises the right solution to meet every need.

1 

meeting room

From 1 to 20 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Soundproof

  • Videoconferencing

  • Audio and video equipment

  • Day light

  • WIFI access

  • Overhead projector

  • High speed transmission line

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. Enjoy the extra privileges and peace of mind that come with our Executive room. Stunning views from the 11th floor onto Downtown Dubai or Dubai Creek.

Superior Double with 1 double bed and 1 sofa bed.

  • Max. number of persons: 3
  • Area: From 26 m² / 280 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Superior Twin Room.

  • Max. number of persons: 2
  • Area: From 26 m² / 280 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Deluxe Double with 1 sofa bed a private balcony.

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Deluxe Twin Room with private balcony.

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft

Executive Room with 1 double bed and 1 sofa bed

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe
Rooms

Our restaurants and bars

HangOut Cafe

Type of cuisine: International

The HangOut Cafe is a contemporary and casual restaurant in the hotel, whose offer addresses the diversity of Novotel guests seeking multi-cuisine food and a good range of beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Non contractual photo

The Gourmet Bar by Novotel located on the ground floor is both a relaxing lounge and a laid back restaurant. It is open 24 hours a day and is the perfect spot for informal meetings and casual get-togethers.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HangOut by the Pool

Non contractual photo

The HangOut by the Pool features beautiful views over the Dubai Skyline including friendly service and is the perfect place to relax and socialise during the day or after work.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Bur Dubai

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

82 reviews

tripadvisor

TripAdvisor Rating 4.5/5

173 reviews

Great location, Amazing stay

Customer review rating 4.7/5

Nabil W. Couples - 09/09/2020 Confirmed reviews ALL

From the moment we stepped into the hotel, we were met and greeted by great staff and our check-in process was smooth and effortless. The room was very clean and the bed very comfortable.

Well situated hotel with beautiful outlook

Customer review rating 4.7/5

Dr H. S. M. Business - 07/03/2020 Confirmed reviews ALL

Extremely satisfactory. Good breakfast and excellent reception. The security is good

Dear Haruna M., We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Fischer General Manager

Good stay

Customer review rating 4.7/5

Dr A. A. B. Business - 03/03/2020 Confirmed reviews ALL

Cozy room with acceptable breakfast in a peaceful environment. This was one of the best, if not the best, stays in Dubai.

Dear Ashenafi A., We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Fischer General Manager

Good Stay

Customer review rating 4.7/5

Arman Solo - 03/03/2020 Confirmed reviews ALL

Friendly service, very clean and good breakfast

Dear Armando C., We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. we would like to thank you for Loyalty, hoping you hade enjoyed your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. we are excited to welcome you again soon . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Fischer General Manager

Great, location. Warm and friendly service.

Customer review rating 4.7/5

Muna H. Business - 02/03/2020 Confirmed reviews ALL

The hotel is newly opened, ten-minuet walk to Wafi Mall. Great hospitality by all staff members and very clean and comfortable facilities. Good breakfast.

Dear Muna , We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. We would like to thank you for your loyalty and choosing our hotel for your stay., hoping that it was memorable. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff to serve our loyal guests better always, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Fischer General Manager

Lovely stay

Customer review rating 4.7/5

Bd Families - 01/03/2020 Confirmed reviews ALL

Stayed over the October half term with 3 kids. Room was nice and clean, no issues. Best part was the rooftop pool which kids loved. Location was great, 2 minutes from metro and 5 minutes from the local mall. Staff were very friendly and always offered advice especially Adnan. Would def go back. Thanks

Dear Bilkish D., We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Fischer General Manager

Good location

Customer review rating 4.7/5

Jimbob Couples - 01/03/2020 Confirmed reviews ALL

The overall stay was excellent would definitely consider booking again the next time in Dubai. I must make a special mention about the kitchen staff who catered for needs and couldn’t do enough.

Dear James Robert F., We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. We would like to thank you for your loyalty and choosing our hotel for your stay., hoping that it was memorable. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff to serve our loyal guests better always, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Fischer General Manager

Great brand new hotel

Customer review rating 4.7/5

Xavier (. Business - 27/02/2020 Confirmed reviews ALL

Good hotel in a convenient location, close to a Dubai metro station and to the airport. Very comfortable rooms and friendly service. Good buffet breakfast

Dear Xavier J., We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Fischer General Manager

Very Good place

Customer review rating 4.7/5

Al-hammadi F. Business - 26/02/2020 Confirmed reviews ALL

As I have stayed at Novotel Bur Dubai for three days, I received good hospitality

Dear F., We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. we would like to thank you for your loyalty and choosing our hotel for your stay. It is always a pleasure to receive positive feedback and to know that you had enjoyed your stay will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. we are very excited to welcome you soon again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Fischer General Manager

Comfortable Stay, Extremely Helpful Staff

Customer review rating 4.7/5

Joel D. Couples - 26/02/2020 Confirmed reviews ALL

We stayed for 5 nights at Novotel Bur Dubai, Health Care City. The location of the hotel is fantastic. Walkable to Metro station (5 mins) and Wafi Mall. The rooms are spacious and house keeping staff do an excellent job. The best part of the hotel is their staff. All staff are very friendly. We had late evening return flight and staff was gracious enough to extend our check-out upto 5 PM. Special thanks to Claire and Ayza Oilmurod for making our stay memorable.

Dear Joel D., We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. we would like to thank you for your loyalty and choosing our hotel for your stay. It is always a pleasure to receive positive feedback and to know that you had enjoyed your stay will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. we are very excited to welcome you soon again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Fischer General Manager

Staff amazing

Customer review rating 4.7/5

Fifi G. Families - 25/02/2020 Confirmed reviews ALL

The hotel is spotless and new. You get little extras that you would expect in a five star hotel including the staff, the staff really made you feel special at this hotel, they couldn’t do enough for you.

Dear Hajrah Gulam H., We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Fischer General Manager

All things were extremely god

Customer review rating 4.7/5

Buyoya D. Families - 24/02/2020 Confirmed reviews ALL

Good welcome, excellent stay, excellent room, all facilities were good, my son enjoyed

Dear Buyoya D., We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. We would like to thank you also for your loyalty and choosing our hotel for your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. we are very happy to hear that you have enjoyed your stay with us hoping it was memorable, and looking forward welcoming you soon again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Fischer General Manager

memorable stay

Customer review rating 4.7/5

Adonis Families - 19/02/2020 Confirmed reviews ALL

my whole family was very satisfied during our stay.the room was big, food had more choices,i like the indian food as well.receptionists were very accommodating and friendly

Dear Adonis T., We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. It is Really great to know you have enjoyed your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. we will be very happy to welcome you again as A valued Member , Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. for any further inquiries, please feel free to contact me directly Sincerely, Bruno Fischer General Manager

We would Happily come back… The World’s best Hotel say my Daughter…

Customer review rating 4.7/5

Jagsir S. J. Families - 18/02/2020 Confirmed reviews ALL

I am Jagsir Singh J. from Punjab, India. I have stayed in many Hotel around the World in my life and I would say that Novotel Bur Dubai is the best Hotel I have ever had the pleasure to stay in very comfortable with all the mod cons we would expect. Novotel Bur Dubai is ideally located in Healthcare City and closest metro station is on just 3 minutes walking distances. Front reception staff very humble and always smiling and willing to assist. They assisted me by answering questions and fulfilling requests. I repeat excellent. they are very helpful view is also excellent Each and every staff of hotel is amazing and well trained. I must say... the hospitality team is excellent in here. A genuine 4-star Hotel such amazing team of people will surely make sure each n every person leaves this place Happy…. Great customer service. Thank you!!!! The property is well maintained and everything is very excellent and professional. The rooms are very well maintained, clean and spacious were exactly how they are in the photos. The rooms are well appointed with a lot of space and the usual like 7 star amenities. The rooms are large with comfy bed and the best part of the room is the bathroom which is large and has the power shower rain forest gushing water, which is like paradise. Children has lot of enjoyed in swimming pool on twelve floor. We stayed there for four nights in Suite room no. 210 and enjoyed every moment, we will certainly come again for a longer stay. There are no words to describe this hotel. It was sad leaving Novotel as we made so many good friends advising us about sightseeing in Dubai. We shall definitely stay at Hotel Novotel when we decide to visit Dubai again. A big thank you to all working in Novotel.

Dear Jagsir Singh , We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. and very happy to know that you have enjoyed your stay, and always looking for our valuable guests satisfaction. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. we always ready and excited to have you back again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Together we can make it better. Sincerely, Bruno Fischer General Manager

Great Hotel;Excellent Service

Customer review rating 4.7/5

Randy L. Business - 17/02/2020 Confirmed reviews ALL

We recently stayed at NOVOTEL BUR DUBAI for 6 days for business and leisure trip. We loved the experience. The hotel is nice, clean, and its location is convenient as well. It's closeby Healthcare City Metro Station. All of the staff have been really helpful and accommodating to us to name a few (Claire, Aiza, and Adnan). If you need anything they are much more than willing to assist you. One of the best I have ever experienced. Should we visit Dubai again we would love to stay at the place.

Dear Randy L., We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. We would like to thank you very much for your loyalty and choosing our hotel for your stay and giving us the opportunity to serve you well. It is always a pleasure to receive positive feedback regarding your experience with us I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. please feel free to contact us directly for any further inquires, or assistance . Sincerely, Bruno Fischer General Manager

Well located, Friendly staff

Customer review rating 4.7/5

Brenda B. Families - 11/02/2020 Confirmed reviews ALL

Staff is very friendly. Everything was great from the start Especially with the arrangement by staff for inter leading rooms ( we are a family of 5 - kids aged 18,13 and 11) Dinner and Breakfast was also great We will definitely recommend your hotel and hope to visit it soon.

Dear Brenda B., We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Fischer General Manager

nice location

TripAdvisor rating 4.5/5

Trip58367489902 Business - 04/02/2020 TripAdvisor review

the location was suitable for me as i was attending a training in health city , room is good , sofa bed is not comfortable ,, check in and out is fast , breakfast limited and need to have more variety , in general i like it

Dear Guest, Thank you for taking time and sharing with us your stay experience at Novotel Bur Dubai – Healthcare City. We are happy that you find our hotel and services up to your satisfaction and that we are your recommended hotel. Our breakfast menu is with different varieties and we are sorry that it was not up to your expectation. However we have shared this feedback with our team to improve the breakfast experience. We always strive to continuously improve the quality of our services and thank you for taking time to share your opinions. We all look forward to welcoming you back in Novotel Bur Dubai – Healthcare City. Sincerely, Bruno Fischer, General Manager

Good stay and well located

Customer review rating 4.7/5

Henry G. Business - 02/02/2020 Confirmed reviews ALL

The staff made all the difference. They were helpful, courteous and very obliging.

Dear Henry , We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. looking forward hearing from you soon. Sincerely, Bruno Fischer General Manager

Good stay

Customer review rating 4.7/5

Sara K. Business - 23/01/2020 Confirmed reviews ALL

Short but amazing

Dear Sara Al k., We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Fischer General Manager

Good.

Customer review rating 4.7/5

Suraj B. Y. Couples - 18/01/2020 Confirmed reviews ALL

Very friendly and helpful staff. You would however need to improve on your housekeeping...very lazy and unserious lot!

Dear Suraj Y., Thank you for taking the time to tell us about your experience at the Novotel Bur Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bruno Fischer General Manager

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