Novotel Bur Dubai Hotel 4 stars

Customer review rating 4.7/5 129 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Bur Dubai
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+ 22 Services

Hotel extras

  • Walking Distance to Dubai Healthcare City Metro Station

  • Shuttle service to shopping malls, beach and tourist destinations.

  • The only four star and mid-scale hotel in Dubai Healthcare City area

  • Brand new hotel with contemporary and fresh design that provides comfort and a relaxing stay.

  • The only Novotel with an outdoor Jacuzzi

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Bur Dubai

Dubai Healthcare City
Umm Hurair 2

dubai
united arab emirates

Tel: +97148716600

Fax: (+971)4/3179508

Check-in from 15h00

Check out up to 12h00

  • RTA BUS :  13B AND C7 HEALTHCARE CITY

  • DUBAI METRO :  GREEN LINE HEALTHCARE CITY

  • By plane

    AL MAKTOUM At 40km / 24.85 miles

  • By plane

    DUBAI INTERNATIONAL At 5km / 3.11 miles

  • By train

    DUBAI METRO At 0.1km / 0.06 miles

GPS :25.233, 55.3208

Companies

  • HEALTH CARE CITY 0.0 km / 0.0 mi
  • JOHNSON AND JOHNSON 0.2 km / 0.12 mi
  • SIEMENS 0.1 km / 0.06 mi
Companies

Your meetings and events

Extensive experience and expertise count, and Novotel has both. All our network hotels can organize meetings for up to 50 persons, while our convention center hotels can plan and host very large events.With the Meeting@Novotel offer, Novotel promises the right solution to meet every need.

Room descriptions and layouts

meeting room

From 1 to 20 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Soundproof

  • Videoconferencing

  • Audio and video equipment

  • Day light

  • WIFI access

  • Overhead projector

  • High speed transmission line

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. Enjoy the extra privileges and peace of mind that come with our Executive room. Stunning views from the 11th floor onto Downtown Dubai or Dubai Creek.

Superior Double with 1 double bed and 1 sofa bed.

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Superior Twin Room.

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Deluxe Double with 1 sofa bed a private balcony.

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Deluxe Twin Room with private balcony.

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft

Executive Room with 1 double bed and 1 sofa bed

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe
Rooms

Our restaurants and bars

HangOut Cafe

Type of cuisine: International

The HangOut Cafe is a contemporary and casual restaurant in the hotel, whose offer addresses the diversity of Novotel guests seeking multi-cuisine food and a good range of beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Non contractual photo

The Gourmet Bar by Novotel located on the ground floor is both a relaxing lounge and a laid back restaurant. It is open 24 hours a day and is the perfect spot for informal meetings and casual get-togethers.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HangOut by the Pool

Non contractual photo

The HangOut by the Pool features beautiful views over the Dubai Skyline including friendly service and is the perfect place to relax and socialise during the day or after work.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Bur Dubai

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

129 reviews

tripadvisor

TripAdvisor Rating 4.5/5

195 reviews

Pleasent stay

Customer review rating 4.7/5

F. Solo - 25/11/2020 Confirmed reviews ALL

No comments , everything seems to be well organised and very peaceful stay i had

Dear Mr. Mohamed F., Thank you very much for taking time and sharing your experience with us during your stay at Novotel Bur Dubai - Healthcare City. We are very happy that you find our hotel and services up to your satisfaction and that we are your recommended hotel. Our hotel, Novotel Bur Dubai – Healthcare City, is well known for its comfortable rooms and most especially for the Personalized Guest Experience that we deliver for everyone. We appreciate your positive feedback and will share with our colleagues as well. Your comments will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you and your family again at Novotel Bur Dubai - Healthcare City. Sincerely, Yasser Ahmed l General Manager

I had à great time over there.

Customer review rating 4.7/5

Hélène N. L. Friends - 22/11/2020 Confirmed reviews ALL

It was cool. Wished for music channels. JAMES you are the best.

Dear Ms. Ndikum L. H., Thank you for your kind words, we are delighted to read how our team delivered above and beyond your expectations. The appreciation you have for James and the rest of the team will give us the motivation to continue and keep on enhancing our services. Our hotel, Novotel Bur Dubai – Healthcare City, is well known for its comfortable rooms and most especially for the Personalized Guest Experience that we deliver for everyone. Once again thank you very much and we look forward to make you "Feel Welcome"! Sincerely, Yasser Ahmed l General Manager

Excellent stay

Customer review rating 4.7/5

Elham Business - 22/11/2020 Confirmed reviews ALL

The stay was so pleasant. Staff were friendly and caring. The house keeping service was great, especially with Niteshchettri. He was so polite, and timely. I highly recommend this hotel for your stay.

Dear Ms. Elham R., Thank you for your kind words, we are delighted to read how our team delivered above and beyond your expectations. The appreciation you have for Chettri and the rest of the team will give us the motivation to continue and keep on enhancing our services. Our hotel, Novotel Bur Dubai – Healthcare City, is well known for its comfortable rooms and most especially for the Personalized Guest Experience that we deliver for everyone. Once again thank you very much and we look forward to make you "Feel Welcome"! Sincerely, Yasser Ahmed l General Manager

excellent

TripAdvisor rating 4.5/5

elhamrzn Business - 22/11/2020 TripAdvisor review

My stay in Novotel Bur Dubai was so pleasant. The staff were friendly and caring. House keeping service was excellent, especially with Niteshchttri. He was so responsible, kind, polite, and timely. The price was so economical during the time of pandemic. I highly recommend this place.

Dear Ms. Elham, Thank you for your kind words, we are delighted to read how our team delivered above and beyond your expectations. The appreciation you have for Chettri and the rest of the team will give us the motivation to continue and keep on enhancing our services. Our hotel, Novotel Bur Dubai – Healthcare City, is well known for its comfortable rooms and most especially for the Personalized Guest Experience that we deliver for everyone. Once again thank you very much and we look forward to make you "Feel Welcome"! Sincerely, Yasser Ahmed l General Manager

Good Stay

Customer review rating 4.7/5

Vas Business - 20/11/2020 Confirmed reviews ALL

I stayed in Bur Dubai Novotel where Floor manager (Hamza ) and Food organizer( Mr Ravi) had taken extreme well care in my stay and i would like to appreciate them for there services.I hope top management notice there work and appreciate

Dear Mr. Kilaru V., Thank you very much for taking time and sharing your experience with us during your stay at Novotel Bur Dubai - Healthcare City. We are very happy that you find our hotel and services up to your satisfaction and that we are your recommended hotel. Our hotel, Novotel Bur Dubai – Healthcare City, is well known for its comfortable rooms and most especially for the Personalized Guest Experience that we deliver for everyone. The appreciation you have for Chettri and the rest of the team will give us the motivation to continue and keep on enhancing our services. We look forward to welcoming you and your family again at Novotel Bur Dubai - Healthcare City. Sincerely, Yasser Ahmed l General Manager

Excellent hospitality by fornt desk and sepcilly Amel.

Customer review rating 4.7/5

Maqsood A. K. Solo - 18/11/2020 Confirmed reviews ALL

room was upgrade, its was very nice stay, however there was fire alarm testing last for nearly 2 to 3 hrs with rigs toes of more than 3 minutes continuedly in high pitch, this not pleasant experience inside the room.. resulted in headache

Dear Mr. Maqsood Ali k. K., Thank you for your positive feedback, it is great to know you had a pleasant stay! At Novotel Bur Dubai - Healthcare City we strive to provide superior guest experience for everyone; and the appreciation you have for Amal and the rest of the team will give us the motivation to continue and keep on enhancing our services. We look forward to welcome you back! Best Regards, Yasser Ahmed l General Manager
Customer review rating 4.7/5

Anonymous Friends - 14/11/2020 Confirmed reviews ALL

Not good service at all

Dear Mr. Rejeesh K., Thank you for taking the time to tell us about your stay, I am sorry that your overall experience was not to your expectation. In regards to the rating given, we will appreciate if you can send us a message detailing your concerns and what happened exactly during your stay, so we could take the appropriate measures to address the problem and prevent future occurrence. At Novotel Bur Dubai - Healthcare City, we strive to provide superior service experience for every guest; therefore your feedback is important to us as it is vital for us in our continuous endeavour to improve our products and services. Thank you and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yasser Ahmed l General Manager

Lovely helpful staff

Customer review rating 4.7/5

Marie D. Families - 10/11/2020 Confirmed reviews ALL

Two nights in transit from uk to Riyadh with 2 children. Room was nice. Best thing was all staff very cheerful and helpful.

Dear Ms. Marie, Thank you very much for taking time and sharing your experience with us during your stay at Novotel Bur Dubai - Healthcare City. We are very happy that you find our hotel and services up to your satisfaction and that we are your recommended hotel. Our hotel, Novotel Bur Dubai – Healthcare City, is well known for its comfortable rooms and most especially for the Personalized Guest Experience that we deliver for everyone. We appreciate your positive feedback and will share with our colleagues as well. Your comments will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you and your family again at Novotel Bur Dubai - Healthcare City. Sincerely, Yasser Ahmed l General Manager

Good to stay

Customer review rating 4.7/5

Aung S. T. Solo - 07/11/2020 Confirmed reviews ALL

Helpful with Irfan

Dear Mr. Aung si T., Thank you for your positive feedback, it is great to know you had a pleasant stay! At Novotel Bur Dubai - Healthcare City, we strive to provide superior guest experience for everyone; and the appreciation you have for Irfan and the rest of the team will give us the motivation to continue and keep on enhancing our services. We look forward to welcome you back! Best Regards, Yasser Ahmed l General Manager

Not satisfied

Customer review rating 4.7/5

Surinder S. Solo - 04/11/2020 Confirmed reviews ALL

Very poor breakfast. Staff has no experience. Go to Delhi pullman or novotel. See how they are. Learn from them.

Dear Mr. Surinder S., Thank you for sharing your current experience at ibis Styles Sharjah. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention . At Novotel Bur Dubai - Health Care City, we strive to provide superior service experience to every guest; therefore your feedback is important to us. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that you will give us the opportunity to serve you better in the future. Sincerely, Yasser Ahmed l General Manager

Good location and comfort stay

Customer review rating 4.7/5

Amit Business - 29/10/2020 Confirmed reviews ALL

I stayed there for 14 days. Nice, comfortable experience from front desk, to catering and room service. All were good and pleasing service, make you feel like home.

Well maintained and organized

Customer review rating 4.7/5

Karan Couples - 28/10/2020 Confirmed reviews ALL

Extremely satisfied with service and staff with lot of respect and good rooms .overall experience was satisfied

Excellent stay

Customer review rating 4.7/5

Anonymous Solo - 27/10/2020 Confirmed reviews ALL

Cooperative staff all time help specially James and Irfan

Well located , comfortable stay.

Customer review rating 4.7/5

Adnan Y. Couples - 25/10/2020 Confirmed reviews ALL

Efficient and friendly staff.

Good stay

Customer review rating 4.7/5

Mina Friends - 21/10/2020 Confirmed reviews ALL

Good Hotel Very good staff ,specialy Mr Sherif Refky ( Duty manager) He is very kindly with guest and solve our proble problems. Also Mrs Sara ( restaurant ) she is very good.

Excellent Property, well located and maintained properly.

Customer review rating 4.7/5

Rajiv B. Business - 19/10/2020 Confirmed reviews ALL

The staff is very courteous, humble and accommodating. The property was well maintained, neat spick and span. The location of the property is quite central, so travelling wasn’t a hassle. Had come on a business trip, but next time I’d wish to come with my family on a leisure trip. Keep up the good work..! High regards to the management. Thank you for making my stay comfortable and memorable.

Good stay

Customer review rating 4.7/5

Rabie Families - 14/10/2020 Confirmed reviews ALL

Very comfortable

Good Hotel, Nice rooms

Customer review rating 4.7/5

Asim A. K. Business - 10/10/2020 Confirmed reviews ALL

Hotel is very good on the whole specially room is good n staff is very cooperative, but location is not good though its closed to Metro Station but overall a deserted place the Dubai healthcare City.

Peaceful and Edgy Hotel with Welcoming Staff

Customer review rating 4.7/5

Hassan Families - 07/10/2020 Confirmed reviews ALL

I loved everything about my stay and would love to go back. Special thanks to Ms Jung for her hospitality and accommodating our requests. Keep it up Guys :)

Clean and well maintained

Customer review rating 4.7/5

Dheeraj H. Families - 06/10/2020 Confirmed reviews ALL

The check-in process was hassle free and the receptionist was very helpful. However, since the hotel is short staffed with service personnel, there was delay with the room services.

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