ibis Styles Carcassonne La Cité Hotel 3 stars

Customer review rating 4.7/5 2,002 reviews

ibis Styles Carcassonne La Cité
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Hotel extras

  • 328 yards (300 m) from the medieval city (10-min walk)

  • Family Rooms for 4 to 5 people

  • Free secure private shaded car park

  • South-facing outdoor swimming pool and solarium

  • Fitness center with view over the city's rooftops

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Small dog allowed in rooms only (not permitted in the restaurant)Paying
  • 100% non-smoking hotel
  • Air conditioned
  • CARCASSONNE SALVAZAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Boutique Gourmande
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-beingPaying
  • Table tennis
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis Styles Carcassonne La Cité

2 Rue Darius Milhaud
11000
carcassonne
france

Tel: +33468264569

Fax: (+33)4/68268299

Check-in from 14h00

Check out up to 12h00

  • CARCASSONNE AGGLO :  LINE 4 LECLERC

  • By plane

    CARCASSONNE SALVAZA At 6.5km / 4.04 miles - Shuttle paying

  • By plane

    MONTPELLIER At 154km / 95.69 miles

  • By plane

    TOULOUSE BLAGNAC At 113km / 70.21 miles

  • By train

    CARCASSONNE At 3.7km / 2.3 miles

GPS :43.207496, 2.372565

Companies

  • 3EME RPIMA 12.07 km / 7.5 mi
  • ACTIS ISOLATION 48.28 km / 30.0 mi
  • UCCOAR 6.1 km / 3.79 mi
Companies

Your meetings and events

1 

meeting room

From 1 to 20 

attendees

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Meeting room

  • Day light

  • WIFI access

  • Video equipment

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for a great stay.

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Standard Room with 1 double bed + 2 single sofa beds

  • Max. number of persons: 4
  • Area: From 24 m² / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products

Standard Room with 1 double bed, 2 bunk beds and 1 single bed

  • Max. number of persons: 5
  • Area: From 24 m² / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
Rooms

Our restaurants and bars

LE HEAUME

Type of cuisine: French

Cozy bench spaces for groups, communal banquet-style dining in a bright dining room - meet other travelers whether you are travelling alone or in a group - and a garden terrace for you to enjoy the beautiful summer evenings.

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE HEAUME

Non contractual photo

Our teams are here to offer a friendly welcome every day from 6am to 2am. Choose your favorite song on our jukebox and sit back and relax. Bar, lounge or terrace... the choice is yours!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles Carcassonne La Cité

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

2,002 reviews

tripadvisor

TripAdvisor Rating 4.0/5

607 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great Location

Customer review rating 4.7/5

Mrs C. Couples - 06/08/2020 Confirmed reviews ALL

Lovely break had at this hotel which enjoys an excellent location, less than a ten-minute walk to the historic medieval town. Nice quiet residential area. Our room was functional and quite compact, the bed was very comfy, nice pillows and a view across fields, the old town and pool. The bathroom was a good size, great lighting and well equipped. The air con only went as low as 22 which was a bit too warm for a good sleep. It would be good if the TV had an English news channel (especially in the current Covid-19 situation) The hotel staff were excellent especially the restaurant staff who worked so hard cleaning and keeping order, everyone was patient and helpful The swimming pool was a great asset, it was great to cool down after a hot busy day sightseeing. I would recommend a stay at this hotel, great service and value.

very confortable

Customer review rating 4.7/5

Escarbelt Couples - 03/08/2020 Confirmed reviews ALL

Nice hotel, very well maintained, nice staff

Excellent hotel & service

TripAdvisor rating 4.0/5

Jorge M 11/06/2020 TripAdvisor review

Fantastic hotel for a family trip. The family rooms for 4/5 people are perfect and really good value for money. Great service overall and special thanks to Sebastien for looking after us so thoughtfully and professionally during our stay. Hope to see you soon!

Excellent stayBoth

Customer review rating 4.7/5

Terence H. Couples - 11/03/2020 Confirmed reviews ALL

Both receptionist were excellent.

Fine

Customer review rating 4.7/5

Bas Families - 07/03/2020 Confirmed reviews ALL

Price-quality Ok

Very convenient location

Customer review rating 4.7/5

Jose Couples - 24/02/2020 Confirmed reviews ALL

Good value for money at a conveniently close location. Breakfast was simple but very good.

Nice hotell,perfect location

Customer review rating 4.7/5

Anonymous Business - 24/02/2020 Confirmed reviews ALL

Nice and clean room,very good choice for breakfast,big parking area- free of charge,location of the hotel in a 10 min. walking distance from the historical centre,

Amazing rooms great staff

Customer review rating 4.7/5

Chris Families - 18/02/2020 Confirmed reviews ALL

Staff made us very welcome and the room design was excellent

Bien situé

Customer review rating 4.7/5

L. Business - 28/01/2020 Confirmed reviews ALL

Check in and out in peu fastidieux

Very handy place for an overnight stay.

Customer review rating 4.7/5

Kaye Couples - 15/01/2020 Confirmed reviews ALL

Rooms as expected, helpful, friendly staff, excellent parking.

IBIS STYLES CARCASSONE

Customer review rating 4.7/5

Francesc Families - 10/01/2020 Confirmed reviews ALL

People multilingual, new rooms, free parking & breakfast, close to the center, friendly staff

Good lacation, but overcrowded hotel.

Customer review rating 4.7/5

Anonymous Couples - 06/01/2020 Confirmed reviews ALL

Room and reception were very good, as expected for an Ibis. But the staff was not able to manage the number of clients. It was certainly known that the hotel would be full (or almost). But, even then, there was always item missing during breakfast: bread, cheese, butter, cups, ... If the number is unmanageable - which is possible - the hotel should present the option of not taking breakfast when booking the apartment. Very bad experience.

Dear MARIO T., Thank you for taking the time to tell us about your experience at the ibis Styles Carcassonne La Cité. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guillaume Benincasa General Manager

exact with description

Customer review rating 4.7/5

B. Families - 30/12/2019 Confirmed reviews ALL

good breakfast staff very pleasant clean place parking accessible

Very good hotel in Carcassonne

Customer review rating 4.7/5

Joan M. Families - 12/12/2019 Confirmed reviews ALL

Near the old medieval city and not really far away from de new Carcassonne there is this wonderful hotel. It has got a good swimming, restaurant and parking. The staff is really friendly. Clean rooms.

Great experience in family!

Customer review rating 4.7/5

Eva O. Families - 09/12/2019 Confirmed reviews ALL

We stayed two nights with our 7 and 3 year old children. We had a very nice experience. Staff was kind and devoted. The room had enough space and the hall was prepared with a kids zone.

Excellent hotel in ideal location

Customer review rating 4.7/5

Ian G. Friends - 27/11/2019 Confirmed reviews ALL

We really enjoyed our stay in Ibis Styles Hotel in Carcassonne. The staff were very efficient, friendly and helpful. The location of the hotel was ideal with just a 5 minute walk to the Old Town. The room was clean and comfortable, with a great view over the swimming pool towards the Old Town. Breakfast was excellent, as was the bar.

Fantastic

Customer review rating 4.7/5

Julie Couples - 17/11/2019 Confirmed reviews ALL

Lovely hotel with a medieval theme . The staff are friendly and very helpful , the rooms are spotless and the location is great .

Good value

Customer review rating 4.7/5

Georgina Couples - 04/11/2019 Confirmed reviews ALL

Price and location of hotel is good, but I didn't felt well treated. We went for break 45 min before ending breakfast time and a lot of the products were missing/empty, and when requested to the staff they were not very friendly. After breakfast went back to the room and around 11h cleaning lady came beause she wanted to clean it, I said it was not possible yet, and at 11.45h I got a call from reception remaining me that check out was at 12.

Surprisingly great!

Customer review rating 4.7/5

Graham Couples - 28/10/2019 Confirmed reviews ALL

This hotel exceeded our expectations, which means we'll now have to re-calibrate our expectations for all ibis hotels - well done :)

Comfortable hotel for short stay

Customer review rating 4.7/5

Ian Couples - 26/10/2019 Confirmed reviews ALL

Nice comfortable hotel for short stay. Easy walking distance for the medieval city and nearby boulangerie. Staff friendly and welcoming. Breakfast included.

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