Hotel Mercure Castres L'Occitan

Hotel Mercure Castres L'Occitan 4 stars

Customer review rating (ALL Rating) 4.7/5 860 reviews

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Hotel extras

Located in Castres, in the heart of the Golden Triangle formed by Albi, Toulouse and Carcassonne. Air-conditioned hotel with a private car park, meeting facilities, a fitness center, swimming pool, restaurant, bar and room service.

ALLSAFE approved hotel

Hotel location

Hotel Mercure Castres L'Occitan

201 Avenue Charles De Gaulle
81100 CASTRES
France

  • LIGNE 10 CASTRES-HOPITAL-MAZAMET:  10 DE GAULLE

  • By plane

    CASTRES MAZAMET At 5km / 3 miles

  • By train

    CASTRES At 2km / 1 miles

GPS:43.599602, 2.257524

Companies

  • COMAU 3 km / 1 mi
  • PIERRE FABRE 1 km / 0 mi
  • SEPPIC 3 km / 1 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

L OCCITAN

L'OCCITAN offers seasonal French cuisine showcasing regional produce. The restaurant also has a lovely poolside terrace open in good weather.

Your meetings and events

The hotel has three meeting rooms, one 1184 sq. ft. (110 m², dividable with a partition), one 269 sq. ft. (25 m²) and one 215 sq. ft. (20 m²), equipped with a projector, screen, flip chart, microphone, unlimited WIFI, air conditioning and natural light.

Room descriptions and layouts

meeting rooms

From 1 to 90 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Recently renovated, air-conditioned rooms with satellite HD TV, a safe, Internet, mini fridge and tea and coffee making facilities. Bathrooms are fitted with a bathtub or shower and a hair dryer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  860 reviews

TripAdvisor Rating  4.5/5  386 reviews

Certificate of excellence 2022

Good stay

Customer review rating 4.0/5

Julien Couples - Confirmed reviews ALL

Clean hotel. Very good beds.

Dear JULIEN L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Castres L'Occitan. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very comfortable stay

TripAdvisor rating 5.0/5

bob46m TripAdvisor review

Friendly welcome, helpful reception staff. Good breakfast, with very polite and pleasant staff. Room clean and comfortable. Safe and convenient parking. Good location. We very much enjoyed our stay in Castres.

Excellent stay

Customer review rating 4.5/5

Bob M. Couples - Confirmed reviews ALL

Very comfortable. Well-situated hotel. Secure parking. Good breakfast. Very pleasant, polite and friendly staff.

Dear Mr M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Castres L'Occitan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Looks can be deceptive

TripAdvisor rating 3.0/5

alpinav8 TripAdvisor review

Don't be fooled by the exterior of the hotel, it is hiding a very shabby 45 year old building.Was put in one of the " older" rooms with separate toilet. Fine if you are short, there was not enough room for me to sit on the loo!! Managed to change rooms for the second night. Be warned of the Fly Amelia van driver who parks at the hotel. I was showing my disabled badge on the dashboard but he deliberately parked so close to my drivers door I could not fold my mirrors out.Had to get reception to get him to move his vehicle.I was then met by the rudest, aggressive most ignorant piece of work I have ever met.Certainly would not stay there again. No way is it 4 star

Outstanding

Customer review rating 5.0/5

Ac60 Families - Confirmed reviews ALL

Stayed 5 nights for myself + husband. Plus 3 nights my son & wife + baby (9 months old). From making the booked to throughout our stay nothing was too much trouble. Booked on-line but when availability showed one night not available I rang hotel & they kindly released an additional night. All staff were friendly, welcoming & polite.

Dear ANN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Castres L'Occitan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 101 reviews 8/10 Location
  • 309 reviews 7.9/10 Room
  • 459 reviews 9.7/10 Service
  • 194 reviews 8.9/10 Food
  • 127 reviews 8.7/10 Breakfast
  • 105 reviews 8.7/10 Cleanliness
  • 5 reviews 10/10 Wellness Area

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