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ibis Bordeaux Centre Gare Saint Jean Euratlantique Hotel 3 stars

Customer review rating 4.1/5 2,284 reviews

ALLSAFE approved hotel

ibis Bordeaux Centre Gare Saint Jean Euratlantique
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+ 13 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Tram and St. John's train station opposite the hotel

  • Public car park nearby

  • Co-working/privatized room on request

  • Room service available

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • BreakfastPaying
  • Room service
Business services
  • Self service business centre
  • Copy/print service availablePaying

Hotel location

ibis Bordeaux Centre Gare Saint Jean Euratlantique

28 Rue Charles Domercq
33800 bordeaux
france

Tel: +33556915452

Fax: (+33)5/56929383

Check-in from 12h00

Check out up to 12h00

  • BUS :  1 - 9 - 10 - 11 GARE SAINT JEAN

  • By plane

    BORDEAUX MERIGNAC At 15km / 9.32 miles

  • By plane

    BORDEAUX-MÉRIGNAC At 20km / 12.43 miles

  • By train

    GARE SAINT JEAN At 0.01km / 0.01 miles

GPS :44.826475, -0.556997

Companies

  • SNCF 0.1 km / 0.06 mi
Companies

Our accommodation(s)

ibis Bordeaux Centre Gare Saint-Jean Euratlantique offers 68 non-smoking, air-conditioned bedrooms for 1, 2, 3 or 4 people, with 1 double bed or 2 separate beds. Bathrooms with a shower or bathtub. Welcoming, modern & warm with a comfy bed & functional bathroom facilities, our bedrooms have everything you need for a pleasant stay.

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • Views: Courtyard View, Historic side view *

Subject to availability

  • Wireless internet in your room
  • Bathroom products
  • Direct dial telephone

Standard room with 2 single beds

Accessible room
  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • Views: City View, Historic side view *

Subject to availability

  • Wireless internet in your room
  • Bathroom products
  • Direct dial telephone

Superior Double Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: City View, Historic side view *

Subject to availability

  • Wireless internet in your room
  • Bathroom products
  • Direct dial telephone

Superior Double Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 21 / 226 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Bathroom products
  • Direct dial telephone

2 connecting rooms, each with 1 double bed

Accessible room
  • Max. number of persons: 4
  • Area: From 18 / 194 sq ft
  • Views: City View, Historic side view *

Subject to availability

  • Wireless internet in your room
  • Bathroom products
  • Direct dial telephone
Rooms

Our guest reviews for
ibis Bordeaux Centre Gare Saint Jean Euratlantique

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,284 reviews

tripadvisor

TripAdvisor Rating 3.5/5

493 reviews

Good location, friendly staff

Customer review rating 5.0/5

Rupert Solo - 30/04/2021 Confirmed reviews ALL

The hotel is in the perfect spot, right across from the train station and with bus and tram links to access the rest of the city and beyond. The room was clean and a good size, and I was allowed to bring my pet cat for a small charge. Breakfast was great value for money. The best thing about my stay was the staff, especially Christophe, Virginie, Allan and Célia - thank you for making me feel so welcome and for being so helpful. The housekeepers also work to an excellent standard. I would definitely come back here next time, and I would fully recommend this hotel to other travelers.

Dear Hannah & Rupert, We are delighted to have received you, especially Rupert I admit ... Thank you for your great comment, and we hope to welcome you again! Take care of yourself, see you soon! Meowci Beaucoup :) Toute l'équipe de l'Hotel Ibis Euratlantique

Great staff, bed and location; disgusting rug

Customer review rating 4.5/5

A.a. M. Solo - 22/11/2020 Confirmed reviews ALL

Everything was easy, from the selection of room, to finding the hotel directly across from the train station through check-in and check-out. The bed was great, and the room could become totally dark. Bathroom was sparkling. Just two suggestions: add the capacity to get English subtitles on English-langague tv programs and replace the most disgusting rug I have ever seen in a hotel room in my 20 years and 75 countries of traveling (room 511).

Dear ARALYNN M., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toute l'équipe de l'Hotel Ibis Euratlantique

Yes

Customer review rating 4.5/5

O. Business - 24/09/2020 Confirmed reviews ALL

Good personal , acceuil and servicing

Dear PATRICK O., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toute l'équipe de l'Hotel Ibis Euratlantique

Well located

Customer review rating 4.5/5

Nathalie Families - 21/08/2020 Confirmed reviews ALL

Very close to the train station, personnel is nice and welcoming; breakfast is good as well!

Dear NATHALIE H., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toute l'équipe de l'Hotel Ibis Euratlantique

Would not stay again

Customer review rating 1.5/5

Brian Families - 16/08/2020 Confirmed reviews ALL

Very poor. Air conditioning non existent. Room dark and very sparse.

Dear BRIAN B., Thank you for taking the time to tell us about your experience at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toute l'équipe de l'Hotel Ibis Euratlantique

Very well located for SNCF

Customer review rating 4.5/5

Leo Business - 12/08/2020 Confirmed reviews ALL

Lovely room and a very pleasant stay. Staff helpful.

Dear L C., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toute l'équipe de l'Hotel Ibis Euratlantique

Convenient location

Customer review rating 4.5/5

Aleksander Families - 20/07/2020 Confirmed reviews ALL

Good quality for the price. Bathroom very tiny but generally good stay

Dear Mr. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Ibis Euratlantique

location next to station and staff met all my expectations and ease of follow on journey next day

Customer review rating 4.5/5

Archie C. Solo - 08/02/2020 Confirmed reviews ALL

Staff made me welcome and were very helpful to my needs

Dear Mr. C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Ibis Euratlantique

very good location

Customer review rating 5.0/5

Adrian W. Couples - 04/02/2020 Confirmed reviews ALL

Staff excellent, good a little small for a 3 day stay but good Breakfast was very good Highly recommend this hotel

Dear ADRIAN CARL w., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toute l'équipe de l'Hotel Ibis Euratlantique

nice hotel

Customer review rating 4.5/5

Dave Couples - 21/01/2020 Confirmed reviews ALL

staff very friendly and helpful, room was very nice with view across to train station and surrounding area, cafes and bars around the hotel, tram stop & bus stop for city centre and airport.

Dear Mr. C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Ibis Euratlantique

Mr

Customer review rating 1.0/5

Inoussa O. Families - 31/12/2019 Confirmed reviews ALL

The floor was extremely dirty at arrival I took a picture. The bed was two single put together when I booked for a double and single sofa bed. The was extremely uncomfortable I could not sleep. My room was 511.

Dear INOUSSA o., Thank you for taking the time to tell us about your experience at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toute l'équipe de l'Hotel Ibis Euratlantique

Very pleasant stay

Customer review rating 4.5/5

Anonymous Couples - 15/12/2019 Confirmed reviews ALL

The staff were extremely friendly & helpful, especially with the problems caused by the strikes. The hotel is very conveniently situated, directly opposite the train station & close to the trams. The room was very comfortable but small.

Dear DEREK C., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Gare Saint-Jean Euratlantique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Tiny shower, convenient location, unprofessional staff

TripAdvisor rating 3.0/5

Kar T Friends getaway - 10/08/2019 TripAdvisor review

Hotel conveniently located just outside railway station. Good rate, but tiny room and shower is so small it is simply mpossible to use. Lots of noise from street, even on top floor with window closed and from other rooms. Booked and paid for early check-in, but room was not ready when we arrived. The front desk staff just said that and asked if it was a problem, when we said it was, they managed to find a room for us, which we would later find out was the 'one' with the too-small-to-use shower. When we mentioned that at check out, they just smiled and said it would be better the next time. There won't be a next time at this hotel.

Hello, Thank you for taking the time to review our hotel. We are very sorry to hear that you had a disappointing experience with us. Unfortunately we are not always able to guarantee an early check-in to a specific room, as during high season we are often full to capacity. Our hard-working housekeeping team needs a little time to prepare your room to make sure everything is spick and span! Our building has rooms of all shapes and sizes, and while we think this is part of its charm, it is true that some rooms are larger than others. Our front desk staff checked you in to the first available room, which happened to be a smaller one, and we understand now that you were not comfortable with it. If we had known about your discomfort in this room during your stay it would have been our pleasure to try to find a solution before you checked out. Even if you do not come back to stay with us in Bordeaux, please do not hesitate to make Accor staff aware of any issues during your stay so that they can be resolved in time for you to enjoy your visit fully. Thank you again for your review, and we sincerely apologise that you were not able to enjoy your time at our hotel. Best regards, Ibis Euratlantique Team

Good value hotel

TripAdvisor rating 5.0/5

Treacle2009 Solo travel - 06/08/2019 TripAdvisor review

Good value for three night break. I wanted to be near the railway station and this hotel is literally just across the road. Easy walk into Bordeaux (15 mins). Very friendly and helpful staff and great room up on top floor. Breakfast very good for price. It is obviously not the best area in Bordeaux but one of the most convenient, especially if travelling by train.

Good afternoon, Thank you very much for your review. We are really glad to hear that you enjoyed your stay with us, and hope that you think of us again next time you book a trip to Bordeaux! Best regards, Ibis Euratlantique Team

Nice Staff and Convenient

TripAdvisor rating 4.0/5

Katiedog2 Friends getaway - 15/07/2019 TripAdvisor review

Location was great directly across and only a few steps away from train station—perfect to take day trips or travel to the main center. The staff warmly greeted you as you come and go. Tea, juice and/or water was available 24 hours in the lobby to refresh after a long hot day of touring. The room was adequate, clean, and matched the moderate price. I was surprised that we barely hear any train noise from the room despite being so close to the tracks. Transportation is inexpensive less than 5 euros for an all-day tram, bus, and ferry pass. Multilingual train staff were posted close by the ticket machines to assist with directions or purchasing tickets. Overall good hotel choice for our purposes.

Bordeaux railway station

TripAdvisor rating 4.0/5

marcelwesten Business - 28/10/2018 TripAdvisor review

perfectly situated right in front of the railway station, nice and clean hotel. Good service at check in and checkout To recommend at a fair price . Will come back when needed to travel to Bordeaux again

Dear Marcelwesten, Thank you for your nice comments. We are glad you enjoyed your stay with us ! Hope to see you again soon, Best regards, The Reception Team

Hotel review

TripAdvisor rating 3.0/5

Traveler451345 Business - 08/10/2018 TripAdvisor review

Great location beside public transport, rooms on front noisy.I had a room with a small window on the side very odd(nearly an internal room)Staff very helpfulSuitable standard for this type of hotelWi fi very limited

Dear Traveler451345, Thank you for sharing your experience. We are glad your enjoyed your stay in Bordeaux. All rooms are differents because of the structure of our building. Don't hesitate next time to talk with the reception team and see if another room is available. We hope to welcome you to improve your sentiment. Kind regards,

City break

TripAdvisor rating 5.0/5

barbaraelizabethc Couples - 15/07/2018 TripAdvisor review

Clean and quiet hotel well located close to the station - don't listen to other reviewers this place feels safe and there are nice places to stop and relax in in the station square. The tram stop is outside with people to help you get tickets - a great way to get about the city

Good morning, Thank you for your nice review. Glad to read about your good stay with us ! See you soon, The Réception Team

Very good hotel

TripAdvisor rating 5.0/5

jotiu Family - 11/01/2018 TripAdvisor review

The hotel is located just outside the train station and is just across the bus depot and the tram.. which makes it very convenient. Rooms are nicely done and very clean. You will really appreciate it after coming home from a day of sightseeing.

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