Hotel - Fairmont Royal York
Fairmont Hotel Fairmont Hotel

Fairmont Royal York

4.4/5 27,486 reviews
See on a map
43 photos
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
+ 20 Services
See rates
See rates

Fairmont Royal York

Fairmont Royal York has always been a defining feature of the Toronto skyline and we are excited to celebrate its 90th Birthday this year with the reveal of a new lobby experience, dining concepts, event space and Fairmont Gold.

Mr Edwin FRIZZELL, Hotel Manager

Welcome to a new era of luxury. Since 1929, Fairmont Royal York has welcomed millions of travelers from around the globe, lit up the silver screen as the most filmed location in Toronto and played host to the city's most unforgettable moments. With luxury guest rooms and suites, a health club and pool, world-class restaurants and bars, and easy access to Toronto's downtown attractions, Fairmont Royal York is the gateway to your essential Toronto experience.

Explore Toronto's exciting restaurant and night scene, visit one of its many cultural neighbourhoods, cheer on NBA Champions Toronto Raptures, or take in a show! Toronto is a booming metropolis and Fairmont Royal York is in the center of it all. The Union-Pearson Express Train (UP Express) across the street makes it easy to get to the hotel from Pearson International Airport. A complimentary shuttle bus is also available for those travelling through Billy Bishop Airport on the Toronto Island.

See more
Hotel extras
  • Central location, near local attractions, shopping, sports facilities and museums
  • Across the street from Union Station and Union Pearson Airport Express
  • Rich in history, serving traditional afternoon tea on Saturday & Sunday
  • 50% off F&B for children 6-12 and complimentary for children under 5
  • New Fairmont Gold residential-style rooms with exclusive access to the Fairmont Gold Lounge

Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in your room (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Boutiques/shopping
    • Cash machine
    • Beauty salon
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request
  • Other sports activities
    • Bicycles rental (Paying)
    • Squash court (Nearby)

Catering

  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 40 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

See on a map
Fairmont Royal York

100 Front Street W.
M5J 1E3
toronto
canada

Tel: (+1)416 3682511
Fax: (+1)416 3689040
Check-in from 16h00
Check out up to 12h00
Access and transport
  • BILLY BISHOP TOR CITY CENT APT  At 1.6km / 0.99 miles
  • LESTER B. PEARSON INTL AIRPORT  At 32km / 19.88 miles

GPS : 43.645546, -79.381735

Your meetings and events

The Fairmont Royal York brings cosmopolitan flair and dedicated expertise to conferences and meetings. This elegant hotel meets the technological needs of modern business - while its knowledgeable staff contributes to seamless organization.

Fairmont Royal York Meeting Room
6 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SALON 9 20 m2 2 m 0 0 4 0 0
SALON 5 30 m2 2 m 0 0 13 0 0
SALON 8 32 m2 3 m 15 0 11 12 20
SALON 7 33 m2 2 m 0 0 13 0 0
NEWFOUNDLAND 39 m2 2 m 40 13 18 12 20
PRINCE EDWARD ISLAND 43 m2 3 m 50 19 20 12 30
SALON 6 46 m2 2 m 28 0 16 21 30
SALON 4 50 m2 3 m 30 16 15 21 30
NEW BRUNSWICK 53 m2 3 m 59 18 20 24 40
NOVA SCOTIA 53 m2 3 m 59 24 20 24 40
SASKATCHEWAN 55 m2 2 m 59 18 20 24 40
SALON 2 56 m2 2 m 34 22 21 30 40
SALON 3 58 m2 0 m 34 22 21 30 40
CONFEDERATION 6 60 m2 2 m 83 25 24 32 40
YORK 67 m2 3 m 59 26 26 40 50
THE BOARDROOM 69 m2 3 m 0 0 24 0 0
TORONTO 78 m2 2 m 135 32 32 48 60
ALGONQUIN 80 m2 2 m 104 31 32 48 70
CONFEDERATION 3 94 m2 2 m 128 36 32 48 70
SALON 1 99 m2 3 m 63 32 31 39 60
TUDOR 7 100 m2 3 m 140 39 42 64 70
LAWRENCE 101 m2 2 m 156 50 50 80 100
LIBRARY 105 m2 3 m 135 36 32 68 90
TUDOR 8 105 m2 3 m 145 39 44 64 80
BRITISH COLUMBIA 107 m2 2 m 156 53 48 60 90
CONFEDERATION 5 110 m2 2 m 144 38 44 64 80
MANITOBA 113 m2 2 m 156 52 50 80 100
MACKENZIE 114 m2 2 m 156 50 50 80 100
HUDSON 118 m2 2 m 156 50 50 80 100
FRASER 122 m2 2 m 169 36 34 72 90
QUEBEC 123 m2 3 m 171 50 50 80 90
ALBERTA 125 m2 3 m 166 50 50 80 90
SALON A 129 m2 3 m 169 34 34 72 90
SALON B 129 m2 3 m 164 32 34 72 110
TERRITORIES 170 m2 2 m 200 45 44 92 120
ONTARIO 298 m2 5 m 403 62 58 168 270
BALLROOM 455 m2 7 m 589 90 100 320 440
IMPERIAL ROOM 557 m2 6 m 648 44 0 260 390
CONCERT HALL 780 m2 7 m 1085 142 0 600 770
CANADIAN 1,193 m2 6 m 1664 0 0 748 1260
Unsure of the capacity needed for your event? Use the space calculator
This hotel is not suitable for your event? Look for another hotel
Metric converter

Our rooms

Luxurious surroundings, refined Toronto accommodations, with knowledgeable Concierge, Business Center, Health Club and Indoor Pool. Each guest room offers modern comfort, in a historic, downtown Toronto luxury hotel.The new Fairmont Gold offers a boutique hotel experience with residential-style rooms and suites, access to the exclusive private lounge and includes breakfast, personalized concierge service and additional benefits. It's unlike anything seen before!

6 photos
Fairmont King NS

Fairmont King NS

Located throughout the hotel, Fairmont Rooms are traditional guest rooms with elegant, comfortable decor, and various city views. Rooms feature a 42 inch LCD HDTV, in-room business amenities and Le Labo Rose 31 bath amenities.

Fairmont Queen NS

Fairmont Queen NS

Located throughout the hotel, Fairmont Rooms are traditional guest rooms with elegant, comfortable decor, and various city views. Rooms feature a 42 inch LCD HDTV, in-room business amenities and Le Labo Rose 31 bath amenities.

Fairmont Dbl / Dbl NS

Fairmont Dbl / Dbl NS

Located throughout the hotel, Fairmont Rooms are traditional guest rooms with elegant, comfortable decor, and various city views. Rooms feature a 42 inch LCD HDTV, in-room business amenities and Le Labo Rose 31 bath amenities.

Fairmont Luxury Double Room

Fairmont Luxury Double Room

Newly renovated guest rooms with sleek furnishings for a modern feel. Bathrooms are fit with a spa rain shower and include Le Labo bath amenities. Rooms offer a 42 inch LCD HDTV, in-room business amenities, windows that open, and a Keurig coffee machine.

Fairmont Luxury Queen

Fairmont Luxury Queen

Newly renovated guest rooms with sleek furnishings for a modern feel. Bathrooms are fit with a spa rain shower and include Le Labo bath amenities. Rooms offer a 42 inch LCD HDTV, in-room business amenities, windows that open, and a Keurig coffee machine.

Deluxe King NS

Deluxe King NS

Open-concept Deluxe Rooms offer a living area with sofa, as well as a sleeping area. With their larger size, Deluxe Rooms are ideal for families or long-term stay guests.

Signature King NS

Signature King NS

This premier guest room category offers larger open-concept rooms with upgraded views. Luxuriously renovated, Signature Rooms are fresh, modern, elegant and some include distinct characteristics, such as a fireplace.

Signature Dbl / Dbl NS

Signature Dbl / Dbl NS

This premier guest room category offers larger open-concept rooms with upgraded views. Luxuriously renovated, Signature Rooms are fresh, modern, elegant and some include distinct characteristics, such as a fireplace.

Fairmont King Luxury

Fairmont King Luxury

Newly renovated guest rooms with sleek furnishings for a modern feel. Bathrooms are fit with a spa rain shower and include Le Labo bath amenities. Rooms offer a 42" LCD HDTV, in-room business amenities, windows that open, and a Keurig coffee machine.

Deluxe Queen NS

Deluxe Queen NS

Open-concept Deluxe Rooms offer a living area with sofa, as well as a sleeping area. With their larger size, Deluxe Rooms are ideal for families or long-term stay guests.

Deluxe Dbl / Dbl NS

Deluxe Dbl / Dbl NS

Open-concept Deluxe Rooms offer a living area with sofa, as well as a sleeping area. With their larger size, Deluxe Rooms are ideal for families or long-term stay guests.

Fairmont Gold Ste King NS

Fairmont Gold Ste King NS

New residential-style suites with personalized Concierge service and access to the exclusive Fairmont Gold Lounge, serving complimentary deluxe breakfast and evening canapés. Includes 55" HDTV, and complimentary WiFi.

Fairmont Gold Ste 2 Dbl NS

Fairmont Gold Ste 2 Dbl NS

New residential-style suites with personalized Concierge service and access to the exclusive Fairmont Gold Lounge, serving complimentary deluxe breakfast and evening canapés. Includes 55" HDTV, and complimentary WiFi.

King Bedroom Suite

King Bedroom Suite

One Bedroom Suites define elegance and comfort, and feature spacious accommodations with traditional décor. Each guest room is attached to a parlour with a comfortable living area. Most One Bedroom Suites offer two bathrooms.

Luxury King Bedroom Suite

Luxury King Bedroom Suite

Newly renovated one bedroom suites are modern and spacious with a separate bedroom area and an open living/dining room area, featuring a dining table to accommodate up to 4 people.

Junior Suite

Junior Suite

Newly renovated Junior Suites feature a separate bedroom area, two full bathrooms, and a spacious living area with a sofa and arm chairs.

Executive Suite

Executive Suite

Executive Suites feature elegant bedrooms and a large luxurious separate living area with classic décor, making these suites ideal for entertaining and special occasions.

Luxury Executive Suite

Luxury Executive Suite

Inspired by our rich history yet modern in decor, the newly renovated Luxury Executive Suite features a Master bedroom with ensuite, a second bedroom and bath, living and dining area and exciting downtown city views.

Royal York Suite

Royal York Suite

New luxurious specialty suite with modern residential design. Includes pantry, living & dining area, 2 bedrooms with en suite 49" HDTV, Fairmont Gold Lounge Access.

Fairmont Gold Queen NS

Fairmont Gold Queen NS

New residential-style rooms with personalized Concierge service and access to the exclusive Fairmont Gold Lounge, serving complimentary deluxe breakfast and evening canapés. Includes 55" HDTV, and complimentary WiFi.

Fairmont Gold Studio Suite King NS

Fairmont Gold Studio Suite King NS

New residential-style suites with personalized Concierge service and access to the exclusive Fairmont Gold Lounge, serving complimentary deluxe breakfast and evening canapés. Includes 55" HDTV, and complimentary WiFi.

Fairmont Gold Dbl / Dbl NS

Fairmont Gold Dbl / Dbl NS

Elegantly appointed Fairmont Gold guestrooms are located on the 12th and 16th floors with an exclusive check-in and lounge on the 12th floor.

Fairmont Gold King NS

Fairmont Gold King NS

Elegantly appointed guestrooms on the 12th floor with an Exclusive Concierge at your service and lounge that provides complimentary breakfast and evening canapes. Includes 42 inch LCD HDTV - and Luxurious Le Labo bathroom amenities.

  • 1,343 rooms
  • 100% non-smoking hotel
  • Baby bed
Room Bathroom Security Room service
    • Turn down service
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Work desk in all rooms
    • WIFI in your room
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

REIGNType of cuisine: Type of cuisine: French

REIGN Restaurant
Lunch
12:00 - 14:30
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun
Dinner
17:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

REIGNType of cuisine: Type of cuisine: French

A modern Canadian Brasserie with a traditional French touch - a fitting tribute to this timeless landmark. It's the new essential restaurant in Toronto, with three dining experiences - a restaurant, bar and bakery.

Find out more and book

LIBRARY BARType of cuisine: Type of cuisine: Regional

LIBRARY BAR Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIBRARY BARType of cuisine: Type of cuisine: Regional

Library Bar is temporary closed for renovations until summer 2020.

Find out more and book

BENIHANA JAPANESE STEAKHOUSEType of cuisine: Type of cuisine: Japanese

BENIHANA JAPANESE STEAKHOUSE Restaurant
Dinner
17:30 - 20:30
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BENIHANA JAPANESE STEAKHOUSEType of cuisine: Type of cuisine: Japanese

Enjoy the excitement of Japanese teppan-cooking right at your table! Expertly crafted sushi and sashimi and premium sake are also available in the Lounge.

Find out more and book
See all our restaurants

CLOCKWORK CHAMPAGNE & COCKTAILS

CLOCKWORK CHAMPAGNE & COCKTAILS Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CLOCKWORK CHAMPAGNE & COCKTAILS

Serving up a bubbly new cocktail offering, along with tasteful metropolitan fare on small plates, Clockwork is a swanky, easy kind of luxury - a place to see and be seen, and watch lobby life unfold.

PIPER'S PUB

PIPER'S PUB Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PIPER'S PUB

Join us on our coast-to-coast journey of casual favorites with a uniquely local twist. Canada's best food and famous beers are within easy reach. We invite you to try classic pub fare made with Canadian East Coast seafood, Ontario beef and Quebec cheeses.

See all our bars
See all our restaurants and bars
4.4/5 ALL Rating 27,486 reviews

Our guest reviews for
Fairmont Royal York

100% genuine reviews from our guests

Find out more
Fancy Solo - 13/02/2020 Confirmed reviews ALL
« Kindness in a storm »

My flight home was cancelled, leaving me stranded overnight, and without my baggage. Rather than be put in a more challenging situation, I opted to return to the city for the night and stay somewhere close to shops so I could buy clothes/necessities for the extra day. I arrived late at night, in tears over my already-difficult weekend, and now overwrought by this development, and was greeted by a kind gentleman at check-in, who even offered to look into an upgrade for the room my husband had booked for me online. I was so well taken care of by all of the staff with whom I had contact, and I will always consider the Fairmont Royal York in making travel plans to Toronto.

Richard Couples - 13/02/2020 Confirmed reviews ALL
« Perfect spot »

Excellent stay. So handy to Via station. Beautiful building with rich history. Nice room. Great bed. Terrific shower. Friendly service. Only issue is the soundproofing of rooms. You can hear regular conversations right through the walls of adjoining rooms as well as room doors clanging shut. Not sure what can be done. For such an old and well built hotel, the lack of soundproofing detracts from even the best of experiences. For if one can’t get a good night’s rest, the positive features don’t really make up for it.

Nancy Solo - 13/02/2020 Confirmed reviews ALL
« Junior Suite was perfect. »

Staff very nice and helpful. Was an amazing hotel that was quite elegant and grand. My room was upgraded to a Junior Suite, as my original room was not ready, and it was such a lovely surprise. Places that l wanted to go to were easily accessible.

Our hotel has responded to the review
Our hotel has responded to the review

Ms. R. - Thank you for choosing Fairmont Royal York as your hotel in Toronto. I appreciate your taking the time to provide positive feedback and look forward to sharing your survey with our team. We hope for an opportunity to welcome you back soon. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York

Gemma M. Couples - 13/02/2020 Confirmed reviews ALL
« Great corner room »

Very good experience. Fairmont is my favourite hotel to stay at when I come to the city. Only issue was there was a lot of noise in the morning they were doing renovations in the room beside us. But it was ok because we were awake and had to leave early.

Ste Couples - 13/02/2020 Confirmed reviews ALL
« Great Birthday Weekend! »

My wife and I checked in later on Saturday (Feb 8). Check in was great and we were apparently upgraded from a regular King room to a Deluxe King room- a nice touch, thank you! That evening we had a great dining experience in Reign. In particular our Server, Priscilla (??) was extremely helpful and accommodating. The food was excellent. Both my wife and I have birthdays in early February so we were celebrating. Enjoyed our room, the pool and hot tub on Sunday (Feb 9) afternoon and drinks at Clockwork later that night. It's been a year or more since I've stayed at my favourite Toronto hotel, but we we will be sure to return, hopefully soon!

Our hotel has responded to the review
Our hotel has responded to the review

Mr. E. - Thank you for choosing Fairmont Royal York as your hotel in Toronto and for taking the time to complete our online survey. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I look forward to sharing your email with our team, especially Priscilla and David. We look forward to welcoming you back soon. I invite you to contact me directly in advance of any future arrivals so that I may ensure that your visit is seamless and enjoyable. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York

Tom Families - 12/02/2020 Confirmed reviews ALL
« Good stay »

Had 4 rooms for father-in-laws 90th birthday

Our hotel has responded to the review
Our hotel has responded to the review

Mr. P. - Thank you for choosing Fairmont Royal York as your hotel. I appreciate you taking the time to let us know that overall your stay was enjoyable. We hope for an opportunity to welcome you back soon. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York

Anonymous Business - 12/02/2020 Confirmed reviews ALL
« Beautiful hotel! Great stay! »

The hotel was very clean and fairly quiet. The renovations that have been done are gorgeous. I has staying there for a conference, but the conference was offsite, so I did not get to take advantage of any of the amenities.

Patricia Business - 12/02/2020 Confirmed reviews ALL
« well located..... UP train airport to the hotel. »

All services were excellent. I had a power outage in my room and it was fixed in a few minutes. Thank you for all your cooperation.

Anonymous Couples - 12/02/2020 Confirmed reviews ALL
« We really enjoyed watching a movie in the suite »

The staff on the gold floor was helpful and pleasant. The food choices for breakfast and afternoon appetizers were not at the same level as the Queen Elizabeth in Montreal.

Anonymous Business - 12/02/2020 Confirmed reviews ALL
« Well located , nice staff, good stay »

Very nice professional staff I got sick and the staff was so helpful Very much appreciated

Anonymous Business - 10/02/2020 Confirmed reviews ALL

Convenient to the train to the airport. Lovely lobby

Our hotel has responded to the review
Our hotel has responded to the review

Ms. M. - Thank you for choosing Fairmont Royal York and taking the time to share feedback on your experience. We hope to welcome you back to our hotel. If I can provide any future assistance, please feel free to contact me directly. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York

Anonymous Business - 10/02/2020 Confirmed reviews ALL

Paid $269 for the night only to be told the only rooms available backed onto the elevators which is unacceptable. After some back & forth at the check-in counter, I was given another, more suitable room.

Anonymous Business - 09/02/2020 Confirmed reviews ALL
« good stay »

check in was easy and prompt.

Our hotel has responded to the review
Our hotel has responded to the review

Ms. Z. - Thank you for choosing Fairmont Royal York as your hotel. I appreciate you taking the time to let us know that overall your stay was enjoyable. We hope for an opportunity to welcome you back soon. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York

Andrew Business - 08/02/2020 Confirmed reviews ALL
« great location and accomodations »

Just an overnight stay. Clean room, great service, love the lounge and breakfast spaces.

Our hotel has responded to the review
Our hotel has responded to the review

Mr. N. - Thank you for choosing Fairmont Royal York as your hotel. I appreciate you taking the time to let us know that overall your stay was enjoyable. We hope for an opportunity to welcome you back soon. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York

Mary K. Business - 08/02/2020 Confirmed reviews ALL
« Service wasn’t what I expected »

Hotel is lovely. I stayed 2 nights. No turn down. Had to call for bottled water. TV remote not working properly. Has to make 2 calls because after 4 hours no one came to check.

Susan Business - 08/02/2020 Confirmed reviews ALL
« Terrfice »

As usual, check in was super smooth, the room was lovely, the staff were great and the stay was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dr. M. - Thank you for continuing to choose Fairmont Royal York as your hotel in Toronto. I appreciate your taking the time to provide positive feedback and look forward to sharing your survey with Michael and our team. We hope for an opportunity to welcome you back soon. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York

Anonymous Business - 08/02/2020 Confirmed reviews ALL
« Policy rules »

First time staying again after the renovation. Property looks fantastic. Was attending a conference and with the extensively busy schedule did not allow me to be in my room only to sleep. Safe did not work. When I contacted service they said they couldn’t look at it without me in the room. I said I was okay with them doing it, but was told it was a policy? The cleaning staff was in my room without me there? I gave permission? I had to carry my passport and couple valuables then entire stay.... creating animosity throughout my stay. Begs the question, you don’t trust your inroom safe experts. Your policies trump permission based requests. Your policies contradict themselves.

Anonymous Business - 08/02/2020 Confirmed reviews ALL

Room was wonderful. Friendly front desk staff. Paying $30 for a small glass of average wine is gouging. Felt ripped off.

Our hotel has responded to the review
Our hotel has responded to the review

Mr. S. - Thank you for choosing Fairmont Royal York and for taking the time to complete our online survey. While we are happy to know that overall your stay was enjoyable, I am sorry to learn of the reported disappointment. Our goal is to align our pricing with similar luxury hotel properties in the Downtown Toronto core. Your insight with respect to our pricing structure is appreciated and your comments have been shared with the appropriate senior management team. I apologize for the impact this had on your stay. We hope that you will choose to stay with us again and I invite you to contact me directly in advance of any future arrivals so that I may ensure that your visit is seamless and enjoyable. Thank you again for your feedback, it is truly appreciated. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York

Anonymous Business - 04/02/2020 Confirmed reviews ALL

Pleasant staff and efficient service

Our hotel has responded to the review
Our hotel has responded to the review

Mr. A. - Thank you for choosing Fairmont Royal York and for taking the time to complete our online survey. While we are happy to know that our staff was pleasant and provided efficient service, I am sorry to learn of the reported disappointment with the lighting at the Main Reception. Without detracting my concern for what has been shared, rest assured your feedback is taken seriously and has been reviewed by our management team. I apologize for the impact this had on your check-in experience. We hope to welcome you back to our hotel. If I can provide any future assistance, please feel free to contact me directly. Thank you again for your feedback, it is truly appreciated. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York

Christine C. Couples - 04/02/2020 Confirmed reviews ALL
« Friendly, professional staff »

We loved that there were multiple bars to spend time in and the services the two we spent time at was exemplary. It was a very comfortable hotel, both the shared spaces and our room

Our hotel has responded to the review
Our hotel has responded to the review

Ms. C. - Thank you for choosing Fairmont Royal York as your hotel in Toronto. I appreciate your taking the time to provide positive feedback with your experience in our dining venues and look forward to sharing your survey with our team. We hope for an opportunity to welcome you back soon. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York

Our most recent 20 reviews
See more reviews

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Visit our sites dedicated to professional solutions

Our other hotels nearby

Novotel Toronto Centre
Novotel Toronto Centre Hotel
At 610 m
Novotel Toronto North York
Novotel Toronto North York Hotel
At 14 km
Novotel Toronto Vaughan
Novotel Toronto Vaughan Hotel
At 23 km
See rates