Fairmont Royal York 5 stars

Name: Fairmont Royal York
Address: TORONTO, M5J 1E3, CANADA
Telephone: (+1)4163682511
Rating: 4.4

Customer review rating 4.4/5 28,059 reviews

ALLSAFE approved hotel

Your loyalty is rewarded

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+ 22 Services

Fairmont Royal York

We are open for reservations and look forward to welcoming you. Caring for our valued guests and employees is our top priority. To learn more about the extensive measures we are taking to safeguard, protect and care for you, visit ALLSafeandWell.com.

Hotel Manager

Welcome to a new era of luxury. Since 1929, Fairmont Royal York has welcomed millions of travelers from around the globe, lit up the silver screen as the most filmed location in Toronto and played host to the city's most unforgettable moments. With luxury guest rooms and suites, a health club and pool, world-class restaurants and bars, and easy access to Toronto's downtown attractions, Fairmont Royal York is the gateway to your essential Toronto experience.

Explore Toronto's exciting restaurant and night scene, visit one of its many cultural neighbourhoods, cheer on NBA Champions Toronto Raptures, or take in a show! Toronto is a booming metropolis and Fairmont Royal York is in the center of it all. The Union-Pearson Express Train (UP Express) across the street makes it easy to get to the hotel from Pearson International Airport. A complimentary shuttle bus is also available for those travelling through Billy Bishop Airport on the Toronto Island.

Located in Toronto's Downtown core, the hotel is minutes from the city's biggest events and attractions including: The CN Tower, Ripley's Aquarium of Canada, Scotiabank Arena, Rogers Centre, the Eaton Centre, and the Sony Centre for the Performing Arts.

Hotel extras

Central location, near local attractions, shopping, sports facilities and museums
Across the street from Union Station and Union Pearson Airport Express
Rich in history, serving traditional afternoon tea on Saturday & Sunday
50% off F&B for children 6-12 and complimentary for children under 5
New Fairmont Gold residential-style rooms with exclusive access to the Fairmont Gold Lounge

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel (Paying)
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room (Paying)
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Valet parkingPaying
Accessibility for people with reduced mobility
- Wheelchair access
- Accessible bathroom
Pets allowedPaying
Babysitting on request
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Air Conditioning
Dry cleaning / Ironing
Boutiques/shopping
- Cash machine
- Beauty salon
- Gift shop/newspaper shop
Porter

Indoor heated pool
Fitness centre
Well-being
- Jacuzzi
- Massage
- Sauna
Babysitting on request
Bicycles rentalPaying

2 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks

40 meeting room(s)
Conventions hotel
Business center with support staff
Copy/print service available

Hotel location

Fairmont Royal York

100 Front Street W.
M5J 1E3 toronto
canada

Tel: +14163682511

Fax: (+1)4163689040

Contact email :

Check-in from 16h00

Check out up to 12h00

By plane
BILLY BISHOP TOR CITY CENT APT At 1.6km / 0.99 miles
By plane
LESTER B. PEARSON INTL AIRPORT At 32km / 19.88 miles

GPS :43.645546, -79.381735

Your meetings and events

Since first opening our doors more than 90 years ago, we've set the stage for thousands of successful meetings & events. And though the gatherings of tomorrow may look a bit different than they did in years past, we are ready to welcome you back.As always, caring for you is our top priority. To learn more about the extensive measures we are taking to safeguard, protect and care for our valued guests and employees, visit ALLMeetWell.com.Fairmont Royal York brings cosmopolitan flair and dedicated expertise to conferences and meetings. This elegant hotel meets the technological needs of modern business - while its knowledgeable staff contributes to seamless organization.

Room descriptions and layouts

meeting rooms

From 1 to 1,664

attendees

Configuration is not available for these requirements

- Height 2 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 4 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 13 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 15 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room 11 participants
- Classroom style 12 participants
- Banquet 20 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 13 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 40 participants
- U-shaped Room 13 participants
- Board-room 18 participants
- Classroom style 12 participants
- Banquet 20 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 50 participants
- U-shaped Room 19 participants
- Board-room 20 participants
- Classroom style 12 participants
- Banquet 30 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 28 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room 16 participants
- Classroom style 21 participants
- Banquet 30 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 30 participants
- U-shaped Room 16 participants
- Board-room 15 participants
- Classroom style 21 participants
- Banquet 30 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 59 participants
- U-shaped Room 18 participants
- Board-room 20 participants
- Classroom style 24 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 59 participants
- U-shaped Room 24 participants
- Board-room 20 participants
- Classroom style 24 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 59 participants
- U-shaped Room 18 participants
- Board-room 20 participants
- Classroom style 24 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 34 participants
- U-shaped Room 22 participants
- Board-room 21 participants
- Classroom style 30 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height
- Theatre style 34 participants
- U-shaped Room 22 participants
- Board-room 21 participants
- Classroom style 30 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 83 participants
- U-shaped Room 25 participants
- Board-room 24 participants
- Classroom style 32 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 59 participants
- U-shaped Room 26 participants
- Board-room 26 participants
- Classroom style 40 participants
- Banquet 50 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 24 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 135 participants
- U-shaped Room 32 participants
- Board-room 32 participants
- Classroom style 48 participants
- Banquet 60 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 104 participants
- U-shaped Room 31 participants
- Board-room 32 participants
- Classroom style 48 participants
- Banquet 70 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 128 participants
- U-shaped Room 36 participants
- Board-room 32 participants
- Classroom style 48 participants
- Banquet 70 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 63 participants
- U-shaped Room 32 participants
- Board-room 31 participants
- Classroom style 39 participants
- Banquet 60 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 140 participants
- U-shaped Room 39 participants
- Board-room 42 participants
- Classroom style 64 participants
- Banquet 70 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 156 participants
- U-shaped Room 50 participants
- Board-room 50 participants
- Classroom style 80 participants
- Banquet 100 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 135 participants
- U-shaped Room 36 participants
- Board-room 32 participants
- Classroom style 68 participants
- Banquet 90 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 145 participants
- U-shaped Room 39 participants
- Board-room 44 participants
- Classroom style 64 participants
- Banquet 80 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 156 participants
- U-shaped Room 53 participants
- Board-room 48 participants
- Classroom style 60 participants
- Banquet 90 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 144 participants
- U-shaped Room 38 participants
- Board-room 44 participants
- Classroom style 64 participants
- Banquet 80 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 156 participants
- U-shaped Room 52 participants
- Board-room 50 participants
- Classroom style 80 participants
- Banquet 100 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 156 participants
- U-shaped Room 50 participants
- Board-room 50 participants
- Classroom style 80 participants
- Banquet 100 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 156 participants
- U-shaped Room 50 participants
- Board-room 50 participants
- Classroom style 80 participants
- Banquet 100 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 169 participants
- U-shaped Room 36 participants
- Board-room 34 participants
- Classroom style 72 participants
- Banquet 90 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 171 participants
- U-shaped Room 50 participants
- Board-room 50 participants
- Classroom style 80 participants
- Banquet 90 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 166 participants
- U-shaped Room 50 participants
- Board-room 50 participants
- Classroom style 80 participants
- Banquet 90 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 169 participants
- U-shaped Room 34 participants
- Board-room 34 participants
- Classroom style 72 participants
- Banquet 90 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 164 participants
- U-shaped Room 32 participants
- Board-room 34 participants
- Classroom style 72 participants
- Banquet 110 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 200 participants
- U-shaped Room 45 participants
- Board-room 44 participants
- Classroom style 92 participants
- Banquet 120 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 403 participants
- U-shaped Room 62 participants
- Board-room 58 participants
- Classroom style 168 participants
- Banquet 270 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 7 m
- Theatre style 589 participants
- U-shaped Room 90 participants
- Board-room 100 participants
- Classroom style 320 participants
- Banquet 440 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 6 m
- Theatre style 648 participants
- U-shaped Room 44 participants
- Board-room Configuration is not available for this hotel
- Classroom style 260 participants
- Banquet 390 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 7 m
- Theatre style 1085 participants
- U-shaped Room 142 participants
- Board-room Configuration is not available for this hotel
- Classroom style 600 participants
- Banquet 770 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 6 m
- Theatre style 1664 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 748 participants
- Banquet 1260 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Salon 9	20 m²	2 m	Configuration is not available for this hotel	Configuration is not available for this hotel	4 participants	Configuration is not available for this hotel	Configuration is not available for this hotel
Salon 5	30 m²	2 m	Configuration is not available for this hotel	Configuration is not available for this hotel	13 participants	Configuration is not available for this hotel	Configuration is not available for this hotel
Salon 8	32 m²	3 m	15 participants	Configuration is not available for this hotel	11 participants	12 participants	20 participants
Salon 7	33 m²	2 m	Configuration is not available for this hotel	Configuration is not available for this hotel	13 participants	Configuration is not available for this hotel	Configuration is not available for this hotel
Newfoundland	39 m²	2 m	40 participants	13 participants	18 participants	12 participants	20 participants
Prince edward island	43 m²	3 m	50 participants	19 participants	20 participants	12 participants	30 participants
Salon 6	46 m²	2 m	28 participants	Configuration is not available for this hotel	16 participants	21 participants	30 participants
Salon 4	50 m²	3 m	30 participants	16 participants	15 participants	21 participants	30 participants
New brunswick	53 m²	3 m	59 participants	18 participants	20 participants	24 participants	40 participants
Nova scotia	53 m²	3 m	59 participants	24 participants	20 participants	24 participants	40 participants
Saskatchewan	55 m²	2 m	59 participants	18 participants	20 participants	24 participants	40 participants
Salon 2	56 m²	2 m	34 participants	22 participants	21 participants	30 participants	40 participants
Salon 3	58 m²		34 participants	22 participants	21 participants	30 participants	40 participants
Confederation 6	60 m²	2 m	83 participants	25 participants	24 participants	32 participants	40 participants
York	67 m²	3 m	59 participants	26 participants	26 participants	40 participants	50 participants
The boardroom	69 m²	3 m	Configuration is not available for this hotel	Configuration is not available for this hotel	24 participants	Configuration is not available for this hotel	Configuration is not available for this hotel
Toronto	78 m²	2 m	135 participants	32 participants	32 participants	48 participants	60 participants
Algonquin	80 m²	2 m	104 participants	31 participants	32 participants	48 participants	70 participants
Confederation 3	94 m²	2 m	128 participants	36 participants	32 participants	48 participants	70 participants
Salon 1	99 m²	3 m	63 participants	32 participants	31 participants	39 participants	60 participants
Tudor 7	100 m²	3 m	140 participants	39 participants	42 participants	64 participants	70 participants
Lawrence	101 m²	2 m	156 participants	50 participants	50 participants	80 participants	100 participants
Library	105 m²	3 m	135 participants	36 participants	32 participants	68 participants	90 participants
Tudor 8	105 m²	3 m	145 participants	39 participants	44 participants	64 participants	80 participants
British columbia	107 m²	2 m	156 participants	53 participants	48 participants	60 participants	90 participants
Confederation 5	110 m²	2 m	144 participants	38 participants	44 participants	64 participants	80 participants
Manitoba	113 m²	2 m	156 participants	52 participants	50 participants	80 participants	100 participants
Mackenzie	114 m²	2 m	156 participants	50 participants	50 participants	80 participants	100 participants
Hudson	118 m²	2 m	156 participants	50 participants	50 participants	80 participants	100 participants
Fraser	122 m²	2 m	169 participants	36 participants	34 participants	72 participants	90 participants
Quebec	123 m²	3 m	171 participants	50 participants	50 participants	80 participants	90 participants
Alberta	125 m²	3 m	166 participants	50 participants	50 participants	80 participants	90 participants
Salon a	129 m²	3 m	169 participants	34 participants	34 participants	72 participants	90 participants
Salon b	129 m²	3 m	164 participants	32 participants	34 participants	72 participants	110 participants
Territories	170 m²	2 m	200 participants	45 participants	44 participants	92 participants	120 participants
Ontario	298 m²	5 m	403 participants	62 participants	58 participants	168 participants	270 participants
Ballroom	455 m²	7 m	589 participants	90 participants	100 participants	320 participants	440 participants
Imperial room	557 m²	6 m	648 participants	44 participants	Configuration is not available for this hotel	260 participants	390 participants
Concert hall	780 m²	7 m	1085 participants	142 participants	Configuration is not available for this hotel	600 participants	770 participants
Canadian	1193 m²	6 m	1664 participants	Configuration is not available for this hotel	Configuration is not available for this hotel	748 participants	1260 participants

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
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General equipment
Business services in the hotel

Screen
Flipchart
Videoconferencing
Audio and video equipment
Office
Podium
Day light
WIFI access
Slide projector
Syndicate rooms
Video equipment
Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Luxurious surroundings, refined Toronto accommodations, with knowledgeable Concierge, Business Center, Health Club and Indoor Pool. Each guest room offers modern comfort, in a historic, downtown Toronto luxury hotel. The new Fairmont Gold offers a boutique hotel experience with residential-style rooms and suites, access to the exclusive private lounge and includes breakfast, personalized concierge service and additional benefits. It's unlike anything seen before!

Rooms (26)
Suites (2)

Fairmont King NS

Max. number of persons: 2
Area: From 23 m² / 248 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Fairmont Queen NSNon contractual photo

Max. number of persons: 2
Area: From 23 m² / 248 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Fairmont Dbl / Dbl NSNon contractual photo

Max. number of persons: 4
Area: From 23 m² / 248 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Fairmont Luxury Double Room

Max. number of persons: 4
Area: From 23 m² / 248 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Fairmont Luxury Queen

Max. number of persons: 2
Area: From 23 m² / 248 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Deluxe King NSNon contractual photo

Max. number of persons: 3
Area: From 42 m² / 452 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Signature King NS

Max. number of persons: 4
Area: From 46 m² / 495 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Signature Dbl / Dbl NS

Max. number of persons: 5
Area: From 46 m² / 495 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Fairmont King Luxury

Max. number of persons: 2
Area: From 0 m² / 0 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Deluxe Queen NSNon contractual photo

Max. number of persons: 4
Area: From 46 m² / 495 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Deluxe Dbl / Dbl NS

Max. number of persons: 5
Area: From 46 m² / 495 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Fairmont Gold Ste King NS

Max. number of persons: 2
Area: From 42 m² / 452 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Fairmont Gold Ste 2 Dbl NS

Max. number of persons: 4
Area: From 42 m² / 452 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

King Bedroom SuiteNon contractual photo

Max. number of persons: 2
Area: From 65 m² / 700 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

One Bedroom Suite

Max. number of persons: 4
Area: From 65 m² / 700 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Fairmont Gold Sofabed NSNon contractual photo

Max. number of persons: 2
Area: From 60 m² / 646 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Junior Suite

Max. number of persons: 4
Area: From 46 m² / 495 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Luxury One Bedroom Suite

Max. number of persons: 4
Area: From 65 m² / 700 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Moderate Queen NSNon contractual photo

Max. number of persons: 2
Area: From 22 m² / 237 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Fairmont Gold King NS

Max. number of persons: 2
Area: From 24 m² / 258 sq ft

Fairmont Gold Dbl Dbl NSNon contractual photo

Max. number of persons: 3
Area: From 24 m² / 258 sq ft

Fairmont Gold Queen NS

Max. number of persons: 2
Area: From 21 m² / 226 sq ft

Fairmont Gold Studio Suite King NS

Max. number of persons: 2
Area: From 39 m² / 420 sq ft

Fairmont Queen NS Suite BedroomNon contractual photo

Max. number of persons: 2
Area: From 23 m² / 248 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Fairmont Gold Dbl / Dbl NSNon contractual photo

Max. number of persons: 4
Area: From 23 m² / 248 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Fairmont Gold King NSNon contractual photo

Max. number of persons: 2
Area: From 23 m² / 248 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Rooms

Luxury King Bedroom SuiteNon contractual photo

Max. number of persons: 4
Area: From 70 m² / 753 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Executive Suite

Max. number of persons: 4
Area: From 129 m² / 1389 sq ft

High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Suites

Our restaurants and bars

REIGN

Type of cuisine: French

A modern Canadian Brasserie with a traditional French touch., REIGN is a living celebration of the riches of Canada with three dining experiences - a restaurant, bar and bakery.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

17:30 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

LIBRARY BAR

Type of cuisine: Regional

Library Bar is temporary closed for renovations . We look forward to welcoming you back in the near future!

Lunch

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

CLOCKWORK CHAMPAGNE & COCKTAILS

Serving up a bubbly new cocktail offering, along with tasteful metropolitan fare on small plates, Clockwork is a swanky, easy kind of luxury - a place to see and be seen, and watch lobby life unfold.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Bad Air in 13-131

Brian Couples - 22/02/2021 Confirmed reviews ALL

There was a noticeable air quality issue in the room. My lungs and sinuses became congested and cleared up an hour after I left. I stayed there three weeks prior in a room just next to this one and there was no issue. Also, I was billed for breakfast and it was suppose to be included with my Gold upgrade. Also, I self parked in same lot next door and it cost $20, not $30 that the hotel was charging. I’m dissapointed.

Dear Brian L., Thank you for taking the time to share your comments concerning your stay at the Fairmont Royal York. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Mr. L., are we able to find a time convenient for you to speak? I would like to address any billing issues and to restore your faith in our services. When you find an opportunity can you please let me know a time and I will make myself available to speak. I can be reached at ja… Sincerely, Jason Canuel Director, Fairmont Gold

Great stay!

Anonymous Couples - 21/02/2021 Confirmed reviews ALL

Stayed for one night in a Fairmont Gold suite and loved it! The food was great and really enjoyed the bathroom essential oil infusers and Le Lebo products.

Dear Shredha, We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Taylor Hotel Manager

Great stay!

Christine Families - 20/02/2021 Confirmed reviews ALL

We had a very pleasant experience with the hotel. The reception was fantastic. She asked several questions to probe why we were at the hotel and made sure to accommodate our needs (e.g. arranged to have a microwave and fridge brought to our room).

Dear Christine, We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Taylor Hotel Manager

Very polite and SEDI ient staff. appears all Covid protocols are being met or exceeded

Donald R. Business - 19/02/2021 Confirmed reviews ALL

Very relaxing

Dear Donald, We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Canuel

Excellent from start to finish!

Nora Families - 19/02/2021 Confirmed reviews ALL

We had to travel to Toronto for medical reasons and chose the Royal York for our two night stay. I cannot say enough how excellent the service was. The staff were so polite and helpful during our stay. We also appreciated the COVID screening and felt very safe in the hotel. We ate in our room and the food was excellent!

Dear Nora D., We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We sincerely appreciate your feedback with regards to our All Safe Team. I will be pleased to share this with them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Canuel

Disappointed -- stayed in a Gold Suite -- expectations not met

Disappointed C. Couples - 17/02/2021 Confirmed reviews ALL

PLEASE KEEP THIS FEEDBACK JUST BETWEEN US __ MY OBJECTIVE IS NOT TO NEGATIVELY RATE YOU __ BUT TO HELP YOU BETTER YOUR SERVICE?OPERATIONS FOR THE FUTURE . I understand that we are in Covid -- however expected a much better experience for the "full" price paid in a Gold Suite on St Valentine's Day. Room service phones often were not working, had to go down to Lobby to ensure Dining in Order would be even accepted - this happened for both Dinner & Breakfast. The Gold Suite was so highly marketed that it was a big disappointment -- the Price of the Room did not par up with the experience received -- especially on St Valentine. For Dinner menu -- Oysters advertised as a Special Offering not even available on St Valentines????

Dear Carmine M., Thank you for taking the time to tell us about your experience at the Fairmont Royal York. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every C.; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located, Good stay

Anonymous Couples - 17/02/2021 Confirmed reviews ALL

A lovely Valentines Day experience, a magical weekend !

Dear Rene, We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for recognizing Kavan, he is a true asset for our team and hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Taylor Hotel Manager

Great bed, but very loud with little sleeo

Jordan Couples - 17/02/2021 Confirmed reviews ALL

Heard neighbours on both sides of the walls and across the hall along with every single trip to the ice machine. Room service was great (except for the $6 charge every time we ordered food, more expensive than Uber eats) Oysters were terrible. Bed and view from room were great.

Dear Jordan, Thank you for taking the time to share your feedback regarding your recent stay. Please accept my sincere apologies that you did not have an amazing time with us. I appreciate you sharing specific notes on your experience, such as the noise and the delivery fee, so that we can continue to work on our service and product offering. Should you plan to stay with us again, please reach out to me directly. I would appreciate the opportunity to create a great memory for you at our property and would be happy to extend a preferred rate. I appreciate you choosing to spend time with us, and I do hope we are able to welcome you back again. Sincerely, Liz Hovey-Smith Director, Rooms

Great time

Anonymous Couples - 17/02/2021 Confirmed reviews ALL

excellent staff experience could have been less wait time/ answering in room call due to understaffing. In room dining was a bit of a nightmare, but nevertheless … the overall cleanliness and experience was exceptional!

Dear Christina, We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Taylor Hotel Manager

Good, comfortable, clean stay.

Adam J. Couples - 17/02/2021 Confirmed reviews ALL

Great room. Great service. Staff was excellent. Would like to see more vegan food options.

Dear Adam We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will be sure to share your feedback regarding vegan options on our menu with our Culinary Team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Canuel

Dissatisfied

Chadi H. Couples - 17/02/2021 Confirmed reviews ALL

I was looking forward to spend my birthday/Valentines day with my Fiance at the Fairmont, however from the moment of checking in it was clear that the hotel was under staffed and lines were very long. Upon reservation and check-in I informed in advance that I will be having a pet with me and requested a few items to assist with that, such as doggy blankets, bowls (for water and food), and scissors (to open up the package of food for her). I literally had to call twice to get the things I requested and waited roughly 3 hours.... to the point where I asked one of the room service attendants that just happened to be near my room to assist (they were helpful but didn't have all of things on them). My dog didn't eat or drink anything until much later on, so I decided to give her water in a glass that was in the bathroom.... after going through that it was clear that this stay wasn't going to be easy so we decided to take the dog back home to our neighbors (we had to make a 2.5 hour trip to have the arranged), so we can spend the night with no headache since the team wasn't very helpful, so we requested the valet which we were told it would take 15-20 minutes, once we came downstairs at that time it wasn't ready, but we were assured that it's almost here so we waited outside in the cold for a bit but that also turned into another 15 minutes on top. additionally, there was only one set of towels in the bathroom, which also wasn't enough, and the bed sheets had stains on them. This has never been the case before when I stayed with you guys. lastly, The room service food took long to arrive for breakfast the next morning, which is understandable since you were busy and understaffed, however when it finally did arrive an hours after ordering it was very cold, at that point we just wanted to leave so we didn't even bother asking to for a later checkout time (it was provided to us as part of the package) and just wanted to go home.... I'm sorry to leave this review but the Fairmont needs to know what is happening so it doesn't reoccur in the future.

Dear Chadi, Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Royal York. Thank you for taking the time to speak with me earlier today, once again, I am sorry. As shared, my direct phone line is 41… or email direct to ia… and I will ensure you are well cared for when the time comes to stay with us again in the near future. Thank you for the opportunity to restore your faith in our hotel. Sincerely, Ian Taylor, Hotel Manager

Noisy

Stephen H. Couples - 17/02/2021 Confirmed reviews ALL

We chose the "newly renovated rooms" or so the website said. We could easily hear the people in the rooms on either side of us. At 11pm we complained twice about the noise and hotel staff addressed it. In the morning we could hear the people on the other side of us speaking in their room. Noise proofing was terrible for what we thought was a top line hotel. Overall the noise detracted from the visit. Room was comfortable.

Dear Stephen, Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Royal York. I am sorry that we did not deliver on the expectations from our room product offering and then the subsequent noise that led to a less than comfortable night. Your feedback is incredibly valuable and allows to us evaluate our offerings and services, we will be reviewing the clarity of the room descriptions and the noise is a bit more challenging to eradicate, however, we will be looking at what more steps we can take. Thank you for the time invested to share your experience with us and I look forward to welcoming you back in the future. Sincerely, Ian Taylor Hotel Manager

Expectations weren’t met, truly disappointed

Kinza J. Couples - 17/02/2021 Confirmed reviews ALL

My first stay with Fairmont was way better than this recent stay. Problems had began as soon as I entered the hotel, there were issues from checking in to getting the wrong room type to none of the services being available on time. The hotel tried to accommodate but it wasn’t enough. We had to wait ages to get our car from valet, it always went beyond the expected time reserved to get my car. The Chrome cast service in our room wasn’t functioning, calling in room dining was not available the first day to order breakfast. The entire stay was not what I had imagined from my previous experience it truly varied. I’m honestly disappointed and sad.

Dear Kinza, Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Royal York. Kinza, I am sorry. You have become accustomed to a level of service that is exceptional at the Royal York and we failed you this past stay. I am going to review your comments with the team and either myself or Jason Canuel, Director of Fairmont Gold will be back in touch with you to speak about how we can restore your faith in us. Sincerely, Ian Taylor Hotel Manager

Wonderful Service

Ns Couples - 17/02/2021 Confirmed reviews ALL

We live in TO so I'm familiar with the reputation and atmosphere at Fairmont Royal York. I've long frequented their library bar (it's a birthday tradition of mine), Clockwork is beautiful (a vast improvement to the old lobby!) and the live music and ambience at Reign is spectacular. It's truly unfortunate that all of these wonderful things have to temporarily shutdown but the charm and indulgence I remembered was definitely present in our stay in the gold room over New Years Eve. The atmosphere, food and aromatherapy shower were great. I appreciate the additional touch of providing a chef's plate with hors d'oeuvres upon our arrival. And I'm especially appreciative of the concierge and hotel staff - every interaction was pleasant and up lifting. We stayed for 2 days and felt refreshed and relaxed. I would love to return when everything re-opens so I can experience Fairmont to it's fullest. Especially that 18th floor lounge!

Dear Nisha S., We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to have read that you did not receive your welcome drink invitation. We will certainly be sure that there will be no repetition in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Unsatisfied Due To Inaccurate Fairmont Gold Email

J Couples - 17/02/2021 Confirmed reviews ALL

Please don’t email us stating that the gold lounge is open when it is not, we were lied to over email. Gold concierge stated is was open but it was not, if we knew we wouldn’t have booked a gold room for $300+. IRD employees were also rude to us.

Dear Jarrett, Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Royal York. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for the information initially provided in our pre-arrival email. The Fairmont Gold Lounge was originally only to be opened to arrivals and departures. With an increase in reservations we made the decision to close the Lounge as there was concern over having too many people in a small space. We made this decision to protect guests and colleagues during these times. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely,

False expectations

Anonymous Couples - 17/02/2021 Confirmed reviews ALL

Bought the Valentines Day package. Room to small, no extra romantic gestures in the room, the package came with a dinner, that we did not receive. Had to order take out. breakfast is what saved our time.

Dear Mr. I., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Royal York. Please allow me to express my sincerest apologies that we did not deliver an exceptional experience this past weekend and that you left us disappointed. I have made an adjustment on your account with us as you were not able to enjoy dinner at the hotel as you had planned. I would be happy to chat over the phone if you wish to discuss your experience further. Should you wish to return to our property in future, please reach out to me directly so that I can arrange a preferred rate and personally oversee your experience. I am very sorry that we were not able to create a positive memory for you this past weekend. I do hope that we are able to regain your trust during a future stay. Sincerely, Liz Hovey-Smith Director, Rooms

Above and beyond service! Fantastic rooms and hospitality.

Valentina R. Solo - 16/02/2021 Confirmed reviews ALL

My stay at the Fairmont Royal York was perfect! From the moment I was greeted by Jason the hotel manager I felt instantly at home. He went above and beyond to assure my stay was everything I asked for and more. anticipating any needs I had and always delivering with such care and class! I was beyond impressed with the suite. Every detail so luxurious from the fine china plates to the unique aromatherapy shower experience and quality bedding I felt like royalty. Leni in housekeeping took great care to assure I had everything I could possibly need in the room. To say my stay was great is an understatement. I will 100% be returning and would love to compliment and thank Jason, the true star at the Royal York for making this the best staycation of my life. Every little detail made this experience unforgettable. Thank you from the bottom of my heart.

Dear Valentina, We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for recognizing Jason, he is indeed an asset to our hotel, he is a gem! I have shared your review with him directly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Taylor Hotel Manager

It wasn't the same as usual

Nancy Couples - 16/02/2021 Confirmed reviews ALL

I am not one to complain and obviously during the pandemic, everything is a bit "off". However, I did have some issues that affected our stay on February 13-14. I booked back in December for my husband's birthday. Check-in and valet were smooth and great service. The room around the corner from ours had their room service cart with discarded food left outside of their room from the moment we arrived until when we checked out, a minor annoyance but that was okay. I had put in the notes for our reservation that it was my husband's birthday. At around 6:00pm I called to see if a piece of cake or something could be brought to our room, but for over 15 minutes I couldn't reach anyone - I tried royal service, concierge and in-room dining. It was really frustrating, so I sent an email asking if we could be accommodated and the response back was that they were busy and to keep trying to call. We finally got a hold of them at 7:55pm, and in-room dining said they couldn't take any food orders at all as they were too busy. This was really disappointing. My last note is that the temperature of the shower in room 8-127 was lukewarm at best. I was going to book for a business overnight stay in the next week, but now I am unsure.

Dear Nancy, We very much appreciate your comments regarding your stay at the Fairmont Royal York. First and foremost, I am sorry. We did not deliver on the expectation that you had nor did we deliver on our reputation that you have come to enjoy. Nancy, I recognize that you may be concerned about a future stay, however, I want to offer my personal assistance for your next reservation, if you would like to return next week while on the business trip, please contact me directly and I will assist in the reservation process and providing a complimentary room upgrade and I would also like to extend complimentary breakfast for you as well. I am confident that we are much better overall than the experience you received and would love the opportunity to restore your faith. My direct email is ia… Nancy, once again, I am sorry. Thank you again for sharing your experience. Sincerely, Ian Taylor Hotel Manager

Perfect

Jameel Families - 16/02/2021 Confirmed reviews ALL

Very relaxing

Dear Jameel, We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Taylor Hotel Manager

Great staff

Amanda Families - 16/02/2021 Confirmed reviews ALL

Unfortunately had a room with a broken heater. I informed the staff and very quickly they had us in a new room and made sure that it was super warm for us when we got there. Fantastic customer service!

Dear Amanda, We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to have read about the broken heater, however, the responsiveness of the team being timely and efficient. Thank you for the recognition of the great service provided. I look forward to seeing you again in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Taylor Hotel Manager

Our most recent 20 reviews

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Fairmont Royal York 5 stars

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Fairmont Royal York

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General equipment

Business services in the hotel

Our accommodation(s)

Fairmont King NS

Fairmont Queen NSNon contractual photo

Fairmont Dbl / Dbl NSNon contractual photo

Fairmont Luxury Double Room

Fairmont Luxury Queen

Deluxe King NSNon contractual photo

Signature King NS

Signature Dbl / Dbl NS

Fairmont King Luxury

Deluxe Queen NSNon contractual photo

Deluxe Dbl / Dbl NS

Fairmont Gold Ste King NS

Fairmont Gold Ste 2 Dbl NS

King Bedroom SuiteNon contractual photo

One Bedroom Suite

Fairmont Gold Sofabed NSNon contractual photo

Junior Suite

Luxury One Bedroom Suite

Moderate Queen NSNon contractual photo

Fairmont Gold King NS

Fairmont Gold Dbl Dbl NSNon contractual photo

Fairmont Gold Queen NS

Fairmont Gold Studio Suite King NS

Fairmont Queen NS Suite BedroomNon contractual photo

Fairmont Gold Dbl / Dbl NSNon contractual photo

Fairmont Gold King NSNon contractual photo

Luxury King Bedroom SuiteNon contractual photo

Executive Suite

Our restaurants and bars

REIGN

LIBRARY BAR

CLOCKWORK CHAMPAGNE & COCKTAILS

Our guest reviews for Fairmont Royal York

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Fairmont Royal York