Hotel - Claremont Club & Spa - A Fairmont Hotel
Fairmont Hotel Fairmont Hotel

Claremont Club & Spa - A Fairmont Hotel

4.4/5 4,262 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
    • Outdoor playground for children (Paying)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
  • Cash machine

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
    • Outdoor unheated pool
    • Natural swimming pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
    • Outdoor playground for children (Paying)
  • Tennis  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 6 meeting room(s)
  • Self service business centre
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In order to better serve our guests we have implemented a Resort Experience Fee that provides access & privileges to the very best of Claremont. The $35 resort fee is per room/per night, subject to applicable taxes, and automatically added to your folio.

Hotel location

Your meetings and events

Located 12 miles from downtown San Francisco, the Claremont offers over 20,000 square feet of flexible meeting space high atop the scenic Berkeley/Oakland Hills. Our hotel provides state-of-the-art facilities for any size event.Two elegant and historic ballrooms, Claremont 4,779 sq ft and Empire - 4,069 sq ft are used for trade shows, larger general sessions, exhibit space, weddings and seminars.Over 10,000 sq ft of our meeting space offers panoramic views of San Francisco Bay, Downtown San Francisco, The Golden Gate Bridge.

Claremont Club & Spa - A Fairmont Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Grizzly Peak 0 m2 0 m 0 0 14 0 0
Kensington 0 m2 0 m 0 0 18 0 0
Skyline A and B 0 m2 0 m 312 0 40 0 228
Hillary Tenzing Room 74 m2 3 m 0 0 14 0 0
Lanai 90 m2 3 m 90 39 40 50 48
EMPIRE 443 m2 0 m 450 54 56 216 312
    • Screen
    • Flipchart
    • Video camera
    • Audio and video equipment
    • Office
    • Lectern
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Fine Cuisine
    • Wedding ceremony
    • Wedding co-ordinator

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The Claremont features 279 tastefully appointed guestrooms that offer historic charm and casual California elegance. No two rooms are alike.Each room presents a different experience and many offer one of a kind views of the San Francisco Bay.

  • 276 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.4/5 ALL Rating 4,262 reviews

Our guest reviews for
Claremont Club & Spa - A Fairmont Hotel

100% genuine reviews from our guests

Find out more
Anonymous Couples - 13/02/2020 Confirmed reviews ALL

Good overall experience but was disappointed that I called ahead to say that my boyfriend was celebrating his birthday and nothing was done at the property to greet him in spite of guest services saying they would either leave a special amenity in our suite or have a cake for him at our dinner at Limewood.

Hp Solo - 13/02/2020 Confirmed reviews ALL
« Nice hotel with a few problems »

The exit was always broken causing me to get stuck for 10 minutes and therefore late for the party I was attending. The walls were so paper thin I literally had to listen to the person snore in the room next door all night. The bathrooms in the room while small were nicely done. There is no vending machine anywhere to get a reasonable priced bottle drink so that I didn’t have to pay $8 for a can in the room.

Takela J. Business - 12/02/2020 Confirmed reviews ALL
« Another Amazing Visit »

I was very please with the accommodations of Fairmont. Having been a guest at the facility many times over the last 15 years, I was very please with the renovations. The customer service provided to our group from valet service for me to housekeeping was exceptional. After canceling my reservation because of concerned about early check in, someone from the local hotel reached out to email able to help me re-book and provide an opportunity to regain my business. I will definitely be returning.

Anonymous Friends - 12/02/2020 Confirmed reviews ALL
« Pleasant stay »

Courteous staff with a nicely appointed room ...received an upgrade to a view room without asking, and overall was a wonderful relaxing visit.

Our hotel has responded to the review
Our hotel has responded to the review

Good Day Ms. C., Thank you for sharing your feedback in regards to your recent stay at the Claremont Club & Spa. My name is Matthew Felton; I am the Director of Housekeeping and am thrilled you enjoyed your stay with us. I will certainly share your kind words with our Team. If there is anything that I can personally do to coordinate an upcoming reservation please do not hesitate to reach out to me directly at my, ma… email address. Thank you for staying with us and we hope to welcome you back soon! With Warm Regards, Matthew Felton

Adrianne Solo - 12/02/2020 Confirmed reviews ALL
« Lovely locale, i was well cared for »

Appreciated the upgrade, will definitely return

James C. Families - 12/02/2020 Confirmed reviews ALL
« Comfortable accommodations »

I really enjoyed the bed- excellent mattress, pillows, and duvet. I appreciated the ability to adjust the room temperature ( I like it warm). Nice bathroom, good shower (although my son, staying in #467, did complain about the low flow in the shower). I appreciated the pleasant attitude of the staff in general, and the two concierges I dealt with (both happened to be women). I ate at your main restaurant three times- the food was very good each time, but the service quality varied a bit. Dinner on Thursday was great, although when I inquired about a single-malt Scotch menu, that was not available. Many high-end restaurants (at least in Chicago) tend to provide this. Breakfast on Friday was good, very efficient service. Late lunch in the bar on Saturday, the food was very good, but the service was sluggish at best: it took a long time for the food to arrive, and two of the three orders were slightly incorrect (the salad arrived with out the requested grilled chicken add-on, and my son's burger lacked the avocado on the side. These problems were quickly corrected. My order was perfect. One other thing: I know that I reserved a Standard Room, and received the "Zoomer" package discount. I appreciate that. However, my room was directly across from the trash removal area (as well as the general delivery area). The trash was picked up at 7:00AM on Friday. I did ask the concierge if this was a daily occurrence. She informed me that it was only on a Mon/Wed/Fri schedule. I really enjoyed the peace and quiet in my room, and did not want to change rooms, particularly since I was on Chicago time, as was awake well before the trash pick-up. I do intend to stay at the Claremont again when I'm in Berkeley. Are there Standard Rooms that are not located near the trash/delivery area, or would I need to upgrade to a different area of the hotel?

Mella B. Couples - 12/02/2020 Confirmed reviews ALL
« Better the second time »

This was our second stay at the Claremont Club and Spa, which is the nicest hotel in Berkeley , Ca. The entire staff was was very helpful and cordial. We Will be staying there again.

Lisa Couples - 11/02/2020 Confirmed reviews ALL
« Iconic hotel that lives up to its name in service, amenities, and cuisine. »

It was my birthday, and I told the reservation agent on the phone, but I didn’t expect the waitress in the restaurant to know, and was delighted when she brought dessert on the house. I will be thrilled to return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa , Thank you for choosing to stay with us and taking the time to share such valuable insight. It is a pleasure to receive your kind feedback. We will be delighted to share and celebrate it with our team! We would be supremely grateful if you might also consider sharing this feedback on TripAdvisor. This resource is vital to our online reputation and your voice would be a tremendous addition to the Claremont story. https://www.tripadvisor.com/Hotel_Review-g32066-d80965-Reviews-Claremont_Club_Spa_A_Fairmont_Hotel-Berkeley_California.html We hope to have the opportunity to welcome you back again in the near future! Warm Regards, Audrey Lequerler Food and Beverage Manager

Mark F. Business - 10/02/2020 Confirmed reviews ALL

Overall, very good.

Kurt Business - 10/02/2020 Confirmed reviews ALL
« Beautiful views, great amenities »

Only thing better than the views of the San Francisco skyline and the Golden Gate bridge was the friendliness of the staff. Everyone, and I mean everyone from front desk to concierge to bell hops, I encountered was so helpful and pleasant. The Club amenities, including the outdoor heated lap pool and locker room were fantastic. My room seemed recently updated, great decor - only issue I was facing away from the city/bay views. But got to enjoy the views from the common spaces and conference rooms. Thank you!

Alexis U. Couples - 07/02/2020 Confirmed reviews ALL
« Great overall stay »

We had a great weekend stay overall. However, in our room the shower had very little water pressure anyway we turned the knob. In addition, it took 20 minutes for the hot water to come on. Those were the downsides.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. U., Thank you for choosing to stay with us and taking the time to share your valuable insight. We take great pride in providing an outstanding experience for our guests. Your feedback is truly appreciated and has been shared with our team members. This valuable insight has been taken to heart and our engineering team is following up regarding the water and temperature challenges experienced. Please accept our sincere apologies for the discomfort experienced. We appreciate your time and hope to have the opportunity to welcome you back in the near future. Warm Regards, Peter Houston Director of Rooms

Njett Families - 07/02/2020 Confirmed reviews ALL
« Very comfortable »

I was visiting family in the area so didn’t have time to enjoy any of the amenities—spa etc so will definitely need to come back with more time to do that. Would love to have all the details about what is available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. J., Thank you for choosing to stay with us once again. It was an honor to welcome you back and we are truly grateful for your loyalty! Our team takes great pride in ensuring an outstanding experience for our guests. Your valuable feedback will help us continue to focus our improvement efforts. Please know how much we appreciate your time and consideration. It is our pleasure to be at your service and we hope to have the opportunity to welcome you back in the near future. Warm Regards, Peter Houston Director of Rooms

Anonymous Families - 07/02/2020 Confirmed reviews ALL
« Fantastic experience »

The room was gorgeous as was the view. We had requested a rollaway bed and were thrilled that we still had ample room overall.

Our hotel has responded to the review
Our hotel has responded to the review

Good Day Ms. C., Thank you for taking the time to share your feedback in regards to your recent stay at the Claremont Club & Spa. My name is Matthew Felton; I am the Director of Housekeeping here and I am thrilled that you enjoyed your stay with us! We hope to welcome you back soon, and if there is anything that I can personally do to coordinate your reservation please do not hesitate to reach me at my, ma… email address. Thank you very much for staying with us and we hope to see you back soon! With Warm Regards, Matthew Felton

Anonymous Friends - 07/02/2020 Confirmed reviews ALL
« Well located. »

Room heat was not working. We appreciate the water, although we were not told that you have water for your customers at the front desk. I found out because I asked if you had somewhere that sold water. It would be helpful to have a store for snacks, when your restaurants are closed. Front desk - you have one person up there who is not as friendly as the others. The new restaurant - food was great but the staff was horrible. The service, itself was poor. However, I realize that it is a new restaurant and it takes time for things to begin running smoothly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., Thank you for choosing to stay with us during your recent visit. Your candid feedback is very much appreciated and we are truly sorry your experience was so disappointing. Our goal is to take this insight to heart and implement the necessary changes in order to improve the experience of our valued guests. We are following up internally in the areas we fell short and will ensure the necessary lessons are learned. Would you perhaps be willing to provide a bit more insight regarding the Front Desk service challenges? We would greatly appreciate the opportunity to make this up to you in the future. it will be my sincere pleasure to serve as your personal contact if we do have the honor of welcoming you back. Warm Regards, Peter Houston Director of Rooms

Lotoya V. Business - 06/02/2020 Confirmed reviews ALL
« Paradise on the Bay »

From the moment I arrived I felt the luxury brand of the Claremont Club. I was greeted by the doormen, Hotel check in staff were friendly, I was allowed to check-in early and my room was just beautifully designed. The decor in the hotel was absolutely beautiful. I loved every moment of my two night stay at the hotel. I will return in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. V., Thank you for choosing to stay with us and taking the time to share such valuable insight. It is a pleasure to receive your kind feedback. We will be delighted to share and celebrate it with our team! We would be supremely grateful if you might also consider sharing this feedback on TripAdvisor. This resource is vital to our online reputation and your voice would be a tremendous addition to the Claremont story. https://www.tripadvisor.com/Hotel_Review-g32066-d80965-Reviews-Claremont_Club_Spa_A_Fairmont_Hotel-Berkeley_California.html We hope to have the opportunity to welcome you back again in the near future! Warm Regards, Peter Houston Director of Rooms

Bill Couples - 06/02/2020 Confirmed reviews ALL
« World Class. »

Couldn’t have better.

Gita J. Couples - 06/02/2020 Confirmed reviews ALL
« Nice hotel and fitness center »

We came for one night getaway. We started our trip with the spa. We both got massages. We were both pretty disappointed in the spa. It’s old and small and doesn’t warrant the price tag. The treatments were ok. The spa itself is just very small and old. Tiles are all chipped and falling apart. There’s mold in the showers and the fixtures are old. The dressing rooms are small. I would not come back to this spa. The pricing is way overpriced. On the other hand the hotel and rooms were very nice. The fitness center was a highlight. We worked out and swam. It was great and much more updated and new than the spa!

Anonymous Business - 05/02/2020 Confirmed reviews ALL
« Good Stay »

Stay was clean and comfortable.

Js 2. Business - 05/02/2020 Confirmed reviews ALL
« Beautiful Hotel! »

Great Hotel, Great room, great food and drinks at restaurants etc. What was not great was the check in process, it was brutal. One employee working. The computer was apparently having issues "again" as she described. My room was questionable whether it was ready or not so she asked me to wait to the side of the kiosk. She offered to have me go to the restaurant or to a sitting area. I needed to check in and get to a event. So I awkwardly waited to the side. She then proceeded to help others. After 15 minutes or so I had to interrupt her why she was helping another guest and she proceed to get me my key. The other guest was now upset. All of this was at 4:15 in the afternoon. There was a line 10 deep behind me. This whole process took me 40 minutes, made me scramble to get to an event.l Not what I would expect from the Fairmont! I don't blame her. She did the best she could with the resources she had. I think your process is broken, I feel you are short staffed. I think your computer or data feeding it is way outdated. I get 10 x better service from Hilton hotels. I travel frequently. The amount I paid for this room I would expect a seamless check in from the moment I stepped foot in that hotel. I avoided that desk the rest of my trip. My entire family has been born and raised in the bay area. The Bay Area, This hotel, This location is is my DNA. I want so bad to bring my wife and family back there for a mini vacation back but the experience really ruined the whole thing for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for choosing to stay with us and taking the time to share your valuable insight. We take great pride in providing an outstanding experience for our guests. Please accept our sincere apologies for the delayed response. Your feedback is truly appreciated and has been shared with our team members. I would like to genuinely apologize for the delay in your arrival experience as this is definitely not our standard here at Claremont. We continously are trying to improve our guest experience here on property and your valuable insight has been taken to heart and will be utilized to focus our improvement efforts. For the inconvenience, I would love to offer you a complimentary upgrade during your next visit with us. Please do not hesitate to contact me while planning your next visit and I would be happy to serve as your personal concierge to ensure a seamless experience. We appreciate your time and hope to have the opportunity to welcome you back in the near future! Warm Regards, Frank Flynn Front Office Manager

Tessa Families - 05/02/2020 Confirmed reviews ALL
« Relaxed stay »

Staff very accomodating. On my first night my room was very noisey, the staff moved me immediately. Apart from this the stay was terrific.

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