Fairmont Copley Plaza 4 stars

Customer review rating 4.5/5 7,287 reviews

Fairmont Copley Plaza
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+ 17 Services

Hotel extras

  • Luxury "Grande Dame of Boston", charming guests for over a century

  • On-site dining at award-winning restaurant, serves breakfast, lunch, dinner & late night bites

  • Schedule walks around the city with Canine Ambassador Carly Copley, an adorable black Labrador

  • 24-hour access to complimentary on-site 3,000 sq-ft state-of-the-art rooftop fitness center

  • Easy access to 2 metro stations: Back Bay Station & Copley Station (both a 2-minute walk away)

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Cash machine
Catering
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-beingPaying
  • Bicycles rentalPaying
Business services
  • 15 meeting room(s)
  • Conventions hotel
Information message

Hotel location

Fairmont Copley Plaza

138 St James Avenue
02116
boston
united states

Tel: +16172675300

Fax: (+1)6172677668

Check-in from 15h00

Check out up to 12h00

  • By plane

    GEN EDWARD LAWR LOGAN INTL APT  At 4.83km / 3 miles

  • By plane

    MANCHESTER AIRPORT  At 80.47km / 50 miles

  • By plane

    THEODORE FRANCIS GREEN STATE APT At 96.56km / 60 miles

GPS :42.349263, -71.076357

Companies

  • JOHN HANCOCK TOWER 0.16 km / 0.1 mi
Companies

Your meetings and events

Fairmont Copley Plaza features both extravagant and intimate settings including a Grand Ballroom which can accommodate up to 1100 delegates.State-of-the-art technology is featured in all of the meeting rooms and comprehensive business services are also available.The staff at Fairmont Copley Plaza pride themselves on providing warm and gracious hospitality to make your Boston meeting memorable. 13 rooms with 23000 square feet of meeting space.

15 

meeting rooms

From 1 to 800 

attendees

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

Our accommodations

Fairmont Copley Plaza offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind. Guestrooms feature business amenities as well as more common amenities like 46" LCD HDTV, telephone, hair dryer, minibar, plush bathrobes, digital safe, windows that open Keurig Coffee and more. All guestrooms and suites are non-smoking.

Fairmont Queen

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Deluxe King

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Deluxe 2 Doubles

  • Max. number of persons: 5
  • Area: From 33 / 355 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Studio Suite King

  • Max. number of persons: 3
  • Area: From 39 / 420 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Signature King

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Fairmont Gold King

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Fairmont Gold 2 Doubles

  • Max. number of persons: 5
  • Area: From 23 / 248 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Fairmont Gold Signature King

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Fairmont Gold Signature 2 Queens

  • Max. number of persons: 5
  • Area: From 23 / 248 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Fairmont Gold Studio King

  • Max. number of persons: 3
  • Area: From 39 / 420 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Fairmont King

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Fairmont 2 Doubles

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Signature 2 Doubles

  • Max. number of persons: 5
  • Area: From 36 / 388 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Signature 2 Queens

  • Max. number of persons: 5
  • Area: From 36 / 388 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Fairmont Gold Queen

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Fairmont King Wheelchair

Accessible room
  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Fairmont 2 Doubles Wheelchair

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Deluxe King Wheelchair

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Studio Suite King Wheel

  • Max. number of persons: 3
  • Area: From 39 / 420 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Fairmont Gold King Wheelchair

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Fairmont Gold 2 Doubles Wheelchair

  • Max. number of persons: 5
  • Area: From 27 / 291 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Fairmont Gold Studio King ADA

Accessible room
  • Max. number of persons: 3
  • Area: From 39 / 420 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Moderate Queen

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Deluxe Room with 1 kingsize bed, Club Floor

  • Max. number of persons: 3
  • Area: From 39 / 420 sq ft
  • Bathrobe
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

OAK Long Bar + Kitchen

Type of cuisine: Regional

OAK Long Bar + Kitchen is an exciting American brasserie restaurant in the heart of Boston's Back Bay. Enjoy specialty, hand crafted cocktails at the exquisite coppertop bar and a farm to table menu featuring local ingredients and purveyors.

Lunch

07:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OAK Long Bar + Kitchen

Non contractual photo

Recently voted "#1 Hotel Bar," OAK Long Bar + Kitchen offers an unforgettable food and beverage experience in one of the most iconic dining rooms in the city. It features exceptional craft cocktails, classic American wines, and a local and seasonal menu.

Our guest reviews for
Fairmont Copley Plaza

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

7,287 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,106 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Beautiful downtown location, enjoyed my stay very much

Customer review rating 4.5/5

Margaret D. Business - 19/03/2020 Confirmed reviews ALL

I would like to send a 5 star shout out to Ben, who was more then helpful with Miss Maggie, and had a contagious smile and gentle soul!!! You are very lucky to have him and I was blessed to meet him!!! I would say possibly get a few hair dryers. I didnt bring mine and none in the room.

Dear Ms. D., We very much appreciate your comments regarding your stay at the Fairmont Copley Plaza. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that I have share this feedback specifically with Ben and his colleagues so that we may continue to celebrate his dedication and hard work to providing excellent service. You could not have said it better, we are very lucky to have Ben on our team. If you wish to share your experience with fellow travelers visiting Boston, please take a moment to write a review on TripAdvisor by following this link https://tinyurl.com/Copley-TripAdvisor-Review Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Rasmussen Royal Service and Guest Loyalty Manager pe…
Customer review rating 4.5/5

Lauren Families - 17/03/2020 Confirmed reviews ALL

Location was great and lobby was beautiful. One of our two rooms was ready prior to 3pm. We were disappointed that we were told that we would receive a call when our second room was ready, but by check-in we did not hear anything, we called the lobby, and our room was already ready. One room was supposed to be handicap accessible, however, there was a standard shower-tub and we were not told that this would be the case.

Good stay although very short

Customer review rating 4.5/5

R H. Solo - 16/03/2020 Confirmed reviews ALL

I only stayed overnight but everything was very good.

Beautiful, fun, central.

Customer review rating 4.5/5

Jay Couples - 16/03/2020 Confirmed reviews ALL

We had a fun trip.

Dear Mr. I., We very much appreciate your comments regarding your stay at the Fairmont Copley Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team, more specifically with out door team so that we may celebrate and recognize them for their hard work and diligence to provide a warm welcome to Fairmont Copley Plaza. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Rasmussen Royal Service and Guest Loyalty Manager pe…

Great location

Customer review rating 4.5/5

Anonymous Friends - 16/03/2020 Confirmed reviews ALL

Very nice! Good breakfast

Dear Peyton B., We very much appreciate your comments regarding your stay at the Fairmont Copley Plaza. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you wish to share your experience with fellow travelers visiting Boston, please take a moment to write a review on TripAdvisor by following this link https://tinyurl.com/Copley-TripAdvisor-Review Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Rasmussen Royal Service and Guest Loyalty Manager pe…

I love this hotel

Customer review rating 4.5/5

Anonymous Business - 16/03/2020 Confirmed reviews ALL

my third time staying here; makes my introduction to Boston amazing

Exceptional staff and pleasant surroundings.

Customer review rating 4.5/5

Marianne S. Business - 16/03/2020 Confirmed reviews ALL

Great

Dear Ms. S., We very much appreciate your comments regarding your stay at the Fairmont Copley Plaza. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you wish to share your experience with fellow travelers visiting Boston, please take a moment to write a review on TripAdvisor by following this link https://tinyurl.com/Copley-TripAdvisor-Review Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Rasmussen Royal Service and Guest Loyalty Manager pe…

Amazing stay

Customer review rating 4.5/5

Tara C. Couples - 16/03/2020 Confirmed reviews ALL

The staff was so wonderful, went above and beyond. We had a wonderful time and will only stay there now for future Boston trips. Thank you for everything!

Dear Ms. C., We very much appreciate your comments regarding your stay at the Fairmont Copley Plaza. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you wish to share your experience with fellow travelers visiting Boston, please take a moment to write a review on TripAdvisor by following this link https://tinyurl.com/Copley-TripAdvisor-Review Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Rasmussen Royal Service and Guest Loyalty Manager pe…

Excellent location, very clean hotel

Customer review rating 4.5/5

Janet Couples - 16/03/2020 Confirmed reviews ALL

Our experience was wonderful. The hotel is clean and the food/ drinks very good!

Dear Ms.M., We very much appreciate your comments regarding your stay at the Fairmont Copley Plaza. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you wish to share your experience with fellow travelers visiting Boston, please take a moment to write a review on TripAdvisor by following this link https://tinyurl.com/Copley-TripAdvisor-Review Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Rasmussen Royal Service and Guest Loyalty Manager pe…

Fine, not spectacular

Customer review rating 4.5/5

Anonymous Families - 16/03/2020 Confirmed reviews ALL

Two nights sharing a floor with a pot smoker and alarms going off at 10:30pm. Interior room had the worst view I hav ever had in Boston. Everything seemed dusty. The room was fine, but the very old fridge made high-pitched, incessant noise, the shower had terrible pressure and the toilet didn't always flush. The coffee was of the absolute worst quality (Kurig Green Mountain) of any hotel I have stayed recently and the cream provided was curdled.

Great bones to the hotel, love the dog, quality bathroom and room furnishings

Customer review rating 4.5/5

Anonymous Couples - 16/03/2020 Confirmed reviews ALL

The room was adequate. No one had checked to see if any of the light bulbs had burned out, and one had. The night we were there the bar/restaurant was overcrowded and the staff was not able to organize the crowd in a way that gave everyone a chance to enjoy.

Great

Customer review rating 4.5/5

David F. Business - 16/03/2020 Confirmed reviews ALL

Great

Dear Mr. F., We very much appreciate your comments regarding your stay at the Fairmont Copley Plaza. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you wish to share your experience with fellow travelers visiting Boston, please take a moment to write a review on TripAdvisor by following this link https://tinyurl.com/Copley-TripAdvisor-Review Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Rasmussen Royal Service and Guest Loyalty Manager pe…

Great customer service!

Customer review rating 4.5/5

Kevin H. Families - 16/03/2020 Confirmed reviews ALL

My wife and I had our wedding at Fairmont Copley Plaza Hotel and everything was amazing - wedding coordinator/event manager, food, room, etc. The staff helped to ensure we had the perfect wedding. Would highly recommend for a long weekend, wedding or just a night out. Love every second we were there.

Dear Kevin H., We very much appreciate your comments regarding your stay at the Fairmont Copley Plaza. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff, who were thrilled to celebrate such an important day for you and the now, Mrs. H.. If you wish to share your experience with fellow travelers visiting Boston, please take a moment to write a review on TripAdvisor by following this link https://tinyurl.com/Copley-TripAdvisor-Review Thank you again for sharing your experience. We look forward to welcoming you back to celebrate many anniversaries in the future. Sincerely, Peter Rasmussen Royal Service and Guest Loyalty Manager pe…

Great location

Customer review rating 4.5/5

Carol K. Business - 16/03/2020 Confirmed reviews ALL

Good experience with one suggestion. The room I stayed in had light to bathroom out of door. Would be better to locate the light switch inside the bathroom so door can be closed before light turned on. As it is it wakes up second person when light is put on during the night

Dear Ms. k., We very much appreciate your comments regarding your stay at the Fairmont Copley Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that I have shared your feedback regarding the location of the light switch for the bathroom so that when we are preparing for a future renovation, we can implement this idea as well as others provided by guests such as yourself. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Rasmussen Royal Service and Guest Loyalty Manager pe…

Nice location, clean, great gym

Customer review rating 4.5/5

Karen A. Business - 16/03/2020 Confirmed reviews ALL

Friendly and helpful staff. I was there for a conference. The gym was top of the line and had a beautiful view.

Customer review rating 4.5/5

Anonymous Couples - 16/03/2020 Confirmed reviews ALL

My husband and I are having our third baby so we got a chance to go to Boston for the night. We were upgraded to a Copley Square room and we’re also sent up a baby gift from Amy?. It was very thoughtful and so appreciated! The room was beautiful and comfortable. We will be back for sure!

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Fairmont Copley Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with Amy to celebrate her effort to provide a thoughtful and enjoyable experience. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. That being said, I am sorry to hear that your husband had trouble checking in upon your arrival. Please know that this occurred because Mr. M.'s was not listed as the primary guest or an authorized guest on the reservation prior to check in. Guest safety is paramount to our team and we want to ensure that we can match a photo ID against those names on the reservation to protect you and your privacy. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Rasmussen Royal Service and Guest Loyalty Manager pe…

Conveniently located

Customer review rating 4.5/5

Arjun B. Business - 16/03/2020 Confirmed reviews ALL

Always excellent!

Dear Mr. B., We very much appreciate your comments regarding your stay at the Fairmont Copley Plaza. It is always a pleasure to receive positive feedback especially from a loyal guest such as yourself. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon! Sincerely, Peter Rasmussen Royal Service and Guest Loyalty Manager pe…

Well located

Customer review rating 4.5/5

Anonymous Families - 15/03/2020 Confirmed reviews ALL

Great staff.

Well located and a good stay. Enjoy the restaurant.

Customer review rating 4.5/5

Joyce L. Business - 14/03/2020 Confirmed reviews ALL

Everyone was helpful, responsive to questions.

Ok

Customer review rating 4.5/5

Anonymous Business - 11/03/2020 Confirmed reviews ALL

I booked with my Am Ex Platinum CardF Other Fairmonts have breakfast and upgrade included I requested but was turned down

Our most recent 20 reviews

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