Fairmont Château Lake Louise 5 stars

Customer review rating (ALL Rating) 4.5/5 12,720 reviews

ALLSAFE approved hotel

Information message

Fairmont Château Lake Louise
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+ 22 Services

Hotel extras

  • Labeled ALLSAFE

  • A wellness retreat cradled in the Canadian Roc kies on the shores of Lake Louise

  • Banff National Park and the Beehive at your do orstep. outdoor activities at your fingertips

  • A heated indoor swimming pool and health club, to unwind and let off steam

  • Multiple dining options with seven restaurants and an in-room dining service

Hotel location

Fairmont Château Lake Louise

111 Lake Louise Drive
NA
NA
T0L 1E0 lake louise
canada

Fax: (+1)4035223834

Check-in from 16h00

Check out up to 12h00

  • By plane

    CALGARY INTERNATIONAL AIRPORT   At 205km / 127.38 miles

GPS:51.416787, -116.212386

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Imagine the impression you'll make on your clients when you invite them to a conference here at Fairmont Lake Louise. Or how your guests will thank you for such an unforgettable family celebration. We turn all special events into extraordinary occasions.With 14 meeting rooms and event spaces in the Mount Temple Wing, we'll help you choose the one that's right for you. Combining spectacular views and seamless technology, Fairmont is an inspiring venue for your next important event in the Canadian Rockies.blic areas such as lobbies and lounges. Meetings also have the option of being ecologically friendly, thanks to the Fairmont Chateau Lake Louise Eco-Meet program.

Room descriptions and layouts

21 

meeting rooms

From 1 to 850 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Video camera

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • Hotel connected to conv. centre

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Misty mountain, limpid lake, snow-capped glacier or landscaped garden: every room and suite has a revitalizing view here. Unwind surrounded by elegant furnishings, modern décor, contemporary comforts and heartfelt service at our 5-star Lake Louise hotel. Unwind where the luxury of a bygone era has been perfectly preserved. In a guestroom or luxury hotel suite with a heightened level of modern accommodation, heartfelt welcome and genuine service.

Our guest reviews for
Fairmont Château Lake Louise

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

12,720 reviews

TripAdvisor Rating 4.5/5

9,232 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

VERY BAD

Customer review rating 0.5/5

Bharat K. M. Families - 29/11/2021 Confirmed reviews ALL

We planned to have a lifetime experience staying at Fairmont Chateau Lake Louise - Lake View room and have an unforgettable morning view of Lake Louise. But as we woke up in the morning for a view, it was totally spoiled. We have seen the construction waste material and large cranes in front of our room and Lake Louise. (Photo attached) Our morning sunrise view of the lake and mountains are totally spoiled and we are not able to experience an unforgettable and life time image of the most beautiful Lake on Earth. My family was upset about such a bad experience at such a highly reputed hotel and never hoped for this. I request you to compensate my family for this bed experience and please take care of guests and don't spoil the imaginations by not allotting such a bed view room to guests.

Great location, nicer variety of amenities

Customer review rating 4.0/5

Elyshia O. Couples - 29/11/2021 Confirmed reviews ALL

Weeks vacation to celebrate a birthday and to go skiing

Dear Mrs. O., Thank you for choosing to spend your stay, and your birthday celebration, with us at Fairmont Chateau Lake Louise. I was delighted to learn that you had a great time celebrating your birthday with us and enjoyed the ski slopes! I would, however, like to apologize for the deficiencies you experienced, pertaining to the toilet and shower drainage issue in your accommodation. Please know that I have shared your feedback with our Director, Rooms and Director, Maintenance as the shortcomings you have detailed should not have occurred. They will make sure to fix the issue and anticipate any future occurrence. I was also disappointed to learn that you felt uncomfortable because of some guests were not abiding the mask mandates in the common inside areas. At Fairmont Chateau Lake Louise, the health and safety of our employees, guests and partners remain our number one priority and we are working hard to make sure that we minimize risks related to the spread of COVID-19. The circumstances you have described do not reflect this aim. Please accept my most sincere apologies for the shortcomings. Please know that I have shared your feedback with our Director, Operations and Director, Security for further review, so we can continue to reinforce our safety measures relating to the mask wearing. Mrs. O., it was a pleasure to have you stay with us. We do hope to welcome you back to the Canadian Rockies again soon! If your travels bring you back to Lake Louise, please do not hesitate to contact me, as I would be happy to personally assist with your future travel plans. Sincerely, FRÉDÉRIQUE SIMONEAU GUEST RELATIONS COORDINATOR Fairmont Chateau Lake Louise

Amazing location, yummiest food

Customer review rating 5.0/5

Jeisy B. P. Friends - 29/11/2021 Confirmed reviews ALL

Breathtaking location, beautiful and luxurious facilities. The food was absolutely fantastic both taste and presentation. Will go back for sure.

Dear Mrs. Barrera P., Thank you for choosing to stay with us at Fairmont Chateau Lake Louise. In addition, thank you for providing us with your positive feedback regarding your visit. Our team strives to help guests turn moments into memories and we were delighted to learn that you enjoyed each aspect of your stay, from the amazing location of the hotel and luxurious facilities, to your dining experiences in our restaurants. We have shared your kind feedback with our team, including Antonio, and look forward to welcoming you back again soon to the Canadian Rockies! Sincerely, FRÉDÉRIQUE SIMONEAU GUEST RELATIONS COORDINATOR Fairmont Chateau Lake Louise

Nice view of the Lake

Customer review rating 4.5/5

Chris P. Friends - 29/11/2021 Confirmed reviews ALL

stayed for 2 night., lake view Junior suite. enjoyed our stay. the only problem is. there was a fitted sheet on my pullout couch the first time i opened it., made me question the way the room was cleaned

Dear Mr. P., Thank you for choosing to stay with us at Fairmont Chateau Lake Louise. In addition, thank you for providing us with your feedback regarding your visit. We review every comment, both positive and constructive, to ensure that we are exceeding each guest’s expectations. I was delighted to learn that you had a pleasant stay at The Chateau and enjoyed the breathtaking views of Lake Louise. I was, however, deeply disappointed to know that the level of cleanliness and hygiene in your accommodation fell so far below our high standards. At Fairmont Chateau Lake Louise, we strive to ensure that each and every guest enjoys a seamless visit. The circumstances you have described, pertaining to the fitted sheet left on your pullout couch, do not reflect this aim and should certainly not have occurred. Please accept my most sincere apologies for the shortcomings you encountered. Please know that I have communicated your feedback to our Director, Housekeeping, so that your experience can be further reviewed and we can continue to build upon our service for all guests. Mr. P., I would like to sincerely thank you again for sharing your feedback through our Voice of the Guest survey. It was a pleasure to have you stay with us and we certainly hope to welcome you back to the Canadian Rockies again soon! Kind regards, FRÉDÉRIQUE SIMONEAU GUEST RELATIONS COORDINATOR Fairmont Chateau Lake Louise

Excellent stay!

Customer review rating 5.0/5

Alicia Couples - 29/11/2021 Confirmed reviews ALL

It was wonderful as always!

Dear Mrs. M., Thank you for your continued loyalty and for choosing to stay with us at Fairmont Chateau Lake Louise. In addition, thank you for taking the time to leave an excellent rating for your visit. The team at Fairmont Chateau Lake Louise is thrilled to know that you had a wonderful stay as always. We look forward to welcoming you back again soon to the Canadian Rockies! Sincerely, FRÉDÉRIQUE SIMONEAU GUEST RELATIONS COORDINATOR Fairmont Chateau Lake Louise
Customer review rating 4.5/5

Anonymous Business - 29/11/2021 Confirmed reviews ALL

Excellent service on club floor

Dear Mr. S., Thank you for choosing to stay with us at Fairmont Chateau Lake Louise. In addition, thank you for providing us with your positive feedback regarding your visit. We review every comment, both positive and constructive, to ensure that we are exceeding each guest’s expectations. I was delighted to learn that you had a great time with us and received helpful, top notch service on our Fairmont Gold Floor! We pride ourselves on providing friendly, mountain hospitality in a relaxing atmosphere and I will certainly ensure that your accolades are relayed to our Fairmont Gold Team. Please know that I have shared your feedback regarding the late check-out to our Fairmont Gold Manager for further review, so we can continue to build upon our offerings for all guests. Mr. S., thank you again for taking the time to share your recognition to Fairmont Chateau Lake Louise. It was a pleasure to have you stay with us. If your travels bring you back to Lake Louise, please do not hesitate to contact me, as I would be happy to assist with your travel plans. Kind regards, FRÉDÉRIQUE SIMONEAU GUEST RELATIONS COORDINATOR Fairmont Chateau Lake Louise

Gorgeous Weekend Away

Customer review rating 4.5/5

Kaitlyn Couples - 28/11/2021 Confirmed reviews ALL

My husband and I thoroughly enjoyed our weekend at the Chateau. You cannot beat the views from the hotel; I would argue they are the best in the world. It is worth the upgrade to get a room with a view. The staff are the shining stars of the hotel. They are accommodating and professional. Dining at the hotel was pricey, but the food was delicious. We highly recommend the fondue at Walliser Stube!

Beautiful

Customer review rating 4.5/5

Raisa S. Couples - 28/11/2021 Confirmed reviews ALL

Beautiful hotel with a beautiful view. Perfect for our 10th anniversary.

Good stay for quiet, beautiful celebration

Customer review rating 4.5/5

Alicia Solo - 28/11/2021 Confirmed reviews ALL

valet parking was easy. check-in accommodation was late but they provided discount for wait which was not necessary but appreciated. room was as expected based on photos and room description. Lakeview room did have with great view of Lake Louise. quiet walk in the morning along the lake path. tea the next morning was lovely and the staff were really nice. check out was easy. the spa was super relaxing and well located, just below the reception in the basement level.

Amazing staff

Customer review rating 5.0/5

Angi C. Families - 28/11/2021 Confirmed reviews ALL

Beds where comfy, food was amazing and so were the staff

overwhelmed management

Customer review rating 2.0/5

Adeel Families - 28/11/2021 Confirmed reviews ALL

Got a room with a jaccuzi that wasnt functional and were basically told 'sorry, it's your luck, some rooms have them disabled'. Needed bedding for the kids and after over an hour of wait, got a sheet and a worn out throw. No comforter or pillows.

Well located .

Customer review rating 4.0/5

Grant C. R. Business - 28/11/2021 Confirmed reviews ALL

Friendly . Except for last night/day , my wakeup call did Not come in the morning .

Magical!

Customer review rating 5.0/5

Melissa J. Couples - 28/11/2021 Confirmed reviews ALL

My husband and I were in a Via rail trip and stayed at Fairmont in Vancouver, Jasper, Lake Louise and Banff. We especially loved the majesty of Lake Louise and our lake view room was totally worth it!

Customer review rating 4.5/5

Anonymous Couples - 28/11/2021 Confirmed reviews ALL

Overall the two nights we stayed were great. A storm came in the day we arrived which limited hiking opportunities and confined us to being more inside the hotel than originally anticipated. The hotel offers several amazing restaurants (with varying hours) but it would have been nice to see more lounge/bar areas for those not keen to the outdoors or for such times as we experienced. Understanding we were there in a somewhat in between season (Mid-November) this may have impacted options available throughout the day. Either way, having some games available and/or an open area to relax and take in the stunning views would make the experience even better. The staff were exceptional from the time we arrived until we left. The rooms were nice, and being older needed some extra heat during that time of year, which wasn’t an issue. The afternoon tea was also great, and offered amazing vegan options. Would definitely recommend staying here as a frost time traveler to the area and for any future visits.

Customer review rating 5.0/5

Kelsey Families - 28/11/2021 Confirmed reviews ALL

It was an excellent experience with wonderful service

Unbelievable View of Lake Louise

TripAdvisor rating 5.0/5

Kelvin T Couples - 08/10/2017 TripAdvisor review

Was here for my honeymoon and got upgraded to a junior suite! Even though it wasn't facing Lake Louise, we were elated nevertheless! Best of all we got a bottle of Champagne to go along with it! The place is huge, would call it almost an integrated resort, with many shops in the hotel itself. Stayed for only 1 night but would love to spoend 2 nights here if i could afford it!

Dear hotnivlek, Thank you for choosing Fairmont Chateau Lake Louise to celebrate your honeymoon! We are happy to know that your one night stay in a Junior Suite guestroom was a memorable experience, and we hope to welcome you back for another outstanding stay in the stunning destination of Lake Louise again soon!

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