Fairmont The Queen Elizabeth 4.5 stars

Customer review rating 4.5/5 12,378 reviews

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Fairmont The Queen Elizabeth
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+ 26 Services

Hotel extras

Establishment no. 51981. Fairmont the Queen Elizabeth is directly connected to the central train station, subway, and the famous Underground City, a 30-km-long pedestrian network linking restaurants, malls, attractions, sporting venues, and more.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Boat excursions
  • Bicycles rental (Nearby)Paying
Catering
  • 3 restaurant(s)
  • 1 bar(s)
Business services
  • 35 meeting room(s)
  • Congresses/conventions
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Fairmont The Queen Elizabeth

900 Rene Levesque Blvd W
H3B 4A5 montreal
canada

Tel: +15148613511

Fax: (+1)5149542256

Check-in from 16h00

Check out up to 12h00

  • By plane

    MTL / PIER ELL TRUDEAU INTL APT At 19.2km / 11.93 miles

GPS :45.500503, -73.568202

Your meetings and events

Offers convention guests a dedicated foor with 40 meeting and banquet rooms totaling 53.000 square feet. This luxurious setting can accommodate from 10 to 2.000 people in a environment which has been created with the business person in mind.Fairmont The Queen Elizabeth was awarded the reader choice award for best meeting venue in Central Canada by MIT magazine in 2007.Genius ideas don't happen locked inside an office - trust our spaces to stimulate your creativity and help you get the work done!

Room descriptions and layouts

35 

meeting rooms

From 1 to 700 

attendees

Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Podium

  • Day light

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • WIFI access

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The guestrooms are decorated with contemporary flair in rich earth tone and are equipped with the latest modern amenities - including two telephone lines and High Speed Internet access. Fairmont guestrooms can accommodate up to four people - depending upon bed type.

Fairmont 2 Doubles

  • Max. number of persons: 4
  • Area: From 24 m² / 258 sq ft
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

Fairmont King

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

Fairmont View 2 Doubles

  • Max. number of persons: 4
  • Area: From 24 m² / 258 sq ft
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

Fairmont View King

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

Deluxe 2 Queens

  • Max. number of persons: 6
  • Area: From 39 m² / 420 sq ft
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

Deluxe View King

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Gold King

  • Max. number of persons: 2
  • Area: From 27 m² / 291 sq ft
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Gold Large King

  • Max. number of persons: 2
  • Area: From 44 m² / 474 sq ft
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

Deluxe King

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Gold 2 Doubles

  • Max. number of persons: 4
  • Area: From 41 m² / 441 sq ft
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

Signature Fairmont Gold King

  • Max. number of persons: 2
  • Area: From 42 m² / 452 sq ft
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

Large Signature King

  • Max. number of persons: 2
  • Area: From 56 m² / 603 sq ft
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

ROSÉLYS RESTAURANT

Type of cuisine: Bistronomy

Get ready for a memorable bistronomy experience from morning until night while savouring fresh produce from our Marché Artisans. Rosélys is a friendly restaurant where you eat well and where you want to come back for any occasion. Temporarily closed.

Lunch

06:30 - 11:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MARCHÉ ARTISANS

Type of cuisine: Gourmet

Discover a modern environment that stimulates the senses at Marchés Artisans, the hotel's pantry. The first urban market in a Canadian hotel offers take-out dishes, on-site consumption and exclusive fine products.

KREMA CAFÉ

Type of cuisine: Gourmet

This gourmet space comes to life thanks to the scents of high-quality coffee beans and the delicate aromas of freshly baked products. Temporarily closed.

Lunch

06:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NACARAT BAR

Non contractual photo

The atmosphere draws its inspiration from the fusion between the glam rock era of Ziggy Stardust and the modernity of the 21st century. Sensual and sophisticated; behind the counter, artists master liquids as chefs do with food. Temporarily closed.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Fairmont The Queen Elizabeth

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

12,378 reviews

good stay

Customer review rating 4.5/5

Roman Couples - 19/02/2021 Confirmed reviews ALL

good

Dear Roman O., We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Mickaele Beauchamp-Gozzi Assistant Front Office Director

Noisy

Customer review rating 3.5/5

Eric Couples - 18/02/2021 Confirmed reviews ALL

Please take note that somebody was doing a room gathering in the room next to me and I could hear many different people talking after 9 .during Covid time this is illegal

Dear Mr G., Thank you very much for taking the time to share some feedback via survey regarding your stay with us at Fairmont The Queen Elizabeth. We are glad to know you enjoyed your overall visit with us. We always strive to offer the best and safest hotel experience to our guests. As discussed upon departure, I want to reiterate that we do take the COVID safety measures extremely seriously and forbid gatherings in our rooms. We thank you for your concern and for bringing this to our attention. Should a similar situation happen in the future, we invite you to contact us promptly so we can take immediate action. We hope to have the pleasure of welcoming you again in the future and do not hesitate to contact us if there is anything we can assist you with. Sincerely, Mickaele Beauchamp-Gozzi Assistant Front Office Director

Good Stay

Customer review rating 5.0/5

Dwayne D. Couples - 18/02/2021 Confirmed reviews ALL

The staff was amazing and catered to every request. I even had a special request to have flowers delivered to the room before check-in and it was taken care of flawlessly. Communication achieve this special request was great.

Dear Dwayne D., We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. I am delighted to know that you enjoyed the flowers, it was my pleasure to assist you last weekend! It is always nice to receive positive feedback. We always strive to offer the best hotel experience to our guests and are pleased to hear that you had a great stay with us! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickaele Beauchamp-Gozzi Assistant Front Office Director

Felt safe

Customer review rating 4.5/5

Anonymous Families - 03/02/2021 Confirmed reviews ALL

Everything I would expect at a Fairmont plus all of the precautions needed during COVID

Dear Michelle F., We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. We are delighted to hear you enjoyed your stay with us and felt safe with our ALL SAFE measures. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Mickaele Beauchamp-Gozzi Assistant Front Office Director

Good stay despite the Pandemic

Customer review rating 4.5/5

Steven D. Business - 26/01/2021 Confirmed reviews ALL

Everything was great and check in, check out were smooth. The room was clean and bright and everything worked as it should. It was a little strange saying there during the pandemic but the staff were great and always ready to help (extra soap, capsules for the coffee maker etc.)

Dear Steven D., We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. We were glad to welcome you once again! We hope that you are now all settle in your new place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Denommée Front Office Director

Great location,

Customer review rating 4.5/5

Elie B. Families - 26/01/2021 Confirmed reviews ALL

From the staff to the room the overall experience was Excellent, with attentive staff and super clean due to Covid.

Dear Elie B., We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. We were glad to have you staying with us! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Denommée Front Office Director

Never disappoints

Customer review rating 5.0/5

Tom Solo - 21/01/2021 Confirmed reviews ALL

Under the current circumstances, my stay was excellent. With the pandemic, the hotel has adapted and I felt the processes were more than adequate to ensure I was protected.

Dear Mr G., We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Denommée Front Office Director

Safe, beautiful and accommodating

Customer review rating 5.0/5

Sean K. Families - 21/01/2021 Confirmed reviews ALL

As always, accommodating people and fantastic hotel. Very COVID aware and felt safe being there

Dear Mr K., We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. We are glad we had the chance to welcome you! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Denommée Front Office Director

Perfect

Customer review rating 5.0/5

Felix Business - 24/03/2020 Confirmed reviews ALL

Got everything we hoped for! It was a short stay, but a perfect one!

Dear Mr. T., We hope you are having a great day! We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We appreciate, value and thank you for your continued support! Sincerely, Viviane Denommée Front Office Director

Well located

Customer review rating 4.0/5

Jeff Couples - 20/03/2020 Confirmed reviews ALL

Overall - good stay. Had a bad experience speaking to a housekeeping person, where I was treated condescendingly when I asked about the logistics of doing laundry with the hotel. Otherwise, my experience was decent.

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will communicate your comment regarding the housekeeper attitude to our housekeeping director so we can address this directly. I am sorry you did receive this kind of service and please accept my sincerest apologies. This is not the service we want to offer. You can always reach us before your future stay, we will make sure it is the most memorable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Denommée Front Office Director

Most Enjoyable

Customer review rating 4.0/5

Joe Business - 19/03/2020 Confirmed reviews ALL

I was in the hotel for 5 nights for a business conference. The hotel staff, location and all that goes into staying in a hotel was above average.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. I will share your comments with our front office team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Denommée Front Office Director

Great stay

Customer review rating 4.5/5

Vincent O. Business - 18/03/2020 Confirmed reviews ALL

Great overall experience

Cher Monsieur O., Nous vous remercions pour vos commentaires suite à votre séjour à notre hôtel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous revoir lors de votre prochain à Montréal. Sincèrement, Viviane Denommée Directrice de la réception

Well situated

Customer review rating 4.5/5

Anonymous Business - 18/03/2020 Confirmed reviews ALL

Ideally located and steps away from everything needed including the train and metro. Hotel has great amenities. Room was comfortable, quiet and great view on Mont Royal!

Dear Mrs V., We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Denommée Front Office Director

Queen E: Location, comfort, convenience, SERVICE, friendly staff, good food,

Customer review rating 4.5/5

John W. Business - 18/03/2020 Confirmed reviews ALL

This was my most recent of many business/pleasure trips to Montreal with uncomfortable winter weather. My stay in the hotel was very pleasant and the proximity to VIA RAIL was very convenient.

Dear Mr W., We hope you are having a great day. We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Denommée Front Office Director

Good Stay

Customer review rating 4.0/5

Michael W. Business - 18/03/2020 Confirmed reviews ALL

Generally I had a good stay that met my expectations. It was consistent with other trips. A few changes from previous trips: Artisan closed early forcing me to order room service. My fitness equipment was all wrong sizes. I don’t believe the attendant misunderstood but rather there was nothing else available. We had verified my sizes.

Dear Mr W., We truly hope you and your family are doing great! We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will pass along your comment regarding the opening hours of the Artisan Market to our food and beverage director. I want to apologize for the lack of sizes for your Fairmont Fit. This should not happen and I will follow up myself with our inventory to make sure that we have enough of every size for our guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Denommée Front Office Director

Treated Well in a Fairmont Gold Room

Customer review rating 5.0/5

Anonymous Couples - 17/03/2020 Confirmed reviews ALL

We enjoyed our stay in a Fairmont Gold room and in the lounge upstairs.

Dear Mr J., We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will read your comment to Marie-Pier, I am sure that she will be very happy. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Denommée Front Office Director

Good stay

Customer review rating 5.0/5

Anonymous Business - 17/03/2020 Confirmed reviews ALL

They were very nice to allow me for late check out

Dear Mrs G., We hope you and your family are doing great. We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very happy you enjoyed your later departure! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you a wonderful day! Sincerely, Viviane Denommée Front Office Director

Great hotel

Customer review rating 5.0/5

Ghislaine Families - 17/03/2020 Confirmed reviews ALL

I loved my stay here. The room was beautiful and very comfortable. I slept very soundly, found that the quietness and the comfortable bed was as expected for a Fairmont. The location is wonderful, easy walking distance to shopping and restaurants. I will definitely be staying here again in the near future.

Dear Mrs T., We very much appreciate your comments regarding your stay at the Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Denommée Front Office Director

Good stay

Customer review rating 5.0/5

Patrick C. Business - 16/03/2020 Confirmed reviews ALL

Great rooms, great service , loved it

Cher Monsieur C., Nous espérons que vous et votre famille vous portez bien! Nous vous remercions pour vos commentaires suite à votre séjour. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous revoir lors de vos prochains déplacement. Nous vous souhaitons une superbe journée. Sincèrement, Viviane Denommée Directrice de la réception
Customer review rating 4.0/5

Alejandro Business - 16/03/2020 Confirmed reviews ALL

I stayed before renovations. I value modern touches. But I feel Accor didn't understand Fairmont's proposal and heritage. I know many Accor's brands around the world and I feel it didn't do well into the way this Fairmont was renovated. I also visited Royal York where renovations kept the style. I have stayed at McDonalds and I hope it will be done better. Please, take a look at carpets designs...lighting...furniture.... Class....it is all about class. EVEN for young and dynamic customers as I AM.

Dear Mr D., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont The Queen Elizabeth. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies regarding the service provided at the front desk. Please rest assured that we have taken the appropriate measures to address the problem with our teams in order to prevent any future occurrence. You are right and we should always have someone at the desk and I will follow up with our night manager. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Viviane Denommée Front Office Director

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