The Plaza - A Fairmont Managed Hotel

The Plaza - A Fairmont Managed Hotel 5 stars

Customer review rating (ALL Rating) 4.4/5 893 reviews

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Hotel extras

  • Labeled ALLSAFE

  • Peerless luxury for over a century in a New York City landmark

  • In the center of Manhattan at 5th Avenue and Central Park South

  • Spacious rooms and suites combining opulent décor and premium amenities

  • A selection of elegant meeting facilities including the regal Grand Ballroom

ALLSAFE approved hotel

Hotel location

The Plaza - A Fairmont Managed Hotel

5th Avenue at Central Park South
10019 NEW YORK
United States

GPS:40.764268, -73.974155

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms


For over 100 years, The Palm Court has been New York City's iconic destination for Afternoon Tea. The Palm Court is a timelessly elegant setting for breakfast, afternoon tea, evening fare and crafted cocktails.

Your meetings and events

The scene of countless memorable occasions since 1907, the opulent Plaza Grand Ballroom has been restored to its legendary grandeur. Thoughtful amenities, up-to-the-minute technology and expert professional services make it a truly incomparable venue. The hotel features 5,000 square feet of elegant meeting space. With seven rooms all equipped with state-of-the art conferencing equipment, our venue can accommodate events of up to 150 people and up to 450 people if all seven rooms are open.

Room descriptions and layouts

meeting rooms

From 1 to 500 


Configuration is not available for these requirements
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Our accommodation(s)

From fine fabrics and sumptuous furnishings to timelessly elegant decor and lavish amenities, our 282 spacious accommodations offer unparalleled comfort in New York City's heart. Guests in our inimitable collection of suites enjoy 24-hour butler service. Rooms offer wireless high-speed internet access - flat screen TV - bathroom with beautiful mosaic tiles - writing desk and chair - sitting area - mini bar - iron and ironing board

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  893 reviews

TripAdvisor Rating  4.5/5  3,399 reviews

Champagne bar server

TripAdvisor rating 5.0/5

deirdrec486 Families - TripAdvisor review

Nick Nathani is extremely pleasant and was so helpful! My husband and I had a fantastic time at, The Plaza, as Nick made our visit memorable. I would recommend Nick anytime and am thankful that we met him. My husband and I enjoyed our stay and would come back because of the experience we had with Nick.

Always Delivere

Customer review rating 5.0/5

John M. Families - Confirmed reviews ALL

It’s like coming back to family. My daughter visited when she was 6 and Waheed showed her to her Eloise Suite. Since then we are always welcomed by name by Waheed. We’ve grown close with Ivica over the years and consider him a close friend. Kevin and Freddy and equally welcoming and friendly. This is why we keep coming back. I was appreciative of the opportunity to meet Luigi and chat about Michigan a bit. See you in a couple weeks.

Very attentive staff

Customer review rating 5.0/5

Michelle Couples - Confirmed reviews ALL

We used The Plaza for some rest after a procedure with Dr. Neinstein. The staff at The Plaza was very attentive and helpful when it came to any needs or assistance with extra room belongings. We are looking forward to staying at The Plaza again in the future.

Nice hotel, staff disorganized

Customer review rating 2.0/5

Saara Friends - Confirmed reviews ALL

This is a very nice hotel. But the staff is very disorganized. There was no valet service in front when we arrived. We left the car in front and walked though the front doors where there was no staff to greet us. Did not know where the check in desk was located. We managed to to see the concierge desk and they told us where reservations was located. From there we went back to our car and got our own luggage. The following day we needed cab. The staff in front of the hotel was not helpful at all. It was almost a bother to them we asked how do we get a cab. I am very confused about the service received. I am sad to say I will not be recommending this hotel to friends. Was not pleased with the service at all.

Not Up to Luxury Standards

Customer review rating 3.5/5

Barbara R. Families - Confirmed reviews ALL

We had an ok experience. And when you are staying at the plaza that is just not good enough. I had very frank and honest conversations with many staff including Luigi. And you know what...he never asked me what can I do right now to make this better? What can we do to improve this today? What do you need from me to enhance your stay? Nothing. He said...write me notes and we'll talk. There were many who did care and who tried to help - Ted the Bellman he is just special, but he knows that things are not as they were. John the security person, he was like an angel who was helpful and cared about us. This was a bucket list item for me and my Mom. While we of course enjoyed ourselves the hotel was the pinnacle of the experience and it just didn't live up to what the cost is.

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Other web-users rate our hotel

  • 204 reviews 8.8/10 Location
  • 322 reviews 7.1/10 Room
  • 397 reviews 7.8/10 Service
  • 9 reviews 7.4/10 WiFi
  • 107 reviews 4.3/10 Food
  • 66 reviews 5.7/10 Cleanliness
  • 22 reviews 4.5/10 Breakfast

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