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Fairmont Le Château Frontenac 5 stars

Customer review rating 4.6/5 15,617 reviews

ALLSAFE approved hotel

Fairmont Le Château Frontenac
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+ 26 Services

Hotel extras

  • Labeled ALLSAFE

  • Heritage urban resort with views of the St. Lawrence River

  • Sumptuous accommodations in a UNESCO World Heritage Site

  • Wellness area with heated indoor pool, whirlpool, spa and gym

  • Pet-friendly luxury hotel within the walls of Old Québec City

Hotel location

Fairmont Le Château Frontenac

1 rue des Carrières
CITQ No. 040703
G1R 4P5 quebec city
canada

Tel: +14186923861

Fax: (+1)418/6921751

Check-in from 16h00

Check out up to 12h00

  • By plane

    MTL / P ELLIO TRUDEAU INTL APT  At 268km / 166.53 miles

  • By plane

    QUEBEC JEAN LESAGE INTL APT  At 18km / 11.18 miles

GPS :46.811864, -71.20626

Companies

  • ICE HOTEL 13.5 km / 8.39 mi

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 4 Restaurants
  • One Bar
  • Breakfast
    • Buffet
    • Children
    • Breakfast à la carte
    • Room service Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 23 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 610 rooms
    • 8 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 610 non-smoking rooms
    • 18 floors
  • Languages spoken at the hotel
    • English
    • French
    • Spanish
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi Additional charge
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Late Checkout
  • Porter
    • Porter
  • Limousine
    • Limousine
  • Desk equipment available
    • Headphones
    • Umbrellas
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Stationnement du Château Additional charge
    • On site
Well-being
  • Piscine du Club Frontenac
    • Covered
  • Club Frontenac
    • On site
Boutiques/shopping
  • Gift shop/newspaper shop
  • Clothing store
  • Art gallery
  • Beauty salon

Your meetings and events

For weddings, parties or professional meetings, Fairmont Le Château Frontenac offers 23 exquisite function rooms for a total of 40,000 sq. ft. spread across two floors. Our luxury hotel can accommodate up to 1,000 guests in the heart of Old Québec.Many rooms feature large windows that let in abundant daylight and views of the St. Lawrence River and the fortified city. Grand events are made even more remarkable under the sparkling crystal chandeliers of the spectacular Château ballroom.All function spaces are equipped with the latest technology, including highspeed internet and state-of-the-art audiovisual systems. Let our meeting specialists and catering teams help you plan and realize the perfect event of your dreams.

Room descriptions and layouts

23 

meeting rooms

From 1 to 730 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Video camera

  • Screen

  • Videoconferencing

  • Audio and video equipment

  • Office

  • Lectern

  • Podium

  • Day light

  • Airconditioned meeting room

  • WIFI access

  • Slide projector

  • Video equipment

  • Overhead projector

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Stay in beautifully furnished accommodations with the best views of the St. Lawrence River or the fortified city in Old Québec. Our 611 guest rooms and suites combine historic European elegance with the latest technologies and unparalleled service. In any one of our beautifully furnished accommodations including 611 guestrooms and suites, you will feel an elegant touch of historic Europe. Our accommodations offer an unparalleled level of luxury and service.

Our guest reviews for
Fairmont Le Château Frontenac

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

15,617 reviews

Great HOtel

Customer review rating 5.0/5

Jj Couples - 14/10/2021 Confirmed reviews ALL

E everything was perfect. Excellent service

Stunning hotel --inside and out

Customer review rating 4.0/5

Kevin S. Couples - 14/10/2021 Confirmed reviews ALL

Gorgeous place in perfect location. Staff was excellent in all respects. My only gripe is getting food or a beverage can be very challenging . They do a good job at breakfeast but with only 2 restaurants and 600+ rooms getting a meal or drink can be annoying.

Incredible location

Customer review rating 5.0/5

Greg J. Couples - 14/10/2021 Confirmed reviews ALL

As a short 25th Anniversary (year late) vacation we had a wonderful time. Our room was on the river above the boardwalk. We stayed 2 nights in Quebec City on our way from Michigan to Maine. We were able to bring our Dachshund. The room service meals we’re nice! The staff was very friendly and helpful even though we didn’t speak French. What a magnificent building. I will remember our stay for the rest of my life!

great stay

Customer review rating 4.5/5

Anonymous Friends - 14/10/2021 Confirmed reviews ALL

Very friendly staff. Great workers. Had a great experience

Great service; friendly, knowledgeable staff; nice room.

Customer review rating 5.0/5

William T. Couples - 13/10/2021 Confirmed reviews ALL

Easy check-in; great concierge service by Kim on the 14th floor; great food service by Celine and the male waiter on the 14th floor; nice meal at Sam’s with a very nice waitress; nice room, although I thought we’d have a sitting area; easy check-out; took 30 minutes to get our car one day, reasonable times otherwise.

Comfortable Stay

Customer review rating 4.5/5

Lindsay Friends - 13/10/2021 Confirmed reviews ALL

As this is the most iconic hotel in Canada, I simply had to stay here during my trip to Quebec! It felt like staying in a castle and was cool to feel that old world charm. Very friendly, accommodating, staff. We had an issue with a light in our room and it was fixed immediately. For such a large hotel, you still feel like you are getting priority service. Room was quiet, and the bed was very comfortable. My only slight issue was the water pressure could have been higher, but not bad for such a historical building. Overall a great and comfortable stay!

Impeccable service

Customer review rating 4.5/5

Josiane Families - 13/10/2021 Confirmed reviews ALL

Great location, great service

Beautiful hotel

Customer review rating 4.0/5

Anonymous Couples - 13/10/2021 Confirmed reviews ALL

Very pleasant.

well located

Customer review rating 5.0/5

Lea K. Couples - 13/10/2021 Confirmed reviews ALL

Our stay at the hotel was very pleasant. The staff were super friendly and accommodating. The room was very comfortable. .The location is also fantastic, right next many different kind of eateries where also locals hang out and very close to the street where the fancy shops are to be found. I travel a lot and have stayed at many hotels around the world, I must say this hotel is one of the better ones

Well located

Customer review rating 2.0/5

Anonymous Couples - 13/10/2021 Confirmed reviews ALL

We had checked in for 3 days and had asked for a river view room. Our room on the 18th floor was not clean and I suspect it hadn't been cleaned for a while. We were moved to a room on the 11th floor the next day. However, this was not a river view room that we had requested initially.

Amazing stay

Customer review rating 5.0/5

Giuseppe F. Couples - 13/10/2021 Confirmed reviews ALL

The entire stay, followup, bed, rooms, concierge, was top - outstanding and looking forward to always staying at the hotel and affiliated banners

Good stay

Customer review rating 3.0/5

Anna Friends - 12/10/2021 Confirmed reviews ALL

Overall my stay here was alright. I had higher expectations and unfortunately I wasn't as satisfied with my experience. I stayed at the fairmont for my birthday and the front desk had promised to provide me with something complimentary for my birthday however I had received nothing during my stay. It was unfortunate that the pool closes at 9pm, it would be nice to have it opened later at night. I did not like the fact that the hotel charges for the movies on tv. Very disappointing. The location was perfect, very central. The staff were very friendly and always accommodating.

Dear Ms P. Thank you for taking the time to tell us about your experience at the Fairmont Le Château Frontenac. At Fairmont Hôtels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back at Fairmont Le Château Frontenac. Sincerely, ESTHER FORTIN GUEST EXPERIENCE AND SUSTAINABLE DEVELOPMENT MANAGER/ ALL champion Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Impeccable service, clean rooms and meeting rooms

Customer review rating 4.5/5

Mr M. Friends - 12/10/2021 Confirmed reviews ALL

We stayed 2 nights. Staff extremely polite and helpful. Cleanliness throughout.

Once in a lifetime!

Customer review rating 4.5/5

Ziggy L. Couples - 12/10/2021 Confirmed reviews ALL

Wow. This was a bucket list experience that we won't ever forget! The staff were fantastic, the views were beautiful, and we can't wait to plan a trip back. THIS is how you see Quebec City.

Dear Mr L. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN GUEST EXPERIENCE AND SUSTAINABLE DEVELOPMENT MANAGER/ ALL champion Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Good location in proximity to all core city experiences

Customer review rating 3.0/5

Brett Couples - 12/10/2021 Confirmed reviews ALL

Say was good the staff was really nice and helpful. Only thing I would like to see updated was that our room had a rather large water stain on the sealing above the bed so it was a little unappealing to look at

Love LCF

Customer review rating 5.0/5

Normw Families - 12/10/2021 Confirmed reviews ALL

Everything at the LCF is top notch. Amenities, comfort, luxury and location. It is always a treat to stay there.

There is no hotel in the world better located, with better history, with better views, accommodations, service and quality.

Customer review rating 5.0/5

Ron H. Couples - 12/10/2021 Confirmed reviews ALL

GREAT !!!

Dear Mr H. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN GUEST EXPERIENCE AND SUSTAINABLE DEVELOPMENT MANAGER/ ALL champion Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

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