Fairmont San Francisco 4 stars

Customer review rating (ALL Rating) 4.2/5 3,446 reviews

950 Mason Street, 94108 SAN FRANCISCO, United States

Hotel extras

  • Labeled ALLSAFE

  • One of San Francisco’s most iconic luxury hotels, famed for impeccable, attentive service

  • Located in vibrant Nob Hill, near the Financial District, Chinatown and the Embarcadero

  • Lavishly appointed rooms and suites, most with sweeping views

  • Fine dining at the elegant Laurel Court and Polynesian-fusion cuisine at the Tonga Room

ALLSAFE approved hotel

Hotel location

Fairmont San Francisco

950 Mason Street
94108 SAN FRANCISCO
United States

GPS:37.792581, -122.410513

Telephone +1 415-772-5000

Fax +1 415-772-5013

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Fairmont San Francisco has been a prestigious venue for the city’s major events since 1907. In 1945, the historic Green Room hosted diplomats from around the world to draft the founding charter of the United Nations. Today, the 22 elegant, versatile event rooms at our luxury hotel near San Francisco’s Financial District are an unparalleled setting for functions from discreet board meetings to grand galas and lavish weddings. Our timeless rooms have been augmented with state-of-the-art technology, and our team of event organizers takes care of every detail, from refreshments and audiovisual equipment to banquet menus and decoration, letting you savor a memorable occasion.

Room descriptions and layouts

22 

meeting rooms

From 1 to 1,368 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our accommodation(s)

Fairmont San Francisco hotel provides accommodations that are a testament to luxury with 591 individually furnished and decorated guest rooms. The 62 elegant suites offer impressive views of the City and Bay. The Fairmont hotel in San Francisco, CA, is an ideal escape. Built in 1907- the hotel combines a classic ambiance with modern amenities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,446 reviews

TripAdvisor Rating  4.5/5  4,939 reviews

Grand but showing her age

TripAdvisor rating 4.0/5

BobbyD6363 Couples - TripAdvisor review

We spent two nights at the gorgeous Fairmont San Francisco. Walking through the grand entrance into the impressive lobby for the first time is awesome. We were welcomed by every staff member from the valet to the doorman to the front desk. The front desk lady (sorry didn’t catch her name) went over our American Express Fine Hotels and Resorts benefits and offered us an upgrade to a suite. DUH! I jumped at having a suite over a regular room. We got our room key and then we went off to our room. I really like that your room key accesses the room floors. That is a bit of comfort that I wish a lot of the larger resorts would adopt. We were upgraded to the Dover Suite (room 690). This was a huge upgrade! Two rooms and two bathrooms on the corner of the main building overlooking California Street. We could hear the cable car bells! However, if you want a quieter room, I recommend you request a room on the other side of the building. Fairmont uses a text message system to check on you and to fill guest requests. My first request was for a fan (can’t sleep without one). Nice young man delivered a tower fan that literally didn’t make a sound. Another text and the same young man brought another of the same type of fan. A few more texts and that poor young man brought me a white noise machine. Dude I am sorry you ran back and forth so much but thank you!! FYI: didn’t know the room had a second bathroom until I went looking for the closet and found a second full bathroom. There was a huge sitting area with sofa and chairs and a full dining area. The dining area was perfect for my pre-meeting room service lunch (I ordered from the in-room iPad. Our American Express Fine Hotels and Resorts benefits included $100 food and beverage credit and daily breakfast for two (up to $90 per day). We really enjoyed the service in Laurel Court. We had drinks a few times and of course flexed that daily breakfast credit! I found the Lemon Ricotta Pancakes to be great and the Breakfast Chilaquiles too! I have to admit just two breakfast dishes and coffee for two was expensive! We spent every dime of that $90 breakfast credit each day! The Concierge set us up with Tonga Room reservations (burned the remainder of our food and beverage credit) and a wonderful China Town Walking Tour! We booked the Fairmont San Francisco on a friend’s recommendation and because we LOVE the Fairmont Olympic and Fairmont Orchid. The Fairmont San Francisco is tired. I hate to agree with other reviewers, but some places show their age and need attention. We did find dirty bathroom vents, poor water pressure, dirty windows, frayed carpet on the bedroom threshold and the ever-present long black hair in the shower. We also found the room to be quite warm even though we turned the AC down as far as it would go. It was quite chilly at night outside, but our room was a bit too toasty for my liking. Honestly, with the service so great we found we could overlook some of the stuff we and other reviewers encountered. Is the Fairmont San Francisco Grand – yes! Will we return – yes!

Pleasant stay.

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

This was a “staycation”. I booked a room with a view of my house! It was interesting going back and forth between the 2 places.

Dear Kenton W., We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Spencer Mears Front Office Manager

Good

Customer review rating 3.5/5

Marvin A. Couples - Confirmed reviews ALL

Checked in on Friday night to an upgraded room on the 20th floor but we weren’t able to enter the room for at least an hour because the fire alarm lights had been flashing and the engineers were called up to work on them. After an hour we had gone back to the room to unpack but the fire alarm lights were still flashing. In any event we finally get into the room and it was like a refrigerator. Apparently it the heat that had not been turned on for how long so we had called down for bathrobes and slept in them. I have been staying the Tower since 1975 and always loved the accommodations but this well it was different. The staff in the restaurant and all others were fine.

Dear Marvin A., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont San Francisco. Exceptional service is what we strive to be known for; therefore, your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for your experience during this visit. I am so sorry that you were made to wait due to a technical error with our fire alarm system during your visit. This is not the experience we want to provide, and I am completely empathetic to how frustrating this must have been. Please consider me your personal contact at Fairmont San Francisco and feel welcome to reach me next time you book with us, I will be happy to establish a connection and take special care of your details. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Spencer Mears Front Office Manager

Fantastic place to stay

Customer review rating 5.0/5

Alex S. Friends - Confirmed reviews ALL

Great time with all of the staff. Very friendly and accommodating. Enjoyed meeting everyone and got plenty of help from service staff that left us with smiles and relief. The beds were comfortable and the views were immaculate. Only complaint is there was a sock left under a chair in our room, probably by previous guest. It didn't negatively impact our stay too much; we were more-so confused how it might have hidden from cleaning staff and for how long. The finishes in the hotel reminded us of old Hollywood and we loved the vibe. Enjoyed our time in the Tonga Room very much. The band played great music and the cocktails were equal parts strong and delicious. A quick shoutout for Ted who works security at the Tonga Room: he really made us feel safe and appreciated as guests. As two women traveling alone, we felt it would be safe to stay at the hotel to enjoy the night amenities since we weren't familiar with the city. We noticed a much older man was "on the prowl" so to speak, and he would attempt to get in the personal space of every group of young women we saw. It happened twice in front of us and then to us. We noticed how uncomfortable it made all the women, not to mention us. We told Ted and he helped make sure the man left so that we could all safely enjoy ourselves while the band played. A big thanks to Ted for paying attention to the needs of everyone. He is incredibly nice and an outstanding staff member. Additionally, great room service dining options and food was delectable. It was my friend's birthday and first time to San Francisco. Thank you for a very memorable trip.

Dear Alexandra S., We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I will be sure to ensure our security staff who assisted you is recognized for his service. Sincerely, Spencer Mears Front Office Manager

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Very nice place to spend a weekend in San Francisco.

Dear Rene V., We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Spencer Mears Front Office Manager

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