Fairmont San Francisco 4 stars

Customer review rating (ALL Rating) 4.4/5 11,023 reviews

ALLSAFE approved hotel

Information message

Fairmont San Francisco
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+ 22 Services

Hotel extras

  • Labeled ALLSAFE

  • One of San Francisco's most iconic luxury hote ls, famed for impeccable, attentive service

  • Located in vibrant Nob Hill, near the Financial District, Chinatown and the Embarcadero

  • Lavishly appointed rooms and suites, most with sweeping views

  • Fine dining at the elegant Laurel Court and Polynesian-fusion cuisine at the Tonga Room

Hotel location

Fairmont San Francisco

950 Mason Street
94108 san francisco
united states

Fax: (+1)4157725013

Check-in from 16h00

Check out up to 11h00

  • By plane

    METROPOLITAN OAKLAND INTL APT  At 32.19km / 20 miles

  • By plane

    SAN FRANCISCO INTERNATIONAL APT At 22.53km / 14 miles

GPS:37.792581, -122.410513

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Fairmont San Francisco has been a prestigious venue for the city's major events since 1907. In 1945, the historic Green Room hosted diplomats from around the world to draft the founding charter of the United Nations.Today, the 22 elegant, versatile event rooms at our luxury hotel near San Francisco's Financial District are an unparalleled setting for functions from discreet board meetings to grand galas and lavish weddings.Our timeless rooms have been augmented with state-of-the-art technology, and our team of event organizers takes care of every detail, from refreshments and audiovisual equipment to banquet menus and decoration, letting you savor a memorable occasion.

Room descriptions and layouts

22 

meeting rooms

From 1 to 1,368 

attendees

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Our accommodation(s)

Fairmont San Francisco hotel provides accommodations that are a testament to luxury with 591 individually furnished and decorated guest rooms. The 62 elegant suites offer impressive views of the City and Bay. The Fairmont hotel in San Francisco, CA, is an ideal escape. Built in 1907- the hotel combines a classic ambiance with modern amenities.

Our guest reviews for
Fairmont San Francisco

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

11,023 reviews

TripAdvisor Rating 4.5/5

4,736 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Nice views. Spacious room.

Customer review rating 4.0/5

Mb Couples - 28/11/2021 Confirmed reviews ALL

Beautiful facility. room service available only for breakfast. Location makes it difficult to walk to places. Major dip to get into driveway…not good for our luxury low vehicle. Luckily the valet who brought our car to us expertly maneuvered our vehicle, but the poor Mercedes sedan before us really got its front bumper scraped. Check in was relatively efficient. I was greeted warmly.

Customer review rating 4.5/5

Jim Business - 26/11/2021 Confirmed reviews ALL

Staff were friendly and helpful. Can be a bit noisy on weekends, but overall great stay.

Excellent atmosphere

Customer review rating 4.5/5

Anonymous Families - 25/11/2021 Confirmed reviews ALL

Was looking for a special experience and the hotel exceeded expectations. The dining room is extraordinary. It made breakfast an event.

Customer review rating 1.5/5

Jodi S. Couples - 25/11/2021 Confirmed reviews ALL

Front desk was not real responsive when I asked to change rooms due to a broken dresser, tv that went off and in and no room in the bathroom to put anything in the counter. More importantly was the noise outside . Kept me up at night and woke me up in the morning. By the time I finally followed up in the switching of rooms. It was too late to change. Turned off by a $7.50 cup of coffee and a $6.50 can of Diet Coke. Hotel is running in its history, definitely not the accommodations and service. It was our anniversary and this hotel was definitely the wrong choice.

Drastically Understaffed

Customer review rating 1.5/5

Harry Couples - 25/11/2021 Confirmed reviews ALL

No restaurants open no room service no Bellman one person at the desk. Long wait in line for food and paper plates with plastic homes and forks. The kitchen seemed like they could barely produce palatable meals. Which took forever to make. We spent most of our stay waiting for food.

Excellent stay, but I have some notes.

Customer review rating 4.0/5

Eric Couples - 25/11/2021 Confirmed reviews ALL

Our 11th-floor tower suite was spectacular. It was clean and comfortable. The staff was helpful and friendly. Three things would have made our stay perfect: 1) A stocked minibar in the room. 2) In-room dining. We enjoyed our in-room weekend breakfast, but wish we could have ordered at other times as well. 3) Complimentary Wi-Fi. We stayed in a luxury room, and were happy to pay for the privilege. But being charged extra for Wi-Fi (not common in our experience with other equivalent accommodations) was a little annoying.

Great hotel

Customer review rating 4.5/5

Leslie Families - 25/11/2021 Confirmed reviews ALL

This hotel did not disappoint. The rooms are fairly spacious (with a sizeable separate closet and luggage space), with high ceilings and comfortable beds. The Le Labo toiletries were also a nice touch. The hotel isn’t tall, but the views are still great — I was able to see the Bay and Alcatraz from my 6th floor room. The hotel decor is “old school,” which is fitting given that the hotel is a landmark. It definitely feels like glamour from a bygone era (in a good way).

Getting back to normal

Customer review rating 4.5/5

Mike A. Couples - 25/11/2021 Confirmed reviews ALL

Much improved from our late June / early July experience. Housekeeping has returned to daily service. Little things - overall cleanliness, clean exterior windows, return of the gingerbread house indicates a return to normalcy in spite of San Francisco COVID-19 restrictions. Looking forward to our December stay.

Beautiful hotel

Customer review rating 4.5/5

Lindsay Couples - 25/11/2021 Confirmed reviews ALL

My husband and I were married at this hotel and thus we decided to celebrate our 10 year wedding anniversary there as well. We had mentioned several times how meaningful our visit was and the reason for our visit but the front desk staff hardly recognized our reason to celebrate. We then made reservations at the Tonga room with the Concierge desk, and were specifically asked if we were celebrating anything. We said we were, explained what it was, and she said she’d make note of it on our reservation. We went to dinner and had a great time, but didn’t receive anything special. We didn’t have any expectations but often at high end establishments one would usually get a glass of champagne or complimentary dessert or something. Overall, we had a great stay, our room was wonderful, the bed was very comfortable, the shower water pressure was amazing. It was nice to revisit all the places around the hotel that held meaning from our wedding day. It’s such a beautiful hotel!

slightly disappointed with the restaurant, though the room was great

Customer review rating 2.5/5

A M. Friends - 25/11/2021 Confirmed reviews ALL

The service in the restaurant was not what I expected it should be. I took my son out for a 'date night' and the wait for our dinner was over an hour and his steak was dried out. It was quite disappointing.

Good location, very busy at the hotel with filming happening on the street

Customer review rating 4.0/5

Mishele Couples - 25/11/2021 Confirmed reviews ALL

Gorgeous hotel, very friendly and helpful staff. Issues were nowhere to have lunch in the hotel, this would have been nice as we were in a bit of a rush one day. The iron provided in the room was pretty horrible.

Good but very limited services

Customer review rating 3.0/5

Anonymous Families - 25/11/2021 Confirmed reviews ALL

Over all it was a good stay but for a full service hotel to have no lunch offerings or in room service it is just surprising. Also The limited bar / dinner hours were disappointing as well.

Exceptional service

Customer review rating 5.0/5

Shannon Friends - 25/11/2021 Confirmed reviews ALL

Allison Seghesio and the entire staff made our event a great success. We were a small event but so impressed with the attention to detail and wonderful service of the whole staff. Thank you so much!

Lovely room with a beautiful view!

Customer review rating 4.5/5

Nicole Couples - 25/11/2021 Confirmed reviews ALL

Splurged to celebrate my 50th birthday. Came especially for the Tonga room.

Wonderful hotel

Customer review rating 5.0/5

Wendy O. Couples - 25/11/2021 Confirmed reviews ALL

The hotel is located in the beautiful Nob Hill neighborhood. The rooms we stayed in all faced the bay with views of Alcatraz and the city skyline. Everywhere we went, the employees were super friendly and accommodating.

A shell of its former self

TripAdvisor rating 2.0/5

spratt2021 29/03/2021 TripAdvisor review

Staying at the Fairmont in San Francisco has always been about the total experience, a feeling of luxury with professional top of the line service. The beautiful view is still there, but the hotel feels abandoned. No restaurants or room service, not even coffee pods or mini bar in the rooms, and you can't help but feel sad for all of the staff who have apparently lost their jobs. Depressing

Dear spratt2021, Thank you for taking the time to review your stay. Working within the current city health restrictions we hope to be able to reopen all of our full service amenities in the near future. Just this week we have been able to reintroduce dinner service 7 days a week! We hope to welcome you back soon when restrictions are lifted to provide you with a stay in which we exceed your expectations.

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