Fairmont San Francisco 4 stars

Customer review rating (ALL Rating) 4.2/5 3,431 reviews

Hotel extras

  • Labeled ALLSAFE

  • One of San Francisco’s most iconic luxury hotels, famed for impeccable, attentive service

  • Located in vibrant Nob Hill, near the Financial District, Chinatown and the Embarcadero

  • Lavishly appointed rooms and suites, most with sweeping views

  • Fine dining at the elegant Laurel Court and Polynesian-fusion cuisine at the Tonga Room

ALLSAFE approved hotel

Hotel location

Fairmont San Francisco

950 Mason Street
94108 SAN FRANCISCO
United States

GPS:37.792581, -122.410513

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Fairmont San Francisco has been a prestigious venue for the city’s major events since 1907. In 1945, the historic Green Room hosted diplomats from around the world to draft the founding charter of the United Nations. Today, the 22 elegant, versatile event rooms at our luxury hotel near San Francisco’s Financial District are an unparalleled setting for functions from discreet board meetings to grand galas and lavish weddings. Our timeless rooms have been augmented with state-of-the-art technology, and our team of event organizers takes care of every detail, from refreshments and audiovisual equipment to banquet menus and decoration, letting you savor a memorable occasion.

Room descriptions and layouts

22 

meeting rooms

From 1 to 1,368 

attendees

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Our accommodation(s)

Fairmont San Francisco hotel provides accommodations that are a testament to luxury with 591 individually furnished and decorated guest rooms. The 62 elegant suites offer impressive views of the City and Bay. The Fairmont hotel in San Francisco, CA, is an ideal escape. Built in 1907- the hotel combines a classic ambiance with modern amenities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,431 reviews

TripAdvisor Rating  4.5/5  4,937 reviews

Fantastic place to stay

TripAdvisor rating 5.0/5

O1872MNalexs Friends getaway - TripAdvisor review

Great time with all of the staff. Very friendly and accommodating. Enjoyed meeting everyone and got plenty of help from service staff that left us with smiles and relief. The beds were comfortable and the views were immaculate. Only complaint is there was a sock left under a chair in our room, probably by previous guest. It didn't negatively impact our stay too much; we were more-so confused how it might have hidden from cleaning staff and for how long. The finishes in the hotel reminded us of old Hollywood and we loved the vibe. Enjoyed our time in the Tonga Room very much. The band played great music and the cocktails were equal parts strong and delicious. A quick shoutout for Ted who works security at the Tonga Room: he really made us feel safe and appreciated as guests. As two women traveling alone, we felt it would be safe to stay at the hotel to enjoy the night amenities since we weren't familiar with the city. We noticed a much older man was "on the prowl" so to speak, and he would attempt to get in the personal space of every group of young women we saw. It happened twice in front of us and then to us. We noticed how uncomfortable it made all the women, not to mention us. We told Ted and he helped make sure the man left so that we could all safely enjoy ourselves while the band played. A big thanks to Ted for paying attention to the needs of everyone. He is incredibly nice and an outstanding staff member. Additionally, great room service dining options and food was delectable. It was my friend's birthday and first time to San Francisco. Thank you for a very memorable trip.

Good day, We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Tired hotel with nice facade and location but poor value

TripAdvisor rating 2.0/5

MD_globetrotter26 Business - TripAdvisor review

I arrived late 11:00 pm and was greeted by pleasant but otherwise unhelpful staff. I had to ask how to find my room and was not given any information about wifi, restaurant or hotel amenities. The exterior, location and main common areas of the hotel are impressive. However I reserved a suite which was dusty and felt like it hadn’t been used in awhile. There were suspicious stains on the sofa. For the price of the room I expected a vanity kit and stocked mini bar and was greeted by neither and of course the restaurant was closed on my arrival. For a 750sf suite the majority of it was a useless living room with a full sized dining table that I didn’t need. What I could have used was a bottle opener and some wine glasses. I’d recommend renovating for a bigger bathroom and amenities. I paid the same price for the Peninsula in chicago and had a massive bathroom with heated floors, spa like shower/steam room, upscale amenities and smart features/thermostat. I paid half the price for a suite at the SF Omni which was smaller BUT provided nice amenities and superior service and the location was comparable. The Fairmont felt tired and no one I encountered made any effort to provide service. I stopped by the front desk and asked for some assistance with wifi and getting acquainted with then hotel’s offerings. ( supposedly a rooftop terrace, wine bar, Tonga tiki room, gym, restaurant, taxi stand ) they were polite but just pointed to a sign. I found more information from trip advisor than any staff there.

Good day, Thank you very much for taking the time to share your comments regarding your stay at the Fairmont San Francisco. Exceptional service is what we strive to be known for; therefore, your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies that we failed to meet your expectations during this visit and that our team did not offer the service experience we are so famous for. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Please feel welcome to reach me directly at any time if I can offer any further help, I sent you a personal e-mail in response to your prior communication.

Fantastic weekend

Customer review rating 5.0/5

Tommy K. Couples - Confirmed reviews ALL

Comfortable stay at a beautiful hotel with excellent staff

Dear Thomas K., We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Spencer Mears Front Office Manager

Overall Excellent.

TripAdvisor rating 5.0/5

HarlanL60763 Business - TripAdvisor review

This is a superb hotel. I’ve stayed here before and would absolutely stay here again. It’s a stunning building built in another time and another era, yet functions extremely well in the 21st century. The rooms are spacious and have good amenities, plugs, outlets, etc. The bed was super comfortable and the shower has plenty of hot water and good pressure (or at least as much as the government will allow). I love the large, wide, bright hallways. The service is eager, polite, and helpful always. Also, the in-house gym is updated so it actually has useful weightlifting equipment. I highly recommend the Fairmont SF.

Good day, Thank you for choosing Fairmont San Francisco and for your kind insight about your experience. I am so happy that you had such a wonderful time during your visit to our historic property and will be sharing your kind words with our staff who I am sure will be encouraged to learn that their efforts are appreciated. We look forward to your next visit and I wish you safe travels until then!

Great service

Customer review rating 5.0/5

Chris Couples - Confirmed reviews ALL

We paid for an expensive suite but were unsatisfied with the room. We were able to switch rooms very easily without much difficultly. The one issue we have is getting reservations at the tiki bar. I think if we pay for a suite, we should get reservations regardless of when we check in (apparently we were too late to get reservations for the following day).

Dear Christopher N., We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am so glad that we were able to make swift arrangements to find a room that was suitable for you after check-in but I apologize for the lack of reservations at Tonga Room during your visit - it is exceedingly popular on weekends, and we were sadly in a position where we could not accommodate your reservation request - I do apologize for the inconvenience and understand the frustration you experienced considering you booked a suite with us during your visit. Please always feel welcome to reach me directly if I may offer any service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Spencer Mears Front Office Manager

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Other web-users rate our hotel

  • 617 reviews 8.2/10 Location
  • 1,729 reviews 6.8/10 Room
  • 1,624 reviews 6.7/10 Service
  • 85 reviews 4.7/10 WiFi
  • 608 reviews 7.8/10 Vibe
  • 599 reviews 7.3/10 Amenities
  • 505 reviews 4.6/10 Food
  • 437 reviews 3.7/10 Cleanliness

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