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Fairmont San Francisco 4 stars

Customer review rating 4.4/5 10,778 reviews

ALLSAFE approved hotel

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Fairmont San Francisco
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+ 22 Services

Hotel extras

  • Labeled ALLSAFE

  • One of San Francisco's most iconic luxury hote ls, famed for impeccable, attentive service

  • Located in vibrant Nob Hill, near the Financial District, Chinatown and the Embarcadero

  • Lavishly appointed rooms and suites, most with sweeping views

  • Fine dining at the elegant Laurel Court and Polynesian-fusion cuisine at the Tonga Room

Hotel location

Fairmont San Francisco

950 Mason Street
94108 san francisco
united states

Tel: +14157725000

Fax: (+1)4157725013

Check-in from 16h00

Check out up to 11h00

  • By plane

    METROPOLITAN OAKLAND INTL APT  At 32.19km / 20 miles

  • By plane

    SAN FRANCISCO INTERNATIONAL APT At 22.53km / 14 miles

GPS :37.792581, -122.410513

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 4 Restaurants
  • No Bar
  • Breakfast
    • Buffet
    • Breakfast à la carte
    • Room service
    • Express
    • Children
Meetings/Events
  • No Meeting room
Hotel Services And Equipments
  • Hotel informations
    • 606 rooms
    • No room for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • No floor
  • Languages spoken at the hotel
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Pressing Additional charge
    • Dry cleaning / Ironing
    • Laundry / Valet Services Additional charge
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi Additional charge
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Plugs and converters available on desks
    • Umbrellas
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Fairmont San Francisco Garage
    • On site
    • 75 parking spaces
    • Private
    • Electric car recharging units 3,7 kVA
    • Parking opened 24/7
    • Valet parking
Well-being
  • LiveFit Gym and Wellness Spa
    • On site
Boutiques/shopping
  • Gift shop/newspaper shop
  • Art gallery

Your meetings and events

Fairmont San Francisco has been a prestigious venue for the city's major events since 1907. In 1945, the historic Green Room hosted diplomats from around the world to draft the founding charter of the United Nations.Today, the 22 elegant, versatile event rooms at our luxury hotel near San Francisco's Financial District are an unparalleled setting for functions from discreet board meetings to grand galas and lavish weddings.Our timeless rooms have been augmented with state-of-the-art technology, and our team of event organizers takes care of every detail, from refreshments and audiovisual equipment to banquet menus and decoration, letting you savor a memorable occasion.

Room descriptions and layouts

22 

meeting rooms

From 1 to 1,368 

attendees

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Our accommodation(s)

Fairmont San Francisco hotel provides accommodations that are a testament to luxury with 591 individually furnished and decorated guest rooms. The 62 elegant suites offer impressive views of the City and Bay. The Fairmont hotel in San Francisco, CA, is an ideal escape. Built in 1907- the hotel combines a classic ambiance with modern amenities.

Our guest reviews for
Fairmont San Francisco

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

10,778 reviews

TripAdvisor Rating 4.5/5

4,713 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 4.0/5

John B. Couples - 18/10/2021 Confirmed reviews ALL

All was due except before we arrived we asked the concierge to make a reservation for Monday night the 11th. we did not hear back so we called the front desk when arrived and asked again. No response. On Monday night the 11th we’re we returned from a basic dinner which was allwe could get we received a call from the front desk asking why we did not show up for our dinner reservation at Spruce. We explained that it would have been wonderful and we would have greatly enjoyed it but had no idea the reservation was made having never record a call an email or a previous notification from the front deans. Very disappointing

Classic San Francisco personified. Like all, trying to cope with safe pandemic conditions. No room service was a drag.

Customer review rating 4.5/5

Ray L. Couples - 18/10/2021 Confirmed reviews ALL

Pleasant experience at a hotel I’ve stayed at for 30+ years. No housekeeping makes sense but management should check in to see if there’s any thing you need. (We’re coffee drinkers and getting our pods 2 at a time didn’t cut it.) I don’t understand why there was no room service while the restaurants were allowed to be packed when open.

Home Sweet Home in the heart of san Francisco

Customer review rating 5.0/5

Ad Business - 17/10/2021 Confirmed reviews ALL

What can I say but year after year and for many years The Fairmont has become more than a special place. It is my home when I am in town. Whether personal, vacation, or business I am at ease and live in great comfort thanks to Fairmont and the Accor Limitless program. I was a prior Fairmont Gold member and I am enjoying membership even if I have not used all my benefits yet. It is most important to acknowledge Kelsey Price who is beyond spectacular . You need to not only tell her but reward her for always exceeding expectations and always making me feel welcome and like part of the family which I cherish going back to days of Geoffrey Brown . I remember all who care for me at this hotel and I too have shown my appreciation. I deeply love staying here. I can't imagine elsewhere in San Fran for me. That is how the mystique and personnel have affected me.

courteous and friendly staff

Customer review rating 4.5/5

Tony C. Business - 17/10/2021 Confirmed reviews ALL

awesome!

A classic

Customer review rating 5.0/5

Anonymous Couples - 16/10/2021 Confirmed reviews ALL

My wife and I loved staying at the Fairmont. The room was well appointed and the service excellent.

Lots of money, just okay...

Customer review rating 3.5/5

Jeff S. Business - 15/10/2021 Confirmed reviews ALL

The room and hotel are very fancy. The bed was great and the view was fantastic. The note in the bathroom about the shower being part of the cities ordinances regarding water conversation was noticed and understood. However, if you wanna save water -- provide *some* pressure. It took me MUCH longer to shower because of the poor pressure and I'm just gonna guess I had to use more water to do the job. Not saving anything -- either a 5 minute shower with good pressure or a 10 minute shower with bad pressure. I'm guessing I would have used less water. Also, they outsourced the gym and the hours sucked. I had a 268-day exercise bike streak that came to an end at this hotel -- because the gym was closed when I was ready to bike. Just leave the darn place open so people can go in there and use the equipment. The only thing the staff could repeat to me (like I didn't understand) was that the gym had been outsourced... Ok. Does that mean you can't open the door??? This was a huge disappointment.

Beautiful hotel, rooms have flys and no room service

Customer review rating 2.0/5

Julio Couples - 15/10/2021 Confirmed reviews ALL

Beautiful hotel but our room had little flys and they were everywhere. Other thing is there was no room service. The staff was very helpful but felt like you were at a luxury hotel without the luxury amenities and flys in your room.

Gnat Bugs on Floor (Room 38)

Customer review rating 1.0/5

Brian C. Couples - 15/10/2021 Confirmed reviews ALL

I thought it best to write a short note and let you know my wife and I were excited to spend a few days at your hotel for our anniversary, but unfortunately the accommodations did not live up to prior experiences we have had at this property. Instead of relaxing in our hotel room (room 38 Tower), we battled Gnat bugs that bit us in the evening and when we were sleeping. We could see the bugs getting on and off the elevator on our floor, but didn’t think much of it until a day or so later when the bites became more noticeable. Then it was a constant nuisance the rest of the stay as we killed one bug after another. My wife and I travel constantly, so we have seen the best of the best and the worst of the worst. So instead of posting disappointment online, I thought I would send you an email and make you aware of a problem you should look into and alleviate as soon as possible.

Old elegance in a great location

Customer review rating 4.5/5

Jim Friends - 15/10/2021 Confirmed reviews ALL

Met my expectations for sophisticated “old grand dame” hotel. Some if the property is dated and needs upgrading, but the staff was professional, courteous and efficient.

Customer review rating 5.0/5

Anonymous Families - 15/10/2021 Confirmed reviews ALL

Very nice, quiet and clean. Awesome! Great view from the 19th floor.

Enjoy my stay.

Customer review rating 5.0/5

Gabriel Business - 15/10/2021 Confirmed reviews ALL

I enjoy staying at Fairmont.

everything except internet

Customer review rating 4.0/5

Anonymous Business - 15/10/2021 Confirmed reviews ALL

Room was great w/ beautiful view, large bathroom w/ great amenities. Only complaint was no wifi. Even after signing up for the special club, no wifi was available the whole weekend.

Short stay but good!

Customer review rating 4.0/5

1sttimeguest Couples - 15/10/2021 Confirmed reviews ALL

Good stay but requested early check-in was a bit difficult. FD said would call when room ready but did not receive call instead had to go back and ask for confirmation.

Well located - Good Stay

Customer review rating 4.0/5

X Couples - 15/10/2021 Confirmed reviews ALL

We had a good stay. First time we had gnats in our room and the remote or tv wouldn't work. It was all handled to our satisfaction. We'll of course be back.

Rooms leave a lot to be desired.

Customer review rating 1.5/5

Ib Families - 15/10/2021 Confirmed reviews ALL

While we liked location and lobby at the Fairmont we found that rooms and amenities were a letdown.

Beautiful, comfortable hotel in the perfect location.

Customer review rating 5.0/5

Anonymous Couples - 15/10/2021 Confirmed reviews ALL

We stayed in the historic building — rooms were beautiful and amenities were outstanding. Great room!

Excellent Stay!

Customer review rating 5.0/5

Roger P. Couples - 15/10/2021 Confirmed reviews ALL

We were very happy with our stay at the Fairmont! Great location, terrific staff, and great service. Can't wait for our next stay there!

Mediocre

Customer review rating 3.0/5

Ryan P. Business - 14/10/2021 Confirmed reviews ALL

Great view, room cleanliness was terrible and tons of nats made it hard to sleep or be comfortable Fighting bugs all night

A shell of its former self

TripAdvisor rating 2.0/5

spratt2021 29/03/2021 TripAdvisor review

Staying at the Fairmont in San Francisco has always been about the total experience, a feeling of luxury with professional top of the line service. The beautiful view is still there, but the hotel feels abandoned. No restaurants or room service, not even coffee pods or mini bar in the rooms, and you can't help but feel sad for all of the staff who have apparently lost their jobs. Depressing

Dear spratt2021, Thank you for taking the time to review your stay. Working within the current city health restrictions we hope to be able to reopen all of our full service amenities in the near future. Just this week we have been able to reintroduce dinner service 7 days a week! We hope to welcome you back soon when restrictions are lifted to provide you with a stay in which we exceed your expectations.

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