Fairmont Waterfront

Fairmont Waterfront 4 stars

Customer review rating (ALL Rating) 4.5/5 4,485 reviews

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Hotel extras

  • Labeled ALLSAFE

  • Located near Canada Place and 300m from Waterfront Station

  • Spacious guest rooms, some with private terraces and direct pool access

  • Health club with gym, spa, whirlpool and year-round outdoor heated pool

  • Pet-friendly hotel with grassy area, dog beds, bowls and treats

ALLSAFE approved hotel

Hotel location

Fairmont Waterfront

900 Canada Place Way
V6C 3L5 VANCOUVER
Canada

GPS:49.287287, -123.11373

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ARC RESTAURANT

Simple, fresh, local and handcrafted. Our waterfront restaurant, ARC, is the perfect West Coast Setting to enjoy urban artisan food. Life is complicated. Good food shouldn't be.

Your meetings and events

Fourteen recently renovated function rooms spread over 24,000 square feet. The just-right venue for four to 900 guests. Fairmont Waterfront has the elegant spaces you seek in downtown Vancouver for world-class business meetings and unforgettable weddings. The hotel’s largest function room is the Waterfront Ballroom, a sophisticated space with 21-foot ceilings, walls of windows and views of the mountains and Stanley Park. Several rooms, including this one, can be divided for smaller sessions and meetings. Fairmont Waterfront conveniently connects to the Vancouver Convention Centre via an enclosed walkway. And because we place a premium on health and our planet, you can rest assured that your event will feature best practices in sustainability and hygiene.

Room descriptions and layouts

18 

meeting rooms

From 1 to 788 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Airy and elegant, the modern accommodations at Fairmont Waterfront are a haven in downtown Vancouver. A wall of windows lets in natural daylight and reveals a view of the city, rooftop garden or the harbor. Feel at ease and at home in this luxury hotel. Air-conditioning with individual climate control, express video checkout, in room movies, two phones with voice-mail, coffee and tea maker - selection of teas, hair dryer, iron - ironing board, alarm clock-radio, recycling boxes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,485 reviews

TripAdvisor Rating  4.5/5  4,386 reviews

Perfect Location and Warm Friendly Staff

TripAdvisor rating 5.0/5

MaureenL123 Couples - TripAdvisor review

This was the most perfect stay in Vancouver. The ambiance and warmth of the lobby to the comfort and perfection of the room. Our check in and check out experience was first rate. Housekeeping was so attentive to our needs and on that very snowy Tuesday your staff was right on top of getting us a cab. We particularly enjoyed our Wednesday morning swim in the pool that was the most perfect temperature and the view of the Northshore Mountains sparkling white from the fresh snow . A perfect spot to admire the beauty of downtown Vancouver.

Good location; rooms need renovation

TripAdvisor rating 3.0/5

Trek688005 Families - TripAdvisor review

The Fairmont Waterfront is in a great location in Vancouver, BC. However, the guest rooms look run-down, including the more expensive Signature Harbour view rooms - the bath tubs definitely need replacement there & carpets need deeper cleaning! The view from the room, although awesome, is only a partial view of the Harbour and you'll be looking mostly at the port cranes and equipment, which doesn't justify a $600 per night rate for these rooms in my opinion. The reception staff is great, very accommodating and eager to please the guests; however, they make mistakes in the final check-out bill, so be aware. The hostess' desk in the ARC restaurant is usually unattended which causes major frustrations for the customers waiting in line for the restaurant or the bar. The servers/waiters provide great service once you're in the hotel restaurant or bar. For the size of this hotel, though, the restaurant, bar and pool should be bigger or there should be more than one of each...especially, more than one small hot tub for such a big hotel (23-stories) fully booked!

Well located, great stay

Customer review rating 5.0/5

Izak Business - Confirmed reviews ALL

Great hotel. Outdoor pool is nice (heated). Lobby is quiet other than the chatter from people in dining room. I prefer that - a bit of life but not music so loud you can’t hear yourself

Comfy stay!

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Comfy clean and professional

Insufficient guest treatment and service quality

Customer review rating 3.0/5

Afsmith Friends - Confirmed reviews ALL

I was surprised at the lack of adequate guest service. Our room wasn’t ready when we arrived even though we’d booked weeks in advance and arrived an hour after check-in began. We had requested a room adjacent to our friends’ room the week before. The man at the check-in counter was rude and uncommunicative. I actually had to ask how I would be accommodated for the inconvenience of the room we requested not being ready (and really no excuse seeing as it was an hour after check-in began). He seemed reluctant to offer me drink tickets instead of apologizing and offering them (or other measures) himself. He made me feel like I was putting him out. There were three of us in the room but only two housecoats. We called concierge for a third and it still didn’t arrive an hour after we’d requested it. The next morning we called the concierge for cream for our coffee and had to call back 30 minutes later because it still hadn’t arrived. The main power outlet between the two beds didn’t work, so we were forced to find other power outlets (unplug coffee maker etc) to charge our phones in the morning when we realized they hadn’t charged overnight while plugged in to the outlet between the beds. The light on the magnification mirror in the bathroom did not work. Overall, I was quite shocked at the low quality service.

Dear Anya S., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Waterfront. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our housekeeping team and guest service agent in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. As a gesture of good will, I have reimbursed $100 dollars on your credit card. Sincerely, Kind Regards, FRANCOIS BOUCHARD Guest Relations Manager Fairmont Waterfront 900 Canada Place Way Vancouver, British Columbia Canada V6C 3L5 T + 1 … 1836 F + 1 … 1999 wf… fairmont.com/waterfront-vancouver

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Other web-users rate our hotel

  • 948 reviews 9.1/10 Location
  • 1,823 reviews 7.7/10 Room
  • 2,007 reviews 8.9/10 Service
  • 62 reviews 5.7/10 WiFi
  • 583 reviews 6/10 Cleanliness
  • 568 reviews 7.6/10 Food
  • 267 reviews 7.8/10 Pool
  • 120 reviews 7.5/10 Breakfast

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