Fairmont Château Whistler

Fairmont Château Whistler 4 stars

Customer review rating (ALL Rating) 4.5/5 2,511 reviews

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Description

Hotel extras

  • Heated indoor and outdoor pools, hot tubs and cedar barrel sauna

  • Heated indoor and outdoor pools, hot tubs and cedar barrel sauna

  • Fairmont Chateau Whistler Golf Club, with 18 holes and mountain vistas

  • A pet-friendly hotel in Whistler, near walks and hiking trails

  • The largest event facilities in Whistler, ideal for meetings and weddings

ALLSAFE approved hotel

Hotel location

Fairmont Château Whistler

4599 Chateau Boulevard
V8E 0Z5 WHISTLER
Canada

Telephone +1 604-938-8000

Fax +1 604-938-2055
  • By plane

    VANCOUVER INTERNATIONAL AIRPORT  At 144km / 89.48 miles

  • By plane

    WHISTLER/GREEN LAKE WAT AERO APT At 5km / 3.11 miles

GPS:50.116925, -122.946233

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

With 3,000 sq.m (32,000 sq.ft) of function spaces, the luxury Fairmont Chateau Whistler resort hosts events ranging from intimate weddings and board meetings to grand galas and conferences for up to 1,500 guests - all in a spectacular natural setting. All function rooms are equipped with the latest technology, including an Ethernet network and state-of-the-art audiovisual equipment. We partner with PSAV, one of the world’s top production companies, to ensure that your event is seamless and successful. Our catering and planning teams do their utmost to ensure that every function aligns with your vision and exceeds expectations. It’s no wonder Whistler’s largest hotel and conference facility is among the top 5 company-wide for customer satisfaction.

Room descriptions and layouts

14 

meeting rooms

From 1 to 1,500 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Combining classic elegance and alpine design, all 519 guest rooms and suites feature modern amenities and spectacular views of the surrounding mountain, village or woodland. Combining classic elegance and modern alpine design, all 519 guest rooms feature spectacular mountain, village or surrounding woodland views. For the ultimate in luxury accommodation and dedicated service, Fairmont Gold is an exclusive lifestyle hotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,511 reviews

TripAdvisor Rating  4.5/5  4,756 reviews

Certificate of excellence 2022

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

I was in an accessible room which was lovely until I had to be able to see myself in the lit mirror in the washroom. It would be helpful to have a stool to sit on… squatting was difficult

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Nice, but for the first time, I’d say you are pricing the place out of where it should be.

Excellent but …

Customer review rating 4.5/5

Jcwrra Couples - Confirmed reviews ALL

The staff was pleasant and responsive. We were ideally located for any walking or driving experience, Now for the but… two issues (1) housekeeping was random at best, one day we got neither daytime or evening service despite the fact that there were housekeeping carts in the corridor until 7PM (2) we booked in February and our confirmation email revealed that he had paid for one night, in June we questioned the invoice that showed no credit, we were we told (and we confirmed by reviewing our February and March credit card statements) that they did not take a deposit. The entire process could have been avoided by a clearer confirmation email. It took away valuable staff time and left us with a disgruntled feeling that staff tried and did mitigate.

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

The accommodations and location were great. I cannot say the same for the food at the bar. The quality of the meals we ordered were underwhelming and overpriced for what we received. The flat bread was equivalent to a homemade toaster oven pizza. It was initially brought to our table without the arugula, no apologies provided, they just returned it with a handful of arugula hastily thrown on top.

Dear Khadija J., Thank you for taking the time to tell us about your experience at the Fairmont Château Whistler. I am sorry that your experience at the Mallard Lounge did not meet your expectations; please allow me to express my sincerest apologies with regards to quality and accuracy of the flatbread. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samantha Cailler, Food & Beverage Administrator

excellent stay

Customer review rating 4.5/5

Sunny Business - Confirmed reviews ALL

super friendly staff, very well maintained facility , beautiful landscape

Dear Ziyang S., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sue Bjormark Executive Assistant

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