Fairmont Hotel Vier Jahreszeiten

Fairmont Hotel Vier Jahreszeiten 5 stars

Customer review rating (ALL Rating) 4.8/5 2,223 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Hamburg's Grand Hotel

  • Culinary diversity: Nine restaurants and bars

  • Uniquely located in the heart of the Hanseatic city by the Inner Alster Lake

  • Service excellence with 300 employees in 156 rooms and suites

  • Vier Jahreszeiten Spa & Fitness with an exclusive rooftop terrace

Hotel location

Fairmont Hotel Vier Jahreszeiten

Neuer Jungfernstieg 9 14
20354 HAMBURG
Germany

  • By plane

    HAMBURG AIRPORT At 12km / 7.46 miles

GPS:53.555603, 9.991689

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Nine rooms for conferences - banquets and private functions tastefully decorated. Maximum capacity: Dinners - up to 200 persons, receptions - up to 900 persons, and conferences - up to 150 persons. One of the rooms is exclusively located on the fourth floor overlooking the Alster Lake.

Room descriptions and layouts

11 

meeting rooms

From 1 to 430 

attendees

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Our accommodation(s)

All 156 rooms and suites as well as all bathrooms have been thoughtfully renovated and air-conditioned in 2015 with great attention to detail- designed to meet the highest and most demanding standards. The new guest rooms present themselves in a new and contemporary spirit with impeccable richness- delicate grace and refined elegance. Many of our Hamburg accomodations offer a breathtaking view over the Inner Alster Lake.

Our guest reviews

Our guest reviews for
Fairmont Hotel Vier Jahreszeiten

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,223 reviews

TripAdvisor Rating  4.5/5  1,917 reviews

Certificate of excellence 2022

Incredible service

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

As someone who spends more days up in the air than on the ground throughout the year, I found the service at the Vier Jahreszeiten outstanding from A to Z.

Dear Mr. I., thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Lisa Reiner Guest Relation

Luxurious

Customer review rating 5.0/5

Donna Couples - Confirmed reviews ALL

Hotel is beautifully decorated. Accommodations were luxurious and extremely comfortable. Staff exceeded expectations for professionalism and willingness to accommodate our every need.

Dear Mrs. and Mr. P., thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Lisa Reiner Guest Relation

Great stay - great service (very best) - and great celebration of your 125th Year!

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Your property in the heart of Hamburg is one of our favourite in EUROPE! We truly LOVE the service, the attention to details and the care taken in both accommodations and public areas, restaurants and bars. Thank you for an amazing experience - beyond expectations, truly.

Dear Mrs. D., thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews and feedback from our guests and we will of course share your kind comments with our team. Positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. It was a great pleasure to welcome you on the occasion of our 125th anniversary. Dear Mrs. D., we are delighted to read that you enjoyed your stay with us. We thank you once again and are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Lisa Reiner Guest Relation

Everything was really perfect

Customer review rating 5.0/5

Susanne S. Business - Confirmed reviews ALL

Our annual big event

Lovely hotel and staff in good location

Customer review rating 4.5/5

Camerin Couples - Confirmed reviews ALL

Staff was very attentive and accommodating. We enjoyed our room very much as well as the hotel's central location.

Dear Mrs. S., thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Lisa Reiner Guest Relation

Great stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Wonderful settings, great service, perfect location

Dear Mr. B., thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Lisa Reiner Guest Relation

Outstandingly excellent, as always.

Customer review rating 4.5/5

Kåre B. S. Couples - Confirmed reviews ALL

We have stayed at Fairmont Hotel Vier Jahreszeiten more than 30 times and it is always excellent.

Very high standard and excellent service.

Customer review rating 5.0/5

Bo R. Couples - Confirmed reviews ALL

It was a very pleasant stay. A beautifully and charmingly hotel. High standards and service on all levels. Nice roof top with good drinks. Breakfast very good.

Very high service with a perfect location

Customer review rating 5.0/5

Christian A. J. Couples - Confirmed reviews ALL

We enjoyed our days at the hotel. Very observant and friendly staff. Delicious breakfast.

Dear Mr. J., thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such good reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Lisa Reiner Guest Relation

Excellent as always

Customer review rating 5.0/5

Lars S. Couples - Confirmed reviews ALL

this is the only reel 5 star hotel in Hamburg - many years of treating guests as the most important business, is very clear. You feel it right on arrival, and anywhere during the stay. Our favorite hotel.

Dear Mr. S., thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews and feedback from our guests and we will of course share your kind comments with our team. Positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. Dear Mr. S., we are delighted to read that you enjoyed your stay with us. We thank you once again and are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Lisa Reiner Guest Relation

Good stay but beds uncomfortable, room small and noisy

Customer review rating 2.5/5

Kate Business - Confirmed reviews ALL

Hotel was nice, and service extremely good, but the bed was very uncomfortable and hard and the room was rather small. The cold water didn't work when I arrived but was fixed quickly. I was woken up a few times by noise which was annoying as I arrived late and had a full day of meetings so was extremely tired afterwards. Gym was extremely good.

Excellent stay and amazing location!

Customer review rating 5.0/5

Qais D. Families - Confirmed reviews ALL

My stay was absolutely amazing and the hotel couldn't do anymore to make us feel accommodating. The location was brilliant and I could not fault a single thing in the hotel. The staff were extremely helpful and amazingly friendly. The room was very spacious, the bar was brilliant downstairs and breakfast, I couldn't even put a word to how great it was!

Dear Mr D., thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, in your case such wonderful words! Such positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. We are looking forward to welcoming you soon again in the heart of Hamburg - to provide you with another stay which is "above and beyond"! With warm regards, Nicole Pfeiffer Guest Relation Manager

great location but poor service

Customer review rating 3.0/5

Nathalie B. Couples - Confirmed reviews ALL

We've been refused twice the access to the bar, and it was not complete. The roof terrace was closed at 6 pm because it was about to rain apparently. We drank our cocktail in a terrace outside the hotel and it never rained...

Customer review rating 4.0/5

Lats S. N. Friends - Confirmed reviews ALL

As usual very nice to stay with you. However this time our room had a smell of sewer and If we didnt close the bathroom door, the Hole room had that smell. So this was not very nice. The room was 324, and my name is Lars N.. Maybe you should look in to that.

Dear Mr. N., thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such good reviews, as positive feedback is the most beautiful reward for our employees. We would like to apologize for the inconvenience caused regarding the smell in your room. Of course, we have passed this on to the appropriate department manager, who have taken care of the matter. You may of course contact us directly during your next stay in case of any inconvenience, so that we can make your stay as pleasant as possible. We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Lisa Reiner Guest Relation

Great service, overall a good experience

Customer review rating 4.0/5

Diana Couples - Confirmed reviews ALL

The service was fantastic, good attention from employees and great service during breakfast, as well for dinner. My big disappointment was the comfort level in the bed, it is extremely hard and stiff.

Dear Mrs. R., thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such good reviews, as positive feedback is the most beautiful reward for our employees. Please excuse the inconvenience regarding the bed. I have gladly added a topper on the bed for your next reservation in your profile. We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Lisa Reiner Guest Relation

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