The Savoy 5 stars

Customer review rating 4.8/5 7,314 reviews

The Savoy
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Hotel extras

At the forefront of the luxury hotel scene for 130 years, The Savoy welcomes guests for an experience that continuously evolves to meet the desires of the modern traveller.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions
  • Bicycles rental (Nearby)
Catering
  • 4 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Conventions hotel
  • Copy/print service available
Information message

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Hotel location

The Savoy

Strand
WC2R 0EZ
london
united kingdom

Tel: +442078364343

Fax: (+44)2072406040

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    LONDON CITY AIRPORT At 14.48km / 9 miles

  • By plane

    LONDON GATWICK AIRPORT  At 48.28km / 30 miles

  • By plane

    LONDON HEATHROW AIRPORT At 40.23km / 25 miles

  • By plane

    LONDON LUTON AIRPORT At 80.47km / 50 miles

  • By plane

    LONDON STANSTED AIRPORT  At 88.51km / 55 miles

GPS :51.510401, -0.120182

Your meetings and events

The Savoy is one of the most eminent venues for London society. The hotels 18,000 sqft enduring showmanship has attracted people down the generations from royalty, the arts, business, politics and the law.The Banqueting Rooms are well known for larger, grander affairs , awards dinners, press briefings, a product launch, a celebration, a wedding.The Private Rooms are a first choice for smaller, more intimate gatherings, a commemoration, a club dinner, a private party or a board meeting.

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Audio and video equipment

  • Day light

  • Video equipment

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

267 rooms including 67 suites, beautifully restored and decorated in either Edwardian or Art Deco style, some with unique views of the river Thames.

Superior Queen - Queen Bed, City or Courtyard View

  • Max. number of persons: 2
  • Area: From 28 m² / 301 sq ft
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Deluxe King - King Bed, City or Courtyard View

Accessible room
  • Max. number of persons: 3
  • Area: From 31 m² / 334 sq ft
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Luxury King - King Bed, City or Courtyard View

  • Max. number of persons: 3
  • Area: From 34 m² / 366 sq ft
  • Views: City side, Courtyard side *

* Subject to availability

  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Luxury Double Double

  • Max. number of persons: 4
  • Area: From 40 m² / 431 sq ft
  • Views: City side, Courtyard side *

* Subject to availability

  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Luxury King River View - King Bed, Stunning River

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: River side *

* Subject to availability

  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Two Bedroom Family

  • Max. number of persons: 4
  • Area: From 51 m² / 549 sq ft
  • Views: City side, Courtyard side *

* Subject to availability

  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Rooms

Our restaurants and bars

Kaspar's at The Savoy

Type of cuisine: International

Provenance takes prominence within Kaspar's at The Savoy with menus that showcase contemporary seasonal dishes from land and sea that capture the vibrancy of the natural landscape. Champagne and seafood are served at a striking centrepiece bar.

Lunch

07:00 - 11:00

  • Mon
  • Tue
  • Wed
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  • Fri
  • Sat
  • Sun

Dinner

  • Mon
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  • Wed
  • Thurs
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  • Sat
  • Sun

Simpson's in the Strand

Type of cuisine: Regional

Having undergone restoration in 2017 to bring this Grade II listed building back to its former glory, Simpson's in the Strand now features a reimagined Bill of Fare that brings the classic British cuisine, for which it has become so well-loved.

Lunch

  • Mon
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  • Sat
  • Sun

Dinner

  • Mon
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  • Sun

Savoy Grill

Type of cuisine: Regional

Savoy Grill by Gordon Ramsay is without doubt one of London's most legendary restaurants with a plethora of menus to choose from, reviving recipes from the original Chef's days in the kitchen back in 1889.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Thames Foyer

Type of cuisine: Cafe

Famous around the world for its Afternoon Tea, the Thames Foyer at The Savoy also plays host to a delectable breakfast, varied all-day dining menu, and in the evenings it's the home to The Savoy's live music programme: Live at The Savoy.

The bar at Simpson's

Non contractual photo

The bar at Simpson's in the Strand, located on the first floor of Simpson's in the Strand, is an elegant and chic spot where to sink a cocktail and enjoy an exciting gin menu that celebrates the quirks and characteristics of the best of British culture.

Beaufort Bar

Non contractual photo

The Beaufort Bar provides a theatrical, art deco setting in which to enjoy cocktails that push the boundaries. The award-winning team has created a menu designed to intrigue and excite guests with each drink listed entirely unique to Beaufort Bar.

American Bar

Non contractual photo

The American Bar is the longest surviving cocktail bar in London and one of the most renowned in the world; serving classics with a twist, new and vintage creations and legendary bartender's signature drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
The Savoy

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

7,314 reviews

Home from home...

Customer review rating 4.8/5

Richard B. Couples - 19/02/2020 Confirmed reviews ALL

The best welcome, (nearly) the best service, the best bed.... simply the best!

Dear Richard B, thank you for your wonderful complimentary review of your stay at The Savoy. We are delighted to know you enjoyed your time with us and we will be sure to pass on your kind words to the doorman. We hope to warmly welcome you back to The Savoy again in the near future and please let us know, in the meantime, if we can be of any assistance. With kind regards, Debra Patterson Quality Executive

Elegant and stylish surroundings; immaculately dressed and polite staff

Customer review rating 4.8/5

Pamela B. Couples - 19/02/2020 Confirmed reviews ALL

A lovely stay but we would not come again because we loathed the piped music at breakfast and the over-amplified live music in the otherwise wonderful cocktail bars. Why must guests be assaulted by noise?

Dear Pamela B., thank you for taking the time to provide your feedback. I have immediately shared your comments with our Director of Restaurants and Bars, as it is important that any music at breakfasy is subtle and appropriate for the ambiance. Equally we will check the levels in the bars as, at all times, it should not impact the atmosphere in any way, or the ability for our guests to hold a conversation. Thank you for brining this to our attention and your feedback is important to us. We hope to warmly welcome you back to The Savoy again in the future. With kind regards, Debra Patterson, Quality Executive

Wonderful stay - never disappoints

Customer review rating 4.8/5

Simon Business - 15/02/2020 Confirmed reviews ALL

Fabulous service Remains an Iconic Hotel

Dear Simon, thank you very much for taking the time and trouble to complete our guest satisfaction survey in such a positive way. We are delighted to know how much you enjoyed your stay and look forward to warmly welcoming you back to The Savoy again, in the near future. Please let me know if I can be of any assistance in the meantime. With kind regards, Debra Patterson, Quality Executive

Always a memorable stay!

Customer review rating 4.8/5

Mark R. Business - 07/02/2020 Confirmed reviews ALL

Class service at every level.

Dear Mark R., thank you for taking the time to complete a guest satisfaction survey and for your wonderful comments. It was wonderful to have you back with us and are delighted you so enjoyed your stay. Thank you for sharing your experience in this way and we look foward to warmly welcoming you again to The Savoy in the near future. With kind regards, Debra Patterson, Quality Executive

Home from Home

Customer review rating 4.8/5

M S. Families - 05/02/2020 Confirmed reviews ALL

Staff as always are excellent- Just let down by Breakfast on Sunday in Restaurant being very slow, which I acknowledge we did get an apology from the staff and management- In order to give you the the appropriate feedback to instigate the necessary change the quality of the Savoy Breakfast also wasn’t good - My son made the comment to me that a Whetherspoons breakfast was far more enjoyable at a fraction of the price. We have stayed at comparable hotels in London and around the world and can say that your breakfast experience is lagging behind by a long way - I hope you will take these points on board as we really do enjoy staying here.

Dear M S., thank you for taking the time to complete a guest satisfaction survey and for your valuable thoughts about the breakfast service. We welcome all guest feedback and absolutely have taken your views onboard. Furthermore, we wonder if you would consider providing us a further understanding of the breakfast itself, to share with our chefs. Thank you for your patience at the time and we very much look forward to warmly welcoming you and your family again to The Savoy in the near future. With kind regards, Debra Patterson, Quality Executive

Personal service in an understated way

Customer review rating 4.8/5

Carroll G. Friends - 28/01/2020 Confirmed reviews ALL

There was a misunderstanding on my part about the 'winter warmer' package. I thought 20 percent off BAR was a discount on bar bills associated with our stay. Megan checked us out and was extremely understanding and kindly applied the discount to our bar bill. I have always been impressed with your staff's attitude towards guests.

Dear Carroll G., we are delighted you enjoyed your stay at The Savoy! We greatly value your positive feedback and thank you for the kind compliments of the service you received. I am pleased that we were able to rectify the misunderstanding regarding your bill, and I know Megan will be thrilled to read your comments. We hope to warmly welcome you back to The Savoy very soon. With kind regards, Debra Patterson, Quality Executive
Customer review rating 4.8/5

Julie Friends - 27/01/2020 Confirmed reviews ALL

A lovely weekend retreat for us and our friends to spend some quality time together.

Dear Julie, thank you for taking the time to complete a guest satisfaction survey and for posting this review. We are delighted to note that overall your friends and yourself enjoyed your stay and look forward to warmly welcoming you back to The Savoy again in the near future. If we can be of any assistance in the meantime, please let us know. With kind regards, Debra Patterson, Quality Executive

Great stay, if not a little dated in some of the rooms.

Customer review rating 4.8/5

James W. Couples - 23/01/2020 Confirmed reviews ALL

Breakfast was incredible and the service amazing, was just the rooms were a little dated and tired. The lamps were wonkey on the wall and they took our coat hangers for our even wear so we had to then replace them with the ones in the wardrobe. But was an enjoyable stay.

Dear James W, thank you very much for your review and kind compliments of breakfast and service overall. Your feedback about your accommodation has been noted and shared with our housekeeping team, as these details are important. We are sorry for the inconvenience caused when the hangers were not returned. Thank you again for sharing your experience in this way as all feedback is welcomed so we can continually improve our standards. We hope you will have another opportunity to return to The Savoy in the future. With kind regards, Debra Patterson, Quality Executive

Beautiful Hotel

Customer review rating 4.8/5

Helen Business - 23/01/2020 Confirmed reviews ALL

The Savoy is a beautiful Hotel, perfectly positioned in London for sight seeing and an excellent choice of hotel for business meetings. The Savoy provides the finer little touches to your stay that make you smile and feel appreciated.

Dear Helen, it was our pleasure to have you stay with us and thank you for taking the time to complete a guest satisfaction survey. Your feedback has been noted and we were delighted to receive such positive comments. We look forward to extending another warm welcome to you in the future and please let us know, in the meantime, if we can be of any assistance. With kind regards, Debra Patterson, Quality Executive

Fantastic Hotel!

Customer review rating 4.8/5

Kim L. Couples - 22/01/2020 Confirmed reviews ALL

We had a brief return visit after Christmas for our wedding anniversary, dining at the Savoy Grill. Firstly, you upgraded us to a suite, which was absolutely amazing!! Then we had a fabulous meal, with wonderful service, followed by a romantic nightcap in the truly iconic American Bar! To cap it all we had a fantastic view of the river from our window before a wonderfully comfortable night's sleep. And of course a "not to be missed" breakfast in the morning. All in all another unforgettable experience, beautifully managed by your superb staff. Thank you so very, very much. You are simply the best!!!!

Dear Kim L., what a lovely review! We were delighted to welcome you back to The Savoy to celebrate your anniversary, and we smiled when we read your kind feedback. We are so pleased you had such a memorable time in true "Savoy" style, and were looked after by our attentive team - I will make sure your kind comments are shared with them all! We hope we will have the opportunity to welcome you again to The Savoy. With kind regards, Debra Patterson, Quality Executive

As always great service, and very attentive staff.

Customer review rating 4.8/5

John A. Families - 22/01/2020 Confirmed reviews ALL

The Savoy is without doubt the best Hotel in London, mainly due to the excellent customer service from its friendly and attentive staff.

Dear John A., we are delighted you enjoyed your stay at The Savoy! We greatly value your positive feedback and thank you for the kind compliments of the service you received. We hope to warmly welcome you back again soon. With kind regards, Debra Patterson, Quality Executive

A London Visit to Remember

Customer review rating 4.8/5

Elisabeth M. Families - 21/01/2020 Confirmed reviews ALL

It was an experience like being on Downton Abbey. Need I say more.

Dear Elisabeth M., we are delighted you enjoyed your stay at The Savoy! We greatly value your positive feedback and are so pleased you had a truly memorable stay in the exquisite surroundings of our beautiful hotel. We hope to warmly welcome you back again soon. With kind regards, Debra Patterson, Quality Executive

Terrible Customer Service

Customer review rating 4.8/5

Colette O. Families - 21/01/2020 Confirmed reviews ALL

I had made two reservations together and called to make sure that the rooms would be next to each other, though found out when we arrived that we would not be located anywhere near one another (not even on the same floor). Had issues with billing and it took five phone calls in order to get the matter resolved. Woman at front desk was extremely rude and not at all helpful (repeatedly hung up on me) - had to escalate complaints to a manager.

Dear Colette O., thank you for taking the time to complete one of our guest questionnaires. We appreciate your openess about the two very frustrating situations that arose and offer you our sincerest apologies. Our Managing Director has reached out to you through your other review, as we are keen to ensure the details are investigated internally. It is not acceptable to hear about such behaviour and understand your disappointment and concern. We are anxious to come back to you as soon as possible and thank you for your patience in the meantime. With kind regards, Debra Patterson, Quality Executive

Mr

Customer review rating 4.8/5

Lindsay H. Families - 19/01/2020 Confirmed reviews ALL

Just the best--was there for 7 days and the level of customer service was extraordinary for the full seven days

Dear Lindsay h., it was our pleasure to have you stay with us and thank you for taking the time to complete a guest satisfaction survey. Your feedback has been noted and we were delighted to receive such a positive score, and to hear that you had such a wonderful time! We look forward to extending another warm welcome to you in the future and please let us know, in the meantime, if we can be of any assistance. With kind regards, Debra Patterson, Quality Executive

A real treat!

Customer review rating 4.8/5

Freyja Business - 17/01/2020 Confirmed reviews ALL

The staff was extremely friendly, accommodating and helpful. No request was too big or too small, and they did everything in their power to make you feel at home. The bed was extremely comfortable, lovely touches in the room such as Nespresso, classical music playing in the room on arrival, welcome notes from the team, etc. I would love to return again for a longer stay!

Dear Freyja, thank you for taking the time to complete a guest survey, and for your kind comments. It is always a pleasure to receive positive feedback, and I will ensure this is shared with the team across the hotel. We are delighted you enjoyed your room and all of the special touches that make a stay at The Savoy so unique! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one - we all look forward to welcoming you back! With kind regards, Debra Patterson, Quality Executive

A joyful experience from start to finish

Customer review rating 4.8/5

David W. M. Families - 17/01/2020 Confirmed reviews ALL

Arrived for a Christmas break, and was offered an upgrade to a river suite, a wonderfully magical and generous touch by the hotel

Dear David W M, what a lovely review! We smiled when we read your kind feedback and were delighted you were able to celebrate Christmas with us at The Savoy. It was our pleasure to have you stay with us and we hope when your travels bring you back to London, we will have the pleasure to welcome you once again. With kind regards, Debra Patterson, Quality Executive

Splendid

Customer review rating 4.8/5

Ga Business - 16/01/2020 Confirmed reviews ALL

First rate and exceptional.

Dear GA, it was our pleasure to have you stay with us and thank you for taking the time to complete a guest satisfaction survey. Your feedback has been noted and we were delighted to receive such positive comments. We look forward to extending another warm welcome to you in the future and please let us know, in the meantime, if we can be of any assistance. With kind regards, Debra Patterson, Quality Executive

Great

Customer review rating 4.8/5

Gerry H. Couples - 14/01/2020 Confirmed reviews ALL

All aspects of our stay were very satisfactory The staff are briliant and attentive - Full Marks The room was lovely and very comfortable but I would like to make some comment re the shower. First i should explain that, due mainly to my age and insatability, I am unable to use a bath and I am totaly relient on the shower. I must have a "hand rail". The shower in our room looked as if it had been revamped but the hand rail was fitted much too low to give me the support I require. On a personal note I did not like the shower heads fitted or their controls - but you will know better than me what your customers prefer. This is not a complaint - just an observation.

Dear Gerry H., thank you very much for your detailed review of your stay at The Savoy. Your lovely comments about the staff and room are much appreciated and we have made a careful note of your preferences, in regard to the need for a shower and support handrail which is so important; we want you to feel comfortable. Thank you once again for sharing your experience in this positive way and we hope to have the pleasure of warmly welcoming you again to The Savoy, in the near future. With kind regards, Debra Patterson, Quality Executive

We had a wonderful christmas experience.

Customer review rating 4.8/5

Beverley L. Families - 13/01/2020 Confirmed reviews ALL

We had a fantastic time. Our rooms were upgraded to the ones we had at our wedding and that was a lovely surprise. Everything went perfectly and the Lego theme was really special, espcially for my son who is a huge lego fan and this coupled with his home from home at The Savoy made it a very magical experience.

Dear Beverley L., how kind of you to take the time to complete a guest survey following your most recent stay at The Savoy. We were delighted to welcome you back, and were all thrilled to read your positive feedback. You can be assured that we will share your fantastic, kind compliments with all the team. It was our pleasure to have you with us over the Christmas period, and thank you again for sharing your experience. We look forward to another opportunity in the near future to warmly welcome you and your family again to The Savoy. With kind regards, Debra Patterson, Quality Executive
Customer review rating 4.8/5

Londondog Families - 12/01/2020 Confirmed reviews ALL

We have been staying at The Savoy over the Winter holidays since the re-opening in 2010 and to the extent possible it gets better each year. The hotel is really a perfect mix of comfort, elegance, service, and location.

Dear LondonDog, thank you for taking the time to review your recent stay. We were delighted to welcome you back to The Savoy, and so happy to hear you had another wonderful stay - thank you for the brilliant compliments! We do note your comments regarding the options available at breakfast and I will ensure this is shared with the team. Thank you again for sharing your experience and we look forward to warmly welcoming you again to The Savoy in the near future. With kind regards, Debra Patterson, Quality Executive
Our most recent 20 reviews

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