Swissôtel Amsterdam

Swissôtel Amsterdam 4 stars

Customer review rating (ALL Rating) 4.6/5 894 reviews

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Hotel extras

  • Labelled ALLSAFE

  • Central location on Dam Square, within walking distance of the historic Canal District

  • All-day restaurant with outdoor tables on the square and a locally focused Italian-style menu

  • 24-hour gym with state-of-the-art TechnoGym cardio and weight machines

  • Massage and other spa services available in the comfort of your room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Swissôtel Amsterdam

Damrak 96

GPS:52.373403, 4.893462

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park


ROYAL98 is an Italian food concept in the centre of Amsterdam where pasta's, thin-crust wood oven pizza and freshly made salads play a central role. Guests can enjoy an all-day menu and being ensured of fresh and organic ingredients from local suppliers.

Your meetings and events

Our luxury hotel is less than a 10-minute walk from Amsterdam Central train station, making it a convenient spot for client meetings or team huddles. Two airy, light-suffused, city-view suites double as boardrooms, seating up to eight attendees. We’re happy to provide audiovisual equipment to enhance your presentation, plus Nespresso coffee, tea, water and light fare. Fibre optic internet lets everyone stay connected.

Room descriptions and layouts

meeting rooms

From 1 to 10 


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Our accommodation(s)

With local art and an efficient design, our 114 rooms and suites inspire a sense of ease. Cocoon yourself in Frette bed linens and pick your perfect pillow. Nespresso coffee machines and Pürovel bath products with Swiss essential oils help you recharge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  894 reviews

TripAdvisor Rating  4.5/5  1,502 reviews

Great hotel

TripAdvisor rating 4.0/5

L3852VMconnors Couples - TripAdvisor review

This was a lovely hotel which we stayed in for 3 nights. Excellent location in the centre with plenty of food options. Beds were extremely comfortable and spacious. The people at reception were incredibly welcoming and even upgraded us free of charge to a premium room. Overall this was a great stay at a lovely hotel, which is slightly on the expensive side but would definitely stay again.

Great location

TripAdvisor rating 5.0/5

majabF6050PK Business - TripAdvisor review

The hotel is in a great location, in the very center of Amsterdam. The staff is very helpful, the rooms are clean and tidy. My recommendation to the hotel is to improve the breakfast offer with more variety of foods. Otherwise, every recommendation for choosing this hotel for a stay in Amsterdam.

Appalling breakfast.

TripAdvisor rating 3.0/5

Leigh H TripAdvisor review

My five day stay at this hotel was fine apart from the appalling breakfast. A poorly displayed selection of crummy food. One packeted watery jam choice and bacon I wouldn't give to my dog. In years of travel this would be the worst hotel breakfast I have experienced.

Too expensivd

Customer review rating 3.5/5

Styphos Business - Confirmed reviews ALL

Good location, good staff, good breakfast, good rooms but 400 Eur/night is to expensive.

Dear Stjepan L., We very much appreciate your comments regarding your stay at the Swissôtel Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wencke Bolsius General Manager

Well located hotel but would not recommend

Customer review rating 0.5/5

Ma Friends - Confirmed reviews ALL

Swissotel has been my go to every time we are in Amsterdam. This trip, service was terrible front desk manager was aloof and unaccommodating, bathrooms are small and outdated, towels are old and thin and smell like old pizza, mattresses too soft and housekeeping did not have extra pillows to give us. Even if I am a diamond status all Accor member, they treated me like a nobody. I will never stay here ever again. There are so many other options now and given the price of the hotel, we prefer to be in a nicer hotel, more quiet and with better service.

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Other web-users rate our hotel

  • 821 reviews 9.5/10 Location
  • 908 reviews 7.5/10 Room
  • 943 reviews 9/10 Service
  • 8 reviews 9.5/10 WiFi
  • 332 reviews 7.9/10 Cleanliness
  • 322 reviews 6.5/10 Breakfast
  • 11 reviews 3.8/10 Bar

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