Hotel - Swissôtel Amsterdam
Swissôttel Hotel Swissôttel Hotel

Swissôtel Amsterdam

4.5/5 3,684 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Dutch
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Solarium (Nearby)
  • Boat excursions
  • Swissotel Bicycle

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
See all services

Swissotel Amsterdam is a 100% non-smoking, pet free hotel. Please note that the hotel does not have a parking facility, public parking (paid) is available at Bijenkorf Parking and Oosterdok Parking.

Hotel location

Companies and event centres nearby

Congress centre

BEURS VAN BERLAGE0.3 km / 0.19 mi INDUSTRIELE GROTE CLUB0.2 km / 0.12 mi

Exhibition centre

RAI CONVENTION CENTRE6 km / 3.73 mi

Your meetings and events

The hotel's spacious city view suites can quickly be converted into very convenient boardrooms, ideal for small-scale meetings of up to 8 delegates. Swissotel Amsterdam will provide any necessary audiovisual equipment, as well as lunch and snacksThe hotel's spacious city view suites can quickly be converted into very convenient boardrooms, ideal for small-scale meetings of up to 8 delegates. Swissotel Amsterdam will provide any necessary audiovisual equipment, as well as lunch and snacks

Swissôtel Amsterdam Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 1 52 m2 3 m 0 0 10 0 0
MEETING ROOM 2 52 m2 3 m 0 0 10 0 0
    • Screen
    • Audio and video equipment
    • Day light
    • WIFI access
    • Slide projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Swissôtel Amsterdam offers 114 rooms including 17 suites. All guests have free access to the Swissôtel Fitness with state of the art equipment and providing complimentary Internet

  • 114 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 1 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.5/5 ALL Rating 3,684 reviews

Our guest reviews for
Swissôtel Amsterdam

100% genuine reviews from our guests

Find out more
Bernie W. Couples - 13/02/2020 Confirmed reviews ALL
« Perfect location »

Perfect location for a trip in Amsterdam. We were there for five nice day centrally located within walking distance to all major attractions.The staff is friendlyFive-star customer service

Fahad A. Families - 13/02/2020 Confirmed reviews ALL
« Accepted location »

I am really disappointed for this experience. It was the first time to visit Amsterdam and after good recommendations from all friends to stay at your hotel and I paid extra money compared to other hotel. And before checking time I called and I raised an issue I phased in airport and to deffer my reservation about one or to give a rate for extending one and the lady after almost 15 minute of international call told me she will inform the manager and get back to me because the hotel was full on the 10th of February while I saw in the website and even asked again in chick in time respestion guy told me the will check and let me know and until now no one contact me then I decided to continue my stay with hotel next to your hotel. Honestly what I felt from this way of ignoring and avoiding was not respectful at all. The only thing you guys did send me a fruit and apologized because I talked to agency about my check in experience.

Anonymous Couples - 13/02/2020 Confirmed reviews ALL
« Lovely hotel »

Lovely hotel, central location, friendly staff

Murray B. Couples - 09/02/2020 Confirmed reviews ALL
« Great Stay »

A great location, great staff, good food, lovely accommodation.

Shazzaj Friends - 29/01/2020 Confirmed reviews ALL
« Great location and lovely staff »

From the minute we arrived staff were super friendly - room was fantastic. Location near everything -will definitely stay here again. 10 min walk from central station- bonus

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shahajra A., We very much appreciate your comments regarding your stay at the Swissôtel Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steven Warmerdam Front Office Manager

Naama Families - 08/01/2020 Confirmed reviews ALL
« Wonderful hotel in a great location with splendid staff »

We had a very nice stay. The hotel is located on the Dam which is very convenient. the staff are very attentive and nice. the rooms are quite small but have everything

Our hotel has responded to the review
Our hotel has responded to the review

Thanks a lot Naama! We hope to see you back soon. Best wishes, Kim Hauser Front Office Manager

Marco Families - 03/01/2020 Confirmed reviews ALL
« a night in Amsterdam with the family »

excellent welcome, great rooms and very good staff. Bfast was excellent as well

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much Marco and happy new year!

Ron D. Couples - 01/01/2020 Confirmed reviews ALL
« Clean room and friendly front desk staff »

Clean room and friendly front desk staff. Bed was comfortable. location was great as its near the station but a bit difficult for taxi to get in to. We noticed that the towels have a some acidic smell which put us off a bit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ron D, Thank you very much for your great review and the feedback provided. Kind Regards from Amsterdam!

Iriawan I. Families - 01/01/2020 Confirmed reviews ALL

Very Nice downtown hotel. Pretty interior, bedding and functional bathroom

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much! See you again soon.

Liana K. Couples - 01/01/2020 Confirmed reviews ALL

Nice size room, not too small. Great rainshower, large comfy bed. Very helping stuff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Wow! Thank you very much for this great review. We hope to see you back soon. Best wishes, Kim Hauser Front Office Manager

Sian Couples - 30/12/2019 Confirmed reviews ALL
« Pleasant and comfortable »

Friendly and helpful staff, satisfying appliances with a comfortable bed and room was clean to an excellent standard. Would definitely recommend and would visit again.

Our hotel has responded to the review
Our hotel has responded to the review

Thank yu very much for this wonderful review! See you back soon and happy new year!

Hannah Friends - 30/12/2019 Confirmed reviews ALL
« Average »

Average.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hannah, Thank you very much for staying with us and for your review. Too bad that your visit was not to your satisfaction. We always do our very best so that all our guests leave with a smile on their faces. I hope that your next visit will be more delightful and wish you all the very best in the meantime. Kind Regards, Kim Hauser Front Office Manager

Jan S. Friends - 29/12/2019 Confirmed reviews ALL
« Great hotel with view at the dam square »

Very helpful staff and very international (no Dutch spoken). Go a corner room with a top view at the Dam Square. Unfortunately for safety reasons they could not open the door to the balcony. All-in-all I would definitely book this hotel again when I'm in Amsterdam

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for this great review! See you back soon and best wishes in the meantime, Kim Hauser Front Office Manager

Hr Couples - 28/12/2019 Confirmed reviews ALL
« Great Location »

The hotel is very well situated. It's accross from the Dam Square and an easy 8 minute walk from Centraal Station. The lobby and entrance aren't particularly elegant, but our room was very clean and the bed was comfortable. We think we were upgraded in that we had a very large bed, although the room felt cramped. For example, there wasn't room for a person to sit by the desk and another to walk accross the room, The shower was very modern. Supplies included soap, conditioner, shampoo, etc. and complimentary bottled water. Note: While I liked the in room products, I would recommend bringing your own hair conditioner. Note: The hotel has a restaurant (we did not eat here), bar, and fitness facility. Before our visit, the concierge was extremely helpful! During our stay, the concierge station was not consistently staffed. Make sure to request turndown service; you'll get the best chocolates on your pillow!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your review HR.

Scott W. Friends - 27/12/2019 Confirmed reviews ALL
« Very enjoyable »

Very good experience, very friendly staff and room was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Thanks a lot! Great that you have enjoyed your stay with us.

Anonymous Couples - 27/12/2019 Confirmed reviews ALL

The hotel is nice. Unfortunately someone pulled the fire alarm and it stayed on for about 11 minutes- followed by loud messages saying it was a false alarm by the staff. Both made for a very non enjoyable night. The staff laughed it off and seemed like it was a regular occurrence.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for staying with us and for your feedback. Please accept my apologies for the fire alarm, caused by someone activating it manually.This is definately not something that occurs on a regular basis and should not happen at all. Unfortunately we cannot control the actions of individuals. Please be assured that our staff did not intend to come across as if this was a funny situation and that the stress level given, we came to the conclusion that this situation was handled very well and that no hotel guest was in danger at any time. I am sorry you have been woken up by the alarm and am certain that this is not something that would happen again. Kind Regards from Amsterdam, Kim Hauser Front Office Manager

Andrew S. Couples - 26/12/2019 Confirmed reviews ALL
« A weekend break with my wife »

The hotel was very nice, the staff were friendly and helpful. Our room was just what we needed - modern, comfortable and surprisingly quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much! We are happy you enjoyed the weekend getaway with your wife! See you back soon and best wishes, Kim Hauser Front Office Manager

Vincent Solo - 26/12/2019 Confirmed reviews ALL
« Excellent Stay »

Great location, very nice, clean, modern hotel with very comfortable rooms. Staff is extremely nice and professional. No complaints what so ever. Will definitely rerun and highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much Vincent!

Margaret W. Families - 25/12/2019 Confirmed reviews ALL
« Great staff. Comfortable hotel. »

Thank you to all the charming and helpful staff on the front desk. After messing up an online booking, I was reassured and able to easily rebook. I'm afraid names escape me but special thanks to front desk person with Scottish accent.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much!

Tracy Couples - 25/12/2019 Confirmed reviews ALL
« Lovely stay in Amsterdam »

We stayed 3 nights in December. We needed to add a night on the front end of the stay and the desk staff made this happen for us. The room was compact but very clean and quiet. The desk, restaurant and cleaning staff were superb.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks Tracy and a happy new year to you!

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