Fairmont Le Montreux Palace

Fairmont Le Montreux Palace 5 stars

Customer review rating (ALL Rating) 4.6/5 1,436 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • ALLSAFE certified hotel with 236 rooms and suites and 4 gourmet restaurants

  • A majestic Belle Époque landmark hotel on the shore of Lake Geneva surrounded by the Alps

  • The perfect accommodation for Montreux Jazz Festival, located adjacent to the venue

  • Sumptuous and intimate spaces for unforgettable events from 15 to 1500 people

  • A Luxury Fairmont Spa with treatments and massages designed to soothe your body and mind

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Fairmont Le Montreux Palace

Avenue Claude Nobs 2
1820 MONTREUX
Switzerland

Telephone +41 21 962 12 12

Fax +41 21 962 17 17

Contact email

  • By plane

    GENEVA COINTRIN INTL APT At 91km / 56.54 miles

  • By plane

    ZÜRICH AIRPORT At 220km / 136.7 miles

GPS:46.438279, 6.907105

Companies

  • NESTLE HEADQUARTERS 6.5 km / 4.04 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Merging Belle Époque opulence and state-of-the-art amenities, our 18 function rooms offer a peerless location for your Montreux event. Be it an intimate board meeting or a prestigious congress, our experts take care of every detail, from start to finish. With the Alps and the lake as a background and incomparable elegance all around, our Montreux palace hotel offers an unforgettable setting for the first day of your married lives. Let our experienced wedding planners guide you every step of the way.

Room descriptions and layouts

21 

meeting rooms

From 1 to 1,200 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Imagine refined Belle Époque elegance, the comfort of premium amenities and the latest technology. With lake or city views, our 236 luxury rooms and suites on Lake Geneva are an exclusive haven, whether you are visiting Montreux for business or pleasure. All rooms have individually controlled air conditioning, sound-proof windows, phone, TV/pay-TV, Internet access and minibar. Connecting rooms and suites are available on request.

Our guest reviews

Our guest reviews for
Fairmont Le Montreux Palace

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,436 reviews

TripAdvisor Rating  4.5/5  2,127 reviews

Certificate of excellence 2022

Highly dissapointing - loud indian wedding hotel, spa area and pool overfloaded with for non hotel guests

Customer review rating 1.5/5

Vv Couples - Confirmed reviews ALL

There are only few positive points - historical property and attentive, but helpless personal. All other aspects are in the red area. Especially disappointing aspects - apparently this is a popular Indian wedding hotel, so if you like drunk and noisy guests having fun all night long, you are welcome. Pool and spa accessible for general public, so as a hotel guests we could not even find free sunbath beds. Air-conditioning is very old and not functioning well, yet opening windows is not an option hence there is a noisy road right below, and again - loud wedding.

Dear Mrs. V., Thank you for taking the time to tell us about your experience at the Fairmont Le Montreux Palace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Indeed We had an Indian wedding in our midst last week which spanned several days and was very festive. It is of course very unfortunate that the music kept you awake at night. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. In the meantime, I wish you a very nice week end and remain at your entire disposal should you need any further assistance. Best regards, Maxime Chappot Assistant Front Office Manager

Amazing Location and Staff

Customer review rating 5.0/5

K.a. Friends - Confirmed reviews ALL

The stay was perfect. The rooms and rest of the hotel are amazing. The staff was the best.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Beautiful setting and good service.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

We enjoyed the property and location. Only complaint, the heat in the towel racks couldn’t be turned down or off. The bathroom was always too hot for comfort.

Dear Mr. K., Thank you very much for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. I am delighted to read that you enjoyed your stay with us in its entirety. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would be very pleased to welcome you back to the Swiss Riviera. Sincerely, Michael Smithuis General Manager

Excellent view and good service

Customer review rating 4.0/5

Aurélie Families - Confirmed reviews ALL

The location and the view was excellent. The staff was very professional. Unfortunately the room was not up to our expectations since we experienced some inconvenience with the toilets.

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Amazing hotel

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Gorgeous location, beautiful hotel and friendly staff. Had an amazing time and can’t wait to come back.

Dear Mrs. D., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Good view and that’s about it

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

For a 5 star property, I was incredibly underwhelmed with our 2 night stay here. We stayed at 5 star properties all over Switzerland and this stay was the most disappointing. No turn down service. The spa/pool area was overrun by dozens of kids screaming and jumping/playing in the pool - not a relaxing peaceful spa experience you would expect. Breakfast not included for the price paid but was at other 5 star places for the same price.

Dear Mrs. C., Thank you for taking the time to tell us about your experience at the Fairmont Le Montreux Palace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Smithuis General Manager

Perfect stay, miss it already

Customer review rating 5.0/5

Ak Families - Confirmed reviews ALL

Wonderful stay wonderful food wonderful staff and service

Dear Mrs. K., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Alles super

Sehr geehrte Frau K., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Fairmont Le Montreux Palace. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Michael Smithuis Generaldirektor

Gorgeous

Customer review rating 5.0/5

Kristin R. Couples - Confirmed reviews ALL

Fantastic trip! Definitely returning to this property! Get a lake front room. So amazing!

Dear Mrs. R., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Well maintained modern grand dame hotel of Montreux

Customer review rating 4.5/5

David Couples - Confirmed reviews ALL

Great stay. Room was perfect. Restaurants had great food and staff were friendly and helpful

Dear Mr. A., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

good stay as always

Customer review rating 4.5/5

Mark Couples - Confirmed reviews ALL

got a great room upgrade on top floor, superb spa, perfect weekend get away

Dear Mr. S., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Thank you

Customer review rating 5.0/5

Reto M. H. Couples - Confirmed reviews ALL

We had again an amazing stay at Fairmont Monreux Palace. Everything worked perfect, the staff was very courteous and highly professional.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Great stay

Customer review rating 4.5/5

G. J. Couples - Confirmed reviews ALL

Was greatly on arrival. Well done to the person who’s checked us in.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MIchael Smithuis General Manager

Great location and helpful staff

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

We traveled as part of a week long stay in Switzerland to celebrate 25 years of marriage. The hotel was extremely busy over the Easter weekend and although there was a delay in our rooms being ready we never felt neglected. Only small issue is the restaurant was already full so maybe a email before our arrival asking if we required a reservation would have helped us plan our dinner arrangements.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Excellent service in the hotel from all staff

Customer review rating 4.5/5

Guy C. Couples - Confirmed reviews ALL

Short break to celebrate my wife's 50th birthday. Very warm and friendly staff. Very satisfied with breakfast.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace on this special occasion. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Awesome stay

Customer review rating 5.0/5

Angel Couples - Confirmed reviews ALL

We love the hotel location n room was great, the views from our room is stunning. . We also got complimentary champagne n chocolates. Was my birthday trip. They made more memorable for me. Will definitely go back!

Dear Mrs. Z., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Good stay

Customer review rating 4.0/5

Andre Couples - Confirmed reviews ALL

Excellent spa facilities in a beautiful city

Dear Mr. A., We would like to thank you for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. We are pleased to read that you enjoyed your stay with us in its entirety and thank you for your compliments. We are sorry to hear that you encountered problems during check-in and would like to apologize for the inconvenience. The well-being of our guests is our top priority, and your opinion is therefore very important to us. Thank you for your constructive feedback which we have also shared with our Front Office Manager. We would be very pleased to welcome you back soon to the Swiss Riviera. Sincerely, Michael Smithuis General Manager

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