Swissôtel Chicago

Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012.

Hotel extras

Rooms with a view. Each of our 661 rooms offer incredible views including the Chicago skyline, Lake Michigan, Navy Pier and Millennium Park. Our rooms feature a specialty Swiss Comfort Bed, 37-inch HD TV, a frameless glass shower

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

Business services

See all services

Hotel location

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Swissôtel Chicago

323 East Upper Wacker Drive
60601-9722
chicago
united states

Tel: (+1)312 5650565

Fax: (+1)312 2688252

Contact email

Check-in from 15h00

Check out up to 12h00

Access and transport

CHICAGO MIDWAY INTERNATIONAL APT At 20.92km / 13 miles
CHICAGO O'HARE INTL AIRPORT At 30.58km / 19 miles

GPS : 41.887280, -87.619378

Your meetings and events

Swissotel Chicago boasts 65000 total square feet of premier meeting and event space. The Event Centres' crown jewel is the magnificent 14000 square-foot Zurich Ballroom which space for up to 1400 guests, ceilings, and integrated hang points.On the second floor the Vevey, Montreux, and St. Gallen rooms provide nearly 12000 total square feet.

Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
GRINDELWALD	25 m²	2 m	20	10	12	8	20
GSTAAD	25 m²	2 m	20	10	12	8	20
ST MORTIZ	25 m²	2 m	20	10	12	8	20
ZERMATT	25 m²	2 m	20	10	12	8	20
VERBIER	25 m²	2 m	20	10	12	8	20
AROSE	36 m²	4 m	20	15	18	12	180
LUGANO	36 m²	4 m	20	15	18	12	20
MONTE ROSA	37 m²	4 m	30	16	16	16	30
RHONE	46 m²	2 m	15	0	10	10	20
TICINO	47 m²	2 m	15	0	15	10	20
NEUCHATEL	47 m²	2 m	15	0	15	10	20
BIANCO	75 m²	2 m	25	0	20	20	20
MATTERHORN	114 m²	4 m	40	25	25	28	50
ALPINE	238 m²	6 m	220	70	75	145	180
CURRENTS	242 m²	3 m	15	26	28	20	80
MONTREUX	248 m²	4 m	310	60	60	180	260
GENEVA	250 m²	2 m	100	40	40	70	130
ST GALLEN	254 m²	4 m	310	60	60	180	260
EDELWEISS PENTHOUSE	258 m²	2 m	250	0	80	135	230
VEVETY	532 m²	4 m	480	102	90	330	440
LUCERNE	559 m²	4 m	500	120	120	350	500
ZURICH BALLROOM	4,267 m²	0 m	0	0	0	0	0

Unsure of the capacity needed for your event? Use the space calculator

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Our rooms

Each of our 661 rooms feature a specialty Swiss Comfort Bed, 37 inch HD TV, Keurig coffee maker and frameless glass shower stall.

6 photos

Classic King

City View, 320sf / 30sm, Flat Panel TV, Spacious Executive Work Area, Internet Available at a Charge, Mini Refrigerator.

Classic Double

City View, 320sf / 30sm, Flat Panel TV, Spacious Executive Work Area, Internet Available at a Charge, Mini Refrigerator.

Classic Riverview King

Chicago River View, 320sf / 30sm, Flat Panel TV, Spacious Executive Work Area, Internet Available at a Charge, Mini Refrigerator.

Classic Riverview 2 Double

Chicago River View, 320sf / 30sm, Flat Panel TV, Spacious Executive Work Area, Internet Available at a Charge, Mini Refrigerator.

Classic Lakeview King

Lake Michigan & Navy Pier Views, 320sf / 30sm, Flat Panel TV, Spacious Executive Work Area, Internet Available at a Charge, Mini Refrigerator.

Classic Lakeview Double

Lake Michigan & Navy Pier Views, 320sf / 30sm, Flat Panel TV, Spacious Executive Work Area, Internet Available at a Charge, Mini Refrigerator.

Premier Corner King

Panoramic City Skyline Views, 425sf / 40sm, Flat Panel TV, Spacious Executive Work Area, Internet Available at a Charge, Bathroom With Natural Daylight.

Premier Corner King View

Most Popular Room, Best View of Lake Michigan, Navy Pier & The City Skyline, 425sf / 40sm, Flat Panel TV, Executive Work Area.

Pinnacle 1 King

Unique Chicago Skyline Views, 20th Floor & Higher, 320sf / 30sm, Flat Panel TV, Spacious Executive Work Area, Internet Available at a Charge.

Pinnacle 2 Double

Unique Chicago Skyline Views, 20th Floor & Higher, 320sf / 30sm, Flat Panel TV, Spacious Executive Work Area, Internet Available at a Charge.

Pinnacle Riverview 1 King

Sweeping Chicago River Views, 20th Floor & Higher, 320sf / 30sm, Flat Panel TV, Spacious Executive Work Area, Internet Available at a Charge.

Pinnacle Riverview 2 Double

Sweeping Chicago River Views, 20th Floor & Higher, 320sf / 30sm, Flat Panel TV, Spacious Executive Work Area, Internet Available at a Charge.

Pinnacle Lakeview 1 King

Unobstructed Lake Michigan & Navy Pier Views, 20th Floor & Higher, 320sf / 30sm, Flat Panel TV, Spacious Executive Work Area.

Pinnacle Lakeview 2 Double

Unobstructed Lake Michigan & Navy Pier Views, 20th Floor & Higher, 320sf / 30sm, Flat Panel TV, Spacious Executive Work Area.

Junior Suite King

Lake Michigan & Navy Pier Views, 600sf / 55sm, Private Sleeping Space, Flat Panel TV, Spacious Executive Work Area, Internet Available at a Charge.

Executive Suite 1 King

Panoramic Skyline Views, 750sf / 70sm, Flat Panel TV, Private Sleeping Space, Separate Executive Work Area, Internet Available at a Charge, Mini Refrigerator.

Executive Suite 2 Double

Panoramic Skyline Views, 750sf / 70sm, Flat Panel TV, Private Sleeping Space, Separate Executive Work Area, Internet Available at a Charge, Mini Refrigerator.

Lifestyle Suite King

Apartment Style Suite, Lake, City & Skyline Views, 750sf / 70sm, Flat Panel TV, Private Sleeping Space, Internet Available at a Charge, Mini Refrigerator.

Skyline Duplex Suite 1 King

Two-Story Loft Suite, Skyline & River Views, Dining Room, Breakfast Bar, Wine Bar & Living Space, 1200sf / 111sm, Internet Available at a Charge.

Vitality Suite

Stunning City Views, 1100sf / 102sqm, King Bed, Bathroom With Separate Walk-In Shower, Separate Workout Room With Peloton Bike, Refrigerator, BOSE Hifi / TV.

Presidential Suite

5 Room Suite, Private Sleeping Space, Foyer, Dining Room, 1.5 Bathrooms, Wet Bar, Fireplace, Executive Workspace, 2000sf / 185sm.

Lifestyle Suite View 1 King

Apartment Style Suite, Lake, City & Skyline Views, 750sf / 70sm, Flat Panel TV, Private Sleeping Space, Internet Available at a Charge, Mini Refrigerator.

657 rooms
100% non-smoking hotel
Baby bed

- Air conditioning
- Emergency exit map
- Automatic air control
- Bathroom doors 32 inches wide
- Opening windows
- Baby bed
- Work desk in all rooms
- WIFI in your room
- Jacuzzi
- Sprinkler in room
- Keycard-operated door locks
- Audible smoke alarms in rooms
- Deadbolts and/or locks in rooms
- Security peephole
- Emergency info in rooms

Our rooms fittings

Our restaurants and bars

THE PALMType of cuisine: Type of cuisine: Thematic cuisine

Photo non contractuelle / Strictly non binding

THE PALMType of cuisine: Type of cuisine: Thematic cuisine

The Palm is home to aged beef and fresh seafood. This family owned business is a great experience and home to many local and global celebrities.

AMUSEType of cuisine: Type of cuisine: Other cooking style

Photo non contractuelle / Strictly non binding

AMUSEType of cuisine: Type of cuisine: Other cooking style

Chef Dan McGee has created small plate delights such as flat breads, fried avocado topped with crab meat, and other smaller options to enjoy with a fine wine or beverage of choice.

See all our restaurants

AMUSE

Photo non contractuelle / Strictly non binding

AMUSE

Chef Dan McGee has created small plate delights such as flat breads, fried avocado topped with crab meat, and other smaller options to enjoy with a fine wine or beverage of choice.

See all our restaurants and bars

4.4/5 ALL Rating 12,720 reviews

Our guest reviews for
Swissôtel Chicago

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 5,664 reviews

Certificate of excellence 2019

Anonymous Couples - 30/11/2019 Confirmed reviews ALL

Easy check in. Efficient. Disappointed that breakfast was not included. When staying here previously we paid about the same price with it included. Miss the wonderful buffet which we were told you no longer have.

Anonymous Couples - 29/11/2019 Confirmed reviews ALL

« Overpriced. The corner room was a disappointment as it only had views of other buildings. And we were put on a relatively low floor. »

Underwhelming. No valet parking available. Room was disappointing. You charged me for internet access? That's ridiculous. I've stayed there before in a regular room and had a better view. I regret upgrading for a low corner room with no view.

Erdal A. Couples - 29/11/2019 Confirmed reviews ALL

« As comfortable as home! »

We have stayed in Swissotel several times before. We enjoyed very much, so we decided to stay at Swissotel when ever we visit Chicago. We were right again. Swissotel is our home in Chicago. The rooms are very comfortable, clean and with good scenery. The staff are very kind and nice, they also know the city very well. The location is perfect. Overall it is a great place to stay.

Anonymous Couples - 28/11/2019 Confirmed reviews ALL

« Seamless »

our requests were met with quick responses

Veronica D. Business - 28/11/2019 Confirmed reviews ALL

« Amazing »

My room was so comfortable and lovely. The view from my room was incredible. Everyone at there were extremely polite and helpful.

Anonymous Business - 28/11/2019 Confirmed reviews ALL

« Very nice »

Great

Douglas W. Families - 28/11/2019 Confirmed reviews ALL

« We love this hotel, especially the view »

The hotel is perfectly located for us to enjoy the city. The rooms are spacious and the bed is very comfortable. The view from 2904 is unbeatable!

Nick P. Business - 27/11/2019 Confirmed reviews ALL

« Happy with stay »

Hotel reception staff were helpful, efficient and fast. Also very available. My room was good, heat temperature was good and bathroom also good. Cleaning was good. Location of the hotel was great. Breakfast choices at the hotel were good, and quality of food was impressive. I didn't eat there in the evening although there was a good atmosphere at the bar. I had to wait one morning half an hour for breakfast to arrive though.

Laura T. Business - 27/11/2019 Confirmed reviews ALL

« BCBSTX senior communications consultant »

Your team was very kind and helpful!

Anonymous Business - 27/11/2019 Confirmed reviews ALL

« The best people! »

I loved the service, I loved how I was treated with trust, I loved how friendly the staff were, I loved the accommodations, the location, the quiet, the happy hour, the bar credit for skipping housekeeping, the exercise area with its lounge and complimentary smoothies... I'd stay there again in a heartbeat.

Mike D. Business - 26/11/2019 Confirmed reviews ALL

« Great Stay »

Great, no problems. Nice Clean room.

Melissa S. Business - 26/11/2019 Confirmed reviews ALL

« Great stay but a few issues »

Great stay. But I will say when I first got to my room the furnace cover fell off and hit the chair in front of it-exposing the nasty, dusty furnace area. Also- the cleaning lady dropped some cracker or cookie on the floor (I never ordered or had food in the room) and crumbs were on the floor next to the window. I stepped in it and that was kinda gross.

Mary L. P. Friends - 26/11/2019 Confirmed reviews ALL

« Mary Lea P. »

We have stayed at the same hotel for five years. The staff is wonderful with whom to work. This year we were disappointed in that one room was not ready for check-in until after 4 p.m., then we must check out before 10 a.m. For our one night stay, we were unhappy with the short time we were allowed.

Wdw Business - 26/11/2019 Confirmed reviews ALL

As good as it ever has been, week after week

Anonymous Business - 26/11/2019 Confirmed reviews ALL

« It was good. Beautiful Hotel »

The Hotel was great. I thought it was beautiful and was centrally located to work and fun.

Mh Business - 26/11/2019 Confirmed reviews ALL

« Hotel is okay but not many options. »

The Hotel is a few blocks away from most of the restaurants in town, and the dining options at the hotel are limited and a bit expensive. We also did not appreciate the Check-In Associate trying to push us to choose a more expensive room. We only chose this hotel because the meeting was located on the site.

Anonymous Business - 26/11/2019 Confirmed reviews ALL

« Comfortable, clean rooms »

Good experience

Chad H. Business - 26/11/2019 Confirmed reviews ALL

« Unrequested room upgrades charged »

It was fine when I was in the hotel, however after I received my expense report billing I saw some "undefined" hotel charges. I called and spoke to Gabriel in accounting, and he told me that it was for a room upgrade that I did not request. I was unaware that I had anything other than a normal room. He said that the front desk people would have to handle it and they would email me back. It's been a week with no email.

Anonymous Business - 26/11/2019 Confirmed reviews ALL

« Business trip »

Overall the stay was perfect in its self!!

Anonymous Business - 26/11/2019 Confirmed reviews ALL

« Business Stay »

Wonderful hotel. However, your bar staff was very rude (in the restaurant - the lobby bar staff was not quite as rude but not very pleasant) so we decided to go someplace else for drinks.

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Swissôtel Chicago