Hotel - Swissôtel Chicago
Swissôttel Hotel Swissôttel Hotel

Swissôtel Chicago

4.0/5 5,664 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information


Leisure and activities


Business services

See all services

Hotel location

Your meetings and events

Swissotel Chicago boasts 65000 total square feet of premier meeting and event space. The Event Centres' crown jewel is the magnificent 14000 square-foot Zurich Ballroom which space for up to 1400 guests, ceilings, and integrated hang points.On the second floor the Vevey, Montreux, and St. Gallen rooms provide nearly 12000 total square feet.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GRINDELWALD 25 m2 2 m 20 10 12 8 20
GSTAAD 25 m2 2 m 20 10 12 8 20
ST MORTIZ 25 m2 2 m 20 10 12 8 20
ZERMATT 25 m2 2 m 20 10 12 8 20
VERBIER 25 m2 2 m 20 10 12 8 20
AROSE 36 m2 4 m 20 15 18 12 180
LUGANO 36 m2 4 m 20 15 18 12 20
MONTE ROSA 37 m2 4 m 30 16 16 16 30
RHONE 46 m2 2 m 15 0 10 10 20
TICINO 47 m2 2 m 15 0 15 10 20
NEUCHATEL 47 m2 2 m 15 0 15 10 20
BIANCO 75 m2 2 m 25 0 20 20 20
MATTERHORN 114 m2 4 m 40 25 25 28 50
ALPINE 238 m2 6 m 220 70 75 145 180
CURRENTS 242 m2 3 m 15 26 28 20 80
MONTREUX 248 m2 4 m 310 60 60 180 260
GENEVA 250 m2 2 m 100 40 40 70 130
ST GALLEN 254 m2 4 m 310 60 60 180 260
EDELWEISS PENTHOUSE 258 m2 2 m 250 0 80 135 230
VEVETY 532 m2 4 m 480 102 90 330 440
LUCERNE 559 m2 4 m 500 120 120 350 500
ZURICH BALLROOM 4,267 m2 0 m 0 0 0 0 0

Our rooms

Each of our 661 rooms feature a specialty Swiss Comfort Bed, 37 inch HD TV, Keurig coffee maker and frameless glass shower stall.

  • 657 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Opening windows
    • Baby bed
    • Work desk in all rooms
    • WIFI in your room
    • Jacuzzi
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 ALL Rating 12,720 reviews

Our guest reviews for
Swissôtel Chicago

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 5,664 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Couples - 30/11/2019 Confirmed reviews ALL

Easy check in. Efficient. Disappointed that breakfast was not included. When staying here previously we paid about the same price with it included. Miss the wonderful buffet which we were told you no longer have.

Anonymous Couples - 29/11/2019 Confirmed reviews ALL
« Overpriced. The corner room was a disappointment as it only had views of other buildings. And we were put on a relatively low floor. »

Underwhelming. No valet parking available. Room was disappointing. You charged me for internet access? That's ridiculous. I've stayed there before in a regular room and had a better view. I regret upgrading for a low corner room with no view.

Erdal A. Couples - 29/11/2019 Confirmed reviews ALL
« As comfortable as home! »

We have stayed in Swissotel several times before. We enjoyed very much, so we decided to stay at Swissotel when ever we visit Chicago. We were right again. Swissotel is our home in Chicago. The rooms are very comfortable, clean and with good scenery. The staff are very kind and nice, they also know the city very well. The location is perfect. Overall it is a great place to stay.

Anonymous Couples - 28/11/2019 Confirmed reviews ALL
« Seamless »

our requests were met with quick responses

Veronica D. Business - 28/11/2019 Confirmed reviews ALL
« Amazing »

My room was so comfortable and lovely. The view from my room was incredible. Everyone at there were extremely polite and helpful.

Anonymous Business - 28/11/2019 Confirmed reviews ALL
« Very nice »


Douglas W. Families - 28/11/2019 Confirmed reviews ALL
« We love this hotel, especially the view »

The hotel is perfectly located for us to enjoy the city. The rooms are spacious and the bed is very comfortable. The view from 2904 is unbeatable!

Nick P. Business - 27/11/2019 Confirmed reviews ALL
« Happy with stay »

Hotel reception staff were helpful, efficient and fast. Also very available. My room was good, heat temperature was good and bathroom also good. Cleaning was good. Location of the hotel was great. Breakfast choices at the hotel were good, and quality of food was impressive. I didn't eat there in the evening although there was a good atmosphere at the bar. I had to wait one morning half an hour for breakfast to arrive though.

Laura T. Business - 27/11/2019 Confirmed reviews ALL
« BCBSTX senior communications consultant »

Your team was very kind and helpful!

Anonymous Business - 27/11/2019 Confirmed reviews ALL
« The best people! »

I loved the service, I loved how I was treated with trust, I loved how friendly the staff were, I loved the accommodations, the location, the quiet, the happy hour, the bar credit for skipping housekeeping, the exercise area with its lounge and complimentary smoothies... I'd stay there again in a heartbeat.

Mike D. Business - 26/11/2019 Confirmed reviews ALL
« Great Stay »

Great, no problems. Nice Clean room.

Melissa S. Business - 26/11/2019 Confirmed reviews ALL
« Great stay but a few issues »

Great stay. But I will say when I first got to my room the furnace cover fell off and hit the chair in front of it-exposing the nasty, dusty furnace area. Also- the cleaning lady dropped some cracker or cookie on the floor (I never ordered or had food in the room) and crumbs were on the floor next to the window. I stepped in it and that was kinda gross.

Mary L. P. Friends - 26/11/2019 Confirmed reviews ALL
« Mary Lea P. »

We have stayed at the same hotel for five years. The staff is wonderful with whom to work. This year we were disappointed in that one room was not ready for check-in until after 4 p.m., then we must check out before 10 a.m. For our one night stay, we were unhappy with the short time we were allowed.

Wdw Business - 26/11/2019 Confirmed reviews ALL

As good as it ever has been, week after week

Anonymous Business - 26/11/2019 Confirmed reviews ALL
« It was good. Beautiful Hotel »

The Hotel was great. I thought it was beautiful and was centrally located to work and fun.

Mh Business - 26/11/2019 Confirmed reviews ALL
« Hotel is okay but not many options. »

The Hotel is a few blocks away from most of the restaurants in town, and the dining options at the hotel are limited and a bit expensive. We also did not appreciate the Check-In Associate trying to push us to choose a more expensive room. We only chose this hotel because the meeting was located on the site.

Anonymous Business - 26/11/2019 Confirmed reviews ALL
« Comfortable, clean rooms »

Good experience

Chad H. Business - 26/11/2019 Confirmed reviews ALL
« Unrequested room upgrades charged »

It was fine when I was in the hotel, however after I received my expense report billing I saw some "undefined" hotel charges. I called and spoke to Gabriel in accounting, and he told me that it was for a room upgrade that I did not request. I was unaware that I had anything other than a normal room. He said that the front desk people would have to handle it and they would email me back. It's been a week with no email.

Anonymous Business - 26/11/2019 Confirmed reviews ALL
« Business trip »

Overall the stay was perfect in its self!!

Anonymous Business - 26/11/2019 Confirmed reviews ALL
« Business Stay »

Wonderful hotel. However, your bar staff was very rude (in the restaurant - the lobby bar staff was not quite as rude but not very pleasant) so we decided to go someplace else for drinks.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates