Swissôtel Chicago

Swissôtel Chicago 4 stars

Customer review rating (ALL Rating) 4.4/5 2,265 reviews

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Hotel extras

  • Labelled ALLSAFE

  • A prime downtown location in the Chicago Loop, steps from the Magnificent Mile

  • 662 spacious, intelligently designed rooms and suites

  • Views of Lake Michigan, the Chicago River or the downtown skyline

  • 22 stylish and functional event spaces for up to 1,800 guests

ALLSAFE approved hotel

Hotel location

Swissôtel Chicago

323 East Upper Wacker Drive
60601-9722 CHICAGO
United States

GPS:41.88728, -87.619378

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Swissotel Chicago blends the city’s energy and dynamism with Swiss efficiency and hospitality to create functions that run with clockwork precision. Our 65,000 square feet of superbly designed space cater to events of all kinds. The sweeping views from our meeting rooms will inspire your delegates. Seven versatile, contemporary ballrooms come equipped with the latest AV technology. The largest, the Zurich Room, features 17-foot-high ceilings and space for up to 1,800 guests. Whether you’re hosting a discreet board meeting, a major corporate function or an unforgettable wedding, you can rely on our passionate, dedicated event organisers to take care of every last logistical detail from start to finish.

Room descriptions and layouts

22 

meeting rooms

From 1 to 1,365 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

You'll feel right at home in the heart of the Windy City in one of our 662 spacious rooms, suites and lofts. Savour sweeping views amid functional, Alpine-inspired interior design, luxe amenities and up-to-the-minute entertainment technology.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,265 reviews

TripAdvisor Rating  4.0/5  6,109 reviews

Great place to stay in Chicago

TripAdvisor rating 5.0/5

Berndoc Business - TripAdvisor review

Great from arrival throughout the stay. Great people working together. Great restaurant on site. Great gym and facilities for our surgery meeting. Clean room with a fabulous view. I would come here again in a heartbeat and it’s right downtown.

Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us

Excellent holiday stay

TripAdvisor rating 5.0/5

taylorpossley Couples - TripAdvisor review

We always enjoy our annual stay cation at the Swissotel during the holidays! The staff is alwasys so welcoming and the holiday decor is stunning! A thank you to Cedric who is always there to welcome us and make valet so easy and quick.

Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Cedric and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us

Beautiful location, well apponted rooms.

Customer review rating 4.5/5

Mike S. S. Business - Confirmed reviews ALL

We stay annually and the Swisssotel was wonderful again. Parking is always an issue for this weekend, so it would be nice to get that resolved. The rooms are well apointed and clean. The pillows and bedding provide a wonderful night's sleep. The food was delicious, as always.

Dear Michael S., We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfred Batio

36th floor view of the river. Spectacular!

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Enjoyed the whole experience. Hotel atmosphere was lively. Dinner in the restaurant was very good. Christmas tree was beautiful.

Dear Renee P., We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfred Batio

Great location/Clean

Customer review rating 5.0/5

Alison Business - Confirmed reviews ALL

Was there for a work conference. Enjoy staying at Swissotel because of the wonderful location. Would like to see a wider option of food/bar times.

Dear Alison B., We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfred Batio

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Other web-users rate our hotel

  • 1,076 reviews 8.1/10 Location
  • 1,703 reviews 8.1/10 Room
  • 1,445 reviews 7.1/10 Service
  • 33 reviews 6.5/10 WiFi
  • 613 reviews 7/10 Cleanliness
  • 348 reviews 3.8/10 Value
  • 92 reviews 8.4/10 Wellness Area
  • 81 reviews 4.6/10 Breakfast

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