Swissôtel Chicago

Swissôtel Chicago 4 stars

Customer review rating (ALL Rating) 4.3/5 1,897 reviews

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Hotel extras

  • Labelled ALLSAFE

  • A prime downtown location in the Chicago Loop, steps from the Magnificent Mile

  • 662 spacious, intelligently designed rooms and suites

  • Views of Lake Michigan, the Chicago River or the downtown skyline

  • 22 stylish and functional event spaces for up to 1,800 guests

ALLSAFE approved hotel

Hotel location

Swissôtel Chicago

323 East Upper Wacker Drive
60601-9722 CHICAGO
United States

  • By plane

    CHICAGO MIDWAY INTERNATIONAL APT At 20.92km / 13 miles

  • By plane

    CHICAGO O'HARE INTL AIRPORT   At 30.58km / 19 miles

GPS:41.88728, -87.619378

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Swissotel Chicago blends the city’s energy and dynamism with Swiss efficiency and hospitality to create functions that run with clockwork precision. Our 65,000 square feet of superbly designed space cater to events of all kinds. The sweeping views from our meeting rooms will inspire your delegates. Seven versatile, contemporary ballrooms come equipped with the latest AV technology. The largest, the Zurich Room, features 17-foot-high ceilings and space for up to 1,800 guests. Whether you’re hosting a discreet board meeting, a major corporate function or an unforgettable wedding, you can rely on our passionate, dedicated event organisers to take care of every last logistical detail from start to finish.

Room descriptions and layouts

22 

meeting rooms

From 1 to 1,365 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

You'll feel right at home in the heart of the Windy City in one of our 662 spacious rooms, suites and lofts. Savour sweeping views amid functional, Alpine-inspired interior design, luxe amenities and up-to-the-minute entertainment technology.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,897 reviews

TripAdvisor Rating  4.0/5  6,027 reviews

Such Wonderful and Helpful Staff!

TripAdvisor rating 5.0/5

orelankori Business - TripAdvisor review

I stayed in this hotel for a weekend as a participant in a conference. Initially, I was a bit wary of the stay, since my religious observance prevents me from using electronics on Saturday. I was unable to use the elevators and saw that the stairs, as well, had to be opened by the staff using a key card -- meaning I had no way to get to my room other than asking the staff. I want to shout out to Demetrie - one of the lobby desk employees - who took notice of my religious observance and was quick, efficient, and overall excellent multiple times throughout the weekend. I had a great experience and in large part, it was due to him!

Nice hotel, Great Food & Service

TripAdvisor rating 5.0/5

ashtinw2016 Business - TripAdvisor review

Stayed here for a work trip. From the moment of check-in with Bernard to the time of Check out with Demetrius I felt very welcomed by the hotel staff. My housekeeper Maurie was so sweet & did a great job refreshing the room! Valet was convenient and Cedric ended my stay there with a smile! Loved the location of the hotel. Meeting spaces were nice and food during our event was great. I would stay here again!

Exactly what we needed and more

Customer review rating 5.0/5

Sam Friends - Confirmed reviews ALL

This was one of the best stays I have experienced. The weekend we stayed was extremely busy due to lollapalooza. I expected chaos since there were going to be so many people visiting Chicago. However, this hotel was extremely prepared! We had such an easy check in experience and all of the staff were immensely helpful. Would 100% recommend staying here.

Dear Samantha M., We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfred Batio

Great hotel

Customer review rating 5.0/5

Adriana G. Friends - Confirmed reviews ALL

Hotel was nice, clean and spacious. We had a great stay.

Dear Adriana G., We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfred Batio

Great Stay

Customer review rating 5.0/5

Taylor W. Business - Confirmed reviews ALL

I had a wonderful time at the Swissotel. It is beautifully decorated. My room was nice and I had a great view. The staff was courteous and the food was absolutely wonderful. I will definitely stay in this hotel again.

Dear Taylor W., We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfred Batio

In partnership with TripAdvisor

Other web-users rate our hotel

  • 932 reviews 8/10 Location
  • 1,466 reviews 8.2/10 Room
  • 1,234 reviews 7.3/10 Service
  • 28 reviews 7.3/10 WiFi
  • 525 reviews 7.2/10 Cleanliness
  • 300 reviews 4/10 Value
  • 69 reviews 8.1/10 Wellness Area
  • 63 reviews 6/10 Breakfast

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