Hotel - Swissôtel Le Plaza Basel
Swissôttel Hotel Swissôttel Hotel

Swissôtel Le Plaza Basel

4.5/5 2,489 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

Business services

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Hotel location

Companies and event centres nearby

Company

SYNGENTA INTERNATIONAL1 km / 0.62 mi

Exhibition centre

MESSE BASELnull km / null mi

Your meetings and events

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BASILISK 26 m2 2 m 20 9 12 9 0
HELVETIA 3 27 m2 2 m 24 9 12 12 8
MERIAN 28 m2 2 m 0 0 10 0 0
HELVETIA 5 38 m2 2 m 40 15 18 18 24
HELVETIA 4 44 m2 2 m 40 15 22 24 24
WETTSTEIN 63 m2 2 m 40 24 24 27 24
HELVETIA 7 66 m2 3 m 50 24 30 42 40
HELVETIA 6 69 m2 0 m 0 0 0 0 0
HELVETIA 1 107 m2 3 m 100 36 40 72 56
HELVETIA 2 107 m2 3 m 100 36 40 72 56
    • Syndicate rooms
    • Hotel connected to conv. centre
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Discerning business travellers will be most comfortable in our 238 elegant rooms and suites with various amenities.

  • 238 rooms
  • 100% non-smoking hotel
  • 2 connecting rooms
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Minibar
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 ALL Rating 2,489 reviews

Our guest reviews for
Swissôtel Le Plaza Basel

100% genuine reviews from our guests

Find out more
Anonymous Friends - 01/12/2019 Confirmed reviews ALL
« First class »

The hotel was beautiful and very convenient to the tram, restaurants, shopping, and the Catholic Church. The breakfast was outstanding as was the service. We also enjoyed the available excursion to Lucerne. All in all, we would stay with your hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary D., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

Mark M. Business - 28/11/2019 Confirmed reviews ALL
« November trip, disappointing »

2nd stay in the last few months. Last time was great. This time, on my 1st night, 1 of the bedsheets had dry blood from someone else on it. For the entire duration, the room was quite cold and the heater was under performing to heat the room up

Elsie P. Business - 28/11/2019 Confirmed reviews ALL
« Convenient location, helpful staff, and very nice dining. »

Usually stay at the Radisson Blu Basel but this was a very nice alternative. The room was comfortable and the toiletry products felt like products I would actually use at home - good quality and pleasant aromas. Bed very comfortable. I had to dine alone one evening and the hotel grill was a very nice option - I didn't feel like I was missing out on good dining because I had to work late at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elsie P., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

Anonymous Business - 28/11/2019 Confirmed reviews ALL
« Wonderful »

Very pleasant, professional and considerate staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chun C., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

Anonymous Business - 22/11/2019 Confirmed reviews ALL
« had to change rooms due to electrical issue in newly remodeled room. »

new rooms are too dark plus malfunctioning electrical switches further darkened room. While the finishes are nice, please know work must be done in rooms, not just relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan L., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our online guest questionnaire. I am sorry that our room did not meet completely your expectations; please allow me to express my apologies. At Swissôtel Le Plaza Basel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. For that we also have plans to do some room renovations in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Angela Lilienthal General Manager

Anonymous Business - 20/11/2019 Confirmed reviews ALL
« clean room, excellent service »

hotel nicely located to the convention center which was the purpose of the visit, clean and spacious room. overall, staff was nice and very accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cyril L., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

Paula G. Business - 15/11/2019 Confirmed reviews ALL
« Recomendo o hotel »

Boa

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paula G., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

Anonymous Business - 13/11/2019 Confirmed reviews ALL
« Great »

Comfortable environs and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frey C., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

Anonymous Business - 12/11/2019 Confirmed reviews ALL
« Good »

It was fine. The staff at reception and in the restaurant were very friendly and helpful. The conference facilities were good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roland M., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

Kevin B. Solo - 12/11/2019 Confirmed reviews ALL
« I was not at your hotel! Please stop sending me this survey »

I did not stay at your hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronald F., Please allow me to express my apologies you're receiving our guest feedback E-Mail. The system is going to send it randomly to our guests. We try to block your E-Mail in our system. Yours sincerely, Angela Lilienthal General Manager

Charlene Business - 12/11/2019 Confirmed reviews ALL
« nice experience »

clean and convenient to meetings

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charlene L., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

John Business - 10/11/2019 Confirmed reviews ALL
« business trip »

excellent stay - friendly staff, very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear John K., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

Adrienn K. Business - 07/11/2019 Confirmed reviews ALL
« I had a great stay »

Very comfortable room. I really enjoyed to have a nice size desk in the room to be able to work in the evening. Also the reading sofa was very nice to have. Good size of room in general. I did not feel squeezed like in other hotels. Instructions to the cafe machine would be great to have. Access to Instant cafe would be also nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eva K., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

James Business - 05/11/2019 Confirmed reviews ALL
« Nice room once I got there! »

At first, I was given a very dated and smelly room. I know there are updated rooms in the hotel so after a call to the front desk, I was given an updated room. The new room was very nice. I was very disappointed for not being placed in an updated room at first especially as a Platinum level customer in Le Club Accor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James R., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I also want to apologize you haven't received a new room in the first place, but we're glad that the room change could have been made. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

Eric Business - 05/11/2019 Confirmed reviews ALL
« Room too hot; internet too slow »

I had to sleep with the window open, because even when I turned down the heat as low as it would go, it was uncomfortably warm. The wifi was so slow I couldn't do anything until I got an ethernet cable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric N., I certainly do not want to miss the opportunity of thanking you so very much for your feedback. I apologize for the inconvenience caused in connection with the air conditioning, in your room. We have a computer-controlled air conditioning system, from which the rooms and public areas are fed centrally with heat or cold. In the rooms our guests can regulate individually. We have taken according actions to defence the heat and to improve the temperature in our rooms. I really hope that we can greet you again during your next stay in Basel so we can strengthen your trust in us back again. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

Patricia O. Couples - 05/11/2019 Confirmed reviews ALL
« TRAVEL CONSULTANT »

It was my 2nd time staying here and enjoyed it both times. Rooms are nice, staff is friendly and breakfast is very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia O., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

Mark Couples - 05/11/2019 Confirmed reviews ALL
« Very satisfied with our stay. »

The experience was comfortable and well taken care of, and local to Public Transportation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

Bill Business - 04/11/2019 Confirmed reviews ALL
« Satisfied »

A pleasant stay, although the pro tennis players inconvenienced our group slightly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William M., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

Kevin Couples - 01/11/2019 Confirmed reviews ALL

Wardrobe doors did not close

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin H., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

Anonymous Business - 29/10/2019 Confirmed reviews ALL
« No issues »

Thank you for the stay. It was great and would return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hans K., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Basel and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Basel. Wishing you all the best, I remain Yours sincerely, Angela Lilienthal General Manager

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