Swissôtel Nankai Osaka

Swissôtel Nankai Osaka 5 stars

Customer review rating (ALL Rating) 4.3/5 766 reviews

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Hotel extras

  • Certified by the Environmental Health Consultancy (EHC) for being fully compliant with ALLSAFE

  • Wide variety of multi-function rooms and a dedicated team of event specialists

  • Above Nankai Railway's Namba Station providing direct access to airport and major attractions

  • A floor dedicated to wellness with a spa, gym, jacuzzi, sauna and 3-lane indoor pool

  • Freshly prepared sushi, seasonal Cantonese dishes and exciting teppanyaki demonstrations

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Swissôtel Nankai Osaka

5 1 60 Namba Chuo ku
542 0076 OSAKA
Japan

  • NAMBA:  8 Namba

  • MIDOSUJI:  Midosuji Namba Station

  • SENNICHIMAE:  Sennichimae Namba Station

  • YOTSUBASHI:  Yotsubashi Namba Station

  • By plane

    KANSAI INTERNATIONAL AIRPORT At 43km / 26 miles

  • By plane

    OSAKA INTERNATIONAL AIRPORT At 17km / 11 miles

GPS:34.664095, 135.501397

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Your meetings and events

In a convenient location right above Nankai Railway’s Namba station, hold events of all shapes and sizes at Swissôtel Nankai. Its 18 banquet & meeting rooms, including the newly refurbished Grand Ballroom, can host anywhere from 10 to 1,400 people. Alongside the latest conferencing technology and audiovisual equipment, our Swiss Meeting Specialists make sure your event, whether it be a business seminar, a product launch or a lavish wedding, runs smoothly. Add a special grandeur to your event with sweeping city views at the 35th Sky Banquet Floor, and hold the wedding of your dreams with 3 chapels to host both traditional Japanese and Western ceremonies.

Room descriptions and layouts

18 

meeting rooms

From 1 to 1,400 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Relax and revitalise in rooms that evoke both Osaka and Switzerland. Our 546 contemporary rooms and suites bring you modern comforts combined with cutting-edge technology in serene surroundings. Book a Swiss Executive room for Executive Lounge access.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  766 reviews

TripAdvisor Rating  4.5/5  4,197 reviews

Certificate of excellence 2022

Friendly staff and great room

Customer review rating 4.5/5

Anthony S. Business - Confirmed reviews ALL

I felt welcome at your hotel. Staff were extremely accommodating and helpful.

Location is awsome

Customer review rating 4.5/5

Chikako S. Families - Confirmed reviews ALL

Was so so nice. We will come back here for sure. Thank you.

Dear Valued Guest, Thank you for using Swissôtel Nankai Osaka. We would like to thank you again for your cooperation in the online survey. It is very encouraging for the staff to know that you was satisfied with the comprehensive evaluation of services, facilities, hospitality, etc. in the customer satisfaction survey. We also want to apologize for the waiting time upon check-in. If you have any questions during your stay, please do not hesitate to ask the staff. We will continue to strive for a service that will satisfy you. All the employees of Swissôtel Nankai Osaka are looking forward to your return. Sincerely, Kazunori Tanaka Hotel Manager

Nice stay, excellent location.

TripAdvisor rating 4.0/5

Dundaeiel S TripAdvisor review

First time visiting Osaka and first time staying at a Swissotel property. Greatly appreciated that the front desk staff spoke English, made check-in so easy for us since we can barely speak beginner Japanese. Location was excellent, this hotel is essentially part of Namba station. Room was a good size and had everything we needed. My only concerns were the slightly mildewy-stale smell of the room and how expensive the breakfast was. The view from the breakfast location was incredible but probably not worth the price.

Dear Valued Guest, We are thrilled to learn that you like Swissôtel Nankai Osaka and especially the fact that we are inside the Namba Nankai station and the great vicinity with many options for shopping and dining. The convenient location of hotel allows our guests the opportunity to fully explore the Namba area and take advantage of all the wonderful dining, shopping and others attractions that make our city so great. Your kind comments are greatly appreciated. Customer care, well maintained rooms and good food are amongst our highest priorities and it is always gratifying to receive such praise. In addition, we are very sorry that the mildewy-stale smell of the room. The staff in charge immediately confirmed and performed the maintenance, but we apologize for the inconvenience caused to you. We would like to thank you again for your valuable opinions. We will continue to strive for a service that will satisfy you. All the employees of Swissôtel Nankai Osaka are looking forward to your return. Sincerely, Kazunori Tanaka Hotel Manager Swissôtel Nankai Osaka

Location is perfect and room amenities are more than adequate. More importantly, very clean and comfortable,

Customer review rating 4.5/5

David O. Business - Confirmed reviews ALL

Surprisingly, after 2.5 years, the check in process was a breeze. On the whole, the experience was perfect with all staff being extremely helpful and friendly.

Dear Valued Guest, Thank you for using Swissôtel Nankai Osaka. We would like to thank you again for your cooperation in the online survey. It is very encouraging for the staff to know that you were satisfied with the comprehensive evaluation of services, facilities, hospitality, etc. in the customer satisfaction survey. We are very pleased to know that you enjoyed your stay. Besides, we also thank you for your valuable feedback on the seats in Lobby. We will share your opinions with related departments, consider ways to satisfy both services and facilities, and strive for improvement. Please feel free to contact us if you have any questions that will be useful when you visit us next time. We will continue to strive for a service that will satisfy you. All the employees of Swissôtel Nankai Osaka are looking forward to your return. Sincerely, Kazunori Tanaka Hotel Manager

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The view and the location were good. Breakfast wasn't good enough compared with the same rank of hotel.

Thank you for using Swissôtel Nankai Osaka. We would like to thank you again for your cooperation in the online survey. We sincerely apologize for not being able to provide meals and services that meet your expectations. We are always educating to provide prompt and accurate services from the standpoint of our customers, but we are keenly aware that there is still room for improvement in our response and concerns to each customer, and we are pondering them. We will take the content you have pointed out seriously together with the person in charge of the relevant departments, aim to improve the service, and put more effort into employee education. In addition, we have reaffirmed that we still need to study our restaurant in order to serve dishes that exceed our customers' expectations. We will share the comments with related offices and make further efforts to improve cooking and services. Thank you for your valuable feedback. We look forward to your continued support of Swissôtel Nankai Osaka. All the staff are looking forward to your return. Sincerely, Kazunori Tanaka Hotel Manager

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Other web-users rate our hotel

  • 379 reviews 8.9/10 Location
  • 641 reviews 8.2/10 Room
  • 608 reviews 7.5/10 Service
  • 9 reviews 6.9/10 WiFi
  • 302 reviews 7.4/10 Amenities
  • 209 reviews 8.8/10 Breakfast
  • 172 reviews 6.8/10 Value
  • 113 reviews 7.3/10 Cleanliness

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