Hotel - Swissôtel Nankai Osaka
Swissôttel Hotel Swissôttel Hotel

Swissôtel Nankai Osaka

4.5/5 4,133 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Japanese
    • Polish
    • Russian
    • Korean
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
  • Boutiques/shopping
    • Cash machine
    • Beauty salon
    • Boutique Gourmande
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage
    • Sauna
    • Solarium
  • Bicycles rental  (Nearby)

Catering

  • 7 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 18 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Your meetings and events

18 banquet & meeting rooms are applicable for any variety of functions from small meetings of 10 guests up to 1500 reception.All rooms are equipped with latest technology: 5 language interpretation system - high speed broadband for PC and Projector.

Swissôtel Nankai Osaka Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KATSURA 41 m2 2 m 40 0 0 0 10
AOI 66 m2 2 m 56 0 0 30 30
FUJI 66 m2 2 m 56 0 0 30 30
NISHIKI 66 m2 2 m 56 0 0 30 30
AKANE 69 m2 2 m 40 0 0 30 0
TSURU 69 m2 2 m 60 0 0 36 30
CROWN 73 m2 3 m 0 0 0 0 8
DIAMOND 82 m2 3 m 0 0 0 0 18
KAEDE 90 m2 3 m 90 0 0 36 40
TACHIBANA 90 m2 3 m 80 0 0 36 40
BELL VUE 101 m2 3 m 0 0 0 0 40
TOKI 181 m2 3 m 140 0 0 100 70
HAKUCHO 194 m2 3 m 160 0 0 120 80
KUJAKU 194 m2 3 m 160 0 0 120 80
HANAGIRI 195 m2 3 m 180 0 0 100 80
CIEL BLEU 207 m2 3 m 0 0 0 0 80
FUYO 430 m2 3 m 0 0 0 270 200
NANIWA 1,120 m2 0 m 1400 0 0 800 600
    • Screen
    • Flipchart
    • Soundproof
    • Videoconferencing
    • Audio and video equipment
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Airconditioned meeting room
    • Wedding ceremony
    • Wedding co-ordinator
    • Conference hotel
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Our 546 contemporary designed guest rooms offer luxury accommodation to leisure and business travellers. Check into modern comforts in our Swiss Advantage and Swiss Executive Rooms.

  • 546 rooms
  • 1 rooms for people with reduced mobility
  • 14 connecting rooms
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Telephone
    • WIFI in your room
    • Baby bed
    • Automatic temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Bidet
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.5/5 ALL Rating 8,710 reviews

Our guest reviews for
Swissôtel Nankai Osaka

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 4,133 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Roman L. R. Couples - 13/02/2020 Confirmed reviews ALL
« Amazing hotel in Osaka! »

I loved my stay at Swissotel Nankai. I have been wanting to try to stay there for a while now and finally decided on trying it out for a night. And boy, did I make the right decision! Stay at Swissote Nankai is considered pricy in terms of Japanese hotel standards but you get a more or less ‘international sized hotel’ (might be slightly smaller) but very close to what you get in other countries. The hotel is very conveniently located at Nankai Namba Station where you can take a direct train to/from Kansai Airport. It is also walking distance to numerous malls, shops, eating places and tourist spots (e.g. Dotombori, Glico Man, Shinsaibashisuji, etc.) One of my (very) few disappointments with the hotel is the strict check-in time (at 3pm, although Accor ALL status members typically can get early check-in at most other properties) and late check-out (didn’t get much extension). Also, despite having a chance for an upgrade due to my status, I unfortunately didn’t get any (unlike in most of the other Accor properties I stayed at, it’s almost always guaranteed). Nevertheless, the stay was still awesome! The rooms were clean, comfortable and recently renovated. The view from the room - amazing! Service was great, especially after the surprise for my friend’s birthday! The staff gave us a surprise birthday cake, with matching birthday song and balloons! It was really very memorable for my friend! The view from the restaurant on the 36th floor is beautiful! You can enjoy the cocktails or dinner at night, and have a clear view of the city in the day while having breakfast. Breakfast was OK, spread wasn’t as wide, but is good enough. In terms of the facilities, the gym could use a little updating of equipment, and payment for the use of the jacuzzi/bath could be made complimentary to hotel guests. The hotel pool is sizeable, but the fixed separation of the lanes made it less fun, more functional. Overall, it was a very memorable stay, and it’s a must to try staying at the hotel even for a night, when in Osaka. Would love to stay again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for staying at Swissôtel Nankai Osaka and for sharing a detailed description of your experience! We are glad to read that you enjoyed our central location and the scenic view from our restaurant. Also, we always encourage our teams to go the extra mile and it is great to learn that our team members met your expectations. I will convey your kind words to them and your enthusiasm will be undoubtedly a great motivation for the entire team. Besides this, your feedback regarding the arrival experience has been immediately shared with related team for further improvements and we are sorry for any inconvenience caused. I understand your concern and will advise my team to take a more personalized approach for our valuable Accor ALL members. Guest satisfaction is essential to us and we value a lot your review. We highly appreciate your loyalty towards our brand and we are definitely looking forward to welcome you back to our hotel whenever you visit Osaka again. Kind Regards, Christophe Arts Director of Quality

C. G. Families - 12/02/2020 Confirmed reviews ALL
« Good place and excellent service. »

Location is very good and close to the shopping malls. Gentlemen at front dest are very helpful. Clean room and comfortable bed. Nice hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for taking your valuable time to share your constructive feedback and I am very glad to know that you had a great stay with us! Also, your nice comment towards our colleagues is a wonderful source of motivation and I will not miss to share with them their important contribution in providing great service to our valuable guests. We value your support and we sincerely look forward to welcoming you back soon! Kind Regards, Christophe Arts Director of Quality

Francis K. Families - 11/02/2020 Confirmed reviews ALL
« A very Enjoyable Stay with pampered so well during the whole stay. »

Our family wanted to expressed our sincere appreciation to Executive lounge Mr Choi , Front Desk Miss Sakata and Bell Men Mr Nakatani for all of them they make our journey an excellent treat . Their professional service & attitude brings a very outstanding prestige of Swissotel treat that we all well deserved! Thanks for this good memories and wonderful treat for making our journey a remarkable one!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for taking your valuable time to share your constructive feedback and I am very glad to know that you had an enjoyable stay with us! Also, your nice comment towards our colleagues is a wonderful source of motivation and I will not miss to share with them their important contribution in providing great service to our valuable guests. We value your support and we sincerely look forward to welcoming you back soon! Kind Regards, Christophe Arts Director of Quality

Kersha Couples - 10/02/2020 Confirmed reviews ALL
« Well located, Good stay »

A Good hotel in a very convenient location. The staff was very friendly knowledgeable and helpful. The room was clean and comfortable. Breakfast was very good, big selection.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your positive feedback! It is great to learn that our team members met your expectations and contributed to making your stay an enjoyable one. We are definitely looking forward to welcoming you back to Swissôtel Nankai Osaka many more times in the near future. Kind Regards, Christophe Arts Director of Quality

Adrian Couples - 09/02/2020 Confirmed reviews ALL
« Well located »

Great welcome amazing views and breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for taking the time to share your experience with us and I am glad to read that you have a great impression on the hotel location and the breakfast. It is always a great pleasure for us to hear from satisfied guests and we look forward to welcoming you to the hotel again whenever your travel brings you back to Osaka! Kind Regards, Christophe Arts Director of Quality

Witthaya P. Families - 09/02/2020 Confirmed reviews ALL
« Good Location + Clean + Sleep Well »

Awesome !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your recent experience. It is always a pleasure to receive feedback from our valued guests and I am delighted to know that you had a pleasant time. Thank you again for your review and we look forward to welcoming you back for another stay with us! Kind Regards, Christophe Arts Director of Quality

Jennifer Families - 09/02/2020 Confirmed reviews ALL
« Great location »

As a first time visitor to Osaka, the hotel was very convenient to move around town and convenient train transportation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your great review about your stay at Swissôtel Nankai Osaka. We are glad to read that our location was suitable for you and that you had a lovely overall stay. We look forward to welcoming you back in a near future. Kind Regards, Christophe Arts Director of Quality

Sue T. (. B. L. Couples - 07/02/2020 Confirmed reviews ALL
« well located »

Basically, we had enjoyed our stay with Swissotel but during the booking and trying to make the amendment was a real hassle - of which I had to book through Agoda and it turns up I was worse off. Lesson to learn from your lack of service in this areas. Cheers Sue Tan

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for completing our online questionnaire and I am happy to learn that you enjoyed your overall stay. Besides this, we are very sorry for the inconvenience you encountered during booking and may we suggest that the next time you would like to reserve a room with us, please contact our reservation directly. We would be glad to assist your booking personally and will make our hardest efforts to accommodate your needs. Guest satisfaction is essential to us and we will continuously striving for further improvement to enhance guests’ experience through better services and products. We are looking forward to serving you again in the near future. Kind Regards, Christophe Arts Director of Quality

Anonymous Families - 06/02/2020 Confirmed reviews ALL
« Great location and friendly staff »

Is the second time that i chose this hotel during the stay in Osaka, the reception is much nicer this time compared to first visit. Overall, it is enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our hotel as your venue of accommodation and sharing your staying experience with us through our online survey. It is always our pleasure to welcome back return guests and I am glad to read that we were able to offer you an enjoyable stay. Thank you very much once again and we look forward to serving you again soon. Kind Regards, Christophe Arts Director of Quality

Anonymous Solo - 06/02/2020 Confirmed reviews ALL
« Perfect location for transportation and shopping. »

I was very pleased that you took my booking requests seriously and made the effort to meet them. I was not very impressed with the size and look of my upgraded room. I paid for the upgrade but was disappointed with the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for investing valuable time to share with us your experience and I appreciate your positive highlight about the hotel location. We also took good note of your comment regarding the perception of our room size and will do our best to allocate you further in a room that may best suit your preferences. Besides this, please kindly be advised that we offer different sizes, layout, design and bed configurations within the same room category and please feel free to contact our reservation directly, we will make sure to recommend you the most suitable room for your comfort. It is our endeavor at all times to deliver the highest level of satisfaction to our guests so we value a lot your feedback and we would be glad to serve you again in the near future. Kind Regards, Christophe Arts Director of Quality

J Couples - 06/02/2020 Confirmed reviews ALL
« Everything was excellent »

The service at the front desk, breakfast, lounge was great. Food has a wide variety so you don't get tired of having breakfast at the restaurant every morning. Staff are friendly and helpful at all of our requests. They even helped us bring our bags to the train platform when we were leaving.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your feedback! It is great to learn that our team members met your expectations and contributed to making your stay an enjoyable one. We are definitely looking forward to welcoming you back to Swissôtel Nankai Osaka many more times in the near future. Kind Regards, Christophe Arts Director of Quality

Ray L. Couples - 05/02/2020 Confirmed reviews ALL
« Excellent location and service »

Brilliant location with excellent customer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your experience staying at Swissôtel Nankai Osaka. We are very delighted to know that we were able to meet your full satisfaction and we appreciate your positive feedback especially towards our service and the hotel location. Rest assured that your compliments will be conveyed to the entire team. It is a real pleasure to have you as our guest and we look forward to welcoming you again soon. Kind Regards, Christophe Arts Director of Quality

Myeul Solo - 05/02/2020 Confirmed reviews ALL
« 좋은시설과 좋은 위치 »

I was almost satisfied with your hotel But, its hard to find from start at namba station. I was keep look around under 4th floor and it also hard to find at your web site to direction for direct elevator. Please next time giving to customer for notice to take elevator. Except this, it was wonderful for staying at your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your feedback regarding your recent stay at Swissôtel Nankai Osaka and we are pleased to know that we were able to meet your expectations. Besides this, I am sorry about any inconvenience caused by the access of the elevator and rest assured that your comment has been shared with related team. Please feel free to contact our Guest Service team next time and we would be glad to personally assist you with the direction. Thank you very much and we are looking forward to welcoming you back in the near future. Kind Regards, Christophe Arts Director of Quality

Anonymous Couples - 05/02/2020 Confirmed reviews ALL
« Good location while hardware could be better »

Location, service is very good but it will be better if the toilet and other equipment at the room is more modern.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for taking the time to share your experience with us and I am glad to read that you have a great impression on the hotel location and our services. Besides this, please rest assured that we always strive to improve our guest experience and do so through continuous upgrades of our hotel facilities. It would be a great pleasure to welcome you back in these upgraded facilities and we will be glad to recommend you the room products according to your preference. We value your feedback and we look forward to welcoming you to the hotel again whenever your travel brings you back to Osaka! Kind Regards, Christophe Arts Director of Quality

Kenelm L. Couples - 05/02/2020 Confirmed reviews ALL
« A good stay in a well located hotel »

A very nice hotel. Good view of the city. Comfort and spacious. Convenient and easy access to metro or train. Many choice of food and restaurant near the hotel. Amenities are awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our hotel as your venue of accommodation and sharing your staying experience with us through our online survey. I am glad to read that we were able to offer you a pleasant stay. Thank you very much once again and we look forward to serving you again soon. Kind Regards, Christophe Arts Director of Quality

Winnie Families - 05/02/2020 Confirmed reviews ALL
« Perfect location with delicious breakfast »

I have stayed at this hotel for three times. The hotel is situated at a perfect location that is so convenient. Staff at the check-in counter are always polite and helpful. Rooms are clean although there still have a smell of cigarette-smoke, I think it comes from the air-condition. Delicious breakfast with lots of choices. I would come again next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for taking the time to share your experience with us and I am glad to read that you had a great impression on the hotel location, the breakfast and our services. Besides this, we are very sorry for any discomfort caused by the smell in the room and we are following-up on your review with our housekeeping team to come up with solutions to provide rooms with a complete smoke smell free environment. Guest satisfaction is essential to us and we value a lot your review. It is always our pleasure to welcome back return guests and we are grateful for your loyalty. We are definitely looking forward to welcoming you back many more times in the near future. Kind Regards, Christophe Arts Director of Quality

Dedrick K. Families - 05/02/2020 Confirmed reviews ALL
« Excellent, with minor improvements needed »

Excellent location, service, room and dining options. We travelled with a two year old toddler and would have appreciated toddler shampoo/body wash and more trash bags for diapers. A 24-hour gym that is better equipped with complementary gym attire would have also been appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your experience staying at Swissôtel Nankai Osaka. We are very delighted to know that we were able to meet your overall satisfaction and we appreciate your positive highlights about our service, products and location. Besides this, we have taken note of your comments regarding the hotel facility, the room amenities and your review has been shared with the related teams for future reference. It is our endeavor at all times to deliver the highest level of satisfaction to our guests so we value a lot your feedback and we are looking forward to serving you again in the near future. Kind Regards, Christophe Arts Director of Quality

Gabriel Business - 05/02/2020 Confirmed reviews ALL
« Pleasant stay and good service »

Prompt check in and the staff was friendly, helpful and nice. Hôtel room was not too bad and location was definitely superb.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your positive feedback! It is great to learn that our team members met your expectations and contributed to making your stay an enjoyable one. We are definitely looking forward to welcoming you back to Swissôtel Nankai Osaka many more times in the near future. Kind Regards, Christophe Arts Director of Quality

Kevin Couples - 05/02/2020 Confirmed reviews ALL
« Quality hotel in brilliant location »

From arrival to checkout, everything was excellent. Staff were highly professional and welcoming, the amenities are first class, and the location is superb for exploring the Dotombori area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your experience staying at Swissôtel Nankai Osaka. We are very delighted to know that we were able to meet your full satisfaction and we appreciate your positive feedback especially towards our overall service, products and location. Rest assured that your compliments will be conveyed to the entire team. It is a real pleasure to have you as our guest and we look forward to welcoming you again soon. Kind Regards, Christophe Arts Director of Quality

Victor Families - 05/02/2020 Confirmed reviews ALL
« good loaction »

good as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your great review about your stay at Swissôtel Nankai Osaka. We are glad to read that our location was suitable for you and that you had a lovely overall stay. We look forward to welcoming you back in a near future. Kind Regards, Christophe Arts Director of Quality

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates