Swissôtel Nankai Osaka 5 stelle

Giudizio clienti 4.5/5 8.944 recensioni

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Swissôtel Nankai Osaka
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+ 19 Servizi

I plus dell'hotel

L'unico hotel di Osaka che offre un collegamento diretto all'aeroporto internazionale di Kansai: il comodo viaggio a bordo del treno espresso dalla stazione Nankai Namba, situata proprio sotto l'hotel, dura 35 minuti.

Questo hotel fa parte del programma Planet 21 e agisce a favore dell'Ospitalità positiva.

Servizi in hotel e nei dintorni

Check-in dalle 15h00

Check-out fino alle 11h00

Servizi a pagamento

Servizi e informazioni pratiche
  • WI-FI/Accesso internet
  • Parcheggio
  • Accessibilità per persone con mobilità ridotta
  • Aria condizionata
  • Lingue parlate in albergo
  • Lavanderia
  • Boutique/shopping
  • Facchino
Svago e attività
  • Piscina all'interno riscaldataServizi a pagamento
  • Centro fitnessServizi a pagamento
  • Benessere
  • Noleggio bici (Nei dintorni)Servizi a pagamento
Ristorazione
  • 7 ristorante/i
  • 1 bar
  • Servizio in camera
Servizi business nell'albergo
  • 18 sala/e riunioni
  • Hotel per conferenze
  • Servizio copia/stampa disp.
Messaggio informativo

Posizione dell'hotel

Swissôtel Nankai Osaka

5 1 60 Namba Chuo ku
542 0076 osaka
japan

Tel: +81666461111

Fax: (+81)666480331

Check-in dalle 15h00

Check-out fino alle 11h00

  • NAMBA :  8 Namba

  • MIDOSUJI :  Midosuji Namba

  • SENNICHIMAE :  Sennichimae Namba

  • YOTSUBASHI :  Yotsubashi Namba

  • In aereo

    KANSAI INTERNATIONAL AIRPORT A 43km / 26 miglia

  • In aereo

    OSAKA INTERNATIONAL AIRPORT A 17km / 11 miglia

Coordinate GPS:34.664095, 135.501397

Le tue riunioni ed eventi

Le 18 sale per ricevimenti e riunioni si prestano a qualsiasi tipo di evento, da piccole riunioni con 10 partecipanti a ricevimenti con 1.500 invitati.Tutte le sale sono attrezzate con tecnologie di ultima generazione: sistemi di interpretazione in 5 lingue, banda larga ad alta velocità per PC e proiettore.

Descrizioni e configurazioni delle sale

18 

sale riunioni

Da 1 a 1.400 

partecipanti

Configurazione non disponibile per questi criteri

  • Non sei sicuro della capienza necessaria per il tuo evento?

  • Questo hotel non è adatto al tuo evento?

    Cerca un altro hotel

  • Convertite unità di misura diverse e semplificate l’organizzazione dei vostri eventi.

Attrezzatura generale

  • schermo

  • Insonorizzato

  • Videoconferencing

  • Lavagna a fogli mobili

  • attezzatura audio e video

  • Podio

  • Leggio

  • Office

  • Accesso WiFi

  • Luce del giorno

  • Sale di appoggio

  • Proiettore di diapositive

  • Sala riunioni climatizzata

Attrezzatura generale

Per l'organizzazione della vostra riunione, l'hotel è a vostra disposizione per confermarvi la disponibilità di queste attrezzature e servizi.

Le nostre sistemazioni

Le nostre 546 camere dal design contemporaneo offrono sistemazioni di lusso per viaggiatori d'affari e di piacere. Scoprite i comfort moderni delle camere Swiss Advantage e Swiss Executive.

Camera Premier con letti gemelli

  • Numero massimo di persone: 3
  • Superficie: Da 32 m² / 344 sq ft
  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè

Camera Swiss Advantage con letto queen size

  • Numero massimo di persone: 2
  • Superficie: Da 23 m² / 248 sq ft
  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè

Camera Swiss Advantage con letto king size

  • Numero massimo di persone: 2
  • Superficie: Da 26 m² / 280 sq ft
  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè

Camera Swiss Advantage con letti gemelli

  • Numero massimo di persone: 3
  • Superficie: Da 32 m² / 344 sq ft
  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè

Camera Swiss Select con letto queen size

  • Numero massimo di persone: 2
  • Superficie: Da 23 m² / 248 sq ft
  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè

Camera Swiss Select con letto king size

  • Numero massimo di persone: 2
  • Superficie: Da 26 m² / 280 sq ft
  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè

Camera Swiss Select con letti gemelli

  • Numero massimo di persone: 3
  • Superficie: Da 32 m² / 344 sq ft
  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè

Camera Swiss Executive con letti gemelli

  • Numero massimo di persone: 3
  • Superficie: Da 32 m² / 344 sq ft
  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè

Camera Classic con letto queen size

  • Numero massimo di persone: 2
  • Superficie: Da 22 m² / 237 sq ft
  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè

Camera Classic con letto king size

  • Numero massimo di persone: 2
  • Superficie: Da 26 m² / 280 sq ft
  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè

Camera Classic con letti gemelli

  • Numero massimo di persone: 3
  • Superficie: Da 32 m² / 344 sq ft
  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè

Camera Classic con Letto King Size Plus

  • Numero massimo di persone: 2
  • Superficie: Da 32 m² / 344 sq ft
  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè

Camera Swiss Advantage con letto king size Plus

  • Numero massimo di persone: 3
  • Superficie: Da 32 m² / 344 sq ft
  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè

Camera Swiss Executive con letto king size

  • Numero massimo di persone: 2
  • Superficie: Da 26 m² / 280 sq ft
  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè

Camera Swiss Executive Tripla

  • Numero massimo di persone: 3
  • Superficie: Da 45 m² / 484 sq ft
  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè

Suite Junior con 2 Letti Singoli

  • Numero massimo di persone: 3
  • Superficie: Da 40 m² / 431 sq ft
  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè

Camera Grand con letto king size

  • Numero massimo di persone: 4
  • Superficie: Da 57 m² / 614 sq ft
  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè

Suite Waon

  • Numero massimo di persone: 5
  • Superficie: Da 46 m² / 495 sq ft
  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè

Suite Waraku

  • Numero massimo di persone: 3
  • Superficie: Da 68 m² / 732 sq ft
  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè

Suite Prestige con Letti Gemelli

  • Numero massimo di persone: 3
  • Superficie: Da 91 m² / 980 sq ft
  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè

Suite Prestige con Letto King Size

  • Numero massimo di persone: 3
  • Superficie: Da 91 m² / 980 sq ft
  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè

Suite Imperiale

  • Numero massimo di persone: 3
  • Superficie: Da 181 m² / 1948 sq ft
  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè
Camere

I nostri bar e ristoranti

MINAMI TEPPANYAKI RESTAURANT

Tipo di cucina: Giapponese

I nostri chef Teppanyaki preparano solo raffinato manzo giapponese e frutti di mare freschi davanti ai vostri occhi. Guardateli compiere le loro magie sorseggiando un vino della nostra collezione proveniente dalle migliori aziende vinicole del mondo.

Pranzo

11:30 - 15:00

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

Cena

17:30 - 21:00

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

Questo elegante ristorante serve una selezione di saporite specialita' cantonesi, nonché il nostro famoso "pranzo a buffet Dim Sum Order".

Pranzo

11:30 - 15:00

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

Cena

17:30 - 21:00

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

SH'UN WINE AND DINE

Tipo di cucina: Altro tipo di cucina

Il "kushiage", il tradizionale spiedino fritto di Osaka, è la specialità della casa, e può essere scelto sia tra i piatti di stagione sia dal menu alla carta.

Pranzo

11:30 - 15:00

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

Cena

17:30 - 21:30

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

HANA-GOYOMI JAPANESE RESTAURANT

Tipo di cucina: Giapponese

Hana-Goyomi offre cucina tradizionale giapponese, come l'esperienza culinaria in stile Kaiseki, con piatti che, con grande perizia culinaria, variano con le stagioni.

Pranzo

11:30 - 15:00

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

Cena

17:30 - 21:00

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

TAVOLA 36

Tipo di cucina: Internazionale

Il Tavola36 si trova all'ultimo piano dell'hotel e offre una vista mozzafiato sulla città di Osaka in qualunque momento della giornata.

Pranzo

11:30 - 15:00

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

Cena

18:00 - 23:00

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

SWISS GOURMET

Tipo di cucina: Gastronomico

Lo Swiss Gourmet offre caffè appena macinato e pane fresco fatto in casa, torte, dolci e stuzzichini, nonché una selezione di cioccolato svizzero. Tutte queste prelibatezze originali dell'hotel sono disponibili per uno spuntino da portare via.

Pranzo

07:30 - 22:00

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

Cena

07:30 - 22:00

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

THE LOUNGE

Tipo di cucina: Café

The Lounge offre un ambiente confortevole e moderno in cui potrete gustare pasti leggeri, il nostro tipico tè pomeridiano, torte fatte in casa, dolci, una selezione di caffè e tè internazionali, champagne, cocktail e altro ancora.

Pranzo

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

Cena

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

TAVOLA 36

Foto non contrattuale

Tavola36 is located on the top floor of the hotel with unobstructed views of Osaka's cityscape, providing the perfect backdrop for weekday Happy Hour or weekend drinks to unwind with friends.

Le recensioni dei nostri clienti per
Swissôtel Nankai Osaka

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL 4.5/5

8.944 recensioni

Comoda

Giudizio clienti 4.5/5

F. F. Azienda - 01/10/2019 Avvisi confermati di ALL

Mi fermo spesso per lavoro a Osaka . Comoda per spostarmi, ma sopratutto una buona palestra per il workout

Dear Guest, Thank you for sharing your recent experience. It is always a pleasure to receive feedback from our valued guests and I am delighted to know that you had a pleasant time. Thank you again for your review and we look forward to welcoming you back for another stay with us! Kind Regards, Christophe Arts Director of Quality

Hotel accogliente e alta professionalità del personale

Giudizio clienti 5.0/5

Anonimo Famiglie - 07/09/2019 Avvisi confermati di ALL

Hotel in posizione strategica per gli spostamenti . personale gentile e competente , pulizia ineccepibile , ottima la cucina del ristorante panoramico ed eccezionale il buffet della colazione . Anche il personale della zona piscina sempre puntuale e cortese .

Dear Guest, Thank you very much for your positive feedback! It is great to learn that our team members met your expectations and contributed to making your stay an enjoyable one. We are definitely looking forward to welcoming you back to Swissôtel Nankai Osaka many more times in the near future. Kind Regards, Christophe Arts Director of Quality

Albergo in una eccellente posizione, personale cortese e professionale, camere da ammodernare

Giudizio clienti 3.5/5

Anonimo Famiglie - 06/05/2019 Avvisi confermati di ALL

Sono stata ospite per una notte e mi sono trovata bene. La posizione dell'albergo è davvero eccellente. Ho trovato tuttavia la camera ed in particolare il bagno un po' obsoleto e che necessiti di essere ammodernato. La colazione era buona ma non ottima e ho trovato i tavoli della colazione eccessivamente spartani e il servizio non ottimale (ho chiesto un tea al latte e ho trovato un caffè al mio tavolo).

Dear Guest, Thank you very much for taking the time to share your experience with us on your recent stay and for your positive highlight about the hotel location! We have taken note of you remarks pertaining to the services you received in the breakfast venue and we sincerely apologize for the negative feeling you encountered. Your comments have been shared with the relevant team for a follow-up. Besides this, we are sorry for the discomfort caused by the condition of your room. Please rest assured that we are consistently operating renovation of our hotel facilities and it would be a great pleasure to welcome you back in our newest room types. May we suggest that the next time you would like to reserve a room with us, please contact our reservation directly and we will make sure to recommend you the room products the most adapted for your stay. We appreciate your feedback and we would be glad to serve you again in the near future. Kind Regards, Christophe Arts Director of Quality

Da consigliare a tutti

Giudizio clienti 5.0/5

B. Coppie - 27/03/2019 Avvisi confermati di ALL

Personale qualificato e professionale,camere veramente comode e grandi per lo standard degli alberghi in Giappone,pulizia al top

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our hotel as your venue of accommodation and sharing your staying experience with us through our online survey. I am glad to read that we were able to offer you a comfortable stay and also appreciate your kind recommendation. Your comments will be a great motivation for our team to continue delivering heartfelt services to our valued guests. Thank you very much once again and we look forward to serving you again soon. Kind Regards, Christophe Arts Director of Quality

confortevole

Giudizio clienti 4.5/5

Nicola G. Azienda - 13/03/2019 Avvisi confermati di ALL

Personale cortese stanza confortovole

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our hotel and I am happy to learn that you enjoyed your overall stay. We always look forward receiving satisfaction surveys from our guests as this telling us exactly what we did well and how we can do better. We look forward to welcoming you to the hotel again whenever your travel brings you back to Osaka! Kind Regards, Christophe Arts Director of Quality

Ottimo albergo nel cuore di Osaka

Giudizio clienti 5.0/5

Cristina Coppie - 12/11/2018 Avvisi confermati di ALL

Ottimo soggiorno, Hotel con una vista spettacolare. Pulizia e gentilezza eccellenti.

Dear Cristina, I would like to thank you for taking the time to share your experience with us on your recent stay at Swissôtel Nankai Osaka! Providing a personalized experience to our guests is one of our major values and we are very happy to know that we have been able to meet your expectations. We definitely look forward to welcoming you back for another great experience! Kind Regards, Christophe Arts Director of Quality

Tutto perfetto!

Giudizio clienti 5.0/5

Lidia Coppie - 01/09/2018 Avvisi confermati di ALL

Pulizia eccellente. Camera molto grande. Servizio laundry molto efficente. Servizio in camera e cucina molto soddisfacenti. Colazione magnifica. Personale cordiale e a disposizione per il qualsiasi necessità.

Dear Lidia, We would like to express our gratitude to you for choosing Swissôtel Nankai Osaka and for investing valuable time to share with us your constructive feedback. We greatly appreciate your support and highly value your patronage. We are happy to receive many positive ratings from you and to know that you had an overall enjoyable stay. Once again, thank you very much for choosing to stay with us. We look forward to welcoming you to the hotel again whenever your travel brings you back to Osaka! Kind Regards, Christophe Arts Director of Quality

Eccellente

Giudizio clienti 5.0/5

Anonimo Coppie - 27/08/2018 Avvisi confermati di ALL

Ottima sistemazione. Servizio impeccabile, anche nei dettagli.

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our hotel and for having taken the time to complete our online guest questionnaire. It is primordial for us to receive feedback from our valuable guests, so that we continually have the opportunity to re-evaluate our services, products and make improvements when needed. We feel very honored that we could receive many positive ratings from you and to know that you had an overall pleasant stay. Exceeding our guests expectations is our objective and we are determined to offering the best experience, therefore your comments regarding our team members are very much appreciated. Thank you very much for your feedback and we look forward to welcoming you back to build even greater memories! Kind Regards, Christophe Arts Director of Quality
Giudizio clienti 5.0/5

Claudio Coppie - 26/08/2018 Avvisi confermati di ALL

Anche se l’hotel non aveva ricevuto il pagamento per un errore dell’agenzia la camera era sempre disponibile! Cortesia e gentilezza

Dear Claudio, Thank you very much for choosing Swissôtel Nankai Osaka and sparing your time to share your experience with us. We are delighted to learn that the services and accommodations you received were outstanding and exceeded your expectations. Your fantastic comment will be passed on to our team and we will continue our effort to provide heartfelt service to our valuable guests! It was a pleasure to have you as our guest and we look forward to making your next visit even better! Kind Regards, Christophe Arts Director of Quality

Posizione strategica

Giudizio clienti 4.0/5

Anonimo Amici - 25/08/2018 Avvisi confermati di ALL

La camera non era pronta. Mancava un letto. Subito aggiunto. Camera confortevole. Ambiente chic e accogliente. Personale gentilissimo.

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for having taken the time to complete our online questionnaire following to your recent stay. It is primordial for us to receive feedback from our guests, so that we continually have the opportunity to evaluate our services, products and make improvements when needed. The survey ratings regarding your overall experience have been reviewed carefully with our teams and I apologize for the inconvenience with the room preparation. We will make our hardest efforts to ensure your expectations would be exceeded on all your future stays. Besides this, I am glad that our colleagues were welcome and kind. Thank you very much for your compliments. We look forward to having you as a guest again soon and please do not hesitate to contact us directly if we can be of any assistance for your next booking in our hotel. Kind Regards, Christophe Arts Director of Quality

Soddisfatto

Giudizio clienti 3.5/5

Andrea Famiglie - 16/08/2018 Avvisi confermati di ALL

Hotel pulito, personale gentile e sempre disponibile, camera piccola

Dear Andrea, Warmest Greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our hotel and taking your time in completing our online questionnaire. It is always great to receive positive feedback about our team members and that they were helpful during your stay. On the other hand, I took note of your remark about the size of our rooms. Kindly note that we offer various room categories with different layout and designs including the size that we would be more than happy to recommend you on your future stays! I am glad that you have shared your feedback with us so that we understand better your requirements and recognize your needs to find the best products which you will feel comfortable in. It is our endeavor at all times to deliver the highest level of perfection to our repeater guests so we value a lot your feedback. We are looking forward to welcome you back to Swissôtel Nankai Osaka, many more times! Kind Regards, Christophe Arts Director of Quality

Soddisfazione alloStato puro

Giudizio clienti 4.5/5

Christine Coppie - 28/07/2018 Avvisi confermati di ALL

Camera ampia per gli standard giapponesi, letto molto confortevole, servizio impeccabile

Dear Christine, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for choosing us and for taking your time to complete our online questionnaire. We feel very honored that we could receive many outstanding ratings from you and to know that you had an overall pleasant stay. Exceeding our guests expectations is our objective and we are determined to offering the best experience, therefore your positive comments will surely be an additional source of motivation for our team. Once again, thank you very much for staying with us and we look forward to welcoming you back for another pleasant experience. Kind Regards, Christophe Arts Director of Quality

Eccellente

Giudizio clienti 4.5/5

Angelo Coppie - 11/06/2018 Avvisi confermati di ALL

Location perfetta, camera ampia, ottima colazione, staff disponibilissimo

Dear Angelo, Thank you very much for choosing our hotel and taking the time to share your experience with us. We always look forward receiving satisfaction surveys from our guest as this telling us exactly what we did well and how we can do better. I am pleased to learn you enjoyed many aspects about the hotel such as our spacious room, breakfast offerings and the helpfulness of our team members. We would be glad to welcoming you back to Swissôtel Nankai Osaka to create even greater memories! Kind Regards, Christophe Arts Director of Quality

Perfetto per viaggi di lavoro

Giudizio clienti 4.5/5

Andy T. Azienda - 27/03/2018 Avvisi confermati di ALL

soggiorno confortevole, ho chiesto e ho avuto una camera molto silenziosa. la posizione è perfetta sia per raggiungere l'aeroporto che per svago e shopping. camera pulita e spaziosa per essere a Osaka. bene il servizio WIFI in camera. posso solo criticare il servizio TV interamente in lingua locale. Ho gradito la colazione con rpdotti cvari, internazionali e freschi, anche se di domenica all'orario di punta ho dovuto attendere per trovare un tavolo, non panoramico. lo Staff però è stato molto attento e gentile.

Dear Andy T., Thank you very much for choosing our hotel and taking your time in sharing your experience. I am happy that you had an overall comfortable stay in our clean, spacious and quiet room. I am glad as well to learn that our breakfast offerings met your expectations and my culinary team will be pleased to read your comment! We will also continue to work with the team to reduce waiting time at our breakfast venue. I appreciate your highlight on our colleagues and we look forward to serving you again on your return visit to the city! Please rest assured that we will continue to make our best efforts to provide you with a home away from home feel and accommodate all your needs. Kind Regards, Christophe Arts Director of Quality.

Ottimo hotel. Ottima posizione centrale.

Giudizio clienti 5.0/5

Antonio Azienda - 28/11/2017 Avvisi confermati di ALL

Ottimo hotel in posizione centrale e strategica sopra alla stazione ferroviaria di Namba dove arriva il treno diretto dall'aeroporto internazionale di Nankai in 40 minuti. Inoltre transitano tutte le principali linee del metro per raggiungere qualsiasi zona di Osaka. Facilmente si raggiungono a piedi le principali strade dello shopping e dei tantissimi ristoranti dove gustare le specialità locali.

Dear Guest, Warmest Greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our property and for having taken the time to complete our online questionnaire. It is primordial for us to receive feedback from our valuable guests, so that we continually have the opportunity to re-evaluate our services, products and make improvements when needed. We truly appreciate your positive ratings and are very happy to learn that your overall stay in our hotel met your expectations. Please also feel free to share your experience on tripadvisor (website for travelers' opinions) using the following link https://www.tripadvisor.com/UserReviewEdit-g298566-d301569 It was our pleasure to have you as our guest and we look forward to welcoming you to the hotel again whenever your travel brings you back to Osaka. Please rest assured that we will continue to provide you with a home away from home feel. If we can be of any assistance for your next stays, please do not hesitate to contact us at anytime. Kind Regards, Christian Schaufelbühl, Representative Director & General Manager Swissôtel Nankai Osaka 5-1-60 Namba Chuo-ku | Osaka 542-0076 | Japan Phone: +8… (Ext:3000) | Fax: +8… www.swissotel.com/osaka This message is confidential and intended only for named recipient. If the reader of this message is not the intended recipient, you are notified that any distribution or copy of this message is strictly prohibited.

Ottimo servizio

Giudizio clienti 4.0/5

Anonimo Coppie - 09/11/2017 Avvisi confermati di ALL

L'hotel è molto curato in ogni dettaglio. Ottima e ricca la colazione. Il personale gentilissimo e pronto a soddisfare ogni necessità. Unici nei: camere un po' piccole e spa non inclusa nel costo.

Dear Guest, Warmest Greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our hotel and for having taken the time to complete our online questionnaire. It is primordial for us to receive feedback from our guests, so that we continually have the opportunity to evaluate our services, products and make improvements when needed. We are pleased to know you enjoyed many aspects about the hotel including our breakfast offerings and the service level of our team members. On the other hand, we took note of your remarks pertaining to the room and the usage of SPA. Kindly note that we offer different sizes, layout and design within the same room category. Also, complimentary access to spa is currently offered for stays in our Executive, Suite and Swiss Select Rooms only and we apologize for any disappointment caused. For your future stays, may we kindly ask you to contact us at Re… and we will make sure to recommend you a room based on your preferences. Once again, thank you very much for staying with us and we look forward to welcoming you again whenever your travel brings you back to Osaka. Please rest assured that we will make sure to provide you with a home away from home feel. Kind Regards, Christian Schaufelbühl, Representative Director & General Manager Swissôtel Nankai Osaka 5-1-60 Namba Chuo-ku | Osaka 542-0076 | Japan Phone: +8… (Ext:3000) | Fax: +8… www.swissotel.com/osaka This message is confidential and intended only for named recipient. If the reader of this message is not the intended recipient, you are notified that any distribution or copy of this message is strictly prohibited.

Tutto ok

Giudizio clienti 4.0/5

Anonimo Coppie - 19/08/2017 Avvisi confermati di ALL

Bella esperienza

Dear Guest, Warmest Greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our property and for having taken the time to complete our online questionnaire. It is primordial for us to receive feedback from our valuable guests, so that we continually have the opportunity to re-evaluate our services, products and make improvements when needed. We truly appreciate your positive ratings and are very happy to learn that your overall stay in our hotel met your expectations. Please also feel free to share your experience on tripadvisor (website for travelers' opinions) using the following link https://www.tripadvisor.com/UserReviewEdit-g298566-d301569 It was our pleasure to have you as our guest and we look forward to welcoming you to the hotel again whenever your travel brings you back to Osaka. Please rest assured that we will continue to provide you with a home away from home feel. If we can be of any assistance for your next stays, please do not hesitate to contact us at anytime. Kind Regards, Christian Schaufelbühl, Representative Director & General Manager Swissôtel Nankai Osaka 5-1-60 Namba Chuo-ku | Osaka 542-0076 | Japan Phone: +8… (Ext:3000) | Fax: +8… www.swissotel.com/osaka This message is confidential and intended only for named recipient. If the reader of this message is not the intended recipient, you are notified that any distribution or copy of this message is strictly prohibited.
Giudizio clienti 3.0/5

Anonimo Famiglie - 15/08/2017 Avvisi confermati di ALL

Camera vecchia

Dear Guest, Warmest greetings from Swissôtel Nankai, Osaka! We greatly appreciate your support and highly value your patronage. Thank you very much for choosing to stay at our hotel and for participating our online questionnaire. The survey ratings regarding your overall staying experience have been reviewed carefully and please rest assured that they have been brought to the attention of my department heads to ensure improvements are made. Our guest's satisfaction is always important to us and we will continue to enhance our guests’ experience in delivering better services and products. If we can be of any assistance to make your next stay more enjoyable, please do not hesitate to contact us. Thank you very much and we would be very glad to welcome you back to Swissôtel Nankai Osaka in the near future to demonstrate that your feedback was not made in vain. Kind Regards, Christian Schaufelbühl, Representative Director & General Manager Swissôtel Nankai Osaka 5-1-60 Namba Chuo-ku | Osaka 542-0076 | Japan Phone: +8… (Ext:3000) | Fax: +8… www.swissotel.com/osaka This message is confidential and intended only for named recipient. If the reader of this message is not the intended recipient, you are notified that any distribution or copy of this message is strictly prohibited.

Hotel strategico e confortevole

Giudizio clienti 4.5/5

Giovanni Azienda - 02/08/2017 Avvisi confermati di ALL

Ottimo servizio dal check-in al check-out, personale sempre professionale con ottimo livello di inglese. Colazione al piano 36 molto spettacolare. Camere ben accessoriate.

Dear Giovanni D., Warmest Greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our property and for having taken the time to complete our online questionnaire. It is primordial for us to receive feedback from our valuable guests, so that we continually have the opportunity to re-evaluate our services, products and make improvements when needed. We truly appreciate your positive ratings and are very happy to learn that your overall stay in our hotel met your expectations, especially with our receptionist. Please also feel free to share your experience on tripadvisor (website for travelers' opinions) using the following link https://www.tripadvisor.com/UserReviewEdit-g298566-d301569 It was our pleasure to have you as our guest and we look forward to welcoming you to the hotel again whenever your travel brings you back to Osaka. Please rest assured that we will continue to provide you with a home away from home feel. If we can be of any assistance for your next stays, please do not hesitate to contact us at anytime. Kind Regards, Christian Schaufelbühl, Representative Director & General Manager Swissôtel Nankai Osaka 5-1-60 Namba Chuo-ku | Osaka 542-0076 | Japan Phone: +8… (Ext:3000) | Fax: +8… www.swissotel.com/osaka This message is confidential and intended only for named recipient. If the reader of this message is not the intended recipient, you are notified that any distribution or copy of this message is strictly prohibited.

Eccellente

Giudizio clienti 5.0/5

Anonimo Coppie - 16/07/2017 Avvisi confermati di ALL

Eccellente sotto ogni punto di vista

Dear Daniela P., Warmest Greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our property and for having taken the time to complete our online questionnaire. It is primordial for us to receive feedback from our valuable guests, so that we continually have the opportunity to re-evaluate our services, products and make improvements when needed. We truly appreciate your positive ratings and are very happy to learn that your overall stay in our hotel met your expectations. Please also feel free to share your experience on tripadvisor (website for travelers' opinions) using the following link https://www.tripadvisor.com/UserReviewEdit-g298566-d301569 It was our pleasure to have you as our guest and we look forward to welcoming you to the hotel again whenever your travel brings you back to Osaka. Please rest assured that we will continue to provide you with a home away from home feel. If we can be of any assistance for your next stays, please do not hesitate to contact us at anytime. Kind Regards, Christian Schaufelbühl, Representative Director & General Manager Swissôtel Nankai Osaka 5-1-60 Namba Chuo-ku | Osaka 542-0076 | Japan Phone: +8… (Ext:3000) | Fax: +8… www.swissotel.com/osaka This message is confidential and intended only for named recipient. If the reader of this message is not the intended recipient, you are notified that any distribution or copy of this message is strictly prohibited.

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