Swissôtel Sydney 5 stars

Customer review rating 4.6/5 13,073 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Swissôtel Sydney
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Hotel extras

The safety of our guests and teams is our utmost priority and now we have elevated our protocols even further. The ALLSafe global cleanliness and prevention standards have been developed with and vetted by Bureau Veritas.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Bicycles rental (Nearby)Paying
Catering
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
Information message

Hotel location

Swissôtel Sydney

68 Market Street
2000
sydney
australia

Tel: +61292388888

Fax: (+61)292388899

Check-in from 15h00

Check out up to 11h00

  • City Circle Line :  City Circle St James, Town Hall

  • By plane

    Sydney Kingsford Smith Airport At 10km / 6 miles

GPS :-33.870635, 151.207363

Your meetings and events

Swissotel Sydney offers state-of-the-art professional meetings and events facilities in heart of the city including a heritage-listed pillarless ballroom catering for up to 400 people.Maple Room is nestled in between the Blaxland Ballroom and the hotel's lobby. A spacious and inviting room, Maple Room features state-of-the-art audio visual equipment, modern and contemporary furnishings and a dedicated pre-function space.Located on level 9, separate from the ballroom, Cedar, Karri, Birch and Elm rooms provide contemporary and stylish facilities for small meetings. Each room is furnished with plush carpets, a large boardroom table and 55" plasma screens.

Room descriptions and layouts

8 

meeting rooms

From 1 to 400 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Spa & Sport at Swissotel Sydney

  • WIFI access

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Swissotel Sydney features 369 beautifully appointed rooms and suites that marry Sydney glamour with Swiss precision, offering an ideal retreat for business or leisure travellers in the heart of the central business district.

Premier King Room

Accessible room
  • Max. number of persons: 2
  • Area: From 34 m² / 366 sq ft
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Premier Twin Room

  • Max. number of persons: 4
  • Area: From 34 m² / 366 sq ft
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Swiss Advantage Room King

Accessible room
  • Max. number of persons: 3
  • Area: From 34 m² / 366 sq ft
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Swiss Advantage Twin Room

  • Max. number of persons: 4
  • Area: From 34 m² / 366 sq ft
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Corner Balcony King Room

  • Max. number of persons: 2
  • Area: From 38 m² / 409 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Swiss Executive King Room

Accessible room
  • Max. number of persons: 3
  • Area: From 34 m² / 366 sq ft
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Swiss Executive Twin Room

  • Max. number of persons: 4
  • Area: From 34 m² / 366 sq ft
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Signature Skyline Room

  • Max. number of persons: 2
  • Area: From 34 m² / 366 sq ft
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Signature Skyline Balcony Room

  • Max. number of persons: 2
  • Area: From 38 m² / 409 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Corner King Room, 1 King Bed

  • Max. number of persons: 2
  • Area: From 34 m² / 366 sq ft
  • Bathrobe
  • Slippers

Swiss Select Twin Plus Sofa Room, 2 Double Beds Plus Sofa

  • Max. number of persons: 5
  • Area: From 36 m² / 388 sq ft
Rooms

Our restaurants and bars

Jpb Restaurant

Type of cuisine: Thematic cuisine

Jpb Restaurant offers a range of locally sourced and seasonally inspired dishes. The menu is designed to take its diner on a culinary journey of flavour, color and texture with meals cooked from the heart and with the integrity of each ingredient in mind.

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Crossroads Bar

Non contractual photo

A re-introduction to the classic hotel bar where impeccable service unite with modern designs, Crossroads Bar is the perfect dining venue for a post-shopping leisurely high tea, after work drinks or an early dinner before a show at the State Theatre.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Swissôtel Sydney

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

13,073 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,127 reviews

Well located, great room and friendly and helpful staff

Customer review rating 4.6/5

Antonella Friends - 16/08/2020 Confirmed reviews ALL

Loved it. Only issue was parking not being close to hotel. Valet not available die to COVID.

Dear Antonella, Swissotel Sydney thank you for your most appreciated feedback, and your thoughts on the car parking. We are very happy to hear you loved your stay and the services provided. I hope to have the pleasure in welcoming you back to the hotel in the near future. Stay well and safe. Warm Regards, Suzanne Johanson, Guest Relations Manager

Good stay

Customer review rating 4.6/5

Gabrielle M. Solo - 13/08/2020 Confirmed reviews ALL

Friendly and helpful staff, well-appointed room. Would definitely stay at Swissôtel again!

Dear Gabrielle, Swissotel Sydney thank you for your lovely feedback. It is always a pleasure to receive positive comments. I will certainly share them with our team. It will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back to the hotel in the near future. We wish you well, stay safe. Warm Regards, Suzanne Johanson, Guest Relations Manager

Great location and the staff where really friendly and accommodating

Customer review rating 4.6/5

Matt B. Couples - 12/08/2020 Confirmed reviews ALL

With the current climate eg Covid there isn’t to much to be negative about regarding the hotel. I understand that a lot of the services where not operating and that’s ok.

Dear Matthew, Swissotel Sydney thank you for taking the time in providing your feedback on your last stay at the hotel. During these challenging times, we have certainly taken all the precautions for COVID 19, ensuring the safety of our guests a priority. I do hope we have the pleasure in welcoming you back to the hotel in the near future. Enjoying all our wonderful facilities and services we have at the hotel. Stay well and safe. Warm Regards. Suzanne Johanson, Guest Relations Manager.

Great service

Customer review rating 4.6/5

Julia Couples - 12/08/2020 Confirmed reviews ALL

we were offered a complimentary bottle of wine on check in for my partners birthday it was lovely :)

Dear Julia, Swissotel Sydney thank you for your lovely feedback. We are happy to hear your had a wonderful stay, celebrating your partner's birthday. I look forward to welcoming you back to the hotel in the near future. We wish you well, stay safe. Warm Regards, Suzanne Johanson, Guest Relations Manager

Excellent service, Fantastic room

Customer review rating 4.6/5

Sarah Couples - 10/08/2020 Confirmed reviews ALL

Had a lovely 2 night stay at the Swissotel in Sydney. It was our first time staying here and our expectations were pleasantly exceeded! The staff were extremely friendly and helpful, the room was a good size and featured a bath tub (which many hotels in Sydney will charge a higher rate for a room with one) and the bed was incredibly comfortable. Will definitely be returning in the future.

Dear Sarah, Swissotel Sydney thank you for taking the time to provide such positive feedback, following your stay at the Hotel. We appreciate your endorsement of the property, staff, service and facilities provided, it is always wonderful to hear. I will certainly share your kind words with our team. I look forward to welcoming you back in the near future. I hope you are keeping well in these challenging times, stay safe. Warm Regards, Suzanne Johanson, Guest Relations Manager

fabulous city staycation

Customer review rating 4.6/5

Anonymous Families - 09/08/2020 Confirmed reviews ALL

We felt very safe and comfortable in this lovely hotel. The rooms are very clean, comfortable and contemporary, and service was highly professional. We enjoyed the view, using the pool and the convenient location, an easy walk from all main attractions and districts within the city.

Dear Jonathan, Greetings from Swissotel Sydney! We thank you for your most appreciated feedback. We are extremely happy to hear that you enjoyed your stay with us and found all aspects of your stay comfortable and professional. We look forward to welcoming you back to the hotel in the near future. Please do not hesitate to contact me for any assistance you may require. Stay safe and well. Warm Regards, Suzanne Johanson, Guest Relations Manager

HOME FROM HOME

Customer review rating 4.6/5

Giles C. Business - 07/08/2020 Confirmed reviews ALL

Welcoming, warm, hospitable and so comfortable. Nothing is too much trouble for your staff and I love staying here.

Dear Giles, Thank you so very much for your lovely feedback. It is always a pleasure having you here at the hotel, your home away from home. We are very excited to welcome you back once the hotel reopens in October. Please do not hesitate to contact me for any assistance you may require. Please stay safe and well. Warm Regards, Suzanne Johanson, Guest Relations Manager

Amazing Stay Awesome location Fantastic helpful staff Very Clean

Customer review rating 4.6/5

Kim M. Families - 06/08/2020 Confirmed reviews ALL

The Hotel staff went out of their way to make our stay perfect, awesome location, beautifully clean, great minibar, lots of space, lovely bathroom with separate bath and shower, great value

Dear Kim, Greetings from Swissotel Sydney! We greatly appreciate your lovely feedback regarding your stay, and we will certainly pass on your kind words onto our team. We look forward to welcoming you back to the hotel in the near future. Please do not hesitate to contact me for any assistance you may require. Stay well and safe. Warm Regards, Suzanne Johanson, Guest Relations Manager

COVID safe and friendly staff

Customer review rating 4.6/5

Carol M. Couples - 05/08/2020 Confirmed reviews ALL

Hotel well situated in the heart of town. Friendly staff. The most amazing breakfast was included in our room rate . The lifts were speedy (important to me). COVID signage adhered to and staff wore masks

Dear Carol, Thank you so very much for your time tonight. I also thank you for your wonderful feedback, it is always a pleasure to read and share with then team. We look forward to welcoming you back to the hotel in the near future. Please do not hesitate to contact me for any assistance you may require. Stay safe and well in these challenging times. Warm Regards, Suzanne Johanson, Guest Relations Manager

Great location, super friendly staff in uncertain times!

Customer review rating 4.6/5

Nathan Couples - 05/08/2020 Confirmed reviews ALL

3 day stay in the middle of the pandemic and given that the staff really went the extra mile. Rooms were well presented, free upgrade to a corner room so it was all good. Definitely worth a look when things open up again.

Dear Nathan, Greetings from Swissotel Sydney! We are extremely happy to hear that you enjoyed your stay with us. It is always a pleasure to receive positive feedback in regards to the staff which we will share with our team. We look forward to welcoming you back to the hotel in the near future. Please do not hesitate to contact me for any assistance you may require. Warm Regards, Suzanne Johanson, Guest Relations Manager

Great overnight stay!

Customer review rating 4.6/5

Anonymous Couples - 03/08/2020 Confirmed reviews ALL

Check in was smooth and easy, room was very clean and comfortable. The hotel really ensure that You feel sanitised and safe during this time. We enjoyed a drink at the bar also, where the service was great. Look forward to staying here again.

Dear Amy, Greetings from Swissotel Sydney! We appreciate your lovely feedback regarding your stay. We will certainly pass on your kind words to our team. We look forward to welcoming you back in the near future. Please do not hesitate to contact me for any assistance you may require. Warm Regards, Suzanne Johanson, Guest Relations Manager

Great property. Fantastic location and terrific staff.

Customer review rating 4.6/5

Michael Couples - 03/08/2020 Confirmed reviews ALL

It was really comforting to see Swisshotel had implemented health controls. We found it very reassuring and certainly felt safe. We weren't sure what to expect but they did a wonderful job. The property was fantastic. We stayed in a suite and it was well appointed and well maintained. The staff were extremely friendly and always happy to chat, from the staff at the front desk including David, the Ops Director to Suzanne from Guest relations, through to the staff at the restaurant and AJ in particular. In these adverse times in the middle of the Corona Virus pandemic, they continue to operate with a positive attitude and always with a smile in what must be tough circumstances for them too. We will certainly be back when things start to get back to normal, but if we need to return to the CBD during this health crisis we certainly have no reservations about Swiss Hotel. One last small but significant point, it was nice to see they still deliver newspapers to the rooms as requested.

Good location

Customer review rating 4.6/5

Susan Solo - 02/08/2020 Confirmed reviews ALL

Helpful and courteous staff. Room was as expected.

Dear Susan, Greetings to you from Swissotel Sydney! Thank you for your kind words in regards to our staff, we will be sure to share it with the team. We hope we have the pleasure of welcoming you back to the hotel in the near future. Please do not hesitate to contact me if you require any assistance. Warm Regards, Suzanne Johanson, Guest Relations Manager

An Enjoyable Stay

Customer review rating 4.6/5

Issy O. Couples - 02/08/2020 Confirmed reviews ALL

My partner and I stayed for a night at Swissotel and thoroughly enjoyed our experience. The location was very convenient, the room was cleanly and the staff were extremely polite. As a direct result of this, the price of our stay was reaffirmed as very good value. The only suggestion I could make is to improve the atmosphere of the diner/bar, however that is a minor thing. Overall, a very comfortable stay!

Dear Isobel, Greetings to you from Swissotel Sydney! We thank you for taking the time in filling out our Guest Satisfaction Survey and thank you also for your kind words. It is always wonderful to receive positive feedback in regards to the staff which we will share with our team. We will certainly take on board your feedback in regards to the dining area, as we always endeavour to excel in providing an exceptional experience. I look forward to welcoming you back to the hotel. We wish you well and stay safe. Warm Regards, Suzanne Johanson, Guest Relations Manager

Great service

Customer review rating 4.6/5

David Couples - 01/08/2020 Confirmed reviews ALL

Very efficient and friendly service.

Dear David, Swissotel Sydney thank you for taking the time in filling out our Guest Satisfaction Survey. It is always a pleasure to receive positive feedback. I will certainly share your comments with our team, they will be thrilled. Thank you again for sharing your experience, and for your loyalty to Accor Hotels. I look forward to welcoming you back to the hotel in the near future. Stay safe and well. Warm Regards, Suzanne Johanson, Guest Relations Manager

Good Stay

Customer review rating 4.6/5

Jenny Families - 29/07/2020 Confirmed reviews ALL

The hotel is well located and very comfortable. The staff were polite and helpful. A great place to stay.

Dear Jenny, Warm Greetings from Swissotel Sydney. Thank you for your most valuable feedback regarding your most recent stay at the Swissotel Sydney. It is wonderful to hear that the staff you had encountered during your stay were polite and helpful. I am sorry to hear that at check in that the payment was not confirmed at check in. My colleague should have advised about the breakfast options at check in, my apologies that we let you down in this aspect. Again, Jenny thank you for staying with us and we look forward to welcoming you back in the not too distant future. With Kind Regards Christopher Ellas Guest Relations Executive

Impressed by Protocol

Customer review rating 4.6/5

Russell H. Couples - 28/07/2020 Confirmed reviews ALL

I was thoroughly impressed by the protocols that had been put in place to handle the social distancing and COVID-19 measures.

Dear Russell, Greetings from Swissotel Sydney. Thank you for taking the time in completing our survey. It is wonderful that you were impressed with the protocols that the Swissotel Sydney has in place in handling Social Distancing. We look forward to welcoming you back to the Swissotel Sydney in the not too distant future. With Kind Regards Christopher Ellas Guest Relations Executive

Pleasant stay

Customer review rating 4.6/5

Andrew S. Business - 28/07/2020 Confirmed reviews ALL

Great hotel and staff especially with the different challenges we are facing at the moment.

Dear Andrew, Warm Greetings from Swissotel Sydney. Thank you for your wonderful feedback regarding your most recent stay at the Swissotel Sydney. We look forward to welcoming you back to the Swissotel in the not too distant future. With Kind Regards Christopher Ellas Guest Relations Executive

Well located

Customer review rating 4.6/5

Emily H. Families - 27/07/2020 Confirmed reviews ALL

Lovely room, in a great location. A bit upset about the bathroom, shower leaked over pretty much the entire floor, causing me to slip. Drainage obviously needs to be looked into as water drains straight through the door. Impressed with how they upgraded my mum to a nicer room for her birthday and organised cake on arrival. You made her COVID 60th birthday a special one so Thankyou.

Customer review rating 4.6/5

X. D. Solo - 25/07/2020 Confirmed reviews ALL

Old sheets. Last day Untrained reception stuffs she made various errors and tried to hide her mistakes. Won't choose another time.

Dear Xiaohong D., Thank you for taking the time in completing our Guest Satisfaction Survey following your stay at Swissôtel Sydney. Your feedback is very much appreciated and valuable to us. Through the survey I can see there were a few issues you experienced on your stay. I was hoping to have the opportunity to discuss the issues further with you. If you are able to provide me with a contact phone number and a suitable time that I am able to call you, that would be wonderful. I look forward to your response. Please stay safe and well. Warm Regards, Suzanne Johanson, Guest Relations Manager.

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