Swissôtel Sydney 5 stars

Customer review rating 4.6/5 13,011 reviews

Swissôtel Sydney
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Hotel extras

CENTRALLY LOCATED - Located amongst Sydney's prime tourist shopping, entertainment and dining districts. - Central city location with underground shopping link to Town Hall train station and right next to Sydney Tower.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Bicycles rental (Nearby)
Catering
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)

Hotel location

Swissôtel Sydney

68 Market Street
2000
sydney
australia

Tel: +61292388888

Fax: (+61)292388899

Contact email

Check-in from 15h00

Check out up to 11h00

  • City Circle Line :  City Circle St James, Town Hall

  • By plane

    Sydney Kingsford Smith Airport At 10km / 6 miles

GPS :-33.870635, 151.207363

Your meetings and events

Swissotel Sydney offers state-of-the-art professional meetings and events facilities in heart of the city including a heritage-listed pillarless ballroom catering for up to 400 people.Maple Room is nestled in between the Blaxland Ballroom and the hotel's lobby. A spacious and inviting room, Maple Room features state-of-the-art audio visual equipment, modern and contemporary furnishings and a dedicated pre-function space.Located on level 9, separate from the ballroom, Cedar, Karri, Birch and Elm rooms provide contemporary and stylish facilities for small meetings. Each room is furnished with plush carpets, a large boardroom table and 55" plasma screens.

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Spa & Sport at Swissotel Sydney

  • WIFI access

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Swissotel Sydney features 369 beautifully appointed rooms and suites that marry Sydney glamour with Swiss precision, offering an ideal retreat for business or leisure travellers in the heart of the central business district.

Premier King Room

Accessible room
  • Max. number of persons: 2
  • Area: From 34 m² / 366 sq ft
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Premier Twin Room

  • Max. number of persons: 4
  • Area: From 34 m² / 366 sq ft
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Swiss Advantage Room King

Accessible room
  • Max. number of persons: 3
  • Area: From 34 m² / 366 sq ft
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Swiss Advantage Twin Room

  • Max. number of persons: 4
  • Area: From 34 m² / 366 sq ft
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Corner Balcony King Room

  • Max. number of persons: 2
  • Area: From 38 m² / 409 sq ft
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Swiss Executive King Room

Accessible room
  • Max. number of persons: 3
  • Area: From 34 m² / 366 sq ft
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Swiss Executive Twin Room

  • Max. number of persons: 4
  • Area: From 34 m² / 366 sq ft
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Signature Skyline Room

  • Max. number of persons: 2
  • Area: From 34 m² / 366 sq ft
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Signature Skyline Balcony Room

  • Max. number of persons: 2
  • Area: From 38 m² / 409 sq ft
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

Jpb Restaurant

Type of cuisine: Thematic cuisine

Jpb Restaurant offers a range of locally sourced and seasonally inspired dishes. The menu is designed to take its diner on a culinary journey of flavour, color and texture with meals cooked from the heart and with the integrity of each ingredient in mind.

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Crossroads Bar

Non contractual photo

A re-introduction to the classic hotel bar where impeccable service unite with modern designs, Crossroads Bar is the perfect dining venue for a post-shopping leisurely high tea, after work drinks or an early dinner before a show at the State Theatre.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Swissôtel Sydney

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

13,011 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,113 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

A peaceful stay

Customer review rating 4.6/5

Anonymous Business - 18/02/2020 Confirmed reviews ALL

Whilst the hotel is located in a central busy location the hotel itself is peaceful and roomy. It is the perfect place to walk through the door and instantly leave the busy day behind. I love staying while doing business in the city and find I always leave wanting to stay longer. The food in the bar and restaurant are worth trying.

Well located, clean and experienced staff

Customer review rating 4.6/5

Anonymous Business - 18/02/2020 Confirmed reviews ALL

I was treated well at my arrival. The staff was very helpful and courteous. Room very clean.

Superb location Spacious room yet Moderate Service

Customer review rating 4.6/5

Sophie Families - 16/02/2020 Confirmed reviews ALL

The location and room facilities are both nice, walking distance/quick traffic to almost all tourist destinations in Sydney. While I don’t feel comfortable with the service staff, the front desk receptionist, the concierge... don’t remember seeing a smiley face or warm welcome during my stay.

Dear Sophia Z., Thank you for taking the time to write this review. We are delighted to hear that you enjoyed the location and room facilities of Swissotel Sydney. Please accept our sincerest apologies in regards to the staff experience you encountered. This information will be taken to our Guest Relations Manager, Sue, for further investigation. Thank you again for sharing your experience, and we hope that this experience does not deter you from returning to Swissotel, in the future. Kind Regards, Swissotel Sydney

Good stay

Customer review rating 4.6/5

Matt W. Business - 16/02/2020 Confirmed reviews ALL

did have to come back and move room after checked in which was a bit inconvenient but otherwise a nice room and stay

Great Location as attended a conference there

Customer review rating 4.6/5

Julie E. Business - 14/02/2020 Confirmed reviews ALL

Very good experience, although I don't understand why you take $1 when you take our credit card.

Centrally located. Right there.

Customer review rating 4.6/5

Helen Solo - 14/02/2020 Confirmed reviews ALL

Prompt and very pleasant service from concierges and check In staff. Coffee shop service very light on. Had to go chasing. Room was excellent. Upgrade was greatly appreciated. Staff at door are wonderful. Greeted me by my name even before my booking in. Very professional.

Happy accor plus member

Customer review rating 4.6/5

Chris R. Couples - 14/02/2020 Confirmed reviews ALL

One of the best accor experiences I have recieved. All staff very professional with a smile. Food was top shelf.

Well located

Customer review rating 4.6/5

Alison M. Solo - 14/02/2020 Confirmed reviews ALL

The hotel is an easy walk from both Town Hall and St James stations and is very close to the new light rail line in George Street. The hotel is clean and comfortable and the staff are friendly, helpful and courteous.

Very Happy

Customer review rating 4.6/5

L. Families - 13/02/2020 Confirmed reviews ALL

Was a well appointed room, spacious with a luxruious feel

perfect location and great stay

Customer review rating 4.6/5

Merrilyn C. Business - 13/02/2020 Confirmed reviews ALL

The bed was just so comfortable and the staff were extremely helpful

Very good as usual except for our experience at lunch time Saturday.

Customer review rating 4.6/5

Andrew Couples - 13/02/2020 Confirmed reviews ALL

We always stay at the Swissotel when visiting Sydney because the location is great, the rooms are very good, the service desk and staff are very helpful and the restaurant food and service has always been excellent - except for Saturday lunchtime. We went down to the Restaurant to have a drink and lunch. They were busy with your High Tea clients and it seems too busy to look after the Hotel guests. We told them we were guests and wanted to have a drink and lunch . They sat us down then ignored us. After about 15 minutes we got up and left. We had the feeling that they couldn't care less. Your High Tea customers were more important??

Comfortable stay with pleasant staff in an ideal location. Pool, spa and gym, balcony added attractions.

Customer review rating 4.6/5

Terence S. Solo - 09/02/2020 Confirmed reviews ALL

A pleasant and comfortable short stay. Clearly this is outside hotel's control and is not a criticism. I understood that taxi journey to the Airport could be up to 45 minutes in peak hours. However, due to the recent serious fatal accident on General Holmes Drive some hours before my hotel departure, the journey took well over an hour. So arguably, guests need to be made aware of the potential for significant delays in highly unusual circumstances such as this.

Great!

Customer review rating 4.6/5

Renee H. Families - 12/01/2020 Confirmed reviews ALL

Staff were excellent, especially the girl at check in and Arther helped us when we had an issue with our room. Offering us access to the executive lounge was greatly appreciated.

great

Customer review rating 4.6/5

Anne S. Couples - 09/01/2020 Confirmed reviews ALL

Arrived later than expected due to delayed flight, great reception on arrival, upgraded very pleased, breakfast better than expected.

Poor service

Customer review rating 4.6/5

John S. Couples - 08/01/2020 Confirmed reviews ALL

Most of the stay was at a level but, we ordered room service breakfast, waited approx 75-90 mins then called said will call back , never did waited another 20mins called again they said it was there any minute waited another 30 mins rang and cancelled the order. Reception apoligised but was never even offered a cup of coffee.

Awesome experience

Customer review rating 4.6/5

Hilda Families - 07/01/2020 Confirmed reviews ALL

Really loved staying at the hotel. Every interaction with staff was prompt, helpful and very friendly...from the men at the door, reception, restaurant waiters, to cleaning staff.

This was the best hotel stay I have ever had, anywhere in the world.

Customer review rating 4.6/5

Jennifer A. Couples - 06/01/2020 Confirmed reviews ALL

The accommodation was beautiful and every staff member was just exceptional. We felt like we were family by the time we left after 3 amazing days.

Home away from home.

Customer review rating 4.6/5

Margaret Friends - 06/01/2020 Confirmed reviews ALL

The Swissotel Sydney is my one and only choice for stays in Sydney. The staff, facilities and location are superb.

It was a great experience

Customer review rating 4.6/5

Rojand Couples - 06/01/2020 Confirmed reviews ALL

We enjoyed our stay, very clean, friendly staff, the only thing that could be improved is the meals selection as there was no good selection for vegetarian food.

Swissotel is a lovely place st stay and conveniently located.

Customer review rating 4.6/5

Melba H. Couples - 06/01/2020 Confirmed reviews ALL

This was our second time to stay. We liked it so much three years ago that we decided to stay there again. That itself is a great recommendation.

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