Raffles Dubai 5 stars

Customer review rating (ALL Rating) 4.8/5 5,003 reviews

ALLSAFE approved hotel

Information message

Raffles Dubai
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+ 27 Services

Hotel extras

  • Labelled ALLSAFE

  • Ideal location near the airport and Zabeel Sta dium

  • Every accommodation has a furnished balcony an d butler service

  • Over 1,200 square metres of spa and wellness f acilities

  • Outdoor pool with a swim-up bar and city views

Hotel location

Raffles Dubai

Sheikh Rashid Road
Wafi
PO Box 121800
121800 dubai
united arab emirates

Fax: (+971)43246000

Check-in from 14h00

Check out up to 12h00

  • By plane

    ABU DHABI INTERNATIONAL AIRPORT  At 85km / 52.82 miles

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 7km / 4.35 miles

  • By plane

    SHARJAH INTERNATIONAL AIRPORT At 40km / 24.85 miles

GPS:25.228368, 55.321164

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

With 11 versatile function rooms, most with natural daylight, Raffles Dubai is an in-demand venue for exceptional events. These graceful indoor spaces total 1,800 square metres, and the lush Raffles Garden can be privatised for elegant outdoor parties.While every room is stunning, the Raffles Ballroom is the most impressive of all. This gorgeous space features a lofty ceiling dripping with Swarovski crystal chandeliers, making it the ideal venue for grand weddings, receptions, ceremonies and banquets.Advanced audiovisual technology, including LCD projectors, oversized screens and fast WiFi, is built into every event space. For extra convenience, valet parking is complimentary. A team of experienced planners awaits to realise the event of your dreams.

Room descriptions and layouts

17 

meeting rooms

From 1 to 700 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Soundproof

  • Not only close to Dubai's best-loved landmarks, Raffles Dubai is one of them!

  • Videoconferencing

  • Audio and video equipment

  • Office

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Raffles Dubai offers some of the largest guestrooms and suites in the city - at least 70 sqm each. The accommodations feature spectacular vistas, a sumptuously furnished balcony, ergonomic workspaces and lavish amenities, including Raffles Butler service. With each room and suite offering sophisticated design a fully ergonomic work station. Complimentary high speed Internet and a private balcony complete with outdoor seating offering majestic views of the city, one can be assured of supreme luxury

Our guest reviews for
Raffles Dubai

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

5,003 reviews

TripAdvisor Rating 5.0/5

5,623 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 4.5/5

Stengek Couples - 29/11/2021 Confirmed reviews ALL

Truly out the top draw establishment

Dear Mr. S., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Duty Manager will contact you shortly to gather further feedback regarding the areas with rating 8 and below. Wishing you a wonderful day ahead. Regards, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Amazing stay

Customer review rating 5.0/5

Zaraza Business - 29/11/2021 Confirmed reviews ALL

No words can come close to the amazing service and stay

Dear Mr. M., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Impeccable and friendly service

Customer review rating 5.0/5

J M. Couples - 28/11/2021 Confirmed reviews ALL

Stayed for a week for a vacation. Staff were outstanding, recognising us and anticipating our needs. Initially we were disappointed by the temporary closure of the club room but the staff in the salon more than made up for it with their friendliness and impeccable service. Great location and easy to walk to local places of interest like the Frame, and very handy for the metro. Could not fault our stay and we will definitely return.

Dear Ms. M., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Duty Manager will contact you shortly to gather further feedback regarding the areas with rating 8 and below. Wishing you a wonderful day ahead. Regards, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Excellent staff and excellent hotel.

Customer review rating 5.0/5

Ann L. Couples - 28/11/2021 Confirmed reviews ALL

A warm welcome good explanation of facilities and location of public areas. Staff very professional and knowledgeable and they went out of their way to make our stay very enjoyable. The hotel was luxuriously appointed and we were served excellent food.

Dear Ms. L., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Simply The Best

Customer review rating 5.0/5

Ewan F. Friends - 27/11/2021 Confirmed reviews ALL

In writing a review about Raffles you have to start with the staff, they are quiet simply amazing in every single aspect. I could highlight lots of other wonderful things but not going to. The service is 2nd to none, everyone need to expérience it!

Dear Mr. F., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Duty Manager will contact you shortly to gather further feedback regarding the areas with rating 8 and below. Wishing you a wonderful day ahead. Regards, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Well located for me. Good stay.

Customer review rating 5.0/5

Z. Couples - 23/11/2021 Confirmed reviews ALL

Excellent

Dear Mr. Z., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Raffles is TOP

Customer review rating 4.0/5

Andrew Couples - 23/11/2021 Confirmed reviews ALL

hotel and staff are nice. food is great (all day long). perhaps one can hear the motorway too much.

Dear Mr. S., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Duty Manager will contact you shortly to gather further feedback regarding the areas with rating 8 and below. Wishing you a wonderful day ahead. Regards, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Very clean and beautiful. Very efficient check in. Great rooms.

Customer review rating 4.5/5

Kevin Families - 18/11/2021 Confirmed reviews ALL

Helpful employees. Clean rooms and prompt service. Loved the stay!

Dear Mr. M., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. We would appreciate any suggestions of improvement that would have perhaps helped you score us better for WIFI rated 8/10 (lost connections a couple times). Your response for the below questions would really help us work on improving our WIFI. 1. Which area of the hotel did you experience slower WIFI, or lost WIFI connection? 2. If it is in the room, how many devices were you connected to? 3. What was the type of internet usage (browsing, streaming, voice calls or downloading etc)? This helps us gauge the speed of internet relating to the different activities. I look forward to your reply. Thank you. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com
Customer review rating 4.5/5

Hossam E. G. Business - 16/11/2021 Confirmed reviews ALL

- very clean - all the stuff are very kind , polite , friendly and helpful - all the stuff specially the reception give me the feeling that i am the only guest in the hotel

Dear Mr. El G., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

incredible stay

Customer review rating 5.0/5

Lucy R. Couples - 15/11/2021 Confirmed reviews ALL

stayed for 3 nights in the club room with the club benefits as a treat for the start of our holiday and it exceeded all expectations. From walking into the amazing lobby we knew it was going to be a special stay. The room was one of the nicest and biggest we have had with the most incredible bathroom, huge bed and lovely balcony. The afternoon tea and evening canapés were so good and they catered for our vegan/vegetarian needs so well. Breakfast was equally as good and well catered for. The staff were all so nice and accommodating. Definitely our favourite hotel stay ever.

Dear Ms. R., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Exemplary service

Customer review rating 5.0/5

Chris S. Couples - 14/11/2021 Confirmed reviews ALL

We stayed for one night and were blown away by the quality of the hotel, the size of the room, the spacious balcony with an excellent view of the Burj Khalifa, and most importantly the exemplary service and attention to detail of every single member of staff.

Dear Mr. S., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Nice stay

Customer review rating 4.0/5

Adam P. Families - 14/11/2021 Confirmed reviews ALL

We enjoyed our stay at the Raffles hotel we stayed in a executive club room although the club lounge was closed it didn’t impact our stay and had the benefits in lobby

Dear Mr. p., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Duty Manager will contact you shortly to gather further feedback regarding the areas with rating 8 and below. Wishing you a wonderful day ahead. Regards, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Another fantastic stay

Customer review rating 4.5/5

Marianne Couples - 14/11/2021 Confirmed reviews ALL

We always enjoy staying at Raffles. All staff are welcoming and very helpful. We also recommend eating at the hotel, the Japanese Tomo and the Italien Solo, they both make delicious and authentic food. The ambiance in the lobby lounge is really nice and the staff are fantastic. Rooms are beautiful and the balconies are fabulous. This hotel is like home for us whenever in Dubai.

Dear Ms. E., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Duty Manager will contact you shortly to gather further feedback regarding the areas with rating 8 and below. Wishing you a wonderful day ahead. Regards, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Great staffs and awesome services. Giri the house keeper supervisor is excellent, he is calm, listen well and very respectful. He does an excellent job every time he is at work.

Customer review rating 5.0/5

Mama R. Friends - 09/11/2021 Confirmed reviews ALL

I will surely love to come back and stay here, will definitely recommend this hotel.

Dear Ms. R., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. We would appreciate any suggestions of improvement that would have perhaps helped you score us better for WIFI rated 6/10. Your response for the below questions would really help us work on improving our WIFI. 1. Which area of the hotel did you experience slower WIFI connection? 2. If it is in the room, how many devices were you connected to? 3. What was the type of internet usage (browsing, streaming, voice calls or downloading etc)? This helps us gauge the speed of internet relating to the different activities. I look forward to your reply. Thank you. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Excellent Hotel

Customer review rating 5.0/5

Paris V. Couples - 09/11/2021 Confirmed reviews ALL

One of the best hotels in Dubai. Guest satisfaction 100%.

Dear Mr. V., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Duty Manager will contact you shortly to gather further feedback regarding the areas with rating 8 and below. Wishing you a wonderful day ahead. Regards, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Top rated hotel

Customer review rating 5.0/5

Robert M. Couples - 09/11/2021 Confirmed reviews ALL

Can’t find anything to complain about,the staff and hotel facilities are second to none food was excellent

Dear Mr. M., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Duty Manager will contact you shortly to gather further feedback regarding the areas with rating 8 and below. Wishing you a wonderful day ahead. Regards, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

The Raffles Saloon

TripAdvisor rating 5.0/5

hrmin973 25/03/2021 TripAdvisor review

I have stayed at the Raffles Dubai in many occasions. And I stress that it is the best accommodation place. I shan't dwell on the qualities of this Hotel as this requires a huge folder. I shall review the qualities of its Saloon. It is a spacious cosy area on the ground floor designed by set of old Egyptian civilisation columns. The full area is accessable for wheelchair persons. The restrooms are nearby. The seats and sofas are comfortable. The service is super. The food varieties are abundant. Not only coffees and teas are served, but also breakfasts, lunches, dinners and snacks. The chefs themselves have taken my food order as I am lactose intolerant. I would like to thank the Chefs Mr Suhail, Mr Kiran, and Mr Ibrahim for being patient with my food demands. My special thanks goes to Ms Sofia the lady who serves me exceptionally with a bright warm smile which shows even with the mask being on. But again without, the directorship of the Duty Manager, Ms Sukaina Radeef, this would not have been possible.

Dear hrmin973, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. We truly appreciate your loyalty to our hotel. I am glad that you enjoyed our Raffles Salon Lobby Lounge. It is incredible to hear that you were impressed with the comfortable sofas, abundant food variety and efficient service. I am also pleased that your food preferences were well adhered to by our team. Rest assured that Suhail, Kiran, Ibrahim, Sofia and Soukaina will be praised for their jobs well done. We look forward to welcome you again soon. Regards, Afif Salibi General Manager

Marvelous stay and 5 star treatment in a lovely hotel

TripAdvisor rating 5.0/5

goingfordiamond 02/03/2020 TripAdvisor review

We stayed in Raffles on the last night of a fabulous trip to Dubai, and it was definitely a highlight. The welcome, care and attention we received from the moment we arrived and throughout our stay was wonderful - we felt like VIPs. The room we were given was beautiful and huge! It had views of the Dubai skyline and overlooked the lovely pool. The room was spotlessly clean and we loved having the turndown service. Our plan was to simply to relax at Raffles, and this was so easy to do. It was easy to while away the hours by the pool watching the impressive water clock. The pool staff look after you so well and have a fresh towel laid down for you from the moment you arrive. The staff also bring complimentary bottled water, glasses and ice, and bring more if you finish it. Nik at the swim up pool bar was a great host for serving beer, cocktails and lovely conversation. Service was available at the bar or direct at your lounger. By far our favourite part of the stay was the Raffles Club lounge. Here we were welcomed warmly by Issa, William and a lady (sorry we didn't catch her name). The lounge was beautiful and really comfortable, the afternoon tea was simply divine and served on a tradition three plate stand. We came for evening canapes and drinks and wow this was lovely! Here we we looked after by Prady and Matthew and you would struggle to meet two nicer men. They looked after our every need and we were even able to have cocktails - we had a lovely Dubai Sling and a Pina Colada. Matthew and Prady we so friendly and attentive, and our glasses were never empty. It was lovely to have a chat with them too at quiet times. The food on offer in the Club was lovely and the soup was delicious. The cakes were amazing too. We had a late flight home and we were made welcome in the Club until we left for the airport, and this really made our journey home very comfortable. Raffles Dubai is a really lovely hotel and we had the VIP experience which made us feel like royalty. We would definitely come back on our next trip to Dubai.

Dear Guest, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. I am pleased that you had a marvelous stay with us. It is incredible to hear that you were comfortable in your spacious room facing the stunning Dubai skyline view. I am also glad that you enjoyed our relaxing pool area and received excellent service from our colleagues. Rest assured that Issa, William, Nik, Prady and Mathew will be praised for their jobs well done. We look forward to welcome you again soon. Regards, Ayman Gharib Managing Director

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