Raffles Hotel Le Royal 5 stars

Customer review rating 4.6/5 1,060 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Raffles Hotel Le Royal
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Hotel extras

  • 5 minutes away from tourist attractions

  • 24-hour Butler service

  • Offers Hotel Historical Tour

  • Iconic restaurant and bar

  • Offers Royal Khmer Cuisine

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • Outdoor playground for childrenPaying
  • Air conditioned
  • Shoe shine machine
  • Cash machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Outdoor playground for childrenPaying
  • Golf (Nearby)Paying
  • Tennis (Nearby)Paying
  • Other sports activities
Catering
  • 3 restaurant(s)
  • 2 bar(s)
Business services
  • 9 meeting room(s)
  • Congresses/conventions
Information message

Hotel location

Raffles Hotel Le Royal

92 Rukhak Vithei Daun Penh
Sangkat Wat Phnom

phnom penh
cambodia

Tel: +85523981888

Fax: (+855)23981168

Check-in from 14h00

Check out up to 12h00

  • By plane

    PHNOM PENH INTERNATIONAL APT   At 10km / 6 miles

GPS :11.576354, 104.918079

Your meetings and events

While the discussions are much different today, Raffles Hotel Le Royal has been the meeting point for travellers, diplomats from many cultures for almost 90 years. With a choice of an elegant ballroom and flexible meeting rooms,private dining rooms and a tropical garden, the hotel offers a solution for many types of events. The event spaces offer best in class technology and an enthusiastic knowledgeable team to make sure that your event runs smoothly.

9 

meeting rooms

From 1 to 400 

attendees

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Our accommodation(s)

Raffles Hotel Le Royal showcases Cambodian charm and elegance. Each of the spacious 175 guestrooms, apartments and suites are tastefully appointed with Cambodian objet d'art style furnishings. Interconnecting rooms are available on request.

State Room King

  • Max. number of persons: 3
  • Area: From 33 m² / 355 sq ft
  • Views: Courtyard View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

State Room Double

  • Max. number of persons: 2
  • Area: From 33 m² / 355 sq ft
  • Views: Courtyard View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

State Room King Pool View

  • Max. number of persons: 3
  • Area: From 33 m² / 355 sq ft
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

State Room Twin Pool View

  • Max. number of persons: 2
  • Area: From 33 m² / 355 sq ft
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Landmark King

  • Max. number of persons: 4
  • Area: From 34 m² / 366 sq ft
  • Views: Garden View *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Landmark Room King Pool View

  • Max. number of persons: 2
  • Area: From 34 m² / 366 sq ft
  • Views: Pool side *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Landmark Room Twin Pool View

  • Max. number of persons: 2
  • Area: From 48 m² / 517 sq ft
  • Views: Pool side *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Landmark Room Twin Garden View

  • Max. number of persons: 3
  • Area: From 32 m² / 344 sq ft
  • Views: Garden View *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

Le Phnom 1929

Type of cuisine: International

A relaxed colonial café style restaurant with the option of outdoor terrace dining. Extensive buffet breakfast and International buffet dinner or a la carte menu.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RESTAURANT LE ROYAL

Type of cuisine: French

Phnom Penh's most elegant dining room Restaurant Le Royal has completed an inspirational refurbishment. The makeover has breathed new vitality and comfort into this stylish fine dining restaurant while maintaining the elegant ambiance.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOLSIDE TERRACE

Type of cuisine: International

Located right beside the sanctuary of the swimming pool, the poolside terrace is the ideal place to relax in the afternoon sun right below the fragrant frangipani trees. Cool off with chilled wines, beers and tropical cocktails.

Lunch

08:00 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

08:00 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ELEPHANT BAR

Non contractual photo

A visit to Phnom Penh is not complete without a visit to the famous Elephant Bar, an institution in the city and where the famous Raffles afternoon tea is served. The bar has a full range of wines, beers and spirits including the Asia's selections of gin.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CONSERVATORY

Non contractual photo

Home to traditional Raffles afternoon tea or light refreshments while enjoying the historic photos of the hotel and city.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Raffles Hotel Le Royal

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

1,060 reviews

lovely stay

Customer review rating 4.6/5

Kylie Families - 21/09/2020 Confirmed reviews ALL

My family and I had a wonderful time at Raffles. The staff were amazing, and we will be sure to organize another staycation. Only thing was we forgot our breakfast was supposed to be a champagne breakfast, so missed the champagne but only a small blip. We wish the team well through this very difficult time.

Dear Mrs. M., We very much appreciate your comments regarding your recent staycation at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your lovely comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have also personally taken note of your feedback on the vegan options and more so the next visit, the champagne will certainly be on ice and on us, my apologies for this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis de Groot Hotel Manager.

Awesome Staycation

Customer review rating 4.6/5

Anonymous Families - 30/08/2020 Confirmed reviews ALL

We had a great time at your property. Service was excellent. Breakfasts was super tasty and the pool provided hour of fun for my family.

Dear Family C., We very much appreciate your comments regarding your recent staycation here at the Raffles hotel Le Royal. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our team members. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Raffles in the near future. Best wishes, "The Super Tall Guy" Dennis de Groot Hotel Manager.

Excellent Place to Stay in Phnom Penh

Customer review rating 4.6/5

K. J. Families - 27/08/2020 Confirmed reviews ALL

We liked restroom a lot, everything there was wonderful. Swimming pool was so nice, water was clean and place was wide. Breakfast was great, food was fantastic and we ate enough.

Dear Family K., We very much appreciate your comments regarding your recent staycation with us at the Raffles Hotel Le Royal. It is always a pleasure to receive such warm and a five star positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, I do however wish to personally apologize for the cash deposit situation at the front desk and remain on hand should one wish to discuss this further for me to understand what exactly happened. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis de Groot Hotel Manager

Dazzling stay at Raffles

Customer review rating 4.6/5

Mary N. Couples - 26/08/2020 Confirmed reviews ALL

From the moment we arrived we felt welcomed into a cocoon of luxury and calm. Our suite was sumptuous, complete with a deep bath and beautifully appointed. All the little extras, robes, slippers, chocolate truffles added to the delightful experience. All members of staff, from the manager Dennis to the lovely lady at the Writers Bar treated us warmly with lovely stories of the hotel and we were welcomed at every turn.

Dear Mrs N., Thank you ever so much for your glowing review, this is indeed dazzling to read and will be well shared with all our hearty team members here at Raffles hotel Le Royal. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our Team members as we strive to continuously improve the quality of our services, I do however wish to personally apologize for the shortcomings during your breakfast, I will be sure to address this with our team, feel free to reach out to me personally for your next visit and I would be more than glad to extend you the courtesy of an Upgrade to the next room category on us! Thank you again for sharing your staycation experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis de Groot Hotel Manager.

nice experience

Customer review rating 4.6/5

Lyze Friends - 24/08/2020 Confirmed reviews ALL

High quality food, beautiful rooms and great complimentary service

Dear Mrs. B., We very much appreciate your comments regarding your recent staycation here at the Raffles Hotel Le Royal. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for each time. Thank you for your kind feedback, and we hope to see you again soon for another historical journey with us. Sincerely, Dennis de Groot Hotel Manager.

Excellent Royal Hotel

Customer review rating 4.6/5

Balachandra K. Business - 13/08/2020 Confirmed reviews ALL

Yes the Raffles hotel is best hotel i have ever visited traditional adorable ❤️ affectionate people at Front desk, setup at room, overall nowords to express the delicious food had by me and all crew members .we all looking forward to be again and again to reach your Royal palace.

Dear Mr. K., We very much appreciate your comments regarding your recent stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our affectionate team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next crew visit will be as pleasant as the previous one. Sincerely, Dennis de Groot Hotel Manager.

Good stay

Customer review rating 4.6/5

Anonymous Families - 30/07/2020 Confirmed reviews ALL

Overall we enjoyed our stay, but a few areas have room for improvement for a 5- star hotel. Poolside service was not good at all, the food at the restaurant was just ok, and the shower was so tiny that you actually have to turn the water off to be able to shampoo/soap your body. I need to be fair in following this up with saying that all other staff were friendly and professional. The turn down service is nicely done as well.

Dear Mrs. G., Thank you for taking the time to tell us about your recent staycation experience at the Raffles Hotel Le Royal. I am sorry that one experienced a few lapses in services and facilities namely pertaining to the smaller shower as well as pool side service, this is certainly not the norm and more so what is expected from us as a Raffles, please allow me to express my sincerest apologies in this regard. At Raffles, we strive to provide a superior service experience for every Guest and family; therefore your feedback is very important to us. Please rest assured that I have personally taken the appropriate measures to address the shortcomings and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future please feel free to reach out to me personally for your next visit and I would be more than glad to extend you and your family our best offers including a gestured upgrade to a suite room category. Sincerely, Dennis de Groot Hotel Manager.
Customer review rating 4.6/5

Anonymous Business - 15/02/2020 Confirmed reviews ALL

Le Royal is one of the finest hotels in the world, but not while under construction. The noise, disruption, the smell of paint ---too much. Come back in a few months and enjoy an improved great hotel.

Dear Mr. B., Thank you for taking the time to tell us about your recent experience at the Raffles Hotel Le Royal, more so as a long standing loyal guest of ours, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, one the other hand I will personally share your praise with the team especially Kanhol; Princess Sita & Neang, who will be very proud to hear that he could be part of making your stay an even more memorable one It is regrettable to know that the restoration works have disrupted your stay and I would like to sincerely apologise for any inconvenience caused. In efforts to minimise the inconvenience to our guests, our careful and sensitive restoration programme is also carried out in three phases, We are excited to inform you that we have embarked on the third and final restoration phase of Raffles Hotel Le Royal – a project that commenced in April 2019. Always moving with the times and in line with the high expectations of our guests, this restoration programme, due for completion in early May 2020, is designed to ensure that we retain what is so special about Raffles – the character, the superlative service, the charm and the heritage of the hotel – while providing the enhanced facilities, spaces and experiences that well-heeled, discerning travellers aspire to. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dennis de Groot Hotel Manager.

Great location albeit noisy from the street side, helpful staff but somehow very disorganised

Customer review rating 4.6/5

Frederic L. Couples - 13/02/2020 Confirmed reviews ALL

Ordered airport transfer for my wife who was arriving first, our reservation was not found, was given 2 times the wrong room category until i arrived and chatted with Mr. Dudler who immediately rectified the situation and we finally are staying in the beautifully appointed colonial suite. Foodwise the pad thai in the Elephant bar wasn't great at all and decided to eat out for all other meals after checking out the the menu's of the other dining outlets. Great breakfast buffet as well as cocktails at the Elephant Bar. Again lovely place but i hope after the renovations the F&B offering will be improved. Almost forgot the pool which has an adult and family pool with bar service. Last but not least there is a quite cigar lounge that i could enjoy very much!

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Raffles Hotel Le Royal. I am sorry that your experience did not meet your expectations; more so on the Culinary offerings in the Elephant bar and the room type on arrival, through this please allow me to express my sincerest and personal apologies both on behalf of Mr. Oliver Dudler and myself. At Raffles, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we have taken the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dennis de Groot Hotel Manager.

Great place, but didn't know about all the construction.

Customer review rating 4.6/5

Michael N. Couples - 10/02/2020 Confirmed reviews ALL

I love the property. The breakfast is amazing and the pool is great. We just weren't aware that all of the construction was happening and we feel like someone should have let us know when we made the reservation.

Dear Mr. N., Thank you for taking the time to tell us about your experience at the Raffles Hotel Le Royal. I am sorry that your experience did not meet your expectations in terms of the ongoing upliftment works; please allow me to express my sincerest apologies, on the other hand I am pleased to hear that our culinary offerings were of a delight. At Raffles, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Following your comments, we have done an investigation and we understand that your reservation had been done through our website. Information on our restoration was shared on the main hotel page on that site and the updates had also been communicated We apologize that one may have missed all the different channels of communication we had in place and will look into how we can further improve. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Dennis de Groot Hotel Manager.

Great Old World Hotel

Customer review rating 4.6/5

Conzyboy Couples - 05/02/2020 Confirmed reviews ALL

Raffles Hotel le Royal is an excellent hotel with service from the staff at a very high level. They are very welcoming and look to help you in all matters. Although the hotel was at the end of its renovations, it did not really affect our stay with only some Spa services not able to be used. The restaurants had excellent food with a wide variety at breakfast buffet. The Elephant Bar is a must and everyone should have a drink there with extended Gin menu and excellent Tapas snacks and extended Happy Hour from 4-9pm. Overall we had a relaxing and lovely stay and would return

Dear Mr. T., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback more so under the time of upliftment works in and around the hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services more so on the wonderful comments on our culinary offerings and Iconic Elephant Bar, we have also rectified the shower seals at the bottom of the shower stall. We are excited to inform you that we have embarked on the third and final restoration phase of Raffles Hotel Le Royal – a project that commenced in April 2019. Always moving with the times and in line with the high expectations of our guests, this restoration programme, due for completion in early May 2020, is designed to ensure that we retain what is so special about Raffles – the character, the superlative service, the charm and the heritage of the hotel – while providing the enhanced facilities, spaces and experiences that well-heeled, discerning travellers aspire to. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis de Groot Hotel Manager.

Outstanding in every way

Customer review rating 4.6/5

Ann B. Couples - 31/01/2020 Confirmed reviews ALL

From start to finish, impeccable service, surroundings and outstanding food and beverage outlets.

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal. It is always a pleasure to receive such positive and impeccable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis de Groot Hotel Manager.

Stunning hotel in excellent location

Customer review rating 4.6/5

Vanessa F. Couples - 29/01/2020 Confirmed reviews ALL

This charming historic hotel is well located. The rooms are beautifully furnished and have all the amenities one can expect from Raffles. The GM introduced himself which was nice and the degustation at the resturant was unbelievable...a must. The only comment I have is that although I booked the hotel through the Accor/Raffles site and provided my gold card membership number, I was not given a welcome drink voucher I had to show my card and ask for it. It was like Raffles were not aware that I was an Accor member even though I received an upgrade. Maybe it was an once off..it did not distract from our amazing experience at your beautiful hotel

Dear Mrs. F., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, I did take note of the ALL membership benefits and that of the welcome drink voucher which I wish to personally apologize for. Thank you again for sharing your experience, please do let me know when your travels bring you back to our Grand dame and I will be sue to invite you for a few refreshments at our iconic Elephant Bar. Sincerely, Dennis de Groot Hotel Manager

Need to communicate more clearly during renovation

Customer review rating 4.6/5

Kyungju C. Solo - 29/01/2020 Confirmed reviews ALL

I was not informed that your hotel is under renovation through booking confirmation email or Accor App. Luckily the room I stayed is already done for renovation, room condition was good and I enjoyed my stay with beautiful pool view. And enjoyed my welcome drink at elephant bar, welcome drink selection was good as well. Bathroom amenity is not really match with your luxury brand image, better upgrade to other brand. And I had breakfast in the room, and I don't see any special for breakfast, like the plate, but ingredient was just so so quality, better upgrade even you increase the rate.

Dear Mrs. C., Thank you for taking the time to tell us about your experience at the Raffles Hotel Le Royal. I am sorry that your experience more so on the spa closure during your visit was closed and more so did not meet your expectations; please allow me to express my sincerest apologies. At Raffles, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence, you will be pleased to know that we are launch a new amenities line called "Sodashi" for all our guest rooms as a sustainable guest room amenities along with Christian Lacroix for all our suites. I am excited to inform you that we have embarked on the third and final restoration phase of Raffles Hotel Le Royal – a project that commenced in April 2019. Always moving with the times and in line with the high expectations of our guests, this restoration programme, due for completion in early May 2020, is designed to ensure that we retain what is so special about Raffles – the character, the superlative service, the charm and the heritage of the hotel – while providing the enhanced facilities, spaces and experiences that well-heeled, discerning travelers aspire to. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dennis de Groot Hotel Manager.

Wonderful

Customer review rating 4.6/5

Johanna L. Couples - 15/01/2020 Confirmed reviews ALL

You went above and beyond to make our stay special. It was my husband's birthday and you went to so much effort that it ensured it was a memorable birthday.

Dear Mrs L., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, I am happy to hear that we were are to make your husbands birthday of a special one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis de Groot Hotel Manager.

amazing

Customer review rating 4.6/5

Emiljowell O. Business - 27/12/2019 Confirmed reviews ALL

From the time I arrived to checking out I was treated with 5 Star treatment.

Dear Mr. O., We very much appreciate your glowing comments regarding your recent stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team. Here at Raffles Hotel Le Royal, we take extreme pleasure in treating our guests to the ultimate retreat that they deserve, by making sure that they are relaxed and worry free from the moment we meet them at the airport until we bid them goodbye. Your experience of the Raffles, is exactly how we want our guests to feel whilst on holiday with us. Comfortable luxury and impeccable service are the expectations we aim to set for every guest visiting us. Once again, thank you for staying with us and we all look forward to welcoming you back for another memorable holiday experience. Wishing you a Happy New Year and many more fond returns for 2020. With kind regards, Dennis de Groot Hotel Manager.

Nicholas W.

Customer review rating 4.6/5

Nicholas W. Business - 23/12/2019 Confirmed reviews ALL

A first class heritage hotel with excellent personal service. The rooms and bed are very comfortable and the pedestal bathtub is a nice traditional touch for the bathroom. The Elephant Bar is an iconic meeting place.

Dear Mr. W., We very much appreciate your comments regarding your recent stay at Raffles Hotel Le Royal. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Raffles hotel Le Royal in the near future. Wishing you a Happy New Year and many more fond returns for 2020. Yours sincerely, Dennis de Groot Hotel Manager.

Fantastic

Customer review rating 4.6/5

Grant S. Couples - 22/12/2019 Confirmed reviews ALL

A lovely hotel, and excellent service from all

Dear Mr, S., We very much appreciate your comments regarding your recent stay at the Raffles Hotel Le Royal. It is always a pleasure to receive such positive feedback, more so on our excellent service and lovely hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Wishing you a Happy New Year and many more fond returns for 2020. Sincerely, Dennis de Groot Hotel Manager.

Great Stay

Customer review rating 4.6/5

O G. Couples - 20/12/2019 Confirmed reviews ALL

Had a restful and comfortable stay at Raffles Le Royal. It was clean, bright and comfortable. After a hard day of sightseeing and walking in the heat, returning to the Raffles was something we looked forward to. Breakfast was good. We thought the hotel was well worth the fee we paid.

Dear Mr. G., We very much appreciate your comments regarding your recent stay at the Raffles Hotel Le Royal. It is always a pleasure to receive such a positive review. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, I have also noted the commented on our staff professionalism and will be sure to personally continue the training programs so widely instilled here at the Raffles. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Wishing you a Happy New Year and many more fond returns for 2020. Sincerely, Dennis de Groot Hotel Manager.

Wonderful stay, as usual.

Customer review rating 4.6/5

Eduardo R. Business - 19/12/2019 Confirmed reviews ALL

Extremely satisfied with the Service and warm welcome.

Dear Mr.G., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and ensuring that the next time we personally serve you a hearty welcome drink. Sincerely, Dennis de Groot Hotel Manager.

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