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Raffles Singapore 5 stars

Customer review rating 4.8/5 4,120 reviews

ALLSAFE approved hotel

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Raffles Singapore
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+ 19 Services

Hotel extras

  • Labelled ALLSAFE

  • Re-opened in August 2019 after an extensive, h istorically sensitive restoration

  • Situated in the heart of the city, just steps from Marina Bay, City Hall, Chinatown and more

  • All-suite accommodation with 24-hour Raffles B utler service

  • Nine new restaurants and bars with celebrity c hef concepts

Hotel location

Raffles Singapore

1 Beach Road
189673 singapore
singapore

Tel: +6563371886

Fax: (+65)63397650

Check-in from 15h00

Check out up to 12h00

  • By plane

    SINGAPORE CHANGI INTL APT At 18km / 11.18 miles

GPS :1.294, 103.855

Congress centre

  • SUNTEC CONVENTION CENTRE 1.0 km / 0.62 mi

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • No Bar
  • Breakfast
    • Breakfast à la carte
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • No Meeting room
Hotel Services And Equipments
  • Hotel informations
    • 115 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 3 floors
  • Languages spoken at the hotel
    • Korean
    • Japanese
    • Chinese Mandarin
    • Russian
    • French
    • Spanish
    • English
    • German
  • Laundry / Valet Services
    • Pressing Additional charge
    • Dry cleaning / Ironing
    • Laundry / Valet Services Additional charge
  • Wi-Fi
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Elevator to all floor
  • Check In & Check-out facilities
    • Express check-out
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Limousine
    • Limousine
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Car Park Additional charge
    • On site
    • Private
    • Parking opened 24/7
Well-being
  • Swimming Pool
    • Outside
    • On site

Your meetings and events

Host meetings that leave lasting impressions or events that create lifelong memories at Raffles Singapore. From a lush urban setting to seamless service, this oasis in the heart of downtown has all you need to make your special occasion unforgettable.Our luxurious facilities include eight flexible function rooms spread over 2,500 square metres of elegantly decorated space. Two ballrooms can be transformed to welcome any event, from corporate seminars to fairy-tale weddings.

Room descriptions and layouts

4 

meeting rooms

From 1 to 500 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Lectern

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Each of the typical suites is divided into four rooms: a parlour and dining area leads through to the bedroom and beyond to a dressing room and ensuite bathroom. Natural sunlight filters in through the verandah windows. All windows can be opened to let fresh air into the room.

Our guest reviews for
Raffles Singapore

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

4,120 reviews

TripAdvisor Rating 4.5/5

5,053 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Awesome Stay

Customer review rating 5.0/5

Nicholas Y. Couples - 10/10/2021 Confirmed reviews ALL

Service quality at check-in, butler, pool and breakfast was superb! We love the colonial design of the room and hotel — the white & black Victorian style! Hotel itself is a museum and worth exploring. Highly recommended for a 3D2N staycation. Staff were super friendly. BEST HOTEL EVER!

Relaxing break

Customer review rating 4.5/5

S R. Couples - 10/10/2021 Confirmed reviews ALL

2 night staycation

Excellent Service!

Customer review rating 5.0/5

Zanne L. Business - 10/10/2021 Confirmed reviews ALL

Super pleased with the Raffles Hotel service for our private Miu Miu event. Most importantly, Raffles exceeded the level of expectation we set for our VIC and they love the SPA which we had some VIC who asked for the name card which we believe they will be back again on their own. Special credit to Van who made everything so fuss-free from the beginning of the booking to site visit to the execution part. He's always reply to our request in less then 3 minutes and get every request done and we felt super well taken care of. Needless to say, Raffles Hotel service is truly AMAZING! All thanks to Van and his team! Regards, Zanne

Extremely Enjoyable

Customer review rating 4.5/5

Toby F. Couples - 10/10/2021 Confirmed reviews ALL

We had a very good stay at the Raffles. All of the staff were extremely happy and helpful. It was also great to see a hotel where the tech worked, often iPads in a hotel room are a disaster. All in all an excellent experience.

Dear Mr F., Thank you once again for completing our survey and for giving us the opportunity to connect with you via email. Sincerely, Keith Chong Raffles Hotel Singapore

Luxury at its Best

Customer review rating 4.0/5

Leslie O. Couples - 09/10/2021 Confirmed reviews ALL

Had an awesome stay recently and everything that I have imagined at Raffles was perfect including the pre check in call the day before to ask if everything was fine. It was a fantastic birthday celebration for myself.

Impeccable Service

Customer review rating 4.5/5

Steve Couples - 08/10/2021 Confirmed reviews ALL

Good location, good service and well renovated room. Relax and quiet stay for 2 nights. Believe to be the best hotel in Singapore.

Immersed in history

Customer review rating 5.0/5

Steve W. Couples - 08/10/2021 Confirmed reviews ALL

As a lifestyle writer, I have been fortunate enough to stay in many hotels across the world. Some stays are memorable, some forgettable. Our recent stay at Raffles Singapore was truly memorable. You can sense the history as soon as you step into the Grand Lobby. The level of service across the entire staff really is in another class. The suite was exceedingly comfortable and beautifully appointed. Our dining experiences were exceptional, the pool is sublime, the hotel really is an urban oasis. Make sure you arrange the fascinating history tour to discover whose footsteps you are following in. We've already booked our next stay.

bath tub was leaking; service was good; no history tour and outdoor breakfast not possible because of weddings etc

Customer review rating 2.0/5

Mehak D. Families - 08/10/2021 Confirmed reviews ALL

The outdoor breakfast was a key attraction and this wasnt possible. also my husband and i are history buffs and it is unfortunate history tour was not possible as you staff were unwell.

Stunning hotel and service. Not very comfortable beds.

Customer review rating 4.0/5

Ch… Families - 08/10/2021 Confirmed reviews ALL

I have been wanting to stay at Raffles since moving to Singapore. The history, the service, and attention to detail is probably the best. But what was a huge disappointment was how uncomfortable the beds in the room were. We stayed in Suite 101. The beds seemed smaller than a standard double and for how much money we paid, I would at least expect a King sized bed - it is not like there isn't enough room to fit this in.

Sophisticated Elegence

Customer review rating 4.5/5

Steven A. Couples - 07/10/2021 Confirmed reviews ALL

A delightful short break in celebration of our wedding anniversary, from the moment being welcomed by the doorman, we felt relaxed, pampered and transported back to a time when elegance and sophistication were the hallmark of foreign travel.

Amazing Service

Customer review rating 4.5/5

Gregory W. Couples - 07/10/2021 Confirmed reviews ALL

The team at Raffles Hotel was exceptional in their service, especially the butlers allocated to our room and banquet, Cheryl, Asyiq and another lady (can't remember her name). The food was superb as well. My wife and I held our wedding ceremony over the weekend. The only negative feedback was that there were some last minute changes on the day of the wedding itself such as the seating arrangement for the lawn, setup time for the ceremony and beer order for the dinner which led to some additional costs on our end with external vendors such as florists. The miscommunication was handled well by some of the staff and they were rather understanding about it. Should the planning and preparation for the wedding been more clear from the start, our experience with Raffles Hotel would have been perfect. Nontheless, we appreciate the help given on the day itself for us to ensure a successful wedding. We are looking forward to returning for a more pleasant stay in the near future. :-)

Wonderful experience

Customer review rating 5.0/5

Dc Couples - 06/10/2021 Confirmed reviews ALL

We very much enjoyed our stay at Raffles - the rooms are beautifully appointed, classical style with all the mod cons and the service throughout was excellent

Amazing experience in every sense

Customer review rating 5.0/5

Abraham M. Couples - 06/10/2021 Confirmed reviews ALL

The hotel, service, food… everything was flawless. The rooms are fantastic. Highly recommended.

Service at its BEST

Customer review rating 5.0/5

Chitra Families - 05/10/2021 Confirmed reviews ALL

I had a wonderful staycation. I went in with a lot of expectations and was not surprised when all of them were met! The rooms were very beautiful. Even though the furniture was dark wood, the whole atmosphere was light and airy. Loved the rooms! I cannot say enough about the service. I felt like everyone working in the hotel was going an extra mile for us. Like other hotels we have stayed in, we were served promptly and with smiles. However, I feel the difference was, they didn't just say, 'yes ma'am'. Many replied with a "Of course, ma'am" or "Coming right up" or "With pleasure, ma'am". More than politeness, the staff were friendly too. Hence, I never felt like I was bothering them.

Good stay - beautiful setting and grounds

Customer review rating 4.5/5

Ed G. Couples - 05/10/2021 Confirmed reviews ALL

Stay was great. Service was friendly. Grounds were great. Some disappointments : 1. Room - bathtub was unable be filled - the plug could not lock in position so water kept draining out. 2. Simple Steaming of a wedding dress was an issue - after much back and forth. we were told it would be done for fee of $165 because there were details on the wedding dress. We solved it after multiple phone calls - by steaming it ourselves which took 5 minutes. 3. Butlers were friendly, polite but often lacked initiative. For example we needed to get an ART test done on a weekend and Osler was closed so we asked for help. We were told to go to A+E at Bugis hospital - but when we asked how much it cost ? Butler did not know and had to make another call . 10 minutes later - we got the information.

Perfect Staycation

Customer review rating 5.0/5

Alexander J. S. Couples - 05/10/2021 Confirmed reviews ALL

A wonderfully relaxing stay, exquisite service with beautiful surroundings.

Customer review rating 5.0/5

Anonymous Couples - 04/10/2021 Confirmed reviews ALL

Beautifully appointed. Awesome service. Raffles was a delightful place to stay for a special occasion. I’m already looking for excuses to return.

Singapore Heritage

Customer review rating 4.5/5

Feng C. Couples - 04/10/2021 Confirmed reviews ALL

Heritage experience, comfortable stay, and great butler.

Beyond what i've expected

TripAdvisor rating 5.0/5

wilometravels 07/04/2021 TripAdvisor review

The hotel didn't inspire confidence at first, given the replies before payment. Wrong dates given in emails, slow replies. After payment, it was as though another team took over completely, and replies were speedy. Replies after the stay seem to have slowed down. This was the only inconsistent thing about Raffles, which makes me feel like quality service is only for the people who have paid up for their trip. That being said, I still found my experience with Raffles pleasant. I arrived at Raffles and a photo was taken for us at the grand lobby. I expected to be sold the photo, but it was printed for us and left in the suite's table during the turn down service. The service staff also escorted me and my guests to the suite, which they felt was a personal touch as well. Staff also knew us by names, which was pretty amazing. What made the experience for me was the butler service. I've never seen such a quick response to my requests at other hotels under Accor. I made requests for - Breakfast outside my room (delivered under 30 minutes, they need to setup the entire set menu) - Extra bathrobes (delivered in 10-15 minutes) - Inclusion of my family members on the history tour - Ice Bucket (delivered in 10-15 minutes) - Wine Bucket with Ice (delivered in 10-15 minutes) and there wasn't a time where i ever doubted if they would deliver. I was upgraded to the Personality Suite (booked Palm Court Suite) and really appreciated it. The Personality Suite was in a more secluded area, so it was good for us. The history tour was amazing too ! They helped us to take photos so we did not have to worry about it. Lastly, I wished that it was clearer to Accorplus members on their privileges. Raffles is under Accor, but i was not sure if having Accor status (Gold) made my experience any more rewarding. They do their best for everyone, which is a good thing in itself, but i might be tempted to book over 3rd party sites over Accor, if the privileges are not made clear.

Perfect Staycation

TripAdvisor rating 5.0/5

anggastef 07/04/2021 TripAdvisor review

Although we made a very last-minute booking, the hotel managed to get the room ready for about an hour. Our butler, Sue Xian was excellent. The staff were very welcoming and efficient housekeeping service. Check-in and check-out process was very smooth. Despite being in the city, our room was quiet. kids love to stay here.

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