Raffles Istanbul 5 stars

Customer review rating 4.8/5 2,475 reviews
Raffles Istanbul
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Hotel extras

Raffles Istanbul the new face of Istanbul: cutting-edge, eclectic and energetic. At the heart of the Zorlu Center, a new hub for fashion, food and the arts on the European shore in Besiktas. Offering complimentary 24-hour Butler Service to all Rooms.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Shoe shine machine
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Boat excursions
Catering
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 8 meeting room(s)
  • Conventions hotel

Hotel location

Raffles Istanbul

Zorlu Center
Koru Sokak, Zorlu Center
34340
istanbul
turkey

Tel: +902129240200

Fax: (+90)2129240201

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    ATATÜRK INTERNATIONAL AIRPORT At 25km / 15 miles

  • By plane

    SABIHA GÖKÇEN INTL AIRPORT At 39km / 24 miles

GPS :41.066495, 29.017355

Your meetings and events

Raffles Istanbul is the perfect venue for weddings, events and meetings of all kinds and all styles. From our Raffles Ballroom that accommodates 1,200 people, to our elegant boardroom that seats 10.We have a space that will suit every need and make every occasion a memorable one. Each is equipped with the best facilities - including the latest audiovisual devices - each is supported by a dedicated team that ensures everything runs smoothly.

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  • Convert different units of measurement and make organising your events easier.

Our accommodations

Our rooms are designed for the modern traveler, but also to take advantage of our location and the views across the city. Light, airy and contemporary, they showcase Istanbul at its very best. All 136 guest rooms and 49 suites are spacious and well equipped. All have floor to ceiling windows offering panoramic views, many looking down towards the Bosphorus. All have a private balcony, letting guests fully take in the magic of the city.

Accessible room

Deluxe Room

  • Max. number of persons: 3
  • Area: From 63 m² / 678 sq ft
  • Views: City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Accessible room

Raffles Club Deluxe Room

  • Max. number of persons: 3
  • Area: From 63 m² / 678 sq ft
  • Views: City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Premier Room

  • Max. number of persons: 3
  • Area: From 63 m² / 678 sq ft
  • Views: Park view, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Raffles Club Premier Room

  • Max. number of persons: 3
  • Area: From 63 m² / 678 sq ft
  • Views: City side, Park view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Signature Room

  • Max. number of persons: 3
  • Area: From 68 m² / 732 sq ft
  • Views: Panorama view, Ocean/Sea view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Raffles Club Signature Room

  • Max. number of persons: 3
  • Area: From 68 m² / 732 sq ft
  • Views: Panorama view, Ocean/Sea view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Rooms

Our restaurants and bars

ISOKYO

Type of cuisine: Gourmet

Isokyo will take guests on an exceptional adventure from Istanbul to Toyko, unlocking the mysterious flavors of the Orient while blending them with modern Western cooking techniques. Showcasing the best of the East.

Dinner

17:00 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAVINIA

Type of cuisine: Cafe

Lavinia is a vibrant and impressive space to meet over a drink, take afternoon tea, and enjoy a menu of Raffles delicacies. Live entertainment brings an additional relaxing touch to the bustle and activity.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RAFFLES PATISSERIE

Type of cuisine: Cafe

Raffles Patisserie is a modern-day jewelry box, filled with delicious treasures just waiting to be discovered: gem-like cakes, macaroons and pastries, beautiful ice creams and homemade breads, chocolates and local delicacies.

Lunch

10:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROCCA BRASSERIE

Type of cuisine: International

Rocca Brasserie's cuisine is inspired by the sunny weather, blue waters and atmosphere of the joyful Mediterranean climate with a sharing menu to be enjoyed with friends, family and loved ones.

Lunch

07:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LONG BAR

Non contractual photo

Lively and energetic, Long Bar welcomes guests and locals alike for drinks, light bites and conversation. Live music and DJs create a colorful and vibrant backdrop.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE 6

Non contractual photo

Lounge6, offers a new space to gather over drinks and cocktails while taking in captivating views of the Istanbul skyline. Lounge6 features cocktails from Long Bar and cuisine from Arola Restaurant by Michelin Star Chef Sergi Arola.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Raffles Istanbul

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

2,475 reviews

thank you so much

Customer review rating 4.8/5

Ali H. A. Families - 13/02/2020 Confirmed reviews ALL

thank you very much for all staff in raffles Istanbul

Dear Ali a., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. It is always a pleasure to receive positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. We appreciate you sharing your experience, and look forward to extending you a warm welcome back to Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Location, staff, service, ambient

Customer review rating 4.8/5

Eroll E. Business - 11/02/2020 Confirmed reviews ALL

Very good hotel, with very helpful and professional and kind staff, with very good design and architecture... will be visiting back soon

Dear Eroll E., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. It is always a pleasure to receive positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. We appreciate you sharing your experience, and look forward to extending you a warm welcome back to Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Visit my Friends @Raffles Istanbul

Customer review rating 4.8/5

Karim T. Business - 10/02/2020 Confirmed reviews ALL

Love for details again strikes me again and again.

Dear Karim t., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. It is always a pleasure to receive positive feedback, especialy from our loyal return guests like yourself! I will be delighted to share your kind comments with our team members and we look forward to welcoming you back at Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Great service, excellent rooms, good breakfast choice and spa facilities

Customer review rating 4.8/5

Michael R. Business - 07/02/2020 Confirmed reviews ALL

A top class hotel that lives up to its 5* rating.

Dear Michael R., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. It is always a pleasure to receive positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. We appreciate you sharing your experience, and look forward to extending you a warm welcome back to Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…
Customer review rating 4.8/5

Anonymous Families - 04/02/2020 Confirmed reviews ALL

It is very good hotel and very good services I got ever

Dear Khalid A., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. It is always a pleasure to receive positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. We appreciate you sharing your experience, and look forward to extending you a warm welcome back to Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

good day

Customer review rating 4.8/5

Fra Business - 04/02/2020 Confirmed reviews ALL

The room is great, location is convenient, the staff is helpful and nice to deal with. I enjoyed also the restaurant. The Raffles is and remain my choice when I come to Istanbul.

Dear Francesco A., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. It is always a pleasure to receive positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. We appreciate you sharing your experience, and look forward to extending you a warm welcome back to Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Less interest on me

Customer review rating 4.8/5

Aydil O. Business - 03/02/2020 Confirmed reviews ALL

Although I am a Gold member, my room doesn't get upgraded. I would like to win time to time free massage in the spa as a loyal customer gift. I dont get chocolates or nuts anymore as a complimentary gift on the table as it was when in 2016.

Dear Emine Aydil O., Thank you for taking the time to share your feedback about your stays at Raffles Istanbul. As you know, your Accor Gold membership entitles you to room upgrade upon availability and as per our records, you were upgraded to one higher category room than the category booked on your last three stays. In cases where we were not able to upgrade you, it was due to non-availability and we seek your understanding for this. We have also noted your comments on the room amenities, and please allow me to explain that we have different amenities for respective room types and I believe this is the reason for different type of amenity in your stays. At Raffles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and look forward to your many future stays with us. Sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Great

Customer review rating 4.8/5

Fares M. Couples - 30/01/2020 Confirmed reviews ALL

Everything was great, staff very nice and helpful

Dear Fares M., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. It is always a pleasure to receive positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. We appreciate you sharing your experience, and look forward to extending you a warm welcome back to Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Perfect. I always recharge when at your facility which is greatly aided by your professional staff

Customer review rating 4.8/5

Eric J. S. Business - 15/01/2020 Confirmed reviews ALL

If I had one complaint it would be the lack of English speaking TV channels. However, I am usually at work or work related social events so I don't watch much tv. I have personally rated your showers as the best in the world. Your staff has made the effort to get to know me and I feel extremely welcome with genuine hellos and smiles when I arrive. This is appreciated.

Dear Eric John S., We very much appreciate your comments regarding your recent stay at Raffles Istanbul. We greatly value and appreciate your comments and constructive feedback. I have noticed that you were not fully satisfied with our breakfast, and I would appreciate if you contact us regarding where we could improve ourselves. It will be my pleasure to share your kind compliments with our team, as your experiences will serve as an encouragement in our efforts to provide the highest standards. Thank you again for sharing your experience and we look forward to welcoming you again at Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…
Customer review rating 4.8/5

Ali H. A. Families - 13/01/2020 Confirmed reviews ALL

this is best hotel for my it's my favourite

Dear Ali a., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. It is always a pleasure to receive positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. We appreciate you sharing your experience, and look forward to extending you a warm welcome back to Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…
Customer review rating 4.8/5

Lynn S. Friends - 06/01/2020 Confirmed reviews ALL

I was with a group of 7 people. We all agree that our experience was over the top. Service, food, amenities were unbelievable. We got upgrades and were given gifts every day. That was wonderful, and everyone enjoyed this .

Dear Rosalyn S., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. It is always a pleasure to receive positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. we are happy that you enjoyed the facilities, services and offerings extended during your stay. We appreciate you sharing your feedback and look forward to extending you a warm welcome back to Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

Truly a five star hotel.

Customer review rating 4.8/5

Anonymous Families - 06/01/2020 Confirmed reviews ALL

We loved every moment of our stay at Raffles. Wish we would have been able spend more time here.

Dear Bob C., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. It is always a pleasure to receive positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. I have, however noticed that you were not fully happy with your arrival/check-in. Please comtact me directly if you would like to share any further details about your experience. We appreciate you sharing your feedback and look forward to extend you a warm welcome back to Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

ıt was a great experience

Customer review rating 4.8/5

Pelin U. Business - 02/01/2020 Confirmed reviews ALL

very helpful and well organized

Sayın Pelin u., Raffles Istanbul ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Ferhan Sevilir Kalite Müdürü & Yönetim Asistanı fe…

Amaizing

Customer review rating 4.8/5

Eman A. Families - 29/12/2019 Confirmed reviews ALL

it was wonderful stay and nice supersize for my sister birthday. Thank you for everything

Thoughtful, luxurious comfort

Customer review rating 4.8/5

Ryan G. Business - 28/12/2019 Confirmed reviews ALL

I thoroughly enjoyed my stay at Raffles Istanbul. The room was beautiful and well maintained, the hotel ambiance was classy, and the staff was great. Thank you for a memorable stay.

Excellent Thanks

Customer review rating 4.8/5

Anonymous Friends - 26/12/2019 Confirmed reviews ALL

Wonderful

Dear Alyaa A., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. We appreciate you sharing your experience, and look forward to extend you a warm welcome back to Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

mrs Lindsey S.

Customer review rating 4.8/5

Lindsey S. Business - 19/12/2019 Confirmed reviews ALL

wonderful ,attention to details, great customer service , food amazing ..room had everything I needed and more

Dear Lindsey S., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. It is always a pleasure to receive positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. We appreciate you sharing your experience, and look forward to extend you a warm welcome back to Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

We don’t mind staying at Raffles Istanbul again

Customer review rating 4.8/5

Bs… Couples - 18/12/2019 Confirmed reviews ALL

Clean rooms Good view Nice people Delicious food Top Service

Dear Bassam S., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. It is always a pleasure to receive positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. We appreciate you sharing your experience, and look forward to extend you a warm welcome back to Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

CEO

Customer review rating 4.8/5

Kadim Couples - 18/12/2019 Confirmed reviews ALL

Allting toppen

Dear Kadim A., Thank you for taking the time to complete our survey following your recent stay at Raffles Istanbul. It is always a pleasure to receive positive feedback, especially coming from our valued return guests such as yourself! I am delighted to share your kind comments and compliments with all our colleagues. We appreciate you sharing your experience, and look forward to extend you a warm welcome back to Raffles Istanbul in the near future. Yours sincerely, Ferhan Sevilir Manager, Quality & Administration fe…

excellent

Customer review rating 4.8/5

Anonymous Business - 17/12/2019 Confirmed reviews ALL

Excellent stay! Cemal Bey from the reception, as our previous stays, was extremely helpful, kind and available. He always makes us feel home. Thanks to him and the Raffles team.

Sayın Caglar G., Raffles Istanbul ‘da gerçekleştirdiğiniz konaklamanızla ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Kalışınız sırasında sunulan hizmetler ve çalışanlarımızdan memnun kalmanızdan mutlu olduk ve başta Cemal Bey olmak üzere ekibimizle paylaştık. Geri bildirimlerinizin, hizmetlerimizin kalitesini sürekli olarak arttırmak için yürüttüğümüz çalışmalarımızın gelişmesi açısından son derece değerli olduğunu belirtmek isteriz. Bir başka seyahatinizde, sizi tekrar Otelimizde ağırlamaktan mutluluk duyacağız. Saygılarımızla, Ferhan Sevilir Kalite Müdürü & Yönetim Asistanı fe…
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