Raffles Makati 5 stars

Customer review rating (ALL Rating) 4.8/5 245 reviews

Hotel extras

  • Labelled ALLSAFE

  • Spacious, all-suite accommodation

  • Located in the same hotel complex as Fairmont Makati

  • Seven exciting dining outlets, including rooftop bar and French Provençal brasserie

  • Outdoor swimming pool, Willow Stream spa and fitness centre

ALLSAFE approved hotel

Hotel location

Raffles Makati

1 Raffles Drive, Makati Avenue
1224 MAKATI
Philippines

GPS:14.5513, 121.0231

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Raffles Makati is your ultimate event venue in Manila. In our elegantly designed spaces, enjoy our outstanding catering service in a stylish, world-class environment for your conference, wedding or business meeting. With 1,600 square metres of event space, including lavish boardrooms, fully equipped meeting rooms and a sumptuous ballroom hosting up to 600 guests, Raffles Makati offers the perfect spot for your gathering in the Pearl of the Orient.

Room descriptions and layouts

meeting rooms

From 1 to 333 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Our plush suites and apartments reflect Philippine culture and the archipelago's colonial past. These spacious havens of refinement offer commanding views of Manila, classic elegance, marble bathrooms and a full range of amenities for unrivalled comfort.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  245 reviews

TripAdvisor Rating  4.5/5  727 reviews

Excellent and warm service in the luxurious and relaxing place to be in. A DREAM PLACE TO STAY IN.

TripAdvisor rating 5.0/5

Jhoanne D TripAdvisor review

Most luxurious and relaxing place to be in. If you’re planning to visit the Philippines, this is the best place to stay in. Very warm and accommodating staffs especially Sir Ron, Sir Joma and Sir Karl. Also kudos to Sir Julio and Ms. Katherine, their hospitality service is a top-notch! Very much enjoyed every single minute of our stay here. Will definitely come back soon!

Customer review rating 5.0/5

Susan N. A. A. Couples - Confirmed reviews ALL

It was really a good choice & was satisfied with everything & the services of the butlers. Thank you!

Dear Ms. A., We wish to thank you for making Raffles your home away from home during your visit to the Philippines. We appreciate your time to complete our survey following your recent stay. We are delighted to hear about your pleasant experience with us and for enjoying our customer service. We will share your encouraging and positive feedback with the entire team and we hope that we continue to deliver meaningful experiences. I’m sure everyone will be encouraged by your kind words. We look forward to the opportunity of welcoming you again. Sincerely, Alexandria Mallillin Guest Relations Specialist

Fantastic staff , experience and roomn

Customer review rating 5.0/5

Michael R. M. Couples - Confirmed reviews ALL

My wife and I celebrated our 15 th anniversary at your hotel recently. The suite was perfect and the staff were amazing , we had a surprise of cake , wine and candles awaiting our return from dinner . Thanks again to butler Karl

Dear Mr. M., We wish to thank you for making Raffles your home away from home during your visit to the Philippines. We appreciate your time to complete our survey following your recent stay. We are delighted to hear about your pleasant experience with us and for enjoying our customer service. We will share your encouraging and positive feedback with the entire team and we hope that we continue to deliver meaningful experiences. I’m sure everyone will be encouraged by your kind words. We look forward to the opportunity of welcoming you again. Sincerely, Alexandria Mallillin Guest Relations Specialist

Love the rooms

TripAdvisor rating 2.0/5

bbll2023 Families - TripAdvisor review

Rooms are spotless and cleaned daily. Food at Mireio is superb and the service is outstanding. Staff are friendly and professional especially Jason (Mireio), Moises (Bell Service) and Gillian (Writers Bar). We stayed at Raffles to celebrate my wife's birthday and It could have been a wonderful celebration, if it wasn’t for Nikki at Long Bar. It all started when I asked one of the staff of Long Bar if I can use my iqos inside the bar and that staff answered "yes you can use it Sir". So, I went up to our room to get my iqos and used it inside the bar. After more than 1 hour of using my iqos, I was confronted by Nikki and she told me, "you cannot smoke inside this bar, you need to go out if you want to". I told Nikki, I asked your staff beforehand and she told me that I can use it. I also explained to Nikki that I am not smoking, what I'm using is iqos, a smoke-free product which provides nicotine without burning. Nikki arrogantly replied that even if it is a smoke-free product, it can still trigger the smoke detector. I told Nikki that there is no way an aerosol can trigger a smoke detector, then, Nikki mentioned that some of the guests are complaining about it. I told Nikki, you know what, I am so confused right now, a while ago you told me that it is not allowed, then you jumped into "it can trigger the alarm", now guests are complaining, which is which? Just to state, it’s perfectly fine with me if using iqos is prohibited at Long Bar, but, allowing me in the first place, only to be confronted afterwards and to be treated like I'm some kind of a criminal, is totally unacceptable. It feels like I’ve fallen into a trap. I was so embarrassed by the way I was treated by Nikki in front of my wife. We went there to celebrate my wife’s birthday and Nikki spoiled our night. Me and my wife were so upset, we decided to transfer to Mistral and promised ourselves that we will never go back to Long Bar.

Anniversary

TripAdvisor rating 5.0/5

Womble0068 Couples - TripAdvisor review

Beautiful hotel , exceptional staff and service . Surprise awaited us with room setup by butler Karl for our return . From free flow cocktails , breakfast and the suite added up to a very memorable experience , highly recommend.

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Other web-users rate our hotel

  • 46 reviews 10/10 Location
  • 108 reviews 9.3/10 Room
  • 177 reviews 9.4/10 Service
  • 51 reviews 9.5/10 Vibe
  • 31 reviews 8.6/10 Amenities
  • 26 reviews 9.3/10 Cleanliness
  • 23 reviews 8.4/10 Breakfast
  • 18 reviews 9/10 Value

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