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Fairmont Ajman 5 stars

Customer review rating 4.5/5 3,384 reviews

ALLSAFE approved hotel

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Fairmont Ajman
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+ 25 Services

Hotel extras

  • Complimentary WiFi

  • Conveniently located 30 minutes away from Dubai.

  • Seven exquisite restaurants and lounges with a variety of cuisines.

  • World-renowned Willow Stream Spa, offering aromatherapy massages.

  • 1,500 square meters of flexible conference, events, weddings and meeting space.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Fairmont Ajman

Sheikh Humaid Bin Rashid
Al Nuaimi Street
Ajman
97555 ajman
united arab emirates

Tel: +971067015757

Fax: (+971)067015656

Check-in from 15h00

Check out up to 12h00

  • By plane

    DUBAI INTERNATIONAL AIRPORT   At 30km / 18 miles

  • By plane

    SHARJAH INTERNATIONAL AIRPORT At 20km / 12 miles

GPS :25.418766, 55.439115

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 7 Restaurants
  • No Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • No Meeting room
  • Business Center
    • Business center with support staff
    • Self service business center
    • Business center is wheelchair accessible
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 252 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 14 floors
  • Languages spoken at the hotel
    • Indonesian
    • Russian
    • Thai
    • French
    • Italian
    • English
    • Spanish
    • Arabic
    • German
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Pressing Additional charge
    • Dry cleaning / Ironing
    • Laundry / Valet Services Additional charge
  • Wi-Fi
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Limousine
    • Limousine
  • Desk equipment available
    • Plugs and converters available on desks
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Self-parking
    • On site
    • 100 parking spaces
    • Private
    • TESLA recharging units
    • Parking opened 24/7
Well-being
  • Infinity Pool
    • Outside
    • On site
  • Health Club
    • On site
    • Hammam
    • Jacuzzi/Whirlpool bath
    • Massage
    • Sauna room
Family
  • Services for children
    • Childrens TV Channels
    • Childrens Club for 6 to 12 years
    • Childrens Club for 4 to 6 years
    • Outdoor playground for children
    • Indoor playground for children
    • Play area

Your meetings and events

Fairmont Ajman's spectacular location allows meeting planners and their participants to enjoy productive meetings while making the most of their time by taking advantage of a full range of leisure and team building activities right at their doorstep.

Room descriptions and layouts

8 

meeting rooms

From 1 to 700 

attendees

Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Soundproof

  • Featuring venues ranging from a grand ballroom to expansive outdoor spaces.

  • Screen

  • Video camera

  • Videoconferencing

  • Audio and video equipment

  • Office

  • Podium

  • Day light

  • Airconditioned meeting room

  • Slide projector

  • Video equipment

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Featuring 252 guestrooms and suites complete with ample space and stunning views of the Arabian Gulf. Combining hospitality and elegance with impeccable service, Fairmont Ajman promises a truly memorable experience during your stay.

Our guest reviews for
Fairmont Ajman

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,384 reviews

TripAdvisor Rating 4.5/5

2,480 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Avarage

Customer review rating 2.5/5

Anwar O. Families - 10/10/2021 Confirmed reviews ALL

Tile Grouting of the shower dirty Wall paper of the room damaged Sanitary accessories not working properly or not in a good shape Some light switches not working At least curtin should be provided for the bathtub Espresso machine not working dirt between the lift doors and the lift frame Shortage of staff in the breakfast time and unprofessional staff

Amazing hotel and great staff

Customer review rating 5.0/5

Ryan H. Families - 09/10/2021 Confirmed reviews ALL

Perfect 10/10. Amazing front of hotel service and in room dining. Concierge can be more efficient as it took 30 mins to collect bags from room.

Dear Ryan H., Thank you for taking the time and trouble to complete a survey following your recent stay at Fairmont Ajman. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Fairmont Ajman in the near future. Yours sincerely, Aysel Agayeva Guest Relations Manager

Nice location

Customer review rating 3.5/5

Janakan Families - 08/10/2021 Confirmed reviews ALL

Pool bar service is very poor. Poor service by the staff and any drinks requested are out of stock although menu has list of juices. In short, all inclusive package customers are not served good brands of alcohol, instead cheap brands are served which is totally disappointing for the money we pay.

Weekend gateway

Customer review rating 4.0/5

Robert S. Couples - 08/10/2021 Confirmed reviews ALL

Comfortable, good service

Customer review rating 5.0/5

Hala S. Couples - 08/10/2021 Confirmed reviews ALL

It was a mazing thank u soò much

Good Stay

Customer review rating 4.0/5

Sammir M. Families - 04/10/2021 Confirmed reviews ALL

it was nice and pleasant stay. I didn't like the food it was cold and taste was not good. My dinner I ordered water but asap they gave me bottle of water they given me a bill also to pay. I said to waiter ok let me finish my dinner i will pay but he came 3 time for the payment which was very weird. Washroom was stinky.

Dear Sammir M., We very much appreciate your comments regarding your stay at the Fairmont Ajman. Your positive and constructive feedback is highly appreciated by us as it serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back to Fairmont Ajman. Sincerely, Aysel Agayeva Guest Relations Manager

Good stay

Customer review rating 5.0/5

Ahmed A. Couples - 04/10/2021 Confirmed reviews ALL

Room and location was good, bed and Room space was excellent. The room was clean, fast check in and out

Dear Ahmed A., We very much appreciate your comments regarding your stay at the Fairmont Ajman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aysel Agayeva Guest Relations Manager

Fantastic holiday

Customer review rating 5.0/5

Jk Couples - 03/10/2021 Confirmed reviews ALL

The Manager Fairmont Ajman All the staff at Fairmont Ajman were excellent. The pool staff, beach staff, restaurant staff, cleaning staff, gym staff, reception and security staff too. However one member of staff stood out in particular, Marc Mercado who was responsible for the maintenance and replenishment of our room facilities. Marc ensured that we never ran short of anything whatsoever, whether it was toiletries or our tea and coffee supplies. He did it all with a smile. No matter how often we required any item he was always only too willing to assist in any way possible. Nothing was ever too much trouble. In fact after a few days into our stay he had learned our routine (never disturbed our sleep) and we were replenished without the need to ask. He worked around us. His manner was impeccable and he understood the needs of his guests perfectly. It is people like Marc that make your holiday that bit extra special. More memorable. The "can do... will do" attitude. In fact it is because of Marc that we will be returning to Fairmont Ajman. His attitude and professionalism especially during the current times of Covid were commendable. My wife and I are quite well travelled and in particular have been visiting Dubai since the last 20yrs, at least once a year, if not twice a year. We have stayed and visited many resorts and establishments whilst in Dubai. We have experienced many Hilton Hotels (Beach & City locations), Le Royal Meridien Beach Resort & Spa (JBR), Jumeirah Beach Hotel ..... just to name a few venues. In summary a thank you to all your staff but an extra special mention and much gratitude to Marc Mercado who was outstanding in every aspect of his role. He has demonstrated a level of customer care and customer service that we have not witnessed till this visit in 20yrs experience of the UAE. Thank you Fairmont Ajman..... ......And a very very big thank you to Marc. Look forward to visiting Fairmont Ajman again soon! Mr & Mrs J (UK)

Dear Mr. K., We very much appreciate your comments regarding your stay at the Fairmont Ajman. It is always a pleasure to receive positive feedback and warm comments. I will share your comments with Marc and the rest of our team members. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aysel Agayeva Guest Relations Manager

The kids had fun !

Customer review rating 2.0/5

Ghada Y. Families - 03/10/2021 Confirmed reviews ALL

The food was bad at the buffet with no much varieties.. plus they put the leftover food from the lunch to the dinner ! The put the sushi at night same dish like lunch and all the sweets leftover they put in one plate together! This was not professional at all especially for a reputable hotel like you! The ac was very in the room too hot , I tried to lower the temperature to the max but still it didn't work ! It was a bad night the food then the ac , but , otherwise the welcoming and the service were very good!

Comfortable rest in difficult times

Customer review rating 5.0/5

Marina Families - 30/09/2021 Confirmed reviews ALL

We were very pleased with the rest during these difficult times. Each employee of the hotel performed their duties perfectly, creating a cozy atmosphere and a safe stay for each guest. It was easy to communicate at the reception because there were staff who spoke Russian. For breakfast and dinner, everyone found a dish to their liking. We loved how your chef made Egg Benedict with Salmon. The beach and pool are very beautiful. It was nice to find morning wishes in the sand. I will now recommend the hotel to my friends. If we decide to relax in the UAE, then only in Fairmont Ajman. Thank you for a wonderful time with you.

Dear Maryna M., We very much appreciate your comments regarding your stay at the Fairmont Ajman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aysel Agayeva Guest Relations Manager

Good stay

Customer review rating 5.0/5

Varun S. Couples - 29/09/2021 Confirmed reviews ALL

We were upgraded as we were celebrating our wedding anniversary. The anniversary cake was very sweet gesture. Overall we will be back in good months to enjoy with our full family.

Dear Varun S., We very much appreciate your comments regarding your stay at the Fairmont Ajman. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hassan Rhellab Front Office Manager

Excellent Experience

Customer review rating 5.0/5

Ihab Families - 26/09/2021 Confirmed reviews ALL

The hotel is in best location, beach and pool is so nice, staff are very helpful and friendly, special thanks for Ms. Doaa Khatab and the Lady who booked our room on the reception

Dear Ihab A., We very much appreciate your comments regarding your stay at the Fairmont Ajman. It is always a pleasure to receive positive feedback. I will share your warm comments with our lovely teammates that you kindly pointed out. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hassan Rhellab Front Office Manager

More than perfect

Customer review rating 5.0/5

Nedal H. Business - 23/09/2021 Confirmed reviews ALL

Very good stuff and Very clean room always Mr. rami in the reception he is very helpful and very friendly, location very good, I feel home and welcome.

Dear Nedal H., We very much appreciate your comments regarding your stay at the Fairmont Ajman. It is always a pleasure to receive positive feedback rom our loyal guests. I will share your warm comments with Ramy and the rest of our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Hassan Rhellab Front Office Manager

Not upto the mark

Customer review rating 1.0/5

Devang A. Families - 22/09/2021 Confirmed reviews ALL

I rate my experience at the property from extremely poor. Limited vegetarian food and food not upto the standard. Would not stay again

Dear Devang A., Thank you for taking the time to tell us about your experience at the Fairmont Ajman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that your comments have been taken into most serious consideration of our restaurants team with the purpose of further improvement of our services and facilities. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aysel Agayeva Guest Relations Manager

Pleasant Stay with Family

Customer review rating 3.5/5

Anisia Families - 22/09/2021 Confirmed reviews ALL

I stayed here for two nights with my mother and daughter. We choose the option to have breakfast and buffet dinner. Whilst the hotel is family friendly it did not have a kids club/indoor AC area where children could play unlike some other hotels of the Accor group in the region. The buffet dinner was fine for two nights but there was not enough variety. I found the Indian food section particularly tasty and fresh. However, I noticed that part of the carpet in our room was lifted in one area, which made my 18 month old daughter who had been learning to walk for a month, trip quite a few times. Reception were aware but did not follow-up nor did the employee who came to see the issue. In addition, when wet, the floor was very slippery in the hall/bathroom area of the room.

Dear Anisia I., Thank you for taking the time and trouble to complete a survey following your recent stay at Fairmont Ajman. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Fairmont Ajman in the near future. Yours sincerely, Hassan Rhellab Front Office Manager

An okay stay

Customer review rating 3.5/5

Kams Couples - 22/09/2021 Confirmed reviews ALL

The beach and pool facilities and services are good and enjoyable. But the room and restaurant are less satisfactory. The water from the faucet of the room we stayed in smelled awful so we ended up using bottled waters. In the restaurant, it’s self-service despite of Covid-19. Although there were gloves provided, not everyone wore them and no one was checking if everyone is abiding to the precautionary measures. The food was also repetitive. The staff were friendly and provided good service, although there was a miscommunication issue regarding one of our dinners which was resolved eventually. Overall, it was an okay stay but we would probably stay in other hotels in the area next time.

Dear Karen M., Thank you for taking the time and trouble to complete a survey following your recent stay at Fairmont Ajman. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Fairmont Ajman in the near future. Yours sincerely, Aysel Agayeva Guest Relations Manager

Nice Hotel

Customer review rating 4.5/5

Anonymous Families - 21/09/2021 Confirmed reviews ALL

Family Friendly hotel where the kids enjoyed the pool and seashore. Dinner was acceptable and breakfast was really nice. Friendly staff.

Dear Sara, We very much appreciate your comments regarding your stay at the Fairmont Ajman. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hassan Rhellab Front Office Manager

Don’t expect late checkouts or fast service

TripAdvisor rating 3.0/5

Buffy A 18/04/2021 TripAdvisor review

Room was nice. I like the separation of the dressing room with the rest. Fantastic sea view. I will suggest adding more operators on the phone as it takes forever to reach one. Also, service a bit slow. Don’t expect late checkouts as they will give you a cold shoulder

Dear Buffy A, hank you very much for taking the time to share your feedback regarding your recent stay with us at Fairmont Ajman! I am delighted to read that your room was comfortable and you enjoyed the panoramic sea view. Please accept my sincerest apologies for the inconvenience causes while waiting on hold for operator service assistance. Please rest assured your comments have been taken into our most serious consideration with the purpose of further improvement of our services. I am disappointed to note that our team was not able to extend late checkout to you. While we are very flexible with early checkins and late checkouts, during high occupancy, unfortunately, rooms are not always available. Thank you again for your feedback and we look forward to the opportunity of welcoming you back to Fairmont Ajman in the near future. Sincerely, Hassan Rhellab Front Office Manager

Super stay and hospitality with great weather & beach

TripAdvisor rating 4.0/5

Kitofer 12/04/2021 TripAdvisor review

By far the best beach I have visited in the UAE. Soft, silky and devoid of any rocks / stones. Also the weather was fantastic. Hassan from front desk was there at check-in and checkout and he was most hospitable and welcoming. Everyone at the hotel is very friendly and went out of their way to make things comfortable for us. The room was spacious and roomy with a super terrace with a spectacular view. Breakfast was a great spread. Kiondo, Chatty, Arman, Janet and many others took great care of us. At the beach / pool, Omar, Sylvester, Elvis were also very friendly and helpful. All in all we had a great time at Fairmont Ajman and hope to visit again soon.

Dear Kitofer, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, We certainly agree that our dedicated team plays a key role to our guests' overall experience. Our staff welcomes each guest with the Fairmont spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Rest assured that we will definitely share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. Looking forward to welcome you on your next holiday. Sincerely, Hassan Rhellab Front Office Manager

Nice beach hotel

TripAdvisor rating 4.0/5

JAP1234 08/04/2021 TripAdvisor review

Very nice hotel with private beach. Excellent rooms. Very polite service and we are happy to come back any time. Family friendly hotel, however also some quiet areas. Hotel took care of Covid-19 security but not all guests followed the requirements.

Dear JAP1234, Thank you for sharing your recent experience at Fairmont Ajman. We are delighted to know that you enjoyed your holiday with us. Looking forward to see you soon. Sincerely, Hassan Rhellab, Front Office Manager

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