Fairmont Dubai 5 stars

Customer review rating 4.4/5 4,664 reviews

ALLSAFE approved hotel

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Fairmont Dubai
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+ 28 Services

Hotel extras

  • Labeled ALLSAFE

  • In the heart of Dubai, near the World Trade Ce ntre and International Financial Centre

  • Nine restaurants and bars, including an award- winning dine-in-the-dark experience

  • Rejuvenating treatments at The Spa, and a roof top pool with Arabian Gulf views

  • Elegant, contemporary rooms and suites with lu xury amenities and sweeping city views

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Shoe shine machine
  • Boutiques/shopping
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions Paying
Catering
  • 6 Restaurant(s)
  • 3 Bar(s)
  • Room service
Business services
  • 20 Meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Fairmont Dubai

Sheikh Zayed Road
Dubai
97555 dubai
united arab emirates

Tel: +97143325555

Fax: (+971)43324555

Check-in from 15h00

Check out up to 12h00

  • By plane

    AL MAKTOUM INTERNATIONAL AIRPORT At 60km / 37.28 miles

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 15km / 9.32 miles

  • By plane

    SHARJAH INTERNATIONAL AIRPORT At 35km / 21.75 miles

GPS :25.2264, 55.284

Your meetings and events

Directly opposite the Dubai World Trade Centre, Fairmont Dubai is a prestigious venue for your event, be it an intimate, high-powered board meeting, a conference, product launch or a lavish reception for up to 200 guests.Seamless organization by our team of event professionals, up-to-the-minute technology and 20 versatile, naturally lit function rooms spread over a total area of 1,230 square meters on the 33rd floor ensure your event in Dubai will be one to remember.Combine our largest space, the Gulf Auditorium, with its high, arched ceilings and panoramic windows revealing awe-inspiring views of Dubai, with the culinary finesse or our catering team and you have the recipe for an unforgettable banquet.

Room descriptions and layouts

20 

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Soundproof

  • Screen

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Airconditioned meeting room

  • Slide projector

  • Video equipment

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Classical elegance and contemporary decor are reflected throughout the 394 guestrooms and suites - combining timeless style with generous comfort. Polished granite floors and soft luxurious fabrics are united to create a soothing atmosphere - complemented by stunning panoramic views of the city.

Our restaurants and bars

CAFÉ SUSHI

Type of cuisine: Japanese

Tradition meets innovation in the form of a revolving Sushi belt! This contemporary Japanese café in Dubai entices diners with tantalising delicacies, featuring a selection of uniquely crafted sushi and sashimi assortments.

Pronto

Type of cuisine: International

Guests can enjoy a selection of freshly baked pastries and the aromatic flavours of freshly brewed coffee in the morning, while the lunch menu offers delectable signature sandwiches, salads and the chef's daily specials.

The Exchange Grill

Type of cuisine: International

The Exchange Grill's legendary service and unbeatable quality are offering a food menu that's packed with sizzling steaks and culinary creations that are sure to please.

DOKUZ

Type of cuisine: Thematic cuisine

With a full range of flavored shisha offerings, al fresco skyline views and Turkish inspired cuisine and barbecue, this outdoor venue is the perfect place for the after work tête-à-tête with friends or for those seeking a personal retreat to unwind.

Noire

Type of cuisine: International

From pitch-black settings, night vision equipped waiters or the thrill of experiencing 5-star gourmet cuisine sight unseen, Noire brings you one of the top experiences in Dubai and a culinary adventure unlike anything else in town.

CASCADES

Type of cuisine: Mediterranean

Enjoy casual, contemporary cuisine all day dining at Cascades. Located under a soaring atrium, this outlet showcases an array of international delights from an extensive array of Arabic Mezzah, signature salads, grilled specialties and beyond.

Trophy Room

Trophy Room is a sports bar where champions are made and winning moments in history celebrated. It's a place where sports enthusiasts create memories of their own and food-lovers indulge in classic British, European and international bar food favorites.

Non contractual photo

  • Monday Closed
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  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Cin Cin

The chic wine bar with avant-garde style and contemporary chill out music has become a true destination for the urban set. A cutting edge menu, including waygu beef burgers, tapas to share and other international delicacies.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

The Cigar Bar

Enjoy the warm tones of the mahogany lined interior and rich dark enveloping furniture. Featuring an impressive selection of world-class cigars in a handcrafted, walk-in humidor, specialty cognacs and whiskies.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Our guest reviews for
Fairmont Dubai

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,664 reviews

Amazing stay

Customer review rating 5.0/5

Abena Couples - 14/09/2021 Confirmed reviews ALL

I visited for 7 days. From the moment of check-in the staff was very friendly. My requests were accommodated and the staff always kept the hotel very clean. The breakfast is also amazing. Front desk also gave amazing recommendations for activities. The hotel is a 1 minute walk from the train and I found it very easy to use. Highly recommend.

Good stay

Customer review rating 4.0/5

Jerreh B. Business - 13/09/2021 Confirmed reviews ALL

The experience was great exept for the cleaning, which was not so well done!

Great Stay!

Customer review rating 4.0/5

Josephine O. Solo - 09/09/2021 Confirmed reviews ALL

Spent 12 days at the Fairmont October/September 2021. Check in was smooth. My room on the 27th floor was extremely comfortable. Ela at Reception was great. I was quite impressed that she remembered my name the next day I saw her after check in. The concierge lady that helped with getting cabs was also a gem. I would recommend the Fairmont Dubai any day, any time!

Dear Josephine, Thank you very much for sharing this great review of your recent stay at our hotel. We are thrilled that you have enjoyed your time among us and certainly agree that our dedicated staff play a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will definitely pass your nice comments to our team members as this will mean a lot to them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Dubai

Condusive environment, well located

Customer review rating 5.0/5

Olawunmi Y. A. Friends - 07/09/2021 Confirmed reviews ALL

The experience is fantastic, the staffs there were very amazing and friendly especially Tomy , the hotel is super clean, the food is a very good, everything about our stay is satisfied, I will come back again.

Dear Olawunmi A., Thank you for sharing your valuable feedback of your recent stay at Fairmont Dubai. In fact, our main goal is to always ensure that we keep on delivering unforgettable holiday experiences to our guests,. Your comments are crucial in this process, therefore, we highly value your time and insights. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Fairmont Dubai

Good hotel

Customer review rating 3.5/5

Shiblee A. Business - 06/09/2021 Confirmed reviews ALL

I have been coming to Fairmont Dubai since day one in 2002. While I still like this hotel a lot, this time (and also the last time which was before the pandemic), I noticed a serious downtrend in the quality of service. The service level is really not what it used to be. It really used to be outstanding, whereas now has become just "normal" 5 star hotel. Is this due to the change in ownership?

Dear Shiblee A., We very much appreciate your comments regarding your stay at the Fairmont Dubai In fact, we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics Thank you once again for making us your choice hotel and for your valuable feedback, We certainly look forward to serving you again and to have the opportunity to exceed you expectations in the near future. Sincerely, Fairmont Dubai

Amazing staff and good location

Customer review rating 4.0/5

Anonymous Business - 05/09/2021 Confirmed reviews ALL

Stayed for 1 week mostly for business but so wanting to enjoy good evening entertainment.

Dear Andrew, We very much appreciate your comments regarding your stay at the Fairmont Dubai. It is always a pleasure to receive positive feedback from our valued guests, as we always strive to provide them with high quality services and enjoyable moments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Fairmont Dubai

Not the normal

Customer review rating 2.5/5

Greg V. N. Business - 04/09/2021 Confirmed reviews ALL

The overall remodeling of the rooms is good. One thing that is not good is the choice of the toilet. The toilet is designed, I believe, for females. This, toilet is not male friendly. Your old toilets were much better in design for both a male and female. This choice in toilets was a bad decision. I was given a room on the 32nd floor and during my stay two of three elevators serving that floor were inop. This caused a long delay to going up or down.

Dear Greg Arthur Van N., Thank you for taking the time to tell us about your experience at the Fairmont Dubai. We regret that your experience did not meet your expectations. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that your comments will be attended to. We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fairmont Dubai

Excellent Stay at Fairmont Dubai

Customer review rating 5.0/5

Adil G. Families - 01/09/2021 Confirmed reviews ALL

Our overall stay at Fairmont Dubai (Sheikh Zayed Road) was nothing short of being excellent. The staff were extremely polite and helpful at all times, whether that be in the early hours of the morning when we arrived, or late evening when we returned home. Upon arriving early in the morning, the staff and manager worked swiftly to provide us with a room prior to check-in and was extremely accommodating to our 1 year old child. The room was beautiful and spacious. To our surprise, the hotel arranged for a birthday and anniversary cake to be arrange which was a beautiful touch that tasted amazing also. To summarise, our stay was extremely comfortable and lovely. A place that we will not forget and will most definitely book again in the future!

Dear Adil, We very much appreciate your comments regarding your recent stay at the Fairmont Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will share your comments with the entire team. since this will serve as an encouragement to all of our staff, especially that we always strive to continuously improve the quality of our services. Again, happy birthday and happy anniversary. We really hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Dubai

well located

Customer review rating 5.0/5

Sameh E. Business - 28/08/2021 Confirmed reviews ALL

Thanks for everything

Dear Sameh, Thank you for reviewing your recent stay at our hotel. It is wonderful to know that we were able to make your stay special from the moment you arrived until the moment you departed. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Kind regards, Fairmont Dubai

Nice stay

Customer review rating 4.0/5

Juan Families - 23/08/2021 Confirmed reviews ALL

The staff was very wellcoming. Good breakfast coping with anti-Covid meausures.

Dear Juan, Thank you very much for sharing this great review of your recent stay at our hotel. We are thrilled that you have enjoyed your stay. In fact, the entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you again for sharing your experience, and we hope to welcome you again at our Hotel in the near future. Sincerely, Fairmont Dubai

Very nice location

Customer review rating 5.0/5

Anonymous Families - 23/08/2021 Confirmed reviews ALL

Best staff ever all Over from reception to the valley the maintenance the cleaning staff

Dear Bouthaina, Thank you for sharing your feedback on your recent holiday experience among us. Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive comments. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Fairmont Dubai .

Good location, and very clean.

Customer review rating 4.0/5

Emilio G. Families - 23/08/2021 Confirmed reviews ALL

Good 2 week stay in a double room suite. I bit disturbing the music from the nearby night club, and the queue in the morning for breakfast due to Covid measures. Apart from that excellent I would strongly recommend

Dear Emilio, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. It is always a pleasure to receive positive feedback. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in the near future. Best regards, Fairmont Dubai

Good stay helpful staff

Customer review rating 4.0/5

Jawad K. Families - 22/08/2021 Confirmed reviews ALL

Good location with all facilities available Free parking, good gym and swiming pools

Dear Jawad, We highly appreciate your comments regarding your recent experience at the Fairmont Dubai. It is always a pleasure to receive positive feedback from our valued guests, and to know that they enjoyed their stay among us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Dubai

Enabling home environment

Customer review rating 5.0/5

Mj Families - 21/08/2021 Confirmed reviews ALL

Kind and extremely hospitable staff staring from the entrance, follows all the hygiene standards and ensures at all level that guests feel home. Operative at all requests.

Dear Marhabo , Thank you very much for sharing this great review of your recent stay at our Hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff play a key role to our guests' overall experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Dubai

Good stay after Corvid lockdown

Customer review rating 4.5/5

Attul L. Business - 20/08/2021 Confirmed reviews ALL

As always my only place to stay my 2nd home. i have not travelled for 16 months due to Corvid 19. it was strange and but nice relaxed trip. it was very nice to see old faces again in the hotel and some staffs have left. the current staffs made my trip quite comfortable . it was a difficult to wear masks all the time during my stay in Dubai but its for our safety. the hotel is going through renovation's and the new rooms look amazing. Look forward visiting Dubai and the Fairmont again very soon.Thanks

Dear Attul Kumar , We very much appreciate your comments regarding your stay at the Fairmont Dubai. It is always a pleasure to receive positive feedback from our valued guests especially that we always strive to continuously improve the quality of our services and to meet the expectations of our guests. Thank you again for sharing your experience, and you are always welcomed at your second home. Sincerely, Fairmont Dubai
Customer review rating 4.5/5

Maximilian N. Friends - 18/08/2021 Confirmed reviews ALL

Very good Hotel, perfect room for a good price breakfast was great and lunch from the menu was really good as well. Pools were fine and clean. Everything was great concierge was perfect. The only thing where we were not too happy about was when we went to the airport. The receptionist wasn’t even wishing us a pleasent flight or really saying good bye which was a but strange. Other than that great experience and i would definitely come back.

Dear Maximilian , We would like to express our gratitude for the comments you made about your recent visit. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at our Hotel was an enjoyable one. We also took note of your comment on your check-out, however, rest assured that we will attend to this point with the relevant department. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Dubai

Our most recent 20 reviews

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