Fairmont The Palm 5 stars

Customer review rating 4.6/5 7,031 reviews

Fairmont The Palm
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+ 24 Services

Hotel extras

  • Free Wi-Fi

  • Easy access to the city, 5 minutes away from our resort

  • Complimentary shuttle to Dubai's best malls, Mall of the Emirates and Dubai Mall

  • All day Kids' Club access available to Suites, Fairmont Gold and Heritage Place guests

  • Award winning restaurants

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Shoe shine machine
  • Cash machine
  • Porter
Leisure and activities
  • Swimming pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
  • Services for children
  • Golf (Nearby)
  • Beach and water sports
  • Other sports activities
  • Snow Skiing (Nearby)
Catering
  • Breakfast
  • 7 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 16 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
Information message

Welcoming, safeguarding and taking care of guests is at the heart of everything we do. We have taken extensive actions complying with UAE government's COVID-19 regulations to ensure the safety of our guests and employees.

Hotel location

Fairmont The Palm

Palm Jumeirah
72413
dubai
united arab emirates

Tel: +97144573388

Fax: (+971)44573399

Contact email

Check-in from 15h00

Check out up to 12h00

  • INTERNET CITY :  Red & Green Internet City

  • By plane

    ABU DHABI INTERNATIONAL AIRPORT At 105km / 65.24 miles

  • By plane

    AL MAKTOUM INTERNATIONAL AIRPORT At 39km / 24.23 miles

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 35km / 21.75 miles

GPS :25.1101522, 55.1388451

Your meetings and events

Fairmont The Palm Dubai features a meeting facility covering over 3000 square metres that can host a range of events from corporate meetings press conferences incentive.And team building activities to outdoor receptions, weddings and bespoke social events.Eight versatile rooms almost all flooded with natural light include a ballroom that can accommodate upwards to 700 guests and outdoor venues including a courtyard and sea facing terraces all with comprehensive audio visual technology.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • WIFI access

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Luxury with an Arabian accent is the hallmark of a stay in any one of our 381 stylish and contemporary guest rooms and suites with tailor-made accommodation options for romantic getaways through to family vacations.

Fairmont Room King (Non-Smoking).

  • Max. number of persons: 3
  • Area: From 48 / 517 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Direct dial telephone

Fairmont Room 2 Queen (Non Smoking)

  • Max. number of persons: 4
  • Area: From 52 / 560 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Direct dial telephone

Fairmont Room King (Smoking)

  • Max. number of persons: 3
  • Area: From 48 / 517 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Direct dial telephone

Fairmont Room 2 Queen (Smoking)

  • Max. number of persons: 4
  • Area: From 52 / 560 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Direct dial telephone

Fairmont View Room King (Non Smoking)

  • Max. number of persons: 3
  • Area: From 48 / 517 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Direct dial telephone

Fairmont View Room 2 Queen (Non Smoking)

  • Max. number of persons: 4
  • Area: From 52 / 560 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Direct dial telephone

Fairmont View Room King (Smoking)

  • Max. number of persons: 3
  • Area: From 48 / 517 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Direct dial telephone

Fairmont View Room 2 Queen (Smoking)

  • Max. number of persons: 4
  • Area: From 52 / 560 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Direct dial telephone

Deluxe Room King (Non Smoking)

  • Max. number of persons: 3
  • Area: From 48 / 517 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Direct dial telephone

Deluxe Room 2 Queen (Non Smoking)

  • Max. number of persons: 4
  • Area: From 52 / 560 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Direct dial telephone

Deluxe Room King (Smoking)

  • Max. number of persons: 3
  • Area: From 48 / 517 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Direct dial telephone

Deluxe Room 2 Queen (Smoking)

  • Max. number of persons: 4
  • Area: From 52 / 560 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Direct dial telephone

Fairmont Gold Room King (Non Smoking)

  • Max. number of persons: 3
  • Area: From 48 / 517 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Direct dial telephone

Fairmont Gold Room 2 Queen (Non Smoking)

  • Max. number of persons: 3
  • Area: From 52 / 560 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Direct dial telephone

Fairmont Gold View Room King (Non Smoking)

  • Max. number of persons: 3
  • Area: From 48 / 517 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Direct dial telephone

Fairmont Gold View Room 2 Queen (Non Smoking)

  • Max. number of persons: 4
  • Area: From 52 / 560 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Direct dial telephone
Rooms

Our restaurants and bars

Little Miss India

Type of cuisine: Indian

Vibrant, fun and eclectic. Little Miss India is the perfect place to savor a selection of delectable sharing style dishes with family and friends. Little Miss India will whisk you away on a fascinating journey of Indian flavors.

Menu (PDF)

Mashrabiya Lounge

Type of cuisine: Cafe

Set against the backdrop of contemporary arabesque design, and overlooking the Arabian Gulf, this classic lounge features an extensive al fresco terraces, and a full range of delectable offerings such as pastries and savory treats and teas.

Menu (PDF)

The Chef's Palette

Type of cuisine: International

An immersive, interactive cooking experience for diners of all ages; brush up on your existing culinary skills or discover a new favourite cuisine.

FLOW KITCHEN

Type of cuisine: International

Flow Kitchen presents innovative culinary classics from around the globe for day to night dining in a relaxed beach-facing location with panoramic views of the Arabian Gulf. The daily changing daily buffet offers dishes to suit every palate.

Menu (PDF)

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SEAGRILL BISTRO

Type of cuisine: Mediterranean

A celebration of modern European cuisine, enjoy contemporary, market-fresh favourites infused with Mediterranean influences, complemented by stunning views of the Dubai Marina skyline.

Menu (PDF)

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FREVO

Type of cuisine: Barbecue

An authentic taste of traditional Brazilian cuisine where churrascaria-style dining is all about sharing good food and good conversation

Menu (PDF)

Dinner

19:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DELICACY

Type of cuisine: Cafe

Hand-crafted pâtisserie and baked goods to take away or a coffee or hot chocolate to enjoy on the go.

Lunch

07:00 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

07:00 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE CIGAR ROOM

Non contractual photo

Step into a world redolent with the aroma of fine malts and exceptional cigars; where polished wooden floors and a flame-lit back wall are softened by a choice of comfy leather sofas, and our resident cigar sommelier is on hand for perfect pairing.

MASHRABIYA LOUNGE

Non contractual photo

Set against the backdrop of contemporary arabesque design, and overlooking the Arabian Gulf, this classic lounge features an extensive al fresco terraces, and a full range of delectable offerings such as pastries and savory treats and teas.

Our guest reviews for
Fairmont The Palm

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

7,031 reviews

Perfection

Customer review rating 4.6/5

Culturevulture Couples - 30/03/2020 Confirmed reviews ALL

Having travelled for our anniversary to dubai just before the current pandemic got worse. Our trip entailed a few day stay at downtown following which we spent the remaining period at fairmont palm. Upon arrival and tgroughout our stay the staff were very courteous, very approachable, very helpful. Excellent clean facilities, great for families and couples alike. The location is great to explore the palm and nearby attractions, like medina jumeirah souk, the marina, miracle gardens, global food village. Also they have a small mall opposite called nakheel mall and a shuttle bus to both emirates mall and dubai mall. From dubai mall places like city walk or jumeriah beach are a short taxi ride away. Some of the onsite facilities include pool and sunbathing area for adults, seperate one for children, beach facing the palm, onsite spa, gym, and restaurants. The buffet restaurant was great at breakfast and lunch/dinner had variety of options daily, the other restaurants to try are "little miss india" the best curries in dubai. But our favourite of all was the "BA" restaurant, great romantic atmosphere, excellant food and ambience. We will definately use Fairmont hotels in the future.

Dear Naveed A., We very much appreciate your comments regarding your stay at the Fairmont The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, SHERIF AHMED DIRECTOR, FRONT OFFICE

Enjoyable Stay

Customer review rating 4.6/5

Graeme G. Couples - 29/03/2020 Confirmed reviews ALL

Despite our early arrival, we were allocated our room immediately and additionally given an upgrade. This was very much appreciated. The facilities both in the room and the hotel were excellent and we really appreciated the free shuttle bus service to the Dubai Mall. All the staff were attentive and extremely helpful and made for a very enjoyable stay.

Dear Graeme G., We very much appreciate your comments regarding your stay at the Fairmont The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SHERIF AHMED DIRECTOR, FRONT OFFICE
Customer review rating 4.6/5

Sandra T. Families - 28/03/2020 Confirmed reviews ALL

Had a fab time the staff are all really helpful nothing was too much trouble. Thankyou to the kitchen staff for helping out with the babies food. We really appreciated this. The only negative comment was the location of the room I don’t think it is a good idea to put families with babies at the front of the hotel it got a little noisy at times with the traffic We will definitely be returning to this hotel the food was amazing. Thank you for a wonderful holiday.

Dear Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, SHERIF AHMED DIRECTOR, FRONT OFFICE

Experts in relaxation

Customer review rating 4.6/5

J. C. Families - 24/03/2020 Confirmed reviews ALL

For our family was a very relaxing time

Dear C. J., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, SHERIF AHMED DIRECTOR, FRONT OFFICE

Understanding we would have to wait for our room, we were delightfully upgraded. Thank you.

Customer review rating 4.6/5

Scott A. W. Couples - 23/03/2020 Confirmed reviews ALL

Wonderful

Dear Scott W., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, Olga Nianchuk Assistant Front Office Manager

alles prima

Customer review rating 4.6/5

Th Couples - 22/03/2020 Confirmed reviews ALL

perfect hospitality

Dear Timm H., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, Olga Nianchuk Assistant Front Office Manager

Brilliant pool for young children

Customer review rating 4.6/5

Anonymous Families - 21/03/2020 Confirmed reviews ALL

Wonderful staycation with the family. The children’s pool was ideal for our young toddler. We dined at four of the outlets and the pool and the food quality and service was great all round. I had minimal interaction with other parts of the hotel although all staff were extremely helpful and polite. Hats off to all!

Dear Shaun P., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, Olga Nianchuk Assistant Front Office Manager

Excellent, child friendly stay

Customer review rating 4.6/5

Gary B. Families - 21/03/2020 Confirmed reviews ALL

Excellent from start to finish, we have a 16 month old son and he as were we so well looked after. Thank you.

Dear Gary Michael B., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, Olga Nianchuk Assistant Front Office Manager

Well located, on the beach and walking distance to the mall

Customer review rating 4.6/5

Clementina K. Families - 21/03/2020 Confirmed reviews ALL

We had a wonderful stay, we loved the room with the sea view. 2 Queens beds suitable for 2 adults and 2 kids. Nice restaurants to choose from and walking distance from Nakheel Mall and Golden Mile Galeria.

Dear Clementina K., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, Olga Nianchuk Assistant Front Office Manager

Great facilities.

Customer review rating 4.6/5

Anonymous Friends - 21/03/2020 Confirmed reviews ALL

Lovely hotel and staff. I would have liked a few more little welcoming things - ie. Some biscuits or fruit avaliable. I would have like to see the hotel offer more tours or options - like how do you look around the palm? We stayed on it but never got to see and look around it. The pool also closed way to early - 6 pm. Most other places in UAE close at 11pm. No time to swim if I have been out sight seeing for the day. Breakfast was way too expensive, and the check in people made it sound like that was the only option. No one mentioned the other lounges had breakfast options too- we found out on the last day. Too late

Dear Rebecca H., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, Olga Nianchuk Assistant Front Office Manager

Great Hotel, with super expensive facilities

Customer review rating 4.6/5

Matt D. Families - 21/03/2020 Confirmed reviews ALL

The hotel and location is excellent, staff are friendly and very attentive. The issue is the cost of food and drinks, to say its expensive is an understatement. It's a shame that hotels in Dubai feel the need to male things so expensive.

Dear Matt D., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, Olga Nianchuk Assistant Front Office Manager

Exceptional

Customer review rating 4.6/5

Gary T. Couples - 19/03/2020 Confirmed reviews ALL

From start to finish everything was just perfect :-)

Dear Gary T., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, Olga Nianchuk Assistant Front Office Manager

Quality thru and thru

Customer review rating 4.6/5

Adrian E. Couples - 19/03/2020 Confirmed reviews ALL

Stayed in Fairmont Gold , GOLD the word for it great.

Dear Adrian E., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, Olga Nianchuk Assistant Front Office Manager

comfy and happy place to stay

Customer review rating 4.6/5

Bruno Couples - 19/03/2020 Confirmed reviews ALL

Both my wife and I were extremely happy with everything on offer to us during our stay. Staff were wonderful and very helpful especially the lady at the event booking counter. I think her name was Amari. The only thing I would have concern about was sharing the driveway with the cars when going down to the road.

Dear Bruno S., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, Olga Nianchuk Assistant Front Office Manager

Excellent stay

Customer review rating 4.6/5

Marie-claude P. Families - 19/03/2020 Confirmed reviews ALL

My daughter and I had a wonderful stay with you. The room was great with the perfect view. Waking up each morning and going to bed at night with such beautiful views was simply perfect. Everything was excellent and everyone was friendly, couldn't do enough for us and it was a pleasure to be surrounded by such dedicated staff. We would like to thank Jude who served us at breakfast for everything, friendliness, efficiency, courtesy and attention to detail as and the life-guard we saw everyday on the beach. I cannot remember his name but please thank him: he is from Sri Lanka, his name begins with D...something like Dachika?? Thank you to everyone. We will no doubt stay with you again when next in Dubai. The location is brilliant as well. I will review the Fairmont on TripAdvisor as I always do.

Dear Marie Claude Parnell K., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, Olga Nianchuk Assistant Front Office Manager

Great stay

Customer review rating 4.6/5

Kevin Families - 19/03/2020 Confirmed reviews ALL

loved the stay and the room that was provided was great

Dear Kevin M., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, Olga Nianchuk Assistant Front Office Manager

Nice hotel with pleasant staff

Customer review rating 4.6/5

Miriam Families - 19/03/2020 Confirmed reviews ALL

We had very nice time Beach was operational which was great The hotel has many great restaurants so we really enjoyed every night Great for kids just missing indoor kids corner. The falcon club did not satisfy my needs as i did not want to leave my child there alone. Simple kids zone would be great, where kids can draw and play. Normally all hotels have it so I really missed that Otherwise very much recommended

Dear Miriam T., We very much appreciate your comments regarding your stay at the Fairmont The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olga Nianchuk Assistant Front Office Manager

Great Location

Customer review rating 4.6/5

Hamish P. Families - 17/03/2020 Confirmed reviews ALL

As expected from a Fairmont - easy check in - good room - great service.

Dear Hamish Myles P., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, Olga Nianchuk Assistant Front Office Manager

Great hotel

Customer review rating 4.6/5

Mike Business - 17/03/2020 Confirmed reviews ALL

Perfect from start to finish

Dear Michael L., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, Olga Nianchuk Assistant Front Office Manager

BOTH LOCATION AND GOOD STAY

Customer review rating 4.6/5

Sultan M. Friends - 17/03/2020 Confirmed reviews ALL

ALWAYS STAY AT FAIRMONT PALM SERVICE IS FIRST CLASS FROM BELL BOYS TO RESTURANT STAFF

Dear Sultan M., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, Olga Nianchuk Assistant Front Office Manager
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