Fairmont The Palm

Fairmont The Palm 5 stars

Customer review rating (ALL Rating) 4.4/5 2,638 reviews

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Hotel extras

  • Access to 8 heated swimming pools and a beautiful private beach

  • A collection of 12 restaurants serving cuisines from all over the world

  • Fairmont Falcons Kids Club for all children aged 18 months to 16 years old

  • Minutes away from Nakheel Mall and The View obvervatory

  • Minutes away from Aquaventure water park and The Pointe

ALLSAFE approved hotel

Hotel location

Fairmont The Palm

Palm Jumeirah
72413 DUBAI
United Arab Emirates

GPS:25.1101522, 55.1388451

Telephone +971 4 457 3388

Fax +971 4 457 3399

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Easily accessible from Dubai International Airport or the city center, Fairmont The Palm is the ideal venue for impressive corporate and private events. Choose from eight flexible event spaces, many with natural lighting and incredible Dubai Marina views. The largest venue is the Palm Ballroom, with space for up to 500 people. Alternatively, ask our dedicated planning team about spectacular al fresco events (from business receptions to society weddings) in the Palm Courtyard or Seaview Garden. Eight versatile rooms almost all flooded with natural light include a ballroom that can accommodate upwards to 700 guests and outdoor venues including a courtyard and sea facing terraces all with comprehensive audio visual technology.

Room descriptions and layouts

16 

meeting rooms

From 1 to 500 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our accommodation(s)

Opulent furnishings in rich metallic shades, a private balcony and a magnificent marble bathroom. These are the luxuries you can expect from each of the 391 rooms and suites at our 5-star Palm Jumeirah Dubai hotel. Ask about connecting rooms for families.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,638 reviews

TripAdvisor Rating  4.5/5  10,028 reviews

Lynsay and Ruby

TripAdvisor rating 5.0/5

396lynsays Families - TripAdvisor review

Had a fantastic stay at fairmont the palm .. food lovely hotel fab …staff great … special thanks to Shubham the housekeeper he is the best … nothing was a problem .. thank you all hope to be back one day xx

Ms

TripAdvisor rating 5.0/5

kseeley71 Solo travel - TripAdvisor review

I stayed at Fairmont The Palm for 2 nights for my transit back to Australia. I opted to upgrade for the Fairmont Gold lounge access which is well worth the money. My waiters were Vaibhav,Gilbert and Allen they provided excellent service with a very happy demeanour 10/10 I highly recommend the Fairmont and Fairmont Gold.

A A L R

TripAdvisor rating 5.0/5

steveY4043EB Families - TripAdvisor review

Stayed at the Fairmont the palm for 6 nts … Hotel amazing food lovely and staff so very helpful … Shubham from housekeeping first class .. Thankyou Shubham and all staff for making our holiday unforgettable xx

Disappointing

TripAdvisor rating 3.0/5

Shami_VT Families - TripAdvisor review

Fairmont Palm. Where do i start? Let’s start with the positives: - Room service to clean the room were amazing, friendly staff and actually clean to a perfect standard. - Staff: Friendly, Kind. Honestly thanks to 80% of the staff here that we had a good experience for example, waiters, room service and pool staff. Negatives: I’ve been to many hotels in Dubai, and the reason i don’t write reviews is because they’ve been amazing. However, fairmont, you have let us down. - Welcome: i was emailed and told: “ you may use our early arrival lounge, where light snacks and refreshments are available with our compliments from 8:00am to 3:00pm.” < we were there at 10am and there were no snacks or refreshments to be seen, no one even asked if we needed anything? Where is your 5* service? - This is meant to be a family hotel, a hotel where they ask if your child needs anything, are we okay? My child is 8 months but not once have they asked if we’re okay or if we need anything. - Pool staff: you have 4 large pools with approx only 2 staff running around trying to serve everyone. Unfair on them and bad service this is. I feel sorry for them to be honest. Due to lack of pool staff, you’ll see so many crows around the food and they won’t leave due to food being around the pool and not being picked up to throw in the bin. This is meant to be a 5* hotel, it’s not, it’s more of a 3/4* hotel. Oh if you’re travelling with a baby, or a young one do not bother asking for a cot. It’s atrocious! They were so outdated and it was sooooooo low to the ground (the little bed) that you’re just like forget it. I’m not even exaggerating i wish i took a picture but i couldn’t even bare to have it in the room i sent it back straight away. We made friends in the hotel, one group have been coming to this hotel since it was opened, however, even they mentioned the service has completely gone down and wouldn’t come back here. I wouldn’t come here again sadly, you really need to up your service.

Fairmont The Palm

TripAdvisor rating 5.0/5

sonamzafar26 Couples - TripAdvisor review

The staff were amazing, John and all other colleagues provided us with excellent service. Would definitely recommend this hotel. The views are amazing and the hotel location is perfect. There was also a free shuttle bus that takes you to Dubai Mall and to The Mall of Emirates. Dinner at Little Miss India was superb, extravagant atmosphere.

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Other web-users rate our hotel

  • 933 reviews 9.2/10 Location
  • 1,453 reviews 7.1/10 Room
  • 1,979 reviews 8.2/10 Service
  • 50 reviews 3.9/10 WiFi
  • 815 reviews 7.7/10 Food
  • 558 reviews 7.7/10 Pool
  • 539 reviews 7.7/10 Breakfast
  • 530 reviews 6/10 Cleanliness

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