Hotel - Fairmont Makati
Fairmont Hotel Fairmont Hotel

Fairmont Makati

4.5/5 2,418 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Beauty salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna (Paying)
  • Babysitting on request

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Fairmont Makati requires a non-refundable deposit on the night of December 31st, 2019 for any stays inclusive of this date. This will override any policies mentioned below. Please contact the hotel for further information.

Hotel location

Your meetings and events

Fairmont Makati luxury hotel features over 1,700 m² of versatile meeting and function space, including a 859 m² ballroom accommodating up to 600 diners. Additional meeting rooms for 30 to 40 guests are also available.

Fairmont Makati Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SAMPIRO 53 m2 3 m 30 14 22 18 30
BUENAVISTA 55 m2 3 m 30 14 22 18 30
NAMAYAN 63 m2 3 m 45 20 22 27 40
BALLROOM 1 290 m2 6 m 285 57 76 144 240
BALLROOM 2 569 m2 6 m 635 99 100 300 480
THE BALLROOM 1 AND 2 859 m2 6 m 1010 99 100 477 720
    • Screen
    • Flipchart
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Experience the ultimate in luxury and comfort. Each sophisticated guest room offers floor-to-ceiling glass windows overlooking the city, plush bedding, elegant bathrooms, and thoughtful amenities that make every stay truly memorable.

  • 280 rooms
  • 4 rooms for people with reduced mobility
  • 21 connecting rooms
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Direct dial telephone
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.6/5 ALL Rating 6,462 reviews

Our guest reviews for
Fairmont Makati

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 2,418 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Business - 12/02/2020 Confirmed reviews ALL
« Good stay but poor check-out service »

I asked for a soft-copy of the hotel bill by email which never came. After requesting for it and providing the period of stay and room number, I was given the hotel bill of another of your guests. It's completely unacceptable service for a hotel of your standing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., Thank you for taking the time to complete our hotel survey following your stay in our hotel. At Fairmont Makati, we all take great pride in providing our guests with the highest standards of service, therefore we are sorry to learn that we failed to meet your expectations ; please accept our sincerest apologies for the inconvenience you have been caused and rest assured this will be shared to the Front Office Leaders for appropriate action. Once again, please accept our sincerest apologies and we hope to have the opportunity to warmly welcome you again in the near future. In the meantime, should we be of any assistance , please do not hesitate to contact me directly Yours sincerely, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Roland Families - 12/02/2020 Confirmed reviews ALL
« Great Location »

This hotel has a great location for doing your shopping and dining out. The staff were excellent and accommodating. It was just like a home away from home for our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Johnson A. Business - 12/02/2020 Confirmed reviews ALL
« Well Located, Good Stay, CLean, Excellent Customer Service »

Well Located, Good Stay, CLean, Excellent Customer Service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Anonymous Families - 11/02/2020 Confirmed reviews ALL
« Good loction/ Good service »

We appreciate the birthday cake and card for our son. The staff (from valet, concierge, reception, cleaners) were consistent in showing courtesy and in greeting the guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. E., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Likewise, your kind compliments with our staff will be shared with them accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Bong N. J. Families - 11/02/2020 Confirmed reviews ALL
« Well rested stay! »

Great place and nice and friendly staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Likewise, your kind compliments to Red will be shared with him accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Mary A. M. Couples - 11/02/2020 Confirmed reviews ALL
« Great staff, great location, awesome breakfast at the Spectrum, love the lobby »

We had a great stay. We’ll be back!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Marhwil A. Families - 11/02/2020 Confirmed reviews ALL
« Well located »

Satisfying, need improvement on Bf service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. Your comments in our hotel is appreciated as we endeavor to perfect our service standards. Having said that, please accept our most sincere apologies for the inconvenience you have been caused. I have informed our Housekeeping, Maintenance and our Food and Beverage Service for appropriate action. We appreciate that you took the time to let us know of your experience and we hope you will accord us the privilege to welcome you back in the next opportunity. In the meantime, should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Ankit K. Business - 11/02/2020 Confirmed reviews ALL
« Good stay »

Hospitality was really very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. k., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Anonymous Families - 10/02/2020 Confirmed reviews ALL
« ok »

good service old looking clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. However, saddened to learn of your feedback reference to our room. Kindly be informed that we have taken note of your feedback and this will be considered in our future refurbishment. Thank you once again for sharing your experience and we hope you will accord us the privilege to welcome you back in the next opportunity. In the meantime, should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Nica Business - 10/02/2020 Confirmed reviews ALL

It was a good stay. As a frequent customer to Fairmont Makati, nothing extraordinary with previous ones. Additionally, the change in my membership was not recognized at the time of request for late check-out and was initially declined.

Fairmont -. R. M. U. M. A. K. Solo - 08/02/2020 Confirmed reviews ALL
« Epic Excellent Immortal Memorable Stay »

100 Nights sounded long during reservation. But now that I’m having so much fun 100 Nights feels too brief and too short. Wish I could stay forever! Comfort, Luxury and Convenience Galore! Fairmont Forever!

Arri Solo - 08/02/2020 Confirmed reviews ALL
« I have a good stay »

the room is spacious and clean and the stuff are accommodating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay however saddened to learn that you wait for your room. Please accept our sincerest apologies for the inconvenience you been caused. Rest assured this will be shared to the department leaders for appropriate action. We appreciate that you took the time to let us know of your experience, we hope you will accord us the privilege to welcome you back in the next opportunity. In the meantime, should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Anonymous Couples - 07/02/2020 Confirmed reviews ALL
« Great location »

We had a great stay at Fairmont Makati, very well located, about a 20-minute ride from the airport. Very smooth check-in and room upgrade. The beds were so comfy and the in-room food was delicious. I also used the gym, the equipment is brand new and the staff very professional and helpful. Good breakfast and tasty wine at the gold lounge. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Eduard I. F. Couples - 07/02/2020 Confirmed reviews ALL
« Perfect hotel for first timers »

Great location and nice hotel. It has universal power points, which came in handy first arriving in Manila. Hotel room didn’t have a view and room service is a bit expensive for us but would definitely stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings and feedback for improvement from our valued guest. Having said that, we have taken note of your room preference with a view, rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. In the meantime, should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Rolando C. Couples - 07/02/2020 Confirmed reviews ALL
« Best Hotel in Manila »

This was my 3rd time staying here and I come back for the 5 star attentive, personalized service every time. From the front desk at check in, to Jim the bellman and from the door staff as well every time we entered the property.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Likewise, your kind compliments with Jim will be shared with him accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. In the meantime, should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Tony Couples - 07/02/2020 Confirmed reviews ALL
« great location great rooms and service ,a bit expensive »

we had a great time for 7 days wanted to extend for 1 more day and the price went up more than a 100 dollars

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings and feedback for improvement. Having said that, kindly be informed that we offer a very competitive rates amongst Makati hotels and we are sorry should you find our rates higher that the rates that you previously booked. May I know if the rates that you found was directly from the hotel or was the rate from a different website? In the meantime, should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

David C. Business - 07/02/2020 Confirmed reviews ALL
« Great hospitality »

Right from the moment we walked in the reception was lovely and we were treated with alot of respect and care. All of the staff were very friendly, especially the lovely waiters and waitresses in the spectrum restaurant. The buffet for breakfast was amazing with so much choice. We (my work colleauge and I) were always greated with a lovely smile and referenced as Mr C.. Rooms were clean and tidy and the service was great. Some of the prices were a little high (laundry, dinner buffet) My only criticism was when I asked to organise a car to take me to the airport, as the concierge was not entirely sure what to do and needed some help to book. However my driver was fantastic which was great in the end.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings and feedback for improvement from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Anonymous Couples - 07/02/2020 Confirmed reviews ALL
« Very good hotel »

Friendly staff , clean , good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Lily Couples - 07/02/2020 Confirmed reviews ALL
« Excellent location, best beddings, great staff, very clean »

I would rate it higher if on our second night we didn’t have to hear the music from an ongoing party above us- we had to catch an early flight out and checked out at 5:30 and the music kept us up later than we wanted...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay however saddened to learn that you were disturbed by the music coming from our ballroom event. Please accept our most sincere apologies for the inconvenience you have been caused, rest assured your feedback will be shared to the department leaders for appropriate action. We hope the incident will not prevent you from staying with us again and we wish to welcome you back in the next opportunity. In the meantime, should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Iris B. Business - 06/02/2020 Confirmed reviews ALL
« Best hotel experience »

Staff are very courteous and professional. I would like to thank Ron the day manager and his staff who went above and beyond to make sure that I have an excellent experience. I really appreciate Ron’s costumer service. Truly the best hotel stay I have experienced. Very respectful, helpful and attentive staff. The hotel is gorgeous, rooms are very clean but what sets this property apart are the staff. They treat you so well!!! Food is amazing, lots of fresh fruits and vegetables. I love their Filipino dishes. Hotel is centrally located. I would highly recommend this hotel. I plan on staying here again when I come back with my family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Likewise, your kind compliments with our Duty Manager Ron will be shared with him accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

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