Hotel - Mercure Paris Gennevilliers Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Gennevilliers Hotel

4.1/5 664 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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The Mercure Paris Gennevilliers hotel will open in March 2018. The industrial-style decor with its sophisticated blend of style and modernity pays tribute to Gennevilliers' manufacturing heritage.

Hotel location

Companies and event centres nearby

Company

ALSO0.9 km / 0.56 mi EUROPE ASSISTANCE2.1 km / 1.3 mi UNIV PONTOISE1.5 km / 0.93 mi
CHEMETALL0.55 km / 0.34 mi THALES0.2 km / 0.12 mi UP0.5 km / 0.31 mi

Exhibition centre

PORTE MAILLOT17 km / 10.56 mi

Your meetings and events

Get down to some serious work in our 4 meeting rooms with natural light. We also have a small room available for private and informal meetings.Only the best connectivity and sound and image technology!4 rooms of 215, 462, 538 and 613 sq. ft. (20, 43, 50 and 57 m²) able to accommodate 5-50 people in several different room configurations.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
COSYWORK 20 m2 0 m 0 0 6 0 6
PARIS 42 m2 0 m 24 16 0 20 0
SEINE 57 m2 0 m 30 22 26 26 0
LEBON 62 m2 0 m 40 30 32 36 0
    • Screen
    • Video camera
    • Videoconferencing
    • Audio and video equipment
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The hotel Mercure Paris Gennevilliers has it all: free dedicated fiber-optic WIFI, safe, minibar, tea, coffee, biscuits, welcome products and a smile on arrival.Whether your stay is for business or pleasure, our beautiful new medium or large double or twin rooms for 1 or 4 people will appeal to all tastes. We can't offer an ocean view but the atmosphere in the bar is amazing.

  • 144 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Bouquet TV Canal+ and Canalsat
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Iron in room
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 ALL Rating 664 reviews

Our guest reviews for
Mercure Paris Gennevilliers Hotel

100% genuine reviews from our guests

Find out more
Nicolas K. Business - 30/11/2019 Confirmed reviews ALL
« Premium sleep »

Nice room, great mattress, cleaned rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICOLAS K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gennevilliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehdi Front office manager

Mhb Business - 27/11/2019 Confirmed reviews ALL
« Extremely Satisfied. Everything was what I expected. »

Check-in, cleaning of my room, breakfast, check-out were excellent. As Accor member, I was expecting to have a bottle of water in everyday in my room. I received after I asked. There was no CNN channel on TV. I did not have lunch and dinner but breakfast was very good for me. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M.HIKMET B., I sincerely thank you for your comment following your stay. My team and I are delighted to read that you had a pleasant stay at our hotel and that you enjoyed the quality of our services. Your feedback is very valuable to us and helps us improve, and we are very grateful. I remain at your disposal, Sincerely, Maryse Deputy Manager

Paul Families - 04/11/2019 Confirmed reviews ALL
« Great experience »

Great experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL Z., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gennevilliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehdi Front office manager

World4you Business - 25/10/2019 Confirmed reviews ALL
« Very friendly staff, good room, the location next to the company where I was for business activity »

The room was clean, breakfast ok, staff friendly, air conditioning worked well and adapted to the season. The menu for dinner and lunch was good but it must be diversified. A good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear OANA C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gennevilliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehdi Front office manager

Celine Business - 11/10/2019 Confirmed reviews ALL
« good service »

clean room, good restaurant and excellent welcome

Our hotel has responded to the review
Our hotel has responded to the review

Dear CELINE S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gennevilliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehdi Front office manager

Srikant Business - 11/10/2019 Confirmed reviews ALL
« Neat »

Nice clean rooms. Good food at the restaurant. Easy check in and check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SRIKANTAN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gennevilliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MEHDI Front office manager

Saj Families - 28/08/2019 Confirmed reviews ALL
« Mr »

Very nice and clean Hotel … It was nice to stay with Family. Breakfast was good as well.

Alie Business - 25/08/2019 Confirmed reviews ALL
« Rooms Clean and Nice - Breakfast not worth it »

For Paris and price per night- Rooms are good - but for €17 the breakfast does not have variety as other Mercure hotels

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALIASGAR E., We appreciate your comments regarding your stay at the Hôtel Mercure Paris Gennevilliers. It is always a pleasure to receive positive feedback. We are reaIly sorry that the breakfast was not at the level you wished. we' ll do our best in order to improve and also will share your comments with our team. I am sure that this feedback will serve to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mrs V. Business - 27/06/2019 Confirmed reviews ALL
« Good busness hotel, but absolute chaotic restaurant; understaffed, same menu and often dishes are sold out »

Hotel good as always; Friendly and English speaking staff at the reception The restaurant was (again) understaffed, it took 45 minutes to get a table at 21.30 because there were many customers who were not guests. When I finally got table several things of the menu were sold out. Breakfast worked better.

Monika Families - 24/06/2019 Confirmed reviews ALL
« Good but could be better »

Nice hotel but the Service could be better. After 23 it is difficult to find the entrance to the hotel, the gate was closed. No receltionist. Staff at the retaudant do not clean tables at all. Receptionist do not know anything about the neiberhoud even how to get to train station.

Andrew B. Business - 22/06/2019 Confirmed reviews ALL
« Really poor room service »

Room is basic but clean. Room service is dealt with by French-only speakers with no passion to provide good service. Avoid this hotel if you can.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gennevilliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We recognize that our personnel in the restaurant don't speak good English and we need to offer them more training on that issue . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nadege Deputy Manager

M. Business - 22/05/2019 Confirmed reviews ALL

Restaurant quality and services are not in line with the quality we can expect for the price requested. Breakfast quality remains poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHE M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gennevilliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We offer only fresh products in our restaurant . We recently decreased our price to 19€ for both starter + menu or menu + desert but we can't decrease deeper our prices . Also we change the menu every day . We take good note of your remarks, perhaps you would like more variety or the opportunity to take one but cheaper main starter, rather than a menu, things we might consider in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nadege MORBOIS Deputy Manager

B. G. Business - 22/05/2019 Confirmed reviews ALL
« Thales meeting. »

The restaurant has closed too early, that's the only negative point. The personnal of the reception was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear G. B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gennevilliers. I am sorry that your experience did not meet your expectations. Your feedback is very important to us and I am woondering if you arrived after 22:30 of if you arrived earlier and we refused you ? If you have time to answer me don't hesitate it will help us to manage the quality . Indeed , the restaurant is open from monday to thursday evening from 19:30 to 22:30 . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nadege MORBOIS Deputy Manager na…

Cc Families - 20/05/2019 Confirmed reviews ALL
« Excellent hotel but mosquitoes in Paris?!?!!!! »

Excellent welcome, lovely room, nice breakfast, but unfortunately there were mosquitoes in our room and so we have itchy bites to remind us of our stay there instead of simply being able to remember how nice the hotel and staff actually were.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHER A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gennevilliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I feel very sorry you had mosquitos in your room . I also feel surprised about it because it is for now the first time I hear about this . Never hesitate to call the reception in case of any probleme . For this time ,we might not have the solution ( except changing room ) but I will buy anti mosquito bomb in case it happen again. Thank you again for sharing your experience, and we hope to see you and your family again ! Sincerely, Nadege MORBOIS Deputy Manager

Nick R. Business - 16/05/2019 Confirmed reviews ALL
« Average »

Average

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICK R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gennevilliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I agree we still need to improve our breakfast service . We are currently looking for two new employee that we will accompany and train for more quality service. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thanks again for your feedback, and we hope to see you soon . Sincerely,

Anonymous Families - 22/04/2019 Confirmed reviews ALL

Very very good :)

Ro375 Business - 18/04/2019 Confirmed reviews ALL
« Great Bed and Nice Room Size »

I enjoyed the room's great and comfortable bed as well as a good room size. I also appreciate Mehdi KEFI, Chef de Reception, to reach out to me via email, and informing me that I forgot to take my cheese and macarons out from the fridge. Truly amazing service and hospitality.

Alie Business - 14/04/2019 Confirmed reviews ALL
« Best Breakfast in a Long TIme »

Although this is very subjective, I must say - I thoroughly enjoyed the Scrambled Eggs for Breakfast

H. Business - 11/04/2019 Confirmed reviews ALL
« Mercure »

Super service en super hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear H. HIRLAL, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gennevilliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thanks again, and we hope to see you soon !! Sincerely, Nadege MORBOIS Deputy Manager

Kristina Business - 21/03/2019 Confirmed reviews ALL
« Great »

It is so nice to stay in your hotel I really feel at home. The breafast area could be a bit better served between 7:30 - 8:00 the bowls and plates were more or less empthy.

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