WIFI/Internet AccessEnrich your trip with Genie Phone! Try our hotel smart concierge service phone which provides free international calls and data, lists of fine restaurants, tour sites information and so on, while you stay in our hotel.
Services in the hotel and nearby
Services and practical information
Paying-
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
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Parking
- Private indoor parking
- Public indoor parking
- Bus/coach parking area
- Valet parking
- Well-lit parking
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Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
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Services for children
- Children's Club for 0 to 3 years
- Children's Club for 3 to 6 years
- Childrens Club for 6 to 12 years
- 100% non-smoking hotel
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Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
- INCHEON
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Languages spoken at the hotel
- Chinese Mandarin
- English
- Japanese
- Korean
- Reception open 24 hours a day
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Early check-in/Late check-out
- Early Check-in (Paying)
- Late Check-out (Paying)
- Electric car recharging units
- Dry cleaning / Ironing
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Boutiques/shopping
- Cash machine
- Currency exchange
- Porter
- Concierge
Hotel location
238 Euljiro
Jung Gu
04561
seoul
korea, republic of
- DONGDAEMUN H&C PARK STATION : LINE 2 4 5, EXIT 12
- GIMPO INT AIRPORT At 29.48km / 18.32 miles
- INCHEON At 68km / 42.25 miles - Shuttle paying
- DONGDAEMUN DDP STA At 0.4km / 0.25 miles
- SEOUL STATION At 5.5km / 3.42 miles
GPS : 37.566388, 127.004313
Companies and event centres nearby
Company
Exhibition and convention centre
Your meetings and events
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| MEETING ROOM 1 | 0 m2 | 2 m | 0 | 0 | 10 | 0 | 0 |
| MEETING ROOM 2 | 0 m2 | 2 m | 0 | 0 | 12 | 0 | 0 |
| MEETING ROOM 3 | 0 m2 | 2 m | 0 | 0 | 8 | 0 | 0 |
| GRAND BALLROOM | 330 m2 | 3 m | 400 | 0 | 200 | 250 | 280 |
Our rooms
Enjoy work and quietness. Our superior room mixes modern decor, ergonomic comfort and high end facilities: 1 Queen bed with ensuite shower, large work area, 55" LED TV, WiFi, minibar, hair dryer, iron, safe. Up to 2 adults and 1 child.Choose comfort and space for short-term and extended stay. The modern, spacious Residence room features a comfortable bed with en-suite bath/shower, work area, 55" TV, WiFi, washer, dryer and kitchen facilities. Up to 2 adults and 1 child.
Suite
An unforgettable experience! Large, well-designed, the suite includes a separate lounge and a bathroom. It offers unbeatable facilities: Access to Executive Lounge, Fitness Centre and Sauna.
Executive Floor
A unique experience combining relaxation and focus. The executive room treats you like a VIP: Shower, work area, 55" LED TV, WIFI, exclusive access to Executive Lounge, fitness and sauna.
- 523 rooms
- 100% non-smoking hotel
- 3 rooms for people with reduced mobility
- 16 connecting rooms
- Extra bed in room for child
Our restaurants and bars
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The premium All Day Dining restaurant, Food Exchange, features a wide variety of Korean, Japanese, Chinese, Western and American favourites. With a comfortable atmosphere and modern interior, it is an ideal venue for business and social events.
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Our Gourmet Bar at the lobby features a variety of coffee and tea selections, French inspired cocktails as well as other beverages along with various dessert and light snacks.
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Roof Top Bar features an outdoor pool side bar and a stylish lounge with contemporary design
Our guest reviews for
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
100% genuine reviews from our guests
Find out more
Dear Hideya K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noah Kim Duty Manager
Dear Ruby Jessica M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noah kim Duty Manager
Dear Ravi S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front office Supervisor Aiden Kim
Dear Bingmei k., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noah Kim Duty Manager
Dear Joyce Chee Yen T., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noah Kim Duty Manager
Dear Hong Yee L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn
Dear Zarimae S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front office Supervisor Aiden Kim
Dear Raveewan J., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore, we will train to work our employee more effectively and efficiently to provide smooth and better quality of service at the front desk. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noah Kim Duty Manager
Dear Ka Ying K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore, we will definately deliery your sincere comments regarding housekeeping department, make sure we provide same quality of service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noah Kim Duty Manager
Dear Lau Zhen w., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noah Kim Duty Manager
Dear Ka Yee Grace H., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns regarding fan issue, and it is our hope that you will give us the opportunity to better serve you in the near future. Furthermore, we will definately inform related department to check and make sure the room maintain a good condition at all the time. Thank you very much for sharing your experience one more time and looking forward to see you again in near future. Sincerely, Noah Kim Duty Manager
친애하는 고객님께, 먼저, 저희 노보텔 앰배서더 서울 동대문 호텔 & 레지던스를 방문해 주시고 이용 소감을 공유해 주셔서 감사드립니다. 소중한 걸음으로 찾아 주신 저희 호텔에서 편안하고 쾌적한 시간이 되셨다니 큰 보람을 느낍니다. 특히 직원 서비스에 긍정적인 의견을 주셔서 대단히 감사드립니다. 노보텔을 찾아 주시는 모든 고객님께 최적의 휴식처가 될 수 있도록 최선을 다하는 저희 모든 직원에게 고객님의 칭찬은 큰 힘이 될 것입니다. 또한 키즈존 이용에 대해 제안 주신 부분은 관련 부서와 검토하여 개선하도록 하겠습니다. 더 나은 호텔 발전을 위해 주신 의견에 깊이 감사드립니다. 앞으로도 지속적인 관심과 애정 부탁드리며, 가까운 시일 내에 더 발전된 서비스로 다시 인사드릴 수 있기를 희망합니다. 고객님의 가정에 평안과 건강이 늘 함께 하시길 기원합니다. 대단히 감사합니다. 조민숙 배상 General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences
Dear Lin Yin O., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn
Dear valued guest, Warmest greeting from Novotel Ambassador Seoul Dongdaemun Hotels & Residences. On behalf of the management and staff in Novotel Ambassador Seoul Dongdaemun Hotels & Residences, we appreciate your positive comments regarding your experience during your stay. We are happy to know how much you enjoyed your stay at Novotel. In case of room cleaning, we will do focus on training all staff to meet our high quality standard. We are sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Once again, thank you for sharing your positive review and we look forward to welcoming you back in the future and hope your next visit will be more pleasant than previous one. Thank you. Best regards, Min-Sook Cho General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences
Dear SzuHua C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noah Kim Duty Manager
Dear Mr. S., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gina Oh Front Office Manager
Dear Ying Sing W., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore, we will try to have more flexibility on all of our customers request. We normally do if we are on a low occupancy as you know. Anyway, thank you so much your sincere comments and we will definately provide better quality of service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noah Kim Duty Manager
Dear Bee Bee N., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore, thank you so much for your compliments regarind Concierge department, this will encourage them to privde better quality of service as well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noah Kim Duty Manager
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate