Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Novotel Ambassador Seoul Dongdaemun Hotels & Residences 5 stars

Customer review rating (ALL Rating) 4.6/5 1,342 reviews

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Description

Hotel extras

  • Central Seoul location, just a few minutes walk from subway station

  • 331 guest rooms and 192 residences with connecting rooms available

  • 1 restaurant and 3 bars including a stunning rooftop bar

  • Enjoy the outdoor infinity pool, Indoor swimming pool, fitness area & sauna during your stay

  • Kids zone is open between 8am and 8pm (Closed the first Monday of every month)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

238 Euljiro, Jung Gu
04561 SEOUL
South Korea

Telephone +82 2-3425-8000

Fax +82 2-3425-8001

  • DONGDAEMUN H&C PARK STATION:  LINE 2 4 5 EXIT 12

  • By plane

    GIMPO INT AIRPORT At 29km / 18 miles

  • By plane

    INCHEON At 68km / 42 miles - Shuttle paying

  • By train

    DONGDAEMUN DDP STA At 0km / 0 miles

  • By train

    SEOUL STATION At 5km / 3 miles

GPS:37.566388, 127.004313

Companies

  • AREVA KOREA 3 km / 1 mi
  • BASF 3 km / 1 mi
  • BMW KOREA 3 km / 1 mi
  • BOEHRINGR INGEKHEM 3 km / 1 mi
  • CJ 1 km / 0 mi
  • HUAWEI 3 km / 1 mi
  • MARUBENI 1 km / 0 mi
  • MH POWER SYSTEMS 1 km / 0 mi
  • MITSUI 1 km / 0 mi
  • NOVARTIS 3 km / 1 mi
  • PFIZAR 3 km / 1 mi
  • SK E&C 3 km / 1 mi
  • SPECIALIZED KOREA 3 km / 1 mi
  • SSANGYONG CEMENT 1 km / 0 mi
  • VOLVO KOREA 3 km / 1 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

The contemporary Novotel Ambassador Seoul Dongdaemun Hotel offers meeting spaces for an intimate board meeting to a residential event of up to 400 delegates. Whatever type of meeting you are organizing, you can optimise the chances of its success by benefiting from the Novotel network. Our Grand ballroom are proven to be an incredible venue, perfect for social functions, weddings, family events, corporate events, dinners, and product launches. Our years of experience have let us build a great expertise in meeting organization.

Room descriptions and layouts

4 

meeting rooms

From 1 to 300 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. All our rooms feature large work area, 55" LED TV, WiFi, hair dryer, iron, tea and coffee making facilities, safe and fridge. Looking to book an extended stay in Seoul? Book our Studio or Residence room which features washer, dryer and kitchen facilities. Planning a romantic getaway? Stay at Premier Suite which will create an unforgettable experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,342 reviews

TripAdvisor Rating  4.5/5  494 reviews

Certificate of excellence 2022

Nice hotel

Customer review rating 4.0/5

Glen Business - Confirmed reviews ALL

Nice hotel, but the elevators are unbelievably slow.

Dear Glen F., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Desk

Very nice staff

Customer review rating 4.0/5

Floris Business - Confirmed reviews ALL

I was warmly welcomed by the staff although i tested positive for covid and had to stay somewhere. The hotel and staff had a good policy in place for me to complete my quarantine and all was well managed. Most important was the feel of compassion and support. Well done team!

Dear Floris V., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty manager Aiden Kim

Well-located

Customer review rating 4.0/5

T. Families - Confirmed reviews ALL

Stay was good, room was big and clean. The hotel was clean except for the air-con in the bedroom. It was not ventilating well and no cool air was coming out. The temperature controller did not work. We were able to adjust to the set temperature but the temperature was not able to decrease at all. Had to open the window to let cool outside air to come in.

Dear Widdy Haryanti T., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duty manager Aiden Kim

comfortable, kind staffs

Customer review rating 5.0/5

Sue Families - Confirmed reviews ALL

fabulous, excellent customer services, thank you Lilly :)

Dear Seon Hwa Y., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Hur Duty Manager

not good stay

Customer review rating 3.5/5

Min S. P. Couples - Confirmed reviews ALL

bad smell of towel, wellcome gift was not prepared until I asked it just before check out

P. Min Seok님께, Novotel Ambassador Seoul Dongdaemun Hotels & Residences 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 이번 투숙에 전반적으로 고객님의 기대에 미치지 못하고 환영 선물 사전 미 준비와 타올 문제 등으로 불편을 겪으신 부분에 대해 다시 한번 진심으로 사과의 말씀을 드립니다. 바쁘신 가운데 정성스럽게 남겨주신 각 부분의 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 호텔 서비스를 개선하는 데 매우 소중하게 사용될 것입니다. 특히 별도로 말씀해주신 부분은 유관 부서에 전달하고 공유하여 개선에 반영될 수 있도록 최선을 다하겠습니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. 당직 지배인 허성환 배상

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