Adagio Premium The Palm

Adagio Premium The Palm 4 stars

Customer review rating (ALL Rating) 4.6/5 530 reviews

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Hotel extras

  • Chill and take a dip on our private beach at Palm West Beach, a 1.6 km walkable promenade.

  • Catch the sun on our outdoor rooftop pool offering stunning views of Dubai's Skyline.

  • Be at ease in the fully equipped, serviced apartments with kitchen and laundry facilities.

  • Park in our private indoor parking and grab a healthy bite at Fixie, our community cafe.

  • We know you love surfing the web, that is why we have super-fast, free WIFI and best coffee.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Adagio Premium The Palm

Palm Jumeirah West Beach
10223 Dubai
United Arab Emirates

GPS:25.10863068236342, 55.14308876905126

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast

Fixie

Indulge in a healthy yet urban experience at Fixie Coffee Shop, our All Day Dining Restaurant, designed in an industrial, contemporary style, meant to attract not only hotel guests but residents and tourists alike. Park your ride and grab a bite.

Our accommodation(s)

All of our 163 light flooded studio and one bedroom apartments are ready to live in, offering fully equipped kitchens, laundry facilities, a modern living space and stylish bathrooms, high speed internet access, 49' smart LED TV's and private beach access

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  530 reviews

Great location

Customer review rating 3.5/5

Amie Families - Confirmed reviews ALL

I loved the location of our hotel, however for the price I paid I wasn’t 100% satisfied with my stay. The room wasn’t clean to a high standard, there was a mark on the floor and by the sink and the floor didn’t feel clean. I requested milk to have with my tea and was charged 22AED. I reported a leak under the sink at 11am and requested the room to be cleaned whilst we went out, when we came back at 16:00, the leak had not been addressed and the room was not cleaned, I was then told they could come back at 19:30, which they did. I just feel that for the money I paid I would have expected a higher standard of service and hospitality which I didn’t.

Modern hotel close to the beach

Customer review rating 5.0/5

Thomas Solo - Confirmed reviews ALL

The Hotel is just 50m next to the beach. Modern furnished room with balcony, kitchen and bath all well. Staff always helpful and friendly. Overall good value for the price.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, …………………………………………. Jue Thet Front Office Manager Mobile: +971 (0) 54… Palm Jumeirah West Beach, Dubai, UAE www.adagio-city.com | all.com

Customer review rating 3.5/5

Karel B. Business - Confirmed reviews ALL

The staff could do with some more training

Dear Karel Eduard B., We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jue Thet Front Office Manager

well located, bad stay

Customer review rating 1.0/5

George R. Business - Confirmed reviews ALL

it started by giving me the room late, the room was not very clean, the carpet was not cleaned at all, they didnt have bottled water in the room although this is something essential in Dubai and not like Europe. the big surprise was that the next day i left in the morning and i came back back in the evening and i found my room exactly as it is, they didnt make up my room although i didnt have the do not disturb sign on, the reception told me that they missed it. finally the pressure of the water shower was very low, it takes hours to shower. last time i was in your hotel the experience was much better. thanks, George

Dear George R., Thank you for taking the time to tell us about your experience at the Adagio Premium The Palm. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jue Thet Front Office Manager

Great stay, kind and welcoming staff

Customer review rating 5.0/5

R F. Business - Confirmed reviews ALL

Good location, but best of all, your staff were exceptional. Diligent and kind, always going the extra mile, especially when we lost a laptop in a taxi. They stayed on the case until it was returned.

Dear Rebecca F., We very much appreciate your comments regarding your stay at the Adagio Premium The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jue Thet Front Office Manager

Other web-users rate our hotel

  • 604 reviews 9.3/10 Location
  • 683 reviews 7.9/10 Room
  • 870 reviews 8.8/10 Service
  • 16 reviews 6.3/10 WiFi
  • 392 reviews 9.1/10 Beach
  • 315 reviews 8/10 Breakfast
  • 297 reviews 8.5/10 Cleanliness
  • 253 reviews 9.7/10 Vibe

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