Mercure Jakarta Batavia 4 stars

Customer review rating 4.5/5 623 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Jakarta Batavia
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+ 21 Services

Hotel extras

  • 40 minutes drive from Soekarno-Hatta International Airport to Jakarta

  • Walking distance to old city area , Museum Fatahillah, Museum Bank Indonesia

  • 10 minutes by walking to Jakarta Kota Train Station and Bus Station

  • Surrounding by Chinese food restaurants

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Bicycles rental
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 14 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Mercure Jakarta Batavia

Jalan Kali Besar No 44 46
Roa Malaka
Tambora Kota Jakarta Barat
11230
jakarta
indonesia

Tel: +622150830100

Fax: (+62)21/6915977

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO HATTA At 19km / 11.81 miles

  • By car

    EXT TOLL SND KELAPA At 5.1km / 3.17 miles

  • By train

    STATION KOTA At 0.75km / 0.47 miles

GPS :-6.132382, 106.810051

Companies

  • ASIA GARMENT 1.2 km / 0.75 mi
  • BAHTERA ADHIGUNA 0.0 km / 0.0 mi
  • BANK HSBC 0.3 km / 0.19 mi
  • KAI LOGISTIK 1.2 km / 0.75 mi
  • MAYORA INDAH 4.1 km / 2.55 mi
  • MIZUHO BALIMOR 4.2 km / 2.61 mi
  • NIPSEA PAINT 3.3 km / 2.05 mi
  • PT BANK PANIN 2.9 km / 1.8 mi
Companies

Your meetings and events

With 13 meeting rooms that have a large selection of rooms and access, it will facilitate your interests in doing business, training and team gatheringAlmost all of our meeting rooms get natural lighting, making it more comfortable for meeting of your event. Our entire meeting room has the latest AV system to support your activitiesAll floor of the meeting rooms area is facilitated by Musalla which can catter up to 20 pax together

Room descriptions and layouts

14 

meeting rooms

From 1 to 500 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Mercure Jakarta Batavia offers 376 comfortable rooms and suites that are designed for modern business and leisure travellers.

Superior Room with 1 King-size Bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone

Superior with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Views: City View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone

Superior Room with 1 king-size Bed Garden Terrace

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Views: Garden View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone

Privilege Room with 1 King-size Bed

  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: City View *

* Subject to availability

  • Free in Room Mineral Water
  • Direct dial telephone

Privilege Room with 2 Single Bed

  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: City View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone

Family Room with 2 Queen-size Bed

  • Max. number of persons: 4
  • Area: From 52 / 560 sq ft
  • Views: City View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone

Deluxe Suite with 1 King-size BedNon contractual photo

  • Max. number of persons: 3
  • Area: From 60 / 646 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone
Rooms

Our restaurants and bars

MALAKA

Type of cuisine: International

Malaka is an all-day dining restaurant located on the ground floor. It presents International, Asian, and Nusantara cuisine, offering a choice of buffet and à la carte menus all prepared in a showcase open kitchen.

Lunch

05:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

05:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Non contractual photo

Relax at our Lobby Lounge which offers a wide selection of coffees, teas, wines, cocktails, and mocktails to complement our delicious snacks and cakes. The perfect place to meet and gather with friends and family.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOENDA KELAPA BAR

Non contractual photo

An excellent outlet serving pool offers a wide selection of tropical cocktails, refreshing chilled juices, and light snacks. Perfect place for filling up and relaxing after a rejuvenating swim.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Jakarta Batavia

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

623 reviews

tripadvisor

TripAdvisor Rating 4.0/5

246 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good, but nothing special

Customer review rating 4.5/5

Alina Friends - 09/01/2021 Confirmed reviews ALL

Food problem with restaurant. Sorry for mention, but first of all The menu and the taste of food is very low. As vegetarian I suffered even more. No taxi at the lobby when it’s needed the most. 3 times I was trying to order. Gran was faster. Breakfast.. very limited, sometimes not fresh No difference if you stay for 5 days. Coffee is bitter. Low quality. I would add fresh jus and options with fresh and boiled vegetables. Good bread, hot dishes with eggs, not the one that has made 10 mins ago and already cold. Maybe extra service with separate dishes for European breakfast. Rooms are good, big and fresh. But at 711 WiFi doesn’t work. Laundry service is good. Fast. Reception ladies are nice and thoughtful.

Dear Ms. ALINA M., Thank you for taking the time to tell us about your experience at the Mercure Jakarta Batavia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carissa Rhea Front Office Manager.

Super Luxury Room

Customer review rating 4.5/5

F. L. Families - 07/01/2021 Confirmed reviews ALL

My reason why I decided to stay at Mercure Batavia because of the room. I just randomly check at Accor website many times ago and saw the room was superb and I want to try it soon. So I booked for my staycation with my mom yesterday. During check in was so great, fast and the reception greeting me by mention my name (nice treat). Lobby was pretty with colonial design, clean and my room was in 7th floor. At the 7th floor corridor we can see the story of historical building. And the corridor also nice with blue carpet and feel so comfy during walked to the room. And my room was in 705, it was very amazing room. It was huge, nice design, luxury especially the bathroom. Bed are comfy with lot's of pillow are provided (because i need more pillow when I sleep hehehe). The room facilities are great, comfy sofa and table for work and the tv was huge. Talking about breakfast, we decided to breakfast in our room. We ordered American and Indonesian breakfast. The breakfast was delicious, huge portion and nice plating. Beside that, the staff also very friendly, helpful and nice attitude. But the Wi-fi quality need some improvement, disconnect many times and sometimes very slow connection. But overall me and mom was satisfied during stay at Mercure Batavia. And we will plan to have a staycation with your hotel next time. Thank you Mercure Batavia and thank you Accor for the great quality hotel. Thumbs up! Regards, F. L. Your

Dear L. F., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Carissa Rhea Front Office Manager

Nice Facilities and interior e

Customer review rating 4.5/5

Sam Families - 07/01/2021 Confirmed reviews ALL

The room, facilities, access from high way is nice. The interior also nice, but some of the food is tasteless. Probably because of the low occupation made them cut some personnel coz I also found dust in the room.

Dear Bapak SAMUEL P., Thank you for taking the time to share your feedback. Please rest assured that we are taking the appropriate measures to address the issues and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carissa Rhea Front Office Manager.

Good stay

Customer review rating 4.5/5

Tantri Couples - 05/01/2021 Confirmed reviews ALL

New Year's Eve well spent

Dear Ibu Made W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carissa Rhea Front Office Manager.

Good Stay

Customer review rating 4.5/5

Gracioulogy Families - 04/01/2021 Confirmed reviews ALL

This was my second stay in Mecure Batavia with my family. The hotel looks old but the facilities all are new: the toilet seat, the gym equipment. I like the friendly service from the staff. Thank you.

Dear Ibu GRACE F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carissa Rhea Front Office Manager.

Good place

Customer review rating 4.5/5

Kafin H. Families - 03/01/2021 Confirmed reviews ALL

Have a good place, good price and good service.

Dear Pak KAFIN h., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Carissa Rhea Front Office Manager.

Excellent services for your team

Customer review rating 4.5/5

F. Families - 02/01/2021 Confirmed reviews ALL

Comfortable room, friendly staff, good breakfast with many choices cuisine, and strategic location near Kota Tua aslo known as old batavia (out batavia). I would like to thank to your team for the hospitalities, to Ms. Charissa who is upgrade my room from deluxe to executive suite and for welcome drink voucher, to Mr. Hendra who is keep and make my family enjoy for breakfast and Mr. Djati for the amenities and welcome card. It makes me and family very honourable.

Dear Bapak F., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Carissa Rhea Front Office Manager.

Nice stay & vacations

Customer review rating 4.5/5

Jekson Couples - 02/01/2021 Confirmed reviews ALL

Overall was good & really comfort. Staff was nice, food was good & room also good but please check again your internet connection since it’s such an important thing right now. So bad about the connection, both on laptop & phone. Please upgrade & check it on every room also test for a lot of device. Please take a look. Feel so dissappointed for the internet on my room.

Dear Bapak JEKSON T., Thank you for taking the time to share your feedback. Please rest assured that we are taking the appropriate measures to address the wifi issue and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carissa Rhea Front Office Manager.

Nice Staff

Customer review rating 4.5/5

Diki Solo - 02/01/2021 Confirmed reviews ALL

I really appreciate with security because they work is very responsible, always friendly even at night hours. for the room a nice clean hotel room. minus only the food is less flavorful and needs to be more varied.

Dear W., Thank you for taking the time to share your feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carissa Rhea Front Office Manager.

Nice stay

Customer review rating 4.5/5

Pujiono Solo - 29/12/2020 Confirmed reviews ALL

It was nice place to get rest for a 3 week's, good food and hope will see you again in the future.

Dear Pujiono, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carissa Rhea Front Office Manager.
Customer review rating 4.5/5

Panji P. Families - 29/12/2020 Confirmed reviews ALL

Room and the bathroom are clean. Well recommended hotel to stay. Cant wait to stay in this hotel next trip.

Dear Pak PANJI P. S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carissa Rhea Front Office Manager.

good

Customer review rating 4.5/5

Putu G. Solo - 28/12/2020 Confirmed reviews ALL

it was a good experience and thank you for the staf and crew . They did a good job,. thank you so much,.

Dear g. Putu, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carissa Rhea Front Office Manager.

All perfect, except for the wifi

Customer review rating 4.5/5

Martin J. Families - 27/12/2020 Confirmed reviews ALL

My room was 714. I don’t whether due to the location of my room or not, but i could not use the wifi perfectly. Sometimes i lost my wifi signal. Even if i could connect to the internet, the speed was very slow. The hotel should add more wifi extension/router

Dear Martin J. M., Thank you for taking the time to share your feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carissa Rhea Front Office Manager.
Customer review rating 4.5/5

I K. S. Business - 27/12/2020 Confirmed reviews ALL

First the hotel is really nice and i got excellent service during stay in mercure hotel. I reallly appreciate.

Dear s. I Kade, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carissa Rhea Front Office Manager.
Customer review rating 4.5/5

Kadek Friends - 25/12/2020 Confirmed reviews ALL

Recomended

Dear J., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Carissa Rhea Front Office Manager.
Customer review rating 4.5/5

Anonymous Solo - 25/12/2020 Confirmed reviews ALL

Internet connection (wi-fi) mostly slow. The food, especialy the vegetables often no taste and flavour. But the front desk and scurity staff assist me very well and fast respond

Dear A., Thank you for taking the time to share your feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carissa Rhea Front Office Manager.

Exellent

Customer review rating 4.5/5

Dipa Business - 25/12/2020 Confirmed reviews ALL

Execellent

Dear P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carissa Rhea Front Office Manager.

Tempat, jamuan, perfect

Customer review rating 4.5/5

Nurul Business - 23/12/2020 Confirmed reviews ALL

mercure hotel is the best

Dear H., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Carissa Rhea Front Office Manager.

Good stay

Customer review rating 4.5/5

Anonymous Business - 21/12/2020 Confirmed reviews ALL

Good place to stay.. friendly staff .. good experience to stay at mercure batavia

Dear A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carissa Rhea Front Office Manager.

Nice place, easy to reach, friendly staff and helpfull.. Thanks mercure

Customer review rating 4.5/5

Hada Business - 20/12/2020 Confirmed reviews ALL

Stay for 3 weeks quarantine for pre joining the ship. Easy check in, always follow the covid protocol.. Staff friendly and helpful.. Thanks for Mercure team

Dear N., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Carissa Rhea Front Office Manager.

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