Mercure Jakarta Batavia 4 stars

Customer review rating 4.5/5 509 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Jakarta Batavia
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+ 20 Services

Hotel extras

  • 40 minutes drive from Soekarno-Hatta International Airport to Jakarta

  • Walking distance to old city area , Museum Fatahillah, Museum Bank Indonesia

  • 10 minutes by walking to Jakarta Kota Train Station and Bus Station

  • Surrounding by Chinese food restaurants

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Bicycles rental
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 14 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Mercure Jakarta Batavia

Jalan Kali Besar No 44 46
Roa Malaka
Tambora Kota Jakarta Barat
11230
jakarta
indonesia

Tel: +622150830100

Fax: (+62)21/6915977

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO HATTA At 19km / 11.81 miles

  • By car

    EXT TOLL SND KELAPA At 5.1km / 3.17 miles

  • By train

    STATION KOTA At 0.75km / 0.47 miles

GPS :-6.132382, 106.810051

Companies

  • ASIA GARMENT 1.2 km / 0.75 mi
  • BAHTERA ADHIGUNA 0.0 km / 0.0 mi
  • BANK HSBC 0.3 km / 0.19 mi
  • KAI LOGISTIK 1.2 km / 0.75 mi
  • MAYORA INDAH 4.1 km / 2.55 mi
  • MIZUHO BALIMOR 4.2 km / 2.61 mi
  • NIPSEA PAINT 3.3 km / 2.05 mi
  • PT BANK PANIN 2.9 km / 1.8 mi
Companies

Your meetings and events

With 13 meeting rooms that have a large selection of rooms and access, it will facilitate your interests in doing business, training and team gatheringAlmost all of our meeting rooms get natural lighting, making it more comfortable for meeting of your event. Our entire meeting room has the latest AV system to support your activitiesAll floor of the meeting rooms area is facilitated by Musalla which can catter up to 20 pax together

14 

meeting rooms

From 1 to 500 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Mercure Jakarta Batavia offers 376 comfortable rooms and suites that are designed for modern business and leisure travellers.

Superior Room with 1 King-size Bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone

Superior with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Views: City View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone

Superior Room with 1 king-size Bed Garden Terrace

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Views: Garden View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone

Privilege Room with 1 King-size Bed

  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: City View *

* Subject to availability

  • Free in Room Mineral Water
  • Direct dial telephone

Privilege Room with 2 Single Bed

  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: City View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone

Family Room with 2 Queen-size Bed

  • Max. number of persons: 4
  • Area: From 52 / 560 sq ft
  • Views: City View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone
Rooms

Our restaurants and bars

MALAKA

Type of cuisine: International

Malaka is an all-day dining restaurant located on the ground floor. It presents International, Asian, and Nusantara cuisine, offering a choice of buffet and à la carte menus all prepared in a showcase open kitchen.

Lunch

05:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

05:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Non contractual photo

Relax at our Lobby Lounge which offers a wide selection of coffees, teas, wines, cocktails, and mocktails to complement our delicious snacks and cakes. The perfect place to meet and gather with friends and family.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOENDA KELAPA BAR

Non contractual photo

An excellent outlet serving pool offers a wide selection of tropical cocktails, refreshing chilled juices, and light snacks. Perfect place for filling up and relaxing after a rejuvenating swim.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Jakarta Batavia

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

509 reviews

tripadvisor

TripAdvisor Rating 4.0/5

230 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Very nice hospitality, very good location

Customer review rating 4.5/5

Ash Couples - 18/09/2020 Confirmed reviews ALL

Since the beginning, they allow us to get an eraly check in, they prepare our room before we get there (they call us and asked what time we will arrive), the health procotol makes us feel safe. Give us welcome fruit (and some cakes), and then they allow us to have late checkout! What a very nice hospitality they gave us!

Nice and Classic Interior

Customer review rating 4.5/5

Budi K. Families - 14/09/2020 Confirmed reviews ALL

Very nice room and restaurant interior. Service is still great as usual, thanks to the staff. I stay in privilege room, it is spacious and equipped with big TV. Probably additional working desk and table would be great.

Dear BUDI K., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Carissa Rhea Front Office Manager.

Government-mandated quarantine

Customer review rating 4.5/5

Cg Couples - 12/09/2020 Confirmed reviews ALL

Nice accommodations and decent food. Helpful staff.

Dear CHARLES GINGRICH, Thank you for taking the time to share your feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carissa Rhea Front Office Manager.

Well located

Customer review rating 4.5/5

Sapto H. Business - 12/09/2020 Confirmed reviews ALL

So far we enjoyed stay couole day at Mecure hotel. But please keep improve your service .

Dear Bapak SAPTO BUDI, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Batavia. We are delighted to read that you enjoyed your visit at our hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our H. that you will give us the opportunity to better serve you in the near future. Sincerely, Carissa Rhea Front Office Manager.

Good Stay, with excellent staff and good ambiance

Customer review rating 4.5/5

Mohamad I. Solo - 06/09/2020 Confirmed reviews ALL

I had a wonderful stay with Mercure Batavia. the staff were excellent. the cleanliness and the food also good. and most important, I love the ambiance of the Hotel.

Dear MOHAMAD I., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Carissa Rhea Front Office Manager.

Good Stay at Historical Hotel building

Customer review rating 4.5/5

Nicolas Couples - 05/09/2020 Confirmed reviews ALL

It was a pleasent getaway stay at Mercure Batavia

Dear Bapak NICOLAS H., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Carissa Rhea Front Office Manager

Nice place

Customer review rating 4.5/5

Deborah N. C. Business - 04/09/2020 Confirmed reviews ALL

I have a good time, the hotel has well trained employees, very competent and knowledgeable enough. Unfortunately there's a lot section I cannot enjoy.

Dear Ibu DEBORAH NOVITA C., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. We are delighted to read that you had a good time. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We do apologize however that the facilities are still closed hence you could not enjoy. Thank you for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Carissa Rhea Front Office Manager.

Good stay for Holiday but ...

Customer review rating 4.5/5

Allo Solo - 02/09/2020 Confirmed reviews ALL

I love this hotels room , good stay for Holiday with family but stay for quarantine Covid 19 is not recommended . Some People making monkey busines from us. I felt Scammed.

Dear R., Thank you for taking the time to tell us about your experience at the Mercure Jakarta Batavia. I am sorry that despite the hotel room, your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carissa Rhea Front Office Manager.

Luxury Design of Interior Hotel

Customer review rating 4.5/5

Yosua N. B. Solo - 30/08/2020 Confirmed reviews ALL

Exquisit Design in the room, and the restaurant and lobby, very excited with the play with lots of mirrors

Dear YOSUA NA B., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Carissa Rhea Front Office Manager.

Good stay and enjoy for COVID-19 Temporary quarantine

Customer review rating 4.5/5

Johnny H. Couples - 27/08/2020 Confirmed reviews ALL

AC Not cold enough and leakage (above entry door, front of bathroom), try to call maintenance but not solve

Dear JOHNNY HARTONO PUTRO, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Batavia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carissa Rhea Front Office Manager.
Customer review rating 4.5/5

S. Solo - 22/08/2020 Confirmed reviews ALL

Very good service

Dear S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carissa Rhea Front Office Manager.

Comfortable

Customer review rating 4.5/5

Angga H. Business - 20/08/2020 Confirmed reviews ALL

Good service! Everything amazing, specially the employee

Dear ANGGA H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carissa Rhea Front Office Manager.

Good food

Customer review rating 4.5/5

M. Solo - 19/08/2020 Confirmed reviews ALL

Lovely ,good food, good services

Dear M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carissa Rhea Front Office Manager.

Very good

Customer review rating 4.5/5

Edi S. Solo - 19/08/2020 Confirmed reviews ALL

Verry fine hotel

Dear EDI s., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carissa Rhea Front Office Manager.

Big room

Customer review rating 4.5/5

Sri Y. Q. Business - 09/08/2020 Confirmed reviews ALL

The room is big and clean. Helpful and superb hotels's crew. However i found some of the stuff is very minimal. tissue is only few, during this period of covid-19 i didn't found any hand sanitizer inside the room, food taste bellow standard.

Dear SRI YANTO Q., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Carissa Rhea Front Office Manager.

Good stay

Customer review rating 4.5/5

Nilton A. A. Couples - 06/04/2020 Confirmed reviews ALL

The staff were helpful and friendly.

Dear Bapak NILTON ALVES DOS REIS A., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Carissa Rhea Front Office Manager

Cozy, accessible and good stay

Customer review rating 4.5/5

Niora Business - 27/03/2020 Confirmed reviews ALL

Fast checkin, good staffs and although during this pandemic the hotel is not full but the hotel made sure the stay is comfortable. They disinfect the floor ( the smell was strong when i went out in the corridor) my room....i think the aircon is hot needs repairing. Room 521. Overall, i like the new renovated hotel. It is a place where i usually work to finish off my project without distraction.

Dear NIO I., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Carissa Rhea - Front Office Manager.

Room service, F&B

Customer review rating 4.5/5

Anonymous Solo - 23/03/2020 Confirmed reviews ALL

Hi there just a few things about the housekeeping took our key from our room and forgot to put the toilet paper in the washroom. Also, when we order some beverage in pool bar, the waitres didn’t tell us if there’s a pitcher of beers you guys sell there. So we paid double because one of the waitres in bar downstairs showed us there’s a pitcher of beer you guys sell.

Dear SORAYA H., Thank you for taking the time to tell us about your experience at the Mercure Jakarta Batavia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carissa Rhea - Front Office Manager.

Addicted

Customer review rating 4.5/5

Rika K. Families - 17/03/2020 Confirmed reviews ALL

It was the second time. Never doubt with accor services, this mercure batavia is such a pleasant place, pool is great, room is so comfy, parking lot is very accommodative. Last trip, we got upgraded room to privillige, super great. Food is also super delicious, i love the steak, thank you cheffff. Will stay again. Ciao.

Dear Rika K., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Carissa Rhea - Front Office Manager.

Great executive room

Customer review rating 4.5/5

Hadi C. Solo - 17/03/2020 Confirmed reviews ALL

Room are so large that it look like home instead of hotel room. All staff are so helpfull

Dear HADI C., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Carissa Rhea - Front Office Manager.

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