Mercure Jakarta Batavia

Mercure Jakarta Batavia

Customer review rating (ALL Rating) 4.4/5 744 reviews

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Hotel extras

  • 40 minutes drive from Soekarno-Hatta International Airport to Jakarta

  • Walking distance to old city area , Museum Fatahillah, Museum Bank Indonesia

  • 10 minutes by walking to Jakarta Kota Train Station and Bus Station

  • Surrounding by Chinese food restaurants

ALLSAFE approved hotel

Hotel location

Mercure Jakarta Batavia

Jalan Kali Besar No 44 46, Roa Malaka, Tambora Kota Jakarta Barat
11230 JAKARTA
Indonesia

GPS:-6.132382, 106.810051

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

MALAKA

Malaka is an all-day dining restaurant located on the ground floor. It presents International, Asian, and Nusantara cuisine, offering a choice of buffet and à la carte menus all prepared in a showcase open kitchen.

Your meetings and events

With 13 meeting rooms that have a large selection of rooms and access, it will facilitate your interests in doing business, training and team gathering Almost all of our meeting rooms get natural lighting, making it more comfortable for meeting of your event. Our entire meeting room has the latest AV system to support your activities All floor of the meeting rooms area is facilitated by Musalla which can catter up to 20 pax together

Room descriptions and layouts

14 

meeting rooms

From 1 to 500 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Mercure Jakarta Batavia offers 376 comfortable rooms and suites that are designed for modern business and leisure travellers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  744 reviews

TripAdvisor Rating  4.0/5  418 reviews

Mercure great

TripAdvisor rating 5.0/5

Alma K Friends getaway - TripAdvisor review

We really enjoyed our stay at the Mercure hotel. Thank you to Tarysa! :) The staff is super friendly and helpful. The breakfast buffet is super delicious and we also enjoyed some delicious ice creme from the lobby. The facilities are great as well.

good stay

Customer review rating 4.5/5

Fifie C. Families - Confirmed reviews ALL

more satisfying to spend your day at Mercure Batavia

Dear Ibu F., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. We are very happy that you met the expectation with us. I will shared your value comment to the entire team. I am sure this will be good motivation for us to improved the quality of our service. Once again thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maksum Aksan Damanik Resident Manager

wedding banquet.

TripAdvisor rating 5.0/5

326ayenc Families - TripAdvisor review

first time i saw the venue me and my son directly fall in love... the place is soooo beautiful.. then we book there and everyyhing is perfect..yhe marketing ms Kartini is very thoughful ask anything we need... .the food is nice, and directly asked by their executive chef mr Trisno if anything need to add during food test.. and when it happened yesterday, all in perfect moment. the buffet always filled directly when almost empty, and the food is good.. thx mercure batavia hotel and staffs.. i was happy staying there and will come back later, success always

Dear 326ayenc Thank you for your time to sharing your experience Wedding at Mercure Jakarta Batavia. We are very absolutely happy and will share this to our team specially for Kartini and Chef Trisno that made your wedding such memorable with us. I am sure this will be come a good motivation for us to keep continue delivery the best service for all our guest. Once again thank you for your feedback and We hope can meet you again in the future with another experience from us. Best regards Maksum Aksan Damanik Resident Manager

Bad

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

toilet of the bathroom was leak and stuck, and I can’t get to change the room

Kepada Bapak M Arief F. yang terhormat, Terima kasih telah memberikan waktu Bapk untuk memberi tahu kami mengenai pengalaman Bapak di Mercure Jakarta Batavia. Kami sangat menyesal pengalaman Bapak tidak memenuhi harapan Anda; perkenankan kami menyampaikan permohonan maaf kami setulusnya. Kami sudah mencatat mengenai keluahan Bapak dan mendiskusikan nya dengan tim. dan kami sudah meminta maaf langsung kepada Bapak melalui Front Office Manager kami yang telah menghungi bapak dan menawarkan menginap selamam secara cuma cuma untuk membayar rasa kecewa Bapak. Kami ingin menegaskan komitmen kami atas standar kualitas tinggi, dan secara pribadi saya ingin memastikan Bapak akan merasakannya dalam kunjungan Anda berikutnya di tempat kami. Kami menunggu kedatangan Bapak kembali di Mercure. Jangan ragu untuk menghubungi saya pada saat kunjungan Bapak berikutnya. Hormat kami, Maksum Aksan Damanik Resident Manager

Great hotel, decent outdoor pool.

TripAdvisor rating 5.0/5

AndrewM125 Couples - TripAdvisor review

Great hotel in a cool location. They let us check in super early which was appreciated ( and we made use of the pool ). The breakfast buffet was really good with a very wide range of options, the rooms were well specced, and the staff friendly. Nearby Batavia square was good to explore.

Dear Mr.AndrewM125 Thank you for your time to give us your feedback regarding your styed at Mercure Jakarta Batavia. It was pleasure to have you stayed with us and our team can fulfill your expectation. I will shared your value comment to the entire team. I am sure this will be come a good motivation for us to keep continue delivering the best service for all of our guest. Once again thank you for your kind feedback and we hope can see you again in the future with another service and experience from us. Best regards Maksum Aksan Damanik Resident Manager

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Other web-users rate our hotel

  • 284 reviews 9/10 Location
  • 778 reviews 8.9/10 Room
  • 762 reviews 8.4/10 Service
  • 38 reviews 7.6/10 WiFi
  • 375 reviews 7.6/10 Cleanliness
  • 345 reviews 9/10 Comfort
  • 325 reviews 7.8/10 Breakfast
  • 253 reviews 8.5/10 Amenities

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